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Crowne Plaza Danbury

3.5 of 5
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18 Old Ridgebury Road, Danbury, CT 06810
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Crowne Plaza Danbury
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Ranked #10 of 14 Hotels in Danbury
A recent review
5 of 5 stars reviewed 2 days ago
jelmail California
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38 reviews from our community

Traveler rating
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    8
    3
    2
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11
6
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14
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

My room was very spacious. The beds and pillows were super comfortable. I am going to try and purchase their pillows. Was there for a work conference and everything went smoothly. Heard of no issues from my coworkers

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Boston
Top Contributor
129 reviews 129 reviews
76 hotel reviews
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I got a Priceline Express deal for this place, figuring that since not much was located within walking distance of downtown, it would be fine (I usually like to leave the car if possible). As it turns out, a few great restaurants were just down the road (highly recommend Market Place) so it turned out to be quite convenient, esp.... More 

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Gleeson. AZ
Top Contributor
177 reviews 177 reviews
45 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed 1 week ago

No issues with this property. Attended a business meeting for four days. Utilized conference rooms, bar area and large group dinner one evening in the ballroom. The staff was amazing from the minute you checked in. Everyone that worked at this property seem to take pride in what they did, not matter what role they played. Rooms were large, comfortable... More 

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New York City, New York
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed at the Crowne Plaza, Danbury for two nights, mid-May, 2015 (a Friday and Saturday night). I booked with the hotel 800 number directly. Check in was efficient, room appeared at first glance to be clean (more on the cleanliness of the room later). We went to the pool on Saturday and it was lovely. Great pool, great mural,... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

The service provided was beyond excellent .The set up was exotic, elegant and classy.The staff was super efficient and helpful.I would Highly Recommend this place for your future events ..The staff is absolutely professional and humble.I would do all my future events at this place .

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here! The entire staff was nice and incredibly helpful. The bar and was open late and our bartender was one of the nicest and best I've ever met (Nikolette). We ordered room service and the food came quickly and was very good. Plus the Internet is fast and the bed was so comfy, and everything was... More 

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Alexandra J, Thank you for staying at the Crowne Plaza Danbury and for taking the time to write such an awesome review of our hotel. Our staff works hard for our guests and it is truly a moment to celebrate when our efforts are appreciated. Please come back soon; we would love to host you again. More 

Senior Contributor
38 reviews 38 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on my way home from Florida. Room was very quiet, clean & comfortable, but no microwave. Bed was comfortable. Ate in the restaurant, caesar salad with grilled chicken was excellent. Bar staff not very knowledgeable about wines, but willing to find answers/offered samples.

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Nancy M., Thank you so much for staying at the Crowne Plaza Danbury and for taking the opportunity to write such wonderful words about our hotel. Please let us know when you are coming to area next, we would love to serve you again. More 

Groton, Connecticut
Top Contributor
77 reviews 77 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I do not seem to have luck with Crowne Plaza brand. This could be too wordy so will attempt to be brief. Approach to parking and parking area littered; "dirtblower" guy unaware of motorists and potholes to "rearrange" car alignment. Request for quiet area landed me a below average room at the elevators. I am a Platinum member. Took this... More 

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear carole c., Thank you for staying at the Crowne Plaza Danbury and for taking the opportunity to review our hotel. I am so sorry to see that we did not fulfill our promise to you in guest satisfaction and that our services were lacking the extra touches that we should have provided. Please let us know when you are... More 

Tijeras, New Mexico, United States
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

At breakfast, I learned I wasn't a morning person. My business-paid room came with a free 'full' breakfast, enabled with a breakfast card. It is a nice breakfast buffet, with lots of things, including delicious scrambled eggs that look like scrambled eggs. The sign says "Please wait to be seated". Why? There was nobody there to seat me. The breakfast... More 

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear JohnPlaya, Thank you for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. I am sorry to see that you did not fully enjoy our services. We will take your review as a learning tool and we will continue to work on our services. Again, thank you. More 

Dallas, Texas
Top Contributor
51 reviews 51 reviews
22 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 22, 2015

Spent one night at the hotel on a business trip. Room was acceptable but food service in the Fusion and room service was well below acceptable. Room service order placed and verified. After one hour called to ask when food would be delivered. They didn't note room number so they basically didn't fill the order. Told me another 45 minutes... More 

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Ron R., Thank you so much for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. As a staff, we appreciate any and all guest feedback as a learning tool for our efforts in service excellence. I am so sorry to see that we did not fulfill our promise in providing our best... More 

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