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BEST WESTERN PLUS New England Inn & Suites

#1 of 10 Hotels in Berlin
Certificate of Excellence
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2253 Berlin Turnpike, Berlin, CT 06037
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BEST WESTERN PLUS New England Inn & Suites
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163 Reviews from our TripAdvisor Community

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Traveler rating
    81
    42
    18
    11
    11
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69
34
10
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
  • All months
    (163)
  • Mar-May only
    (40)
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    (48)
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    (54)
  • Dec-Feb only
    (21)
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Honey Brook
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this BW on July 23, 2015. I have recently become a fan of Best Westerns after staying 2 weeks at one in California. This one in Berlin CT was also really nice. The size of the room was not huge, but certainly adequate. The bathroom was clean, as well as the rest of the room. The furnishings are... More 

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Kingwood, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a very nice place to stay. Clean, comfortable and nicely decorated. The breakfast was very nice and fresh fruit was available. The staff was also very helpful with special diet needs of the other guests that came down for breakfast.

Review collected in partnership with Best Western

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boston
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we stayed for a wedding and were not disappointed. The room was a king and had more space than most kings I have stayed in. The front desk was very friendly and the breakfast was terrific, offering mini omelets and potatoes as well as the normal hotel breakfast. An enjoyable stay.

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Fish Creek, Wisconsin
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

sometimes traveling is not always for business or leisure...sometimes you need to be somewhere for a somber occasion...sometimes all you need are friendly faces and caring staff to make such traveling a little less hard to deal with...this is such an establishment!!! with its level of hospitality and proficiency presented by the well informed front desk staff, efficient cleaning crew... More 

Review collected in partnership with Best Western

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Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

Even though we never had the opportunity to meet management, the immediate staff was an awesome reflection of their leadership. The facilities were clean, the staff was both kind and accomdating. I would certainly visit again. Many thanks

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Rockland, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Located not too far from Rte 9 in central CT on the Berlin Tnpke, I was surprised at the size of the room and the overall nice appearance of this property. Not a lot of anything next to hotel but only minutes away from what you would need. Clean room and plenty big.Great value, friendly staff and nice breakfast area.... More 

Review collected in partnership with Best Western

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Raleigh, North Carolina
2 reviews
3 of 5 stars Reviewed 4 weeks ago

After a five hour drive for a friend's wedding I was hoping to have a relaxing night to rest up before the ceremony. It turns out my room was located right across from the elevator door. I didn't mind it at first but the elevator door was constantly moving and dinging throughout the night. It's understandable that people use the... More 

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New York City, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 19, 2015

Convenient location on the Berlin Turnpike; room was average and comfortable; staff was welcoming. There is coffee and tea in the lobby at all times. Breakfast was okay - the bacon was very thin and not very good.

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Orrington, Maine
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 19, 2015

I have stayed at this hotel several times and have had a wonderful experience. Staff is friendly and helpful. The full breakfast is a great perk as I can start the day well fed.Rooms are nice, bed comfortable. The only negative i had this last time was there was no comfortable chair to sit and watch TV. There was a... More 

Review collected in partnership with Best Western

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Magnolia, Delaware
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 19, 2015

This Best Western is located right on Route 15, with easy connection to I - 84; the room was very spacious, as is the bath room; king bed was firm and provided an excellent night's sleep; tastefully decorated with convenient amentias ; Route 15 provides many restaurants. We never expected to find a Ruth's Chris Steak House in this suburb... More 

Review collected in partnership with Best Western

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