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All 14 Danbury hotels

Crowne Plaza Danbury

3.5 of 5 Hotel   |   18 Old Ridgebury Road, Danbury, CT 06810
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Ranked #9 of 14 hotels in Danbury
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
EnjoyTravelAlways Saint Louis, Missouri
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  • Reviews (128)
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128 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Saint Louis, Missouri
Top Contributor
248 reviews 248 reviews
101 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was my first time at this hotel and I would gladly return. This property is near a few restaurant options. I would recommend more signs from the highway since I’m not sure I would have found the place as easily without my GPS. The lobby and public areas were nice but the “Do Not Touch” and “Do Not Enter”... More

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Senior Contributor
35 reviews 35 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Built into the side of a cliff along the Interstate it is an impressive building. The West Connecticut scenery was beautiful. The ornate lobby was just that - ornate but hardly functional with the desk way at the far end tucked off to the side. The welcome was polite but more on the cool side - perhaps I should have... More

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Albany, New York, United States
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Not what I had hoped. Although I thought this was going to be a completely refreshed hotel, it was not. The elevators are old and slow. It seems like there was only one working the day I was there. My Platinum status was not acknowledged, which was disappointing. Also, I had to sign a separate credit card receipt, which I... More

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Fort Mill, South Carolina
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I have been to this hotel 4 times in the last 3 months and each times it has been worse than the last. Unfortunately my company has a negotiated rate here so I am forced to stay. The menu options are extremely limited. The bar service is slow and uncaring. You can sit there for 10-15 minutes before you are... More

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IHGCare, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Scott T, Thank you very much for your recent stay with us. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and superior accommodations. Please accept our sincere apologies for falling short of your expectations. We’d like to obtain some additional details regarding... More

Hudson, Ohio
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I attended a conference at this hotel in May. The hotel overall was tired and dated. My room smelled like urine. After complaining to the front desk they stated it was a packed house with no other rooms available. Someone would be up to look over the room. They could spray a chemical to mask the smell which I declined... More

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IHGCare, Guest Relations Manager at Crowne Plaza Danbury, responded to this review

Dear Laurie L, Thank you for writing a candid review regarding your stay. It is regrettable that the hotel condition and room quality prevented you from fully enjoying your time at the hotel. We are very sorry for the shortcomings you have experienced. Please know that we take all feedback very seriously as they allow us to monitor and improve... More

Buffalo, New York
Top Contributor
55 reviews 55 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Beds are extremely comfortable! They have a very good breakfast. Attentive staff. We asked for a refrigerator and a microwave when we arrived and they brought it right up. Rooms have nice decor and are very clean. They do have receptions on Saturdays so it was noisy that night but we were here a week and that was only one... More

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Waltham, Massachusetts
17 reviews 17 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 weeks ago

This hotel was very accommodating. I stayed here on an over night business trip. The room was very clean and the bed was extremely comfortable. The wifi in the room was pretty decent and connected quickly. I was able to stream data without an issue. However, breakfast the next day was not very hot. (Luke warm at best) It started... More

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Southold, New York
1 review
4 of 5 stars Reviewed June 23, 2014

We were visiting family near by for a graduation and decided to extended our stay We booked through "reservation counter" and upon arrival the hotel did not have our Reservation and had to search to find it. the rates at this hotel were very comparable With other hotels area where other family were staying, which were full. The hotel on... More

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Senior Reviewer
7 reviews 7 reviews
3 of 5 stars Reviewed June 22, 2014

We were tired after a long day on the road. Lucky for me I got the last room! The lobby was nice and the staff were very pleasant. Our room was nice but the mattress was hard and needed to be replaced. The bathroom shower was nice but was open in the rear and let water get onto the floor.... More

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Glenn B, Thank you for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. We hope you will come see us again soon. More

Banff, Canada
Top Contributor
120 reviews 120 reviews
46 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed June 15, 2014

We stayed here for three nights to attend a wedding, and had mixed feelings about out stay. The lobby is very cozy and inviting, also well-decorated. The room was spacious and had everything you could ask for, except an in-room safe, which you would expect in a business hotel like this... Wi-Fi was also free, which was well-received. What we... More

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Alexander P, Manager at Crowne Plaza Danbury, responded to this review

Dear Gazpacho16, Thank you for staying at the Crowne Plaza Danbury and for taking the time to review our hotel. We appreciate any and all guest feedback as it serves as a learning tool in our ongoing efforts for guest service excellence. We are sorry to see that not everything at our hotel was up to par for your stay... More

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Additional Information about Crowne Plaza Danbury

Address: 18 Old Ridgebury Road, Danbury, CT 06810
Phone Number:
Location: United States > Connecticut > Danbury
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Danbury 3.5*
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Also Known As:
Danbury Plaza Hotel Danbury
Plaza Hotel Danbury
Sheraton Danbury

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Room/suite (21)
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Hotel & grounds (11)
Room/suite (16)
Dining (3)
Bathroom (3)
Other (8)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#7 Family Hotel in Danbury #9 Business Hotel in Danbury
Hotel Class
Official Description (provided by the hotel)
This fully remodeled 242 room hotel features coffee makers, iron & ironing board, oversized desk with ergonomic chair, high speed internet access, two line telephone and iHome Docking Stations, 42 or 37 inch flat screen TV's and HD TV stations. Our elegant and chic guest rooms combined with our 9 meeting rooms and three ballrooms with a total square footage of 26,000 makes this the perfect selection for business or pleasure. The hotel also features an indoor pool, game room and fitness center. Enjoy Fusion Cafe for breakfast and lunch and Jays Bar for an exceptional dining experience and drinks, as well as the availability of room service. Why stay anywhere else when our Shuttle will transport you to nearby corporations and attractions? ... more   less 
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