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Super 8 Cromwell / Middletown

2.0 of 5
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1 Industrial Park Road, Cromwell, CT 06416
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Super 8 Cromwell / Middletown
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Ranked #3 of 4 Hotels in Cromwell
A recent review
5 of 5 stars reviewed 4 days ago
201francisp Latham, New York
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197 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (197)
  • Mar-May only
    (52)
  • Jun-Aug only
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  • Dec-Feb only
    (19)
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Latham, New York
1 review
5 of 5 stars Reviewed 4 days ago NEW

Congratulations to Bill and his staff. They do a great job of providing a clean, well cared for hotel at a value price point.

Review collected in partnership with Super 8

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Washington, DC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Front-desk staff was helpful, as always. (We have stayed at this S-8 at least a dozen times in recent years The room was adequate. Better towels would be nice. The breakfast is mediocre...boring bread, half-stale supermarket pastry, mediocre orange juice. Genuine bakery donuts or pasty would be nice. Or croissants. Cold cereals were okay. Two milk pitchers stood on the... More 

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Middletown, Ohio
1 review
4 of 5 stars Reviewed 1 week ago

Often stay there on business. Not especially fancy but clean with friendly people. Close to I-91 and several stores and restaurants. Good breakfast!!

Review collected in partnership with Super 8

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Strong
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I stay at the Cromwell/Middletown super 8 at least twice a year. I get a cheerful courteous reception and excellent service. I get my favorite room, and it is clean and comfortable. In the morning I have some frosted corn flakes and a waffle. I like making my own waffle. Add in some orange juice and I am set for... More 

Review collected in partnership with Super 8

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Zoeann L, Director of Sales at Super 8 Cromwell / Middletown, responded to this review

Thank you for your continued business. We are very happy that you are pleased with our service and look forward to providing you with many more comfortable stays. Please visit us again very soon! More 

Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed in room 307 for 2 weeks. It needs a bit of tlc, but what separates this hotel from most of the other 2 star hotels is the staff. Gary and Christine are great! No matter what you need, they will accommodate you if they can. Thanks!

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San Francisco, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed May 29, 2015

We stayed here for four nights in May, 2015. Room was not made up when we entered at 4pm. Staff said "oops". Cleaning staff was marginal. Failed to replenish coffee and toiletries. No towel racks. (so how do you rehang your towel as they suggested?) Beds hard and worn out. Only one chair in room. Wifi in room would not... More 

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