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BEST WESTERN Danbury/Bethel

Certificate of Excellence
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11 Stony Hill Rd, US Route 6, Bethel, CT 6801 (Formerly BEST WESTERN PLUS Danbury/Bethel)
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BEST WESTERN Danbury/Bethel
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BEST WESTERN Danbury/Bethel
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141 reviews from our community

Traveler rating
    54
    49
    27
    8
    3
See reviews for
48
37
14
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • German first
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  • Any
English first
  • All months
    (141)
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    (39)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (24)
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Wenonah, New Jersey
Contributor
17 reviews 17 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Another great stay in Bethel, Ct, Thanks to the staff At the Best Western. Staff was excellent, very professional and friendly. Rooms were well maintained. Our group was on a fishing tournament at Candlewood Lake. This Hotel is very close to many eateries and has plenty of parking for our Boats. They always can be relied on to have a... More 

Was this review helpful? Yes
Tucson, Arizona
2 reviews
2 of 5 stars Reviewed 3 days ago NEW

Have stayed twice before & been satisfied; not so this time. Check in clerk was not friendly or welcoming; keys didn't work - had to get new ones. There was no info in the room about local places to eat & housekeeping never came, altho the room was available from 10 a.m.-8 p.m.

Was this review helpful? Yes
Fairfax Station, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Excellent hotel amenities and value!! This hotel was gathering site for a family memorial service in the Newtown, CT area. All in our family had excellent service at the hotel. Keep up the good work!!

Review collected in partnership with Best Western

Was this review helpful? Yes
Fairfield, Maine
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in about midnight. Rooms were available and were very nice. Staff was very friendly and helpful. Breakfast was very nice. Eggs and sausage were highlights as well as excellent coffee. Room was very spacious and clean. Had a great night's sleep.

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your wonderful review. The staff and I appreciate your kind words. We are so happy you enjoyed our hot breakfast and your stay. Please join us again when in the area! Thank you Rosaria Sproviero Regional GM More 

New York City, New York
2 reviews
4 of 5 stars Reviewed 1 week ago

Extremely helpful front desk and clean facility. Breakfast was included and sufficient. Room was clean. Front desk called my room within fifteen minutes to see if i was satisfied with my accommodations.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I are so happy you enjoyed your stay. We truly appreciate it! Hopefully we will see you soon! Thank you Rosaria Sproviero Regional GM More 

Ravenna, Ohio
Contributor
12 reviews 12 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is very close to many great areas. Comfy stay Great staff. Close to many restaurants and shopping. EXCELLENT value Hotel in close vicinity to NYC. Easy access to Highway. Staff is very nice and very helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

The staff and I would like to thank you so much for your wonderful feedback. We truly appreciate it. We are so happy you enjoyed your stay with us. I hope when in the area again please come and see us! Thank you Rosaria Sproviero Regional GM More 

Chebeague Island, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

the internet interface did not work at all with our email clients and the service provider's support people failed miserably trying to resolve the problem. Also, the flat screen TVs present analog signals which are s t r e t c h e d to fit the screen.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for taking the time to write a review. The staff and I appreciate your feedback. We are pleased that you enjoyed your stay except for the technology. We did call our internet provide to take care of the matter. We apologize for any inconvenience that occurred. Thank you Rosaria Sproviero Regional GM More 

Lafayette, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

The shower knob broke, the toilet wouldn't flush and the room key did not work half the time. They do not have a regular maintenance person on staff and I had to fix the toilet myself to avoid moving to a different room which would have been a huge inconvenience.

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your feedback. The staff and I appreciate it. We do apologize for any inconvenience that occurred during your stay. We did speak to our on sight maintenance person and he took care of everything. Again we do apologize and I hope you will stay with us again. Thank you Rosaria Sproviero Regional GM More 

Sussex
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel while travelling home from the south. it is in a good location just off the highway, comfortable beds, good breakfast. nice decor. Best Western does work hard at customer service

Review collected in partnership with Best Western

Was this review helpful? Yes
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your wonderful review. The staff and I truly appreciate it. Please join us again when in the area! Thank you Rosaria Sproviero Regional GM More 

Connecticut
Senior Contributor
45 reviews 45 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

For the price we paid, I was overall happy with this hotel. However, I would gladly bump up my rating if the management took care of a few things. One, when we had to enter the hotel from the back parking lot at night, we found the back door to be "out of order". That caused us to have to... More 

Was this review helpful? Yes 1
Bennardo, Manager at BEST WESTERN Danbury/Bethel, responded to this review

Thank you so much for your feedback. I apologize for the back door not opening. We ordered a part for the back door and is being fixed. We just remodeled the bathrooms with granite and are painting each of the bathrooms. Thank you so much for staying with us and looking forward for you coming back! Rosaria Sproviero Regional GM More 

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