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Residence Inn Danbury

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22 Segar Street, Danbury, CT 06810
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Residence Inn Danbury
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Residence Inn Danbury
Residence Inn Danbury
Residence Inn Danbury
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170 reviews from our community

Traveler rating
    99
    44
    14
    8
    5
See reviews for
45
40
24
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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  • All months
    (170)
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    (45)
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    (49)
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1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Professional and attentive staff,especially Hanne Ray who is the Director of Sales and made sure all our needs were met. Clean and spacious 2 bedroom suites with own bathroom each, as well as single accommodation. Less than a mile from the Danbury Mall and many other amenities within a 5 mile radius. Highly recommend.

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1 review
5 of 5 stars Reviewed 2 weeks ago

Recently me, my son, and my autistic grandson traveled from Pittsburgh to Boston, so we stayed a night both going and coming home at the Residence Inn in Danbury. The kindness, compassion, and helpfulness of the entire staff was absolutely outstanding. I have traveled for work for over 20 years, I have never been treated so well and with so... More 

Was this review helpful? Yes
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you so much for your kind words! We are so pleased to hear that our staff was able to provide you with such excellent service, especially Gohel. We hope to serve you again in the future. Warm Regards, Jhenny Pierre Front Office Manager More 

1 review
5 of 5 stars Reviewed March 28, 2015

I stayed for only one night but was greeted by the front desk with a smile and the eagerness to assist me! Her name the same as my own Amy was kind and was able to answer all of my questions and was very polite! however the gentleman who came in at 11 didn't make me feel at all welcome... More 

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Tequesta
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 12, 2015

My husband and I stayed for a week at the end October. Staff felt like family after the first moment we met them. We changed our room once I saw a fireplace in one being cleaned. Spacious, comfortable, great tea and quick breakfast each morning. We will always go back when we are visiting our family in Connecticut. We are... More 

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WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for the wonderful review. We're happy to hear that our staff made you feel at home during your visit and that all your needs were accommodated. We look forward to hosting your next when you are back in the area. Warm Regards, Jhenny Pierre Front Office Manager More 

Hartford, Connecticut
Top Contributor
78 reviews 78 reviews
69 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed January 24, 2015

We stay in the Danbury Residence Inn whenever we are visiting family in the area. It's always clean/comfortable and accomodating. Having the extra room in the studio suite or 1 bedroom suite is so much appreciated. We usually request the side of the hotel away from the highway (I 84) because it's less noisey.

Was this review helpful? Yes 1
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback. I'm happy to hear that you had a comfortable stay with us and that we exceeded your expectations. We look forward to seeing you again when your travels bring back to the area. Warm Regards, Jhenny Pierre Front Office Manager More 

North Reading, Massachusetts
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 23, 2015

I had had the pleasure of staying at this hotel for the last 2 weeks on business. The room is very spacious and loaded with amenities. The fireplace really did it for me! Staff, food, cleanliness were all the best that I've seen. Absolutely loved it. Also it has been very convenient to many stores shops and restaurants.

Was this review helpful? Yes 1
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for all your kind words! I appreciate you sharing your experience with the TripAdvisor community. We pride ourselves on delivering the best experience for our guests, and I am so happy to hear that you enjoyed every aspect of our hotel. We hope you come back when your travels brings you back to the area. Warm Regards, Jheny... More 

Hartford, Connecticut
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 12, 2015 via mobile

My family and I stayed here for New Year's Eve and I was very impressed. I have stayed at several Marriotts and this place was one of the best! The staff was amazingly friendly and very outgoing. Anything we needed was brought right to our door. The pool and jacuzzi was very clean and well maintained. The room was clean,... More 

Was this review helpful? Yes 1
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for choosing us to host your stay on New Years Eve and for the 5-star review of your experience on TripAdvisor. We\'re happy to happy that your expectations were met during your visit. We look forward to hosting your next visit. Warm Regards, Jhenny Pierre Front Office Manager More 

MA
Top Contributor
51 reviews 51 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 7, 2015 via mobile

I was most impressed with how quiet it was, even having a room overlooking an on ramp, of course it was a Saturday night stay. Desk staff very helpful, referred us to a great place to dine. Rate very reasonable.

Was this review helpful? Yes 1
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for choosing to stay with us and for taking the time to offer valuable feedback. We're pleased to hear that our staff made the difference in your stay. Looking forward to having you when your travels brings you back to the Greater Danbury area. Warm Regards, Jhenny Pierre Front Office Manager More 

Stamford, Connecticut
Contributor
19 reviews 19 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 4, 2015 via mobile

My wife and I treated ourselves to a child free night and decided on staying at the residence inn danbury. First sign you are not picking the best of places is when you have to sign a no party policy form. When i asked why this is being given out, I was told its considered your first written warning. I... More 

Was this review helpful? Yes 1
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for your recent stay with us and for offering valuable feedback. We're sorry to hear that you experienced a disturbance caused by the HVAC in your room. Please know in the future if you have any issues, contact the front desk and we'll be happy to accommodate your needs. Please feel free to reach out to me if... More 

New Delhi, India
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 5, 2014

I stayed almost 3 weeks in the hotel in my recent business trip and I found the the hotel excellent. Very spacious and comfortable rooms. Very friendly staff, free shuttle rides. The location is near to Danbury fair mall and so good for shopping and food. They had free dinner 3 days a week and the food was really good.... More 

Was this review helpful? Yes
WHGGuestService, Front Office Manager at Residence Inn Danbury, responded to this review

Thank you for your most recent feedback about your stay. I am happy to hear that you were satisfied with our accommodations and services we offer. We look forward to having you stay with us again when your business brings to back to the area. Warm Regards, Jhenny Pierre Front Office Manager More 

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