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All 7 Branford hotels

Holiday Inn Express Branford/New Haven

2.5 of 5 Hotel   |   309 East Main Street, Branford, CT 06405
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63%
Ranked #1 of 7 hotels in Branford
A recent review
4 of 5 stars reviewed 1 week ago
Coffeeqtea Woodstock Valley, Connecticut
  • Reviews (124)
  • Photos (40)
  • Amenities
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  • Room tips (18)
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124 people have reviewed this hotel

Traveler rating
    39
    38
    22
    10
    15
See reviews for
45
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12
33
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Woodstock Valley, Connecticut
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 1 week ago

Was down for a family reunion & stayed here because of the reviews. Room was GREAT. Love the nautical theme. Unfortunately my negative comment is that the pool area had 2 young boys whose dad was busy working out & not watching his obnoxious kids who were not considerate of others.

Was this review helpful? Yes
HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

I thank you for taking the time to tell us about your experience at our hotel. I am even happier to hear that the experience was an enjoyable one. I hope you stay with us again upon your next visit to our area. Have a wonderful day! Letel Rutherford General Manager More

Barre
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 15, 2014

After leaving the Baymont Suites down the road, this place was a slice of heaven. The front desk went out of their way to get us a room and salvage our weekend. Very friendly staff. The room was clean and fresh. We felt comfortable and safe here unlike at the other place.

Was this review helpful? Yes 1
HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Mark P: Thank you so much for your review of our hotel. I am pleased that we were able to turn your weekend around due to the great service you received. We will be sure to pass your kind words along to our staff. Thanks again for staying with us. We hope to see you again soon! Best Regards,... More

Alexandria, Virginia
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 12, 2014

I had read several reviews from other places that complained about the cleanliness and courtesy of the staff and almost canceled. I'm glad I didn't. The management must have read those reviews and did a complete turn around. It was very clean and rooms were well appointed. The staff was attentive. At breakfast they even had a machine that made... More

Was this review helpful? Yes 2
HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear retiredtraveler065: Thank you very much for your review of our hotel. We appreciate that you have recognized the positive changes we are continually improving upon regarding cleanliness and courtesy of our staff. Thanks for staying with us. We truly value your feedback and hope that you will visit us again when you are in the area! Best Regards, Brianna... More

Top Contributor
110 reviews 110 reviews
30 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed June 11, 2014

We had mixed emotions booking this hotel. Concerns about noise prompted us to reserve a top floor room. The hotel was on a par with the Hampton Inn chain. Hallways could use a little updating, but our room was fine. We did have the A/C on so it did help drown out any noise, but we really didn't experience any.... More

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HIEXBranford, Front Office Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Odarkthirty: Thank you for staying with us and taking the time to review our hotel. We appreciate that you gave us a chance despite some of the negative reviews you might have seen. Our staff takes great pride in service, so we value your feedback. I will forward your comments about the breakfast to our Breakfast Attendant. Hope we... More

Branford, Connecticut
1 review
1 of 5 stars Reviewed June 7, 2014

Used this hotel for guests that would be attending my daughters wedding in Branford. The customer service is the worst I have ever experienced. Managers (and there were three different ones) never returned calls, voicemail was consistently full. Took close to 2 months to get a contract sent to me to block rooms. The only time I got any cooperation... More

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

Hi Sandra, I thank you for taking the time to tell us about your experience at the Holiday Inn Express Branford. I am sorry that the stay and experiences were less than satisfactory for you. As stated in your review, the hotel had gone through some management changes over the last months and with the transitions, we tried to stay... More

Leesville, South Carolina
Top Contributor
131 reviews 131 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 22, 2014

I stayed here for the first time in early May. Forget my receipt and the website was not working. I emailed the property and they sent me a receipt in like 5 minutes. Great after the sale support so I could do my expense report. There is a fantastic pizza place next door. You don't need to go anywhere else... More

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Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2014

With few decent options nearby, we chose this hotel and stayed 6 nights due to a funeral. (Ask for the bereavement rate if you have the same unfortunate circumstance - it saved us a few dollars.) We found the hotel to be clean and quiet. Staff was helpful and friendly, particularly the breakfast host - she greeted us every morning... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear cfhkmh, Thank you for posting a detailed review of your experience. I am pleased to know about your overall enjoyment with our clean and quiet environment. We appreciate your wonderful comments about our staff. You have identified issues in regard to some of our amenities. I apologize for any inconvenience you may have encountered. As our valued guest, we... More

Hopewell Junction, New York
Top Contributor
51 reviews 51 reviews
17 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 4, 2014

My wife & I stayed there for the one(1)night March 02, 2014. The hotel is located within 1/2 mile off the exit on I-95. The front staffer was very nice and informative. Our room was extremely clean. The check-in process was very quick and easy. There is a restaurant/diner very close to the hotel so that is not a problem.... More

Was this review helpful? Yes 3
Contributor
17 reviews 17 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 4, 2014

Nothing stood out during this or my previous stay at this hotel. Which means I got what I expected, which in my book is what I look for. The rate was a bit high for the average hotel, but not too many other options. Looked like a nice pool and spa, wish I had time to use it :)

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear Paulsavy, Thank you for taking the time and trouble to write to us regarding your stay at our Hotel. We appreciate the time and effort you have taken to inform us of your experience. Guests such as yourself enable us to maintain the high standard of service expected of us. We thank you for having chosen our Hotel. We... More

Sarasota, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 14, 2014

Close to 95....very clean...great staff...smiles at 6am to greet you for breakfast which was very good Hotel just off highway so no road noise to disturb sleep Best option for visiting Old Saybrook and surrounding towns..Exceptional Holiday Inn Express Great for people with allergies.....NO DOGS AND NO SMOKING

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Additional Information about Holiday Inn Express Branford/New Haven

Address: 309 East Main Street, Branford, CT 06405
Phone Number:
Location: United States > Connecticut > Branford
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Branford/New Haven 2.5*
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Also Known As:
Holiday Inn Express Branford/New Haven Hotel Branford
Holiday Inn Branford
Branford Holiday Inn

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Branford-New Haven, CT. This beautiful, newly built hotel is conveniently located off I-95 at Exit 55, just 1 mile from Downtown Branford. Situated 10 miles from downtown New Haven, 35 miles from the Hartford Convention Center & 45 minutes from Bradley International Airport, this property features 96 beautifully appointed oversized guest rooms. The hotel features a Complimentary Express Start Breakfast along with the most up to date amenities and facilities including an Indoor Pool, Whirlpool, On-site Laundry Facility, Fitness Center, Business Center and Free High Speed Internet Access. Ideal for business or leisure, the Holiday Inn Express Branford-New Haven, CT hotel is only minutes from local businesses and attractions. Free WiFi & Ethernet High Speed Internet throughout the hotel!Visiting on Business:The Holiday Inn Express makes doing business easy, located just minutes from: Harley Davidson, Wal-Mart, Home Depot, Lowe's, HondaVisiting Area Attractions:Be close to all that this area has to offer, including the Branford Festival, Branford Town Center, Thimble Islands, Yale University, Lighthouse Point, Ocean Beach State Park, Trolley/Peabody Museums.'STAY SMART' at the Holiday Inn Express Branford-New Haven, CT and Experience this new hotel with outstanding services and amenities. ... more   less 
Number of rooms
86

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