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All 14 Danbury hotels

Crowne Plaza Danbury

3.5 of 5 Hotel   |   18 Old Ridgebury Road, Danbury, CT 06810
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Ranked #11 of 14 Hotels in Danbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
digitalgpbandit Monroe, New York
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21 reviews from our community

Traveler rating
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    9
    3
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    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monroe, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for an overnight the beginning of the month. My wife & I arrived here late it was a little before 10pm. The outside of the building is kind of drab looking just brown brick. Inside the hotel is very clean and contemporary looking. The front desk wasn't right were you walk in the door like most hotels, you... More 

Was this review helpful? Yes
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Digitalgpbandit, We appreciate our guest reviews, they are what help us strive to meet and exceed our guest expectations. Thank you for your review. Warm regards, Christine Mazzoli, Director of Sales More 

Ridgefield, CT
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel building was vacant fo several years and Crowne Plaza took it over and did a terrific renovation. The hotel is attractive, clean, convenient and deserves at least a half-star more than its three-star rating. I booked my room through Priceline.com and got an amazing weekend price (after all taxes, etc. the room was $75). There are not many... More 

Was this review helpful? Yes
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear TigerDiner, Thank you for your review. The hotel became a Crowne Plaza in 2013 and went through a major renovation. We continue to make changes to add more value to our guest. The bathroom shower design was done during the renovation (prior to the new ownership in July 2014) and is a concern we have heard of before. We... More 

Mystic, Connecticut
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

I do have a Hospitality Field background...but it honestly doesn't make me hard to please, in fact it makes me generally more understanding when things aren't "just right"...because I know "stuff happens"! And for those who've read my other reviews I could probably be criticized for rarely having negative stuff to say (I could hear folks saying, "does this guy... More 

Was this review helpful? Yes
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Fusiller RFD, Thank you for your review. We appreciate all of our reviews as they only help us to continue to better our service. Warm regards, Christine Mazzoli, Director of Sales More 

Houston, Texas
Top Contributor
186 reviews 186 reviews
28 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is a nice quite place to stay while visiting Danbury, one of the first exits when leaving New York. The hotel Concierge floors have a great selection of happy hour Tapas and drinks included in the room price. Dinner is not required after visiting this lounge.

Was this review helpful? Yes
Top Contributor
60 reviews 60 reviews
28 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 27, 2015

Found this place by accident. Great place clean and modern. Plenty of free parking great amenities awesome staff. Really cool bar with a piano. I would stay here again no doubt. If your in this area enjoy.

Was this review helpful? Yes
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Orie; Thank you for your review. We are glad you found us, even if it wasn't intentional. We do hope to welcome you back when your in the area again. Warm regards, Christine Mazzoli, Director of Sales More 

New York City, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 7, 2015

Booked a one night stay at the Crowne Plaza while in the Danbury area for a wake and funeral. When my mother arrived (we were traveling separately), the mamager assisted her with her bag and took her to her room...nice touch! Rooms are nice and appeared to be clean...until the morning when we actually saw a few disturbing things. When... More 

Was this review helpful? Yes 1
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Thank you for your review. Please accept our sincere apologies our guest room were not up to par during your stay. We have addressed this with our housekeeping staff and hope you do give us the opportunity to show you we have improved. Thank you again for your review. Warm regards, Christine Mazzoli, Director of Sales More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 4, 2015

Was there a few times never have iit liike this the new management is not the giving you the best services thay r not cleaning the same as the old one rooms was dirty & came in the morning was before check out was closed the ballroom that we paid I'm not advising groups to go there come to paying... More 

Was this review helpful? Yes 4
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Ely, We do take our reviews very seriously and we are disappointed in your review. The hotel is under a new ownership and management, we are very proud to be working for both. We have made changes to our level of service and based on many reviews we see we are moving our service levels to better serve all... More 

2 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed January 4, 2015

We had a class reunion for new years weekend, the hotel it's self is not too bad though the building looks more like a jail, however they remodeled recently the bath tub and shower can use an update but the service we got was horrible we stayed 35 couples after our stay we got the bill and to our shock... More 

Was this review helpful? Yes 6
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Pini G; We have reviewed your comments. We take pride in our hotel and our level of service we provide to our guest and groups. We are very disappointed in your review and would like to clear up the miscellaneous fee. The miscellaneous fee of $50.00 per hard key was on the signed contract. Since we have a signed... More 

Boston, Massachusetts
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed December 28, 2014

On our way from Boston to NYC over the Christmas holiday, we stayed in Danbury to visit with family. We have stayed many times at the Crowne Plaza in Danbury and, once again, we found the hotel to be clean and quiet. As for quiet, we were in the hotel on Christmas, so there were very few guests; however, this... More 

Was this review helpful? Yes 1
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Boston Suburb, Thank you for your review. In July the hotel was purchased by a new ownership and a new management company is here now. We are very pleased that you noticed the many changes we have made, we continue to work towards meeting and exceeding our guest expectations and remain within the brand standards of IHG. We hope... More 

1 review
2 of 5 stars Reviewed December 15, 2014

I have stayed here a number of times over the past few months for business and I'm now looking for an alternative place to stay. Some of the rooms have been renovated and are really nice. I got one of those the first time I stayed which brought me back but if you don't get a king size bed in... More 

Was this review helpful? Yes
Christine M, Director of Sales at Crowne Plaza Danbury, responded to this review

Dear Statefarmjake, Thank you for your review. We have reviewed the comments in regards to our guest rooms. In 2012 the hotel completed a full guest room renovation. The guest rooms are designed with the same furniture and amenities in each room. The only difference would be some rooms have bathtubs and others showers only. We do offer an Executive... More 

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Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Road, Danbury, CT 06810
Phone Number:
Location: United States > Connecticut > Danbury
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
Number of rooms: 242
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury
Hotel Style:
#8 Business Hotel in Danbury

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