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Super 8 Cromwell / Middletown

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1 Industrial Park Road, Cromwell, CT 06416
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Super 8 Cromwell / Middletown
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Ranked #3 of 4 Hotels in Cromwell
A recent review
3 of 5 stars reviewed 1 week ago
Joanne D Swanville, Maine
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174 reviews from our community

Traveler rating
    36
    55
    57
    14
    12
See reviews for
59
31
26
33
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (174)
  • Mar-May only
    (37)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (19)
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Swanville, Maine
1 review
3 of 5 stars Reviewed 1 week ago

Room was clean and quiet. A drawback is the heating system runs on a fan and temperature control similar to an automobile's. You have to adjust it manually. If it gets too hot during the night you have to get out of bed to turn it down or off, doesn't run on a thermostat.

Review collected in partnership with Super 8

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Wareham, Massachusetts
2 reviews
5 of 5 stars Reviewed January 20, 2015

Once again everything about our stay was great. The staff were very friendly and willing to help with any needs we had. The room was very clean and the breakfast was also very good. We will certainly stay here again and would recommend this hotel to others.

Review collected in partnership with Super 8

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Zoeann L, Director of Sales at Super 8 Cromwell / Middletown, responded to this review

We are extremely happy you were satisfied with our service here at the Super 8 Cromwell. Thank you for staying with us, we look forward to delivering many more super stays on your future visits! See you soon! More 

Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 5, 2015

As I was was searching for two nights stay around this area, a friend of mine suggested that this would be a better place than many others in the price range I was willing to pay for my stay. The hotel is well located as it is close to the high way and other amenities and not too far from... More 

Was this review helpful? Yes 1
Montpelier, Vermont
1 review
3 of 5 stars Reviewed December 8, 2014

Wish there were more than 3 not very bright lights in the room. Plastic part of bathroom faucet was broken.

Review collected in partnership with Super 8

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Zoeann L, Director of Sales at Super 8 Cromwell / Middletown, responded to this review

Thank you for your review. We sincerely apologize as our goal is for all our guest to have an entirely super experience while staying with us. We implore you in the future to please contact the front desk staff and inform them of any problems with your room during your stay with us at the Super 8 Cromwell. We are... More 

1 review
5 of 5 stars Reviewed November 22, 2014

Just spent one night at the Super 8 Cromwell/Middletown Ct. And had a fine time. Easy check in/out, clean nice size room with fresh smelling linens, make your own waffles and continental breakfast items in the a.m. Had our small dogs with us and were accommodated well by having a room on the ground floor near an exit for easy... More 

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Contributor
15 reviews 15 reviews
4 of 5 stars Reviewed November 13, 2014

This would not normally be my first choice in hotels. However, a friend assured me that the price was right and the place was in nice shape. I have to admit I was skeptical, but upon my arrival my skepticism was laid to rest when I was welcomed by the most professional young lady, Danielle, at the front desk. She... More 

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Holden, Maine
1 review
4 of 5 stars Reviewed November 5, 2014

The hotel looks old and the room felt old and lived in but not dirty. The general manager was very friendly and changed my reservation at the last minute for me with no issues, and the night shift front desk man was helpful with food recommendations. Staff seemed excited to know that the furry con was in town again which... More 

Review collected in partnership with Super 8

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 2, 2014

I would advise not to ever stay in this disgusting place. I was in room 330 and as I was sitting in bed I see this bug on the AC unit, not sure if it was a roach or what, so I snap out of bed and slam it with my shoe, then I look by the desk where the... More 

Was this review helpful? Yes 2
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