We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Express & Suites

2.5 of 5 89 Mill Plain Rd, Danbury, CT 06811
Hotel website
Hotel deals
Special Offer
Save 20%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Holiday Inn Express & Suites
Professional photos View all
Browse nearby
Holiday Inn Express & Suites
Write a Review

99 reviews from our community

Traveler rating
    51
    38
    4
    3
    3
See reviews for
36
19
6
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
  • All months
    (99)
  • Mar-May only
    (14)
  • Jun-Aug only
    (31)
  • Sep-Nov only
    (34)
  • Dec-Feb only
    (20)
All months
Atlanta, Georgia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

This is a newer hotel, just over a year old I think. Check in was very quick and efficient and the front desk staff were very professional. As you can imagine from a newer hotel, the rooms and hallways are very modem and my room was supper clean. It was huge too, with a microwave and fridge should you want... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Colin, thank you for reviewing our hotel and sharing with future guest everything we have to offer. Our staff is amazing and we live a service culture here, it really is a great place to come in work when you are surrounded by so many talented and customer service minded people. Out of all the hotels in Danbury there... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Once we drove up on a snowy and cold evening Friday parking area was clear which was a nice start. Reception was quick and friendly. We get into our room and it was great. Clean and comfy. The safe in the room did not work however, also, on Saturday Valentines Day Morning through the afternoon there was no hot water.... More 

Was this review helpful? Yes 1
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our hotel, and I am glad you enjoyed it while visiting the local ski area to do some skiing/ snow tubing. These record cold days have made it challenging with the propane freezing, and we were able to correct the issue with the water. I am happy that you found the staff... More 

York, ME
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My siblings and I, with our spouses, spent the night last Saturday at the holiday inn express in Danbury. There were nine of us in all. The accommodations were very nice, with clean neat rooms. When it came time to shower, there wasn't a drop of even luke warm water, even with running the tub and sink full blast for... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Guest, this was such an unfortunate event for all guest and staff. With temperatures in the single digits and negatives numbers with the windshield, our circulating value outside actually froze. This did not allow the propane to enter the building making our water heaters not able to work. I personally came in to address this issue. It took several... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 19, 2014

Worst hotel experience of our lives. We have a dog, so selected this hotel as it was 'pet friendly'. The first room they gave us had not been properly cleaned - the bathroom smelled like urine, and there were hairballs on the ground. We asked for a new room, and they gave us a room on the bottom floor near... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites, responded to this review

Dear Ryan S, Your taking some time out of your busy day to bring this matter to our attention is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the quality of service you have experienced from the front desk. In our effort to attain 100% guest satisfaction,... More 

Crestwood, Kentucky
Top Contributor
88 reviews 88 reviews
64 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 13, 2014

Stayed here for work at Kimberly-Clark in New Milford. Front desk clerks were helpful and friendly. Hotel is nice with clean lobby and hallways. My room was nicely furnished with everything in working order. My only complaint was that the bathroom floor did not look like it had been swept every day. Overall nice choice with a decent choice of... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Douglas, thank you for taking the time to share your experience while staying at our hotel. We look forward to having you back in the near future. The team and I wish you happy holiday, and a happy new year. Until next time, safe travels. More 

1 review
5 of 5 stars Reviewed December 8, 2014 via mobile

I stay off and on and many hotels in this price range, and for the price I was very pleased. Respectful helpful staff. Third shift manager Kevin was especially helpful and informative with check in and hotel needs. Enjoyed very much.

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for the 5 star review, unfortunately I believe you have reviewed the wrong hotel. If you could please contact the hotel and ask for Scott Stuart, so I can assist with getting this review to the correct hotel here on TripAdvisor. We do not have a Kevin working here, and I would like to make sure he gets... More 

Michigan
2 reviews
5 of 5 stars Reviewed December 4, 2014

We visit Danbury, CT 06811 every month and stay couple of nights since June 2014 and mostly we stay at Holiday Inn Express & Suites. We love this hotel for many reasons like the services provided by the associates who work in the counter, SPECIALLY BY CARINA', the cleanliness, the breakfast, and the location. Carina goes out of her way... More 

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review our property, and for being a continued loyal guest. We look forward to continuing to serve you while you are visiting our area. From Carina and our entire staff safe travels and Happy Holidays. More 

Griswold, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 21, 2014

I travel for business and stay in a hotel 4 nights a week every week, and Carina made my long day of driving her concern! What a gem! Thanks so much considering I started my week near Buffalo, you ended my trave work week an absolute pleasure!

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for taking the time to review your stay with us. Carina is a real gem. We hope to see you again when your travels bring you to our area. More 

Canton, Michigan
1 review
5 of 5 stars Reviewed November 15, 2014

I am staying here two nights. The Room is excellent and very clean. The breakfast was also excellent. Services outstanding. Specially Amanda at the front desk in the morning, gave outstanding services. She deservices 5 out of 5.

Was this review helpful? Yes
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Thank you for such positive feedback, our staff really enjoys seeing when a guest mentions their name on here. All of our associates go above and beyond and seems you got to witness that first hand with Amanda. Thank you again and we look forward to serving you in the future, until then safe travels. More 

Beacon, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2014

Over the past couple of years I have stayed at this hotel, as well as had company meetings. The staff is quite accommodating and welcoming. The guest rooms are clean and quiet. The meeting rooms are always ready and set-up as requested. I always recommend this hotel for associates and friends that are passing through and looking for a nice... More 

Was this review helpful? Yes 1
Scott S, General Manager at Holiday Inn Express & Suites, responded to this review

Dear Steve, thank you for taking the time to share your experience while using our facility. We look forward to continuing to serve you for your meeting room and guest room needs. The best compliment we can get is a 5 star review and that you always recommend our hotel. Thank you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Express & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express & Suites

Address: 89 Mill Plain Rd, Danbury, CT 06811
Phone Number:
Location: United States > Connecticut > Danbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express & Suites 2.5*
Number of rooms: 77
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, EasyToBook, Despegar.com, Hotels.com, Odigeo and Tingo so you can book your Holiday Inn Express & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Hotel Danbury
Comfort Suites Danbury
Danbury Comfort Suites
Hotel Style:
#5 Romantic Hotel in Danbury
#6 Business Hotel in Danbury

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (8)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay