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All 14 Danbury hotels

Crowne Plaza Danbury

3.5 of 5 Hotel   |   18 Old Ridgebury Road, Danbury, CT 06810
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Ranked #10 of 14 Hotels in Danbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
TVolpe03 Deptford, NJ
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132 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Deptford, NJ
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a wedding. Check in was easy and the staff was friendly. The room was spacious and perfect for a weekend stay. I used the gym while I was there. It was small but I was able to have a decent workout. My one wish was that there were dumbbells but it wasn't a big... More

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Allentown, Pennsylvania, United States
Contributor
19 reviews 19 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Had a great nights sleep. Very comfortable. I had a nice quiet stay. No refrigerator or microwave in room, but they can be requested. This hotel had everything I needed. I also had a great breakfast here. Also had a great dinner. Front desk was very helpful.

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norwich, Connecticut, USA
Top Contributor
64 reviews 64 reviews
19 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel with my 3 granddaughters for one night. The pool was lots of fun with nice murals painted - but there were no towels available neither that night or the next morning. The elevator carpets were disgusting! the room itself was nice and spotless. there were a couple large group of teenagers staying here - they... More

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Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Thank you for your review. We appreciate all the feedback you have provided. Our housekeeping department is working diligently to keep up with the demand of pool towels for our families. We do apologize for the signs, certain items on property are the previous ownership property and they did not want damage to those items. We are glad the family... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

I have been to this hotel many times over the last few years and the building and the staff have always been exemplary !!!!!!!!! I did always enjoy knowing the owner lived in the building. Having met him the new owners have big shoes to fill!! Good luck Jason and thank you for being a great host, and a pleasure... More

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Saint Louis, Missouri
Top Contributor
259 reviews 259 reviews
104 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed July 30, 2014

This was my first time at this hotel and I would gladly return. This property is near a few restaurant options. I would recommend more signs from the highway since I’m not sure I would have found the place as easily without my GPS. The lobby and public areas were nice but the “Do Not Touch” and “Do Not Enter”... More

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Senior Contributor
35 reviews 35 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 29, 2014

Built into the side of a cliff along the Interstate it is an impressive building. The West Connecticut scenery was beautiful. The ornate lobby was just that - ornate but hardly functional with the desk way at the far end tucked off to the side. The welcome was polite but more on the cool side - perhaps I should have... More

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear CigarBoy, Thank you so much for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. These reviews are a crucial part of our overall success, and we look forward to hearing from all of our guests for feedback in order to perfect our services. We apologize for the problems that you faced during... More

Albany, New York, United States
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 18, 2014

Not what I had hoped. Although I thought this was going to be a completely refreshed hotel, it was not. The elevators are old and slow. It seems like there was only one working the day I was there. My Platinum status was not acknowledged, which was disappointing. Also, I had to sign a separate credit card receipt, which I... More

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IHGCare, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Mike B, Thank you for staying with us and providing us with your valuable feedback. It is always our goal to provide convenient and world class service to our guests. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into so our team can take actions accordingly.... More

Fort Mill, South Carolina
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 10, 2014

I have been to this hotel 4 times in the last 3 months and each times it has been worse than the last. Unfortunately my company has a negotiated rate here so I am forced to stay. The menu options are extremely limited. The bar service is slow and uncaring. You can sit there for 10-15 minutes before you are... More

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IHGCare, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Scott T, Thank you very much for your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. Please accept our sincere apologies for falling short of your expectations. We’d like to obtain some additional details regarding... More

Hudson, Ohio
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 2, 2014

I attended a conference at this hotel in May. The hotel overall was tired and dated. My room smelled like urine. After complaining to the front desk they stated it was a packed house with no other rooms available. Someone would be up to look over the room. They could spray a chemical to mask the smell which I declined... More

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IHGCare, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Laurie L, Thank you for writing a candid review regarding your stay. It is regrettable that the hotel condition and room quality prevented you from fully enjoying your time at the hotel. We are very sorry for the shortcomings you have experienced. Please know that we take all feedback very seriously as they allow us to monitor and improve... More

Buffalo, New York
Top Contributor
59 reviews 59 reviews
5 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 29, 2014

Beds are extremely comfortable! They have a very good breakfast. Attentive staff. We asked for a refrigerator and a microwave when we arrived and they brought it right up. Rooms have nice decor and are very clean. They do have receptions on Saturdays so it was noisy that night but we were here a week and that was only one... More

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Prax-Tammy, Thank you so much for staying at the Crowne Plaza Danbury and for taking the time to write such a wonderful review of our hotel. We are so glad to see that you enjoyed your stay and we look forward to seeing you in the future. Please, let us know when you are in the area next as... More

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Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Road, Danbury, CT 06810
Phone Number:
Location: United States > Connecticut > Danbury
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
Number of rooms: 242
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury

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