We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS New England Inn & Suites

2.5 of 5 2253 Berlin Turnpike, Berlin, CT 06037
Hotel website
Hotel deals
Offers & Announcements
Save up to 20%
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS New England Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS New England Inn & Suites
Write a Review

125 reviews from our community

Traveler rating
    60
    30
    14
    11
    10
See reviews for
53
26
5
24
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (125)
  • Mar-May only
    (25)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (14)
All months
Evanston, Illinois
1 review
4 of 5 stars Reviewed 2 weeks ago

The bathroom size is smaller than average, however the room size is large. The microwave rotating plate wasn't turning, but that was quickly fixed. The swimming pool was cold, and no notifications posted, so I had to check the water twice before being told that the heater is broke. This was nowhere near at the website or the site.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sacramento, California
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

I had to come to Ct for business and stayed at the best western. Berlin is located directly in the middle of the state so it is very close to all of the interstates. The rooms were clean and the prices were very reasonable. The staff was friendly and I look forward to staying here again.

Was this review helpful? Yes
Virginia Beach, VA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

A great place to stay. Staff was very friendly and helpful with directions to eateries and sights. Breakfast was very good and I enjoy coffee at all times of the day and night and they do accommodate.

Review collected in partnership with Best Western

Was this review helpful? Yes
Seattle, Washington
Top Contributor
52 reviews 52 reviews
22 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I liked this place. It was clean and the staff was great. Very good breakfast and Annie was so nice. I would have given four stars for the good value but deducted one star for tepid hot water for my morning shower and the pet charge that was never mentioned on checking in. This building has thin floors and walls... More

Was this review helpful? Yes
Winnemucca, Nevada, Usa
Top Contributor
101 reviews 101 reviews
50 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One reason we stayed here was the web listed a restaurant next door. NOPE. The restaurant named was down the street and was for sale (as many other things in the area). The hotel itself was very good. It was clean and the rooms comfortable. The only problem we had was we were next to the back stairs and you... More

Was this review helpful? Yes
Top Contributor
167 reviews 167 reviews
18 hotel reviews
117 helpful votes 117 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Berlin Best Western Hotel is centrally located and provides excellent service. They provide a great breakfast and I got a workout room plus an large swimming pool. Close to all the activities if you need a hotel in this area try this one. Enjoy!

Was this review helpful? Yes
Grand Rapids, Michigan, USA
Top Contributor
198 reviews 198 reviews
54 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here as I had local meetings in area and wanted to stay on a budget for a single night. Very clean and well run for a Best Western. Price is reflective and you get exactly what you expect. If you are on a budget and want nice and clean, would highly recommend.

Was this review helpful? Yes
Stonington, Maine
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I are frequent business travelers. When we are in the area we always stay at this Best Western. Here's why: The staff, especially Sara and Anne are friendly, experienced, and helpful. They express a sincere interest in creating a comfortable and satisfying travel experience. The hotel is clean, well maintained, and conveniently located. A caveat: a construction... More

Was this review helpful? Yes 1
NJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I always enjoy staying at Best Western hotels. Whenever I'm in the area to visit Wesleyan University we prefer to stay here. The hotel is a good value, is close to Middletown, has an indoor pool and a great breakfast bar.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us again and for your review. We are gald you find our hotel to meet your needs when visiting Wesleyan and enjoy our service and ammenities. Thank you for choosing Best Western PLUS and we hope to see you again in the future. More

Rio de Janeiro, RJ
Top Contributor
57 reviews 57 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 17, 2014

My stay at the Berlin, CT Best Western Plus was my first experience with the middle of Best Western's three brands and I was generally pleased. (I then stayed the next night at another Best Western Plus in nearby Danbury/Bethel. One would think that sister units of an international brand less than 50 miles apart would be the same. One... More

Was this review helpful? Yes
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your review of our Best Western PLUS in Berlin. We are happy to hear you found our facilites in good condition and enjoyed your stay overall, but certainly will investigate your concerns to address those areas. Thank you for staying with us and we hope to see you again when in Connecitcut. More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS New England Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Turnpike, Berlin, CT 06037
Phone Number:
Location: United States > Connecticut > Berlin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Expedia, Priceline, Cheap Tickets, getaroom.com, TripOnline SA, Despegar.com, Best Western and Tingo so you can book your BEST WESTERN PLUS New England Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Room/suite (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay