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All 1 Brookfield hotels

Newbury Inn

2.0 of 5 Hotel   |   1030 Federal Road, Brookfield, CT 06804 (Formerly Twin Tree Inn)
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Newbury Inn
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55%
Ranked #1 of 1 hotels in Brookfield
A recent review
5 of 5 stars Reviewed February 20, 2014
John K New Milford, Connecticut
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29 people have reviewed this hotel

Traveler rating
    4
    11
    4
    6
    4
See reviews for
7
6
2
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Danbury, Connecticut
1 review
1 of 5 stars Reviewed 4 weeks ago

Booked Jacuzzi suite for weekend getaway with my husband. Received a phone call at 9:37 p.m. the night before my reservation telling me the Jacuzzi rooms were "overbooked" and unavailable. I was told I should have called the hotel to confirm. This is 2014 where everyone books rooms online as I did. I ended up scrambling to find another room... More

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

I want to apologize for any inconvenience that occurred when booking your reservation on line. . I looked into the matter when you booked on line and there was a problem with their reservation system. I hope that when in the area again to email me and I will personally take care of your reservation. Thank you Rosaria Sproviero Regional... More

New Milford, Connecticut
1 review
5 of 5 stars Reviewed February 20, 2014

Perfect place to stay when visiting the area. The staff is extremely nice and helpful. The room looked newly updated and clean. Breakfast was included and they had a nice variety of food to choose from. I would recommend the Inn to anyone visiting the area. I would definitely stay again.

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

Thank you for taking the time to write a review. We appreciate your kind words about our hotel. We take great pride in our rooms and service. Thank you again and hope when in the area again you will visit us. Thank you Rosaria Sproviero Regional GM More

West Hartford, Connecticut
1 review
1 of 5 stars Reviewed February 16, 2014 via mobile

This was a true dump in every way. The shower had mold in it. The front desk receptionist was extremely rude in that upon my husband and I arriving..she insisted upon our giving her our credit card. There was no professional greeting. We regret staying here. The breakfast consisted of stale bagels and watered down oj. ..shouldbe advertised as a... More

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

Thank you for staying with us and also for taking the time to write about your recent experience at our inn. We strive to accommodate all of our guests and their needs and I am disappointed that we did not meet your expectations. We are sorry you were not satisfied with the service you received from our staff. Rosaria Sproviero... More

Travelers are raving about these Brookfield hotels

Plattsburgh, New York
2 reviews
5 of 5 stars Reviewed December 5, 2013

I have stayed here about 3-5 days a week for the last few months, as a regular traveling business. I've stayed at quiet a few hotels/inn's but this one surpasses the average. Very friendly staff, and warm welcoming smiles. Very, very clean and reasonably priced! What really separates this place from the average is the staff; I had to spend... More

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

Thank you so much for taking the time to write a review. We are so happy that you enjoyed your stay at the Newbury Inn. and for being such a loyal guest. I am happy it feels like family when you visit us! We take great pride in our property and our staff. We look forward to your next visit... More

Susquehanna, Pennsylvania
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 9, 2013

I have stayed at this motel a couple of weeks each year for 10 years. Very comfortable bedding. Quite and friendly. This is a nice place to overnight or stay if you are working in the area. My biggest complaint is the TV. They are nice LCD TV's but it takes forever for the picture to display when you change... More

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

Thank you for taking the time to write a review. . Your feedback is important to us. The staff and I are very pleased that you enjoyed your stay at the Newbury Inn, Brookfield, CT. Please visit us again when in the area. Thank you, Rosaria Sproviero Regional GM More

New York City, New York
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 30, 2013 via mobile

This isn't a bad option if you need a room for a short stay in the Danbury, CT area. The Inn was hard to locate at night even with GPS. Bed was comfortable and room was well appointed for a value option.

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

We want to thank you for staying at the Newbury Inn. We appreciate your positive review. Please come and visit us when you are in the area again. Thank you Rosaria Sproviero Regional GM Newbury Inn More

Cortland, New York
Top Contributor
100 reviews 100 reviews
10 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed August 26, 2013

The outside didn't look like much but the rooms had recently been renovated and were very clean. No vent fan in the shower room did make it bit steamy and I wish that had been part of the reno. Managers very friendly and nice. Breakfast was okay but overall for the price we found everything to be fine and would... More

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

Thank you for posting your feedback regarding your experience at the Newbury Inn in Brookfield, CT . Your feedback is important to us and we are very pleased that you enjoyed your time with us and found our hotel and team members welcoming. When in the area again please visit us again. Thank you, Rosaria Sproviero Regional GM N ewbury... More

Douglas, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed August 20, 2013

My husband & I travel quite a bit & it takes a LOT for me to really complain & take the time to right a review such as this, however, I have to agree with the traveler who said there was "Lots to improve." We were on the first floor. The door to our room had a gape at the... More

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

Thank you for taking the time to write a review. It is very important to us. I do apologize for any inconvenience you had during your stay at the Newbury Inn. Since your review we met with the housekeeping staff and the maintenance staff to discuss the issues. We are making sure we resolve it immediately. When coming to the... More

Sedona, Arizona
Top Contributor
57 reviews 57 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 13, 2013

The Newbury Inn suited our needs very nicely. We had a family reunion in New Milford CT, and this motel was the most convenient in the area. It is close to New Milford and Danbury and several other small towns in the area. The rooms are very clean, average size quiet, and the rates are very reasonable. The property is... More

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

Thank you so much for taking the time to write a wonderful review and being a loyal guest of ours. I truly appreciate my guests feedback. It is very important to me. Thank you also for the positive feedback on my staff. They have been with us for many years. Please visit us again soon! Thank you, Rosaria Sproviero Regional... More

fufu58
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed June 5, 2013

The Newbury Inn is a convenient place to stop for the night. This past weekend it was nice to check-in with out walking thru the smokers haze outside the office which we have experienced in the past. We usually get up very early to get back on the road, therefore miss the breakfast. Dunkin' Donut is just down the street.

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

Thank you for staying with us on your recent visit and for taking the time to write about your recent experience at our hotel. I want to thank you for staying at the Newbury many times. I truly appreciate it. Visit us again real soon! Thank you Rosaria Sproviero Regional GM Newbury Inn More

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Additional Information about Newbury Inn

Also Known As:
Newbury Hotel
Address: 1030 Federal Road, Brookfield, CT 06804 (Formerly Twin Tree Inn)
Location: United States > Connecticut > Brookfield
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Brookfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Newbury Inn 2*
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