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BEST WESTERN Danbury/Bethel

Certificate of Excellence
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11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
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1 room 1 guest
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BEST WESTERN Danbury\/Bethel
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168 Reviews from our TripAdvisor Community

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Traveler rating
    63
    58
    32
    11
    4
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61
45
15
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (168)
  • Mar-May only
    (39)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (24)
All months
Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

The Hotel is clean and neat, and it offers a breakfast bar in the morning. Families and business people stay here. The hotel offers cable TV and Wi-Fi. It's convenient to the highway and has ample parking. They provide passes to a work-out club next store. I would return to the hotel on future business trips.

Was this review helpful? Yes
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Positives: - clean (and I check) - nice tv with good channels - two sinks (one inside bathroom and one out) - updated - nice enough staff Negatives: - arrived (purchased king on tripadvisor), and was given two queen room. No big deal...but...still

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your positive review about our hotel. We appreciate your business. Please visit us again when in the area. Thank you Rosaria Sproviero Regional GM More 

Alameda
Level Contributor
90 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed here several times over the years when visiting family and friends in the area. We are drawn by the easy access to I-84, reasonable price and the excellent sports club next door at which hotel guests have free use. We were a bit surprised that the maids servicing the room twice forgot to give us towels, although... More 

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you for being a loyal customer of ours. We truly appreciate your business. Thank you for your kind words about our hotel. I addressed the situation with the housekeeper about the towels and the amenities about replacing them. Hope to see you soon! Thank you Rosaria Sproviero Regional GM More 

pennsylvania, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located off I-84 in Bethel It is clean, the rooms are very nice and presentable and the staff helpful The exercise facility is off premises - next door Breakfast is available during reasonable hours and has hot choices along with the usual continental items

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I truly appreciate your five star rating. We are so happy you enjoyed your stay. Please visit us again when in the area! Thank you Rosaria Sproviero Regional GM More 

Houston, Texas
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great great Hotel in CN I highly recommended this place. The people staff very professional, friendly and always gave a smile. The room very clean, fresh, bright and very quiet. The food to good and fresh.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

We appreciate your wonderful review. The staff and I are so happy you enjoyed your stay and our breakfast. Have a wonderful week Thank you Rosaria Sproviero Regional GM More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

Great place for the weary traveler. The lobby was clean and quiet. The desk clerk was polite, helpful and professional. The room was clean, smelled fresh, and was properly sanitized. The bed was comfortable, the sheets were freshly laundered. What more could one ask for? Thank you, Best Western Plus.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you for such a wonderful great review. We appreciate your kind words about the staff and the hotel. We appreciate your business. Please visit us again when in the area. Thank you and have a wonderful week Rosaria Sproviero Regional GM More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel was in a convenient location from I-95. Rooms were clean and comfortable. Front desk clerk not too friendly or welcoming. Hotel was very busy with lots of groups with kids. Breakfast was completely wiped out by 8:30am and the breakfast area was very dirty. Breakfast attendant helped my husband get a piece of toast so he could have some... More 

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for taking the time to write a review. The staff and I truly appreciate it. Thank you for your kind words about our rooms. We are sorry you didn't enjoy our full hot breakfast. Please come and visit us again when in the area and give us another try! Have a wonderful week Rosaria Sproviero Regional... More 

West Bloomfield, Michigan
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The rooms are OK. The chairs in the dining area for breakfast are beyond dirty. There is no excuse for having to sit on chairs that are disgusting and the tables sticky. The airconditioning is cold and can't be regulated. I would find a nicer hotel in that area, that is clean.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you for writing a review. The staff and I take feedback very seriously. We are so sorry you did not enjoy the breakfast area. We apologize for any inconvenience that occurred during your stay. Hopefully you will try us again. Thank you Rosaria Sproviero Regional GM More 

Pinellas Park, Florida
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very helpful. Especilly the head housekeeper who helped get ice and again helped with my handicapped wife at checkout. THE DESK HELP WAS GREAT BOTH CK-IN AND CK-OUT. The lady in the breakfast room was very friendly and helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I truly appreciate your wonderful review that you gave us. We are so happy that you enjoyed your stay. Please come and visit us again when in the area! Have a great week Rosaria Sproviero Regional GM More 

uniontown, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was in a very nice area. staff was friendly and helpful in recommending a very good place to eat, and a general overview of the area. Easy check in and check out. The bed was very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for the wonderful review you gave us. We truly appreciate it. Please join us again when in the area! Thank you and have a wonderful weekend, Rosaria Sproviero Regional GM More 

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