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BEST WESTERN Danbury/Bethel

Certificate of Excellence
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11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
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BEST WESTERN Danbury/Bethel
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154 Reviews from our TripAdvisor Community

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Traveler rating
    58
    54
    28
    10
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (154)
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    (39)
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    (31)
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    (24)
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Lynden, Washington
Top Contributor
130 reviews 130 reviews
70 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We checked in a 5:45, but they didn't have any clean towels for our room until about 6:30 P.M. so things were not off to a great start (it seems that they send their laundry out). Our ground floor room was large, very clean and bright with good lighting throughout with a Queen bed and a large bathroom. The thermostat... More 

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Pittsburgh, Pennsylvania
Senior Contributor
38 reviews 38 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

As budget hotels go, this place has the three "C"s: clean, comfortable, and convenient. You get a nicely-sized room for the money, the mattresses are firm, and it's less than a mile from I-84. The breakfast is okay. Most people should find something to get them started for the day, but I have seen better spreads at similar hotels in... More 

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Two-Mountains, Canada
1 review
5 of 5 stars Reviewed 5 days ago NEW

Very nice hotel. We had made a reservation online in the morning while we were still in Virginia Beach (another Best Western), when we arrived (late check-in), everything was ready and super nice room, very nice employee that was polite and friendly. Excellent breakfast: delicious muffins, eggs burrito and donuts! Only con: is that the distributing machine on floor 3... More 

Review collected in partnership with Best Western

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Chincoteague Island, Virginia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We had a wonderful stay as we plan our daughter's wedding not far from this hotel in Newtown Ct. Centrally located to all the place we needed to be. Would recommend this to all of my friends and family in the future. We will be staying this upcoming holiday weekend.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your wonderful feedback. How exciting on your daughters wedding!! The staff and I truly appreciate your kind words about our hotel. We are looking forward to seeing you again at the holidays! Have a wonderful week Rosaria Sproviero Regional GM More 

Hasbrouck Heights, United States
1 review
1 of 5 stars Reviewed 1 week ago

Don't go to this hotel. The staff was very unfriendly. They didn't listen to my issues. Didn't have the complimentary newspapers. I was told to go to 7-11 and buy one. No OJ for breakfast the one day. Don't waste your time.The bathroom smelled like sewer gases. My room wasn't vacuum. I stayed on this hotel before and I don't... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your feedback. We take our reviews very seriously. We apologize for any inconvenience during your stay. I hope you will try us again when in the area. Thank you Rosaria Sproviero Regional GM More 

Senior Contributor
38 reviews 38 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel has been recently updated. Very nice rooms and clean. Breakfast was the usual continental breakfast. The hotel is a little challenging to find due to the configuration of the highway. The staff very very helpful. Plenty of parking.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate your kind words about our hotel. We hope that when in the area again you will visit us! Have a great weekend, Rosaria Sproviero Regional GM More 

Langhorne, United States
1 review
4 of 5 stars Reviewed 1 week ago

We have stayed here a number of times on our trips to NY & CT for flea markets, and the room on this visit was less than expected. The AC unit made horrific noise and dripped water onto the carpet, the toilet seat was not attached correctly, and the shower head made it almost impossible to enjoy a shower. I... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I appreciate that you are a loyal customer. We do apologize for the maintenance issues. We reported it to the maintenance engineer and he took care of the issues immediately. Thank you Rosaria Sproviero Regional GM More 

Magnolia, Delaware
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very easy off and on to route 84; very comfortable and spacious room; only stayed one night enroute, but had a very good night's sleep; helpful and friendly staff; lots of good restaurants nearby; just on the outskirts of Danbury, so not much city congestion on the road; located back from the road, so no noise at night.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you for your kind words about our hotel. We truly appreciate it. I hope when in the area again you will stay with us! Thank you Rosaria Sproviero Regional GM More 

Ft. Edward, NY, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Reserved over a month before checkin..No waste baskets, no phone books, all lights did not work, no microwave, no hair dryer, heatlamp in bath did not work, second day room was not made up very good..second reserved room had no microwave, no phone bok, no cover on the remote, no buttons on the ac unit, no extra toilet tissue, no... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to apologize for any inconvenience that happened during your stay. I hope that when in the area again you will give us another try. Thank you Rosaria Sproviero Regional GM More 

Virginia Beach, VA
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

All employees that we had contact with were very courteous and helpful, even going out of their way to assist. The hotel is within walking distance of a fine Italian restaurant and sandwich shops. Breakfast has a very good selection and all was very good and filling.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you so much for your wonderful words about our staff and our hotel. We truly appreciate it. We are so happy you enjoyed our hot breakfast. Hopefully we will see you again soon! Rosaria Sproviero Regional GM More 

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