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Holiday Inn Express Branford/New Haven

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309 East Main Street, Branford, CT 06405
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Holiday Inn Express Branford/New Haven
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Holiday Inn Express Branford/New Haven
Holiday Inn Express Branford/New Haven
Holiday Inn Express Branford/New Haven
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148 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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Dalton, Massachusetts
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My family and the wedding party for my son's wedding stayed at the Holiday Inn Express from Friday to Sunday in July. Everyone I talked to from our group was quite pleased with the accommodations. The staff was very friendly, the rooms were spacious and clean, the continental breakfast was delicious, and Madeline, who attended to the breakfast area, was... More 

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Dubai, United Arab Emirates
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stay very regularly during my visit to my family in Connecticut and have already stayed three times within a year. The staff is extremely supportive and friendly .It has an amazing breakfast spread, free parking. Rooms are extremely comfortable. Always look forward to my stay:))

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Cape Cod
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Checked in late night with my kids returning home from our road trip. Hotel staff was friendly and got us checked in fast. He even offered a room that he knew was noise free. The room was nice and big...also very clean and comfy! The ac didn't keep it super cool so I just cracked open the window. TV reception... More 

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Dover, Ohio
1 review
1 of 5 stars Reviewed June 24, 2015

First night and next morning - no air conditioning. It was obvious before we arrived the air conditioner did not work, so this was not a surprise for staff. Courteous service manager fixed while we were out the next afternoon and we returned to a cool room. My daughter literally discovered RODENT FECES and URINE in her bed when she... More 

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear R R, A wrong assumption was made regarding what was found in your daughter's bed. After having the sheets and the material that was found in the bed analyzed, it was determined that the urine was human and no feces were present, instead it was balled up toilet paper with dried up blood.I assure you that we do not... More 

1 review
1 of 5 stars Reviewed June 22, 2015

We stayed here for a wedding weekend originally reserving 1 room for 1 night. At the last minute, we decided to stay an extra night before so we called a few days ahead to change our reservation. After speaking with the customer representative for 20 minutes we finally got an extra night added to our reservation and asked her to... More 

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

Hello Clarisa Y I am embarrassed and very sorry to hear about all of the miscommunication that occurred during your stay with us. I want to thank you for letting us know. I assure you that I have addressed all of your concerns. Sincerely, Tom Falco, CHA General Manager Holiday Inn Express-Branford-New Haven More 

Level Contributor
6 reviews
5 of 5 stars Reviewed June 5, 2015

We stayed here one night after a wedding. The hotel is very clean and presentable. Comfy bed, and decent amenities. While I ended up being sick all weekend, my boyfriend took advantage of the gym and pool, as well as the continental breakfast. He had no complaints. Our only complaint was that there were three other wedding groups staying there... More 

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HIEXBranford, General Manager at Holiday Inn Express Branford/New Haven, responded to this review

Hello Jaclyn L, Sorry to hear that you were under the weather when you stayed with us. Glad to see your boyfriend enjoyed our amenities. We hope to see you again the next time you are in town. Thank you, Tom Falco, CHA General Manager Holiday Inn Express - Branford-New Haven More 

Proctorsville, Vermont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 2, 2015

The one place where you cannot save money when building a hotel is the insulation and sound proofing in the walls between rooms. They must have saved a fortune because there is none! Not only could we hear the conversation of the couple in the next room speaking at a normal level, but when the party started at midnight in... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Branford/New Haven, responded to this review

Dear VTtraveler865, Thank you for taking the time to write your review. I am sincerely sorry for the inconvenience you had with noise from other guests. Rest assured that this will be looked into and actions will be taken accordingly. I have sent you a private message to obtain additional details of your experience. We would hope that you would... More 

Haworth, NJ
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 30, 2015

Our son goes to school in nearby Madison. When we visit the school, we need a place to stay, but Madison has only a fancy beach hotel and bed-and breakfast. However, there are several hotel in Branford which is between New Haven and Madison on I-95. Our choice is this Holiday Inn Express. We have had pretty good luck with... More 

Was this review helpful? Yes 1
Hebron, Connecticut
2 reviews
5 of 5 stars Reviewed May 28, 2015

Very happy with our recent stay. The air conditioning was not working and we were credited without even asking. It was clean, quiet and sooo comfortable. We will absolutely stay here again. My husband enjoyed the pool while I read my complimentary USA today and continental breakfast. (which happened to be very yummy and fulfilling) We used to stay in... More 

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Northford
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

I had such a great time here. Rooms are some of the cleanest I have ever been in. I also stayed here for my wedding night, and they had gone above and beyond to make my wife and I very HAPPY. I would highly recommend to anyone

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