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All 4 Cromwell hotels

Crowne Plaza Hotel Hartford - Cromwell

3.5 of 5 Hotel   |   100 Berlin Road, Cromwell, CT 06416
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Crowne Plaza Hotel Hartford - Cromwell
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Ranked #2 of 4 hotels in Cromwell
A recent review
5 of 5 stars reviewed 1 week ago
bcolt52 bcolt52
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121 people have reviewed this hotel

Traveler rating
    30
    43
    22
    19
    7
See reviews for
21
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40
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
bcolt52
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I usually do a fast food smoothie but decided on a full breakfast and glad I did. Eggs, bacon & fresh fruit were all terrific. Top quality bacon, real fruit (not out of a jar) and it was served with a smile. Room was comfortable & quiet Well done to all

Was this review helpful? Yes 1
Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

So glad you enjoyed our breakfast! I will pass along your compliments to the Chef. It was also nice to hear that you enjoyed your guest room as well. Thanks for taking the time to review us! More

Norwich, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

I was the chairman of our Lions Mid-Winter Conference with approximately 400 total attendees and 260 youth. Our conference started on a Friday and ended on Sunday so there were many components including banquets, seminars, hospitality, meetings and overnight stays. The hotel staff, from the Sales Manager and Director of Catering to the Front Desk, Housekeeping, and Kitchen staff were... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

Thanks for the outstanding review! We are very pleased that you were happy with the outcome of the Lions Midwinter Conference and you felt that the hotel staff, from the Sales Manager and Director of Catering to the Front Desk, Housekeeping, and Kitchen staff were prompt and accommodating. We will be sure to share your feedback! More

Walpole, Massachusetts
1 review
5 of 5 stars Reviewed 4 weeks ago

We were there for a large banquet and couldn't have asked for a better experience. The staff was not only friendly but went above and beyond when adjustments needed to be made. Our planner Linda became family as she guided our event of 250 flawlessly. Damion was quick to make adjustments with setting up the large banquet room as we... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

Thanks for the great review! I will be sure to relay your comments to Linda and Damian...they love to hear positive feedback! We are thrilled you had an Incredible experience and hope you return in the future. Thank you for your business! More

Lancaster, Pennsylvania
Top Contributor
54 reviews 54 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always enjoy staying at this hotel. It is in a great area and location. It is on the same road as restaurants and shopping areas. The lobby is spacious and there are lots of areas to walk around and see things such as the pool. The rooms are nice and spacious as well. The hallways are long and it... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

Thanks for taking the time to review our hotel. We're happy you had a great stay with us and enjoyed the pool area! We look forward to having you with again in the future. More

Windham, CT
1 review
4 of 5 stars Reviewed February 22, 2014

I was in charge of the Leo Program (young Lions ages 12 - 18) on Saturday, February 8th, where we had approximately 260 in attendance. The large meeting rooms were clean and set up for our needs. The hotel staff was always very helpful and accommodating. I received many comments on how good the lunch was. I would like to... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

It was a pleasure to host your convention and I'm thrilled you enjoyed the weekend. I am also glad you were able to get your phone charger back...it is by far the most forgotten item in a hotel! More

Boston, Massachusetts
Senior Contributor
41 reviews 41 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 10, 2014

This Crown Plaza is surprisingly large given its location. They seem to have some pretty large function rooms. The location, right near route 91S, is very convenient for drivers looking for a half way stop between Boston and NYC. The rooms were clean and comfortable, and there is a nice bar / lounge area in the lobby. We checked in... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

Thanks for the review and pointing out that the rooms were clean and comfortable, and there is a nice bar / lounge area in the lobby. We will be sure to address your concerns regarding the concierge lounge. More

Torrington, Connecticut
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 5, 2014

I am so glas someone else commented on the tragedy that happened on NYE 2013. I stayed at the Crowne Plaza Cromwell CT with my friend and her family. I was in shock when I saw hey were having a huge club rapper party. We were so scared in this hotel. It got really crazy after midnight. People were fighting... More

Was this review helpful? Yes 2
Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

We deeply apologize for the event on New Years Eve, The promoter led us to believe it was going to bring in an upscale clientel. We can assure you we will never do business with this promoter again or host any type of event like this. More

Hartford, Connecticut
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 2, 2014

Disgusting.. Have TriStateTakeover party by 93.7 and a shooting accured as well as 200 fights..People smoking pot, cigs and crack in the halls... People having sex in our hallway... Beer Bottles thrown against our door.. Never ever would we imagine this would happen there.. We had to lock ourselves in our room because we were scared to leave.

Was this review helpful? Yes 2
Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

We apologize for any inconvenience during your stay. Some of our guests overindulged on New Years Eve and created a disturbance for the remainder of our guests. We are sincerely sorry that you were not able to ring in the New Year as planned! More

Bristol, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 1, 2014 via mobile

Stayed here two nights and generally good except that overall the hotel is starting to look a bit shabby and the rooms are definitely in need of an update. First room was next to the indoor swimming pool which meant no natural daylight and was very damp and smelt of chlorine. We were told there were no other king rooms... More

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Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

Thank you for your feedback and for recognizing our staff! We have been working on enhancing our guest room experience with a new bedding package as well as new wall coverings in many of our rooms. We hope it will satisfy you on your next visit. More

New York City, New York
Contributor
20 reviews 20 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed December 28, 2013

We stayed several nights as a wedding party/family and had a good time. The rooms were clean and equipped as expected. The service was very attentive. The bar area, although smallish, has a nice seating area adjacent. Good place for group events or solo traveler. Would def stay again. (Note that I had booked a couple of nights at the... More

Was this review helpful? Yes
Steven G, General Manager at Crowne Plaza Hotel Hartford - Cromwell, responded to this review

We appreciate you taking the time to give us a good review. We're happy you enjoyed your stay and found our bar area to your liking! Hope to have you back again soon. More

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Additional Information about Crowne Plaza Hotel Hartford - Cromwell

Also Known As:
Crowne Plaza Cromwell
Address: 100 Berlin Road, Cromwell, CT 06416
Phone Number:
Location: United States > Connecticut > Cromwell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Cromwell
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel Hartford - Cromwell 3.5*
Official Description (provided by the hotel):
Centrally located off I-91 and Route 9, the Crowne Plaza Cromwell hotel offers the only full-service hospitality experience in Cromwell, CT. Just 20 minutes south of downtown Hartford, the Crowne Plaza Cromwell gives every guest quiet and comfortable accommodations near Hartford's great attractions at a cost lower than typical of the downtown hotels. In addition, when choosing to stay at the Crowne Plaza Cromwell Hotel, you will be choosing to stay at one of Connecticut's first "Green Lodging Certified" hotels. As the only full-service Cromwell hotel, the Crowne Plaza truly gives you everything you need under one roof. Guests can enjoy American cuisine with a New England twist on-site at Sheffield's Restaurant. Sheffield's offers a great Hartford area dining option for breakfast, lunch and dinner. Room service is also available. An indoor pool and fitness center are also available for those guests who do not want to interrupt their daily workout regiment. In addition to our 215 spacious guest rooms, the Crowne Plaza Cromwell Hotel offers over 30,000 square feet of meeting and banquet space perfect for hosting your small or large business meetings or wedding receptions near Hartford. The friendly and knowledgeable staff of the Crowne Plaza Cromwell Hotel near Hartford, CT will go out of their way to make sure that your trip to the Hartford area is successful. Our convenient location to Hartford's attractions and major corporations is a great benefit as well. For the families and leisure travelers, the Crowne Plaza is just a short drive from Six Flags New England, Mohegan Sun Casino, Connecticut Science Center and Rentschler Field. For the business traveler, UTC, Henkel, Pratt & Whitney and Aetna are a few of the Hartford area corporations nearby. The Crowne Plaza Cromwell Hotel invites you to experience full-service hospitality at its best in the Hartford area. ... more   less 
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