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All 7 Branford hotels

Holiday Inn Express Branford/New Haven

2.5 of 5 Hotel   |   309 East Main Street, Branford, CT 06405
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Holiday Inn Express Branford/New Haven
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Ranked #1 of 7 Hotels in Branford
A recent review
5 of 5 stars reviewed 3 days ago
Terraces-Architect Williamsport, Pennsylvania
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128 reviews from our community

Traveler rating
    42
    39
    22
    10
    15
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46
20
12
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Williamsport, Pennsylvania
Top Contributor
51 reviews 51 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here on a business trip. I found I needed a CF Card reader to download some photos and did not have one with me. The staff located a Best Buy nearby and provided written directions on how to get there. They seemed eager to help which is rare in many cases nowdays. Also the room was clean and... More

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Atlanta, Georgia
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visited family in the area and were delighted to find this hotel. Clean and neat room. Perfect location for us. We dined with family, but there were several restaurants nearby. Wi-Fi was free and good. Breakfast was very crowded--actually no place to sit and they were out of eggs; however they had pancakes, cereal, muffins etc. etc. Will definitely... More

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FRASER
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 5, 2014

Had a business trip to the West Haven Area and stayed in Branford / New Haven location. Really a well kept property in every way inside and outside as well. Very clean all around and actually I was in the elevator which was carpeted on Sunday when I arrived and the carpet was filthy and I thought I wonder why... More

Was this review helpful? Yes 2
Connecticut
Top Contributor
73 reviews 73 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed August 2, 2014

Had family stay here the weekend for visit since I don't have central AC. Every single staff member is friendly , helpful and gracious! This is a very clean hotel where you can tell that the housekeepers are diligent! Best location in Branford. Remember folks - this is an express hotel.... If your looking for full service and a lot... More

Was this review helpful? Yes 1
Woodstock Valley, Connecticut
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 20, 2014

Was down for a family reunion & stayed here because of the reviews. Room was GREAT. Love the nautical theme. Unfortunately my negative comment is that the pool area had 2 young boys whose dad was busy working out & not watching his obnoxious kids who were not considerate of others.

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

I thank you for taking the time to tell us about your experience at our hotel. I am even happier to hear that the experience was an enjoyable one. I hope you stay with us again upon your next visit to our area. Have a wonderful day! Letel Rutherford General Manager More

Barre
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

After leaving the Baymont Suites down the road, this place was a slice of heaven. The front desk went out of their way to get us a room and salvage our weekend. Very friendly staff. The room was clean and fresh. We felt comfortable and safe here unlike at the other place.

Was this review helpful? Yes 1
HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Mark P: Thank you so much for your review of our hotel. I am pleased that we were able to turn your weekend around due to the great service you received. We will be sure to pass your kind words along to our staff. Thanks again for staying with us. We hope to see you again soon! Best Regards,... More

Alexandria, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 12, 2014

I had read several reviews from other places that complained about the cleanliness and courtesy of the staff and almost canceled. I'm glad I didn't. The management must have read those reviews and did a complete turn around. It was very clean and rooms were well appointed. The staff was attentive. At breakfast they even had a machine that made... More

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HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear retiredtraveler065: Thank you very much for your review of our hotel. We appreciate that you have recognized the positive changes we are continually improving upon regarding cleanliness and courtesy of our staff. Thanks for staying with us. We truly value your feedback and hope that you will visit us again when you are in the area! Best Regards, Brianna... More

Top Contributor
115 reviews 115 reviews
31 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed June 11, 2014

We had mixed emotions booking this hotel. Concerns about noise prompted us to reserve a top floor room. The hotel was on a par with the Hampton Inn chain. Hallways could use a little updating, but our room was fine. We did have the A/C on so it did help drown out any noise, but we really didn't experience any.... More

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HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Odarkthirty: Thank you for staying with us and taking the time to review our hotel. We appreciate that you gave us a chance despite some of the negative reviews you might have seen. Our staff takes great pride in service, so we value your feedback. I will forward your comments about the breakfast to our Breakfast Attendant. Hope we... More

Branford, Connecticut
1 review
1 of 5 stars Reviewed June 7, 2014

Used this hotel for guests that would be attending my daughters wedding in Branford. The customer service is the worst I have ever experienced. Managers (and there were three different ones) never returned calls, voicemail was consistently full. Took close to 2 months to get a contract sent to me to block rooms. The only time I got any cooperation... More

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

Hi Sandra, I thank you for taking the time to tell us about your experience at the Holiday Inn Express Branford. I am sorry that the stay and experiences were less than satisfactory for you. As stated in your review, the hotel had gone through some management changes over the last months and with the transitions, we tried to stay... More

Leesville, South Carolina
Top Contributor
135 reviews 135 reviews
47 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed here for the first time in early May. Forget my receipt and the website was not working. I emailed the property and they sent me a receipt in like 5 minutes. Great after the sale support so I could do my expense report. There is a fantastic pizza place next door. You don't need to go anywhere else... More

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Additional Information about Holiday Inn Express Branford/New Haven

Address: 309 East Main Street, Branford, CT 06405
Phone Number:
Location: United States > Connecticut > Branford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn

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