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Newbury Inn

1030 Federal Road, Brookfield, CT 06804 (Formerly Twin Tree Inn)
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Best prices for: 1 room 1 guest
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Newbury Inn
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Newbury Inn
Newbury Inn
Newbury Inn
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37 reviews from our community

Traveler rating
    7
    12
    5
    7
    6
See reviews for
10
8
3
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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    (37)
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    (8)
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    (7)
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Emmaus, Pennsylvania
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I chose the jacuzzi room.The room was very clean but had a very bad mold smell.Bathroom out side window was smashed.The out side walls were rotten.They ran out of paint so they just did not finish.The room was a small wing on back the worst looking part of building.There way of fixing things is caution tape.Sidewalks,Stairwell,even the main entrance had... More 

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

First the staff and I would like to thank you for staying with us. We want to thank you for your feedback. We are so happy that you enjoyed your room. We do apologize for the outside of the building but we are remodeling the whole building. That is why you see that some items are not painted. Again we... More 

1 review
5 of 5 stars Reviewed February 4, 2015

Stayed at newbury inn for a few days and I was very pleased with the value of the hotel overall. Free Wifi and a jacuzzi suite for a very affordable price. The clerk at the front desk was very friendly, the room was clean and there were good places to eat within 5 miles of the hotel. I will definitely... More 

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

The staff and I would like to thank you so much for your kind words about our Newbury Inn. We truly appreciate your feedback. We are happy that you enjoyed the jacuzzi room. We hope when in the area again you will come and see us!! Thank you Rosaria Sproviero Regional GM More 

New Milford, Connecticut
1 review
5 of 5 stars Reviewed February 2, 2015

My husband and I wanted to get away for a weekend while my in laws were visiting for a few days and said they will watch the kids for us . We chose something close to home In case we were needed. Upon check in, the front desk agent could not be nicer, the room was spotless , the bed... More 

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

The staff and I would like to thank you for your wonderful kind words. We are so happy that you enjoyed your stay with us. Please come by again we look forward in seeing you. Thank you Rosaria Sproviero Regional GM More 

Massachusetts
1 review
2 of 5 stars Reviewed February 1, 2015

I chose this hotel because it was convenient to a family party. I was very disappointed. The person who checked me in was disorganized and impolite. A relative arrived a few minutes after me to also check in and the clerk complained that she had to keep the office open an extra 10 minutes for the second check in -... More 

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

I want to thank you for taking the time to write a review. My staff and I appreciate your feedback. We do apologize for any inconvenience that occurred during your stay. I hope that you will try us again and please email me so I can take care of your reservation. Thank you Rosaria Sproviero Regional GM More 

Travelers are raving about these Brookfield hotels

Virginia Beach, Virginia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 8, 2014

Lovely, simply lovely. From the greetings at the lobby desk, beautiful clean and comfortable room with gorgeous mountain views, and a delicious breakfast absolutely spectacular! I've been staying here for over a week and look forward to my next visit in November. Peace & Love!

Was this review helpful? Yes 2
Bennardo, Manager at Newbury Inn, responded to this review

The staff and I would like to thank you so much for your kind words. We are so happy you enjoyed your stay with us and we truly enjoyed you staying with us. We can't wait to see you again in November.!! Thank you Rosaria Sproviero Regional GM More 

Springfield, Massachusetts
2 reviews
4 of 5 stars Reviewed May 27, 2014

We stay every year and wouldn't go anywhere else! Check in & check out is always quick, easy and friendly. Rooms are well kept and clean. Breakfast is a plus, gets better every year. We will be back later in the summer.

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

I want to thank you so much for the positive review. The staff and I would like to thank you for being a loyal customer. I am so happy you are enjoying our new breakfast items. When in the area again please stop by. Thank you so much Rosaria Sproviero Regional GM More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2014

Online reservation useless. Reservation never went through despite several confirmation e-mails. I was told room unavailable, and could get a different room for more money then originally reserved. The attendant would not look at my reservation that I was showing here and kept saying it's not in the system. Well, that's not my fault. I'm showing the proof that I... More 

Was this review helpful? Yes 3
Bennardo, Manager at Newbury Inn, responded to this review

Thank you for taking the time to write a review. Feedback is very important to me. We apologize for the inconvenience that occurred during your stay. Please visit us again when in the area and I will make sure your stay will be perfect. Please call us directly when booking your reservation. Thank you Rosaria Sproviero Regional GM More 

Sarasota, Florida
Top Contributor
92 reviews 92 reviews
14 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 15, 2014 via mobile

We have pets and are always looking for places that will take them that are clean, comfortable and will not cost a lot extra. This hotel meets the bill. Marriott and other chains charge $100 per stay, which is not bad if you are there for a week, but it is too pricy for a single night. Newbury Inn charges... More 

Was this review helpful? Yes
Bennardo, General Manager at Newbury Inn, responded to this review

The staff and I would like to thank you so much for taking the time to write a review and also to thank you for your kind comments. The Staff and I take great pride in our hotel. We are happy you enjoyed your stay at the Newbury Inn. I hope to see you soon. Thank you Rosaria Sproviero More 

Danbury, Connecticut
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 17, 2014

Booked Jacuzzi suite for weekend getaway with my husband. Received a phone call at 9:37 p.m. the night before my reservation telling me the Jacuzzi rooms were "overbooked" and unavailable. I was told I should have called the hotel to confirm. This is 2014 where everyone books rooms online as I did. I ended up scrambling to find another room... More 

Was this review helpful? Yes 1
Bennardo, Manager at Newbury Inn, responded to this review

I want to apologize for any inconvenience that occurred when booking your reservation on line. . I looked into the matter when you booked on line and there was a problem with their reservation system. I hope that when in the area again to email me and I will personally take care of your reservation. Thank you Rosaria Sproviero Regional... More 

New Milford, Connecticut
1 review
5 of 5 stars Reviewed February 20, 2014

Perfect place to stay when visiting the area. The staff is extremely nice and helpful. The room looked newly updated and clean. Breakfast was included and they had a nice variety of food to choose from. I would recommend the Inn to anyone visiting the area. I would definitely stay again.

Was this review helpful? Yes
Bennardo, Manager at Newbury Inn, responded to this review

Thank you for taking the time to write a review. We appreciate your kind words about our hotel. We take great pride in our rooms and service. Thank you again and hope when in the area again you will visit us. Thank you Rosaria Sproviero Regional GM More 

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