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BEST WESTERN Danbury/Bethel

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11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
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BEST WESTERN Danbury/Bethel
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BEST WESTERN Danbury/Bethel
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158 Reviews from our TripAdvisor Community

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Traveler rating
    60
    55
    28
    11
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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  • Any
English first
  • All months
    (158)
  • Mar-May only
    (39)
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    (64)
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    (31)
  • Dec-Feb only
    (24)
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Franconia, New Hampshire, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Clerk was rude when we checked in. The breakfast area is tiny, not enough seats, poor layout. The breakfast has no choices. I don't eat meat. The two selections were eggs with ham or pork sausage. The ham was in the eggs. Nothing else but pastries, The pancake machine out of order for all three days we were here. We... More 

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you for your feedback. The staff and I apologize for any inconvenience that occurred during your stay. The pancake machine has been fixed and I am sorry you didn't enjoy the muffins, cereal, toast, sweet breads and much more. We do again apologize. I hope you will give us another chance when in the area. Thank you Rosaria Sproviero... More 

Frisco, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

This hotel has recently been updated. You can see a few minor flaws in the edges, but otherwise OK. It was warm when we arrived in the room (to save energy?) and quickly cooled. They have a pancake making machine that the kids loved.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your kind words about our hotel. The staff and I truly appreciate your feedback. Please visit us again when in the area. Thank you Rosaria Sproviero Regional GM More 

Leesburg, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last year and again this year while traveling to our summer home in Connecticut. Right off the Highway and very quiet. The staff is great and the room was clean. We went to a great restaurant right across the street. The restaurant is Rizzuto,s. Breakfast at hotel was very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your great review about our hotel. The staff and I truly appreciate it. Please join us again when in the area! We would love to see you again. Thank you Rosaria Sproviero Regional GM More 

Lynden, Washington
Level Contributor
136 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We checked in a 5:45, but they didn't have any clean towels for our room until about 6:30 P.M. so things were not off to a great start (it seems that they send their laundry out). Our ground floor room was large, very clean and bright with good lighting throughout with a Queen bed and a large bathroom. The thermostat... More 

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I thank you for your positive feedback. We are happy that you enjoyed your stay. Hopefully when in the area again you will stay with us! Thank you Rosaria Sproviero Regional GM More 

Pittsburgh, Pennsylvania
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As budget hotels go, this place has the three "C"s: clean, comfortable, and convenient. You get a nicely-sized room for the money, the mattresses are firm, and it's less than a mile from I-84. The breakfast is okay. Most people should find something to get them started for the day, but I have seen better spreads at similar hotels in... More 

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you for your positive feedback about our hotel. The staff and I truly appreciate you taking the time. Feedback is very important to us. We appreciate also your kind words and especially for wanting to come back! Looking forward in seeing you again. Thank you Rosaria Sproviero Regional GM More 

Two-Mountains, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. We had made a reservation online in the morning while we were still in Virginia Beach (another Best Western), when we arrived (late check-in), everything was ready and super nice room, very nice employee that was polite and friendly. Excellent breakfast: delicious muffins, eggs burrito and donuts! Only con: is that the distributing machine on floor 3... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you for your kind words about our hotel. We truly appreciate it. I hope when in the area again you will come and see us! Have a wonderful week Rosaria Sproviero Regional GM More 

Chincoteague Island, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

We had a wonderful stay as we plan our daughter's wedding not far from this hotel in Newtown Ct. Centrally located to all the place we needed to be. Would recommend this to all of my friends and family in the future. We will be staying this upcoming holiday weekend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your wonderful feedback. How exciting on your daughters wedding!! The staff and I truly appreciate your kind words about our hotel. We are looking forward to seeing you again at the holidays! Have a wonderful week Rosaria Sproviero Regional GM More 

Hasbrouck Heights, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Don't go to this hotel. The staff was very unfriendly. They didn't listen to my issues. Didn't have the complimentary newspapers. I was told to go to 7-11 and buy one. No OJ for breakfast the one day. Don't waste your time.The bathroom smelled like sewer gases. My room wasn't vacuum. I stayed on this hotel before and I don't... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your feedback. We take our reviews very seriously. We apologize for any inconvenience during your stay. I hope you will try us again when in the area. Thank you Rosaria Sproviero Regional GM More 

Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 24, 2015

The hotel has been recently updated. Very nice rooms and clean. Breakfast was the usual continental breakfast. The hotel is a little challenging to find due to the configuration of the highway. The staff very very helpful. Plenty of parking.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your kind words about our hotel. We hope that when in the area again you will visit us! Have a great weekend, Rosaria Sproviero Regional GM More 

Langhorne, United States
1 review
4 of 5 stars Reviewed June 22, 2015

We have stayed here a number of times on our trips to NY & CT for flea markets, and the room on this visit was less than expected. The AC unit made horrific noise and dripped water onto the carpet, the toilet seat was not attached correctly, and the shower head made it almost impossible to enjoy a shower. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate that you are a loyal customer. We do apologize for the maintenance issues. We reported it to the maintenance engineer and he took care of the issues immediately. Thank you Rosaria Sproviero Regional GM More 

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