We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS New England Inn & Suites

#1 of 10 Hotels in Berlin
Certificate of Excellence
Hotel website
Hotel deals
2253 Berlin Turnpike, Berlin, CT 06037
Special Offer
1,000 bonus reward points
Book on
TripAdvisor
Trusted partner. We work directly with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
BEST WESTERN PLUS New England Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS New England Inn & Suites
Add Photo Write a Review

160 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    79
    41
    18
    11
    11
See reviews for
67
33
10
28
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (160)
  • Mar-May only
    (40)
  • Jun-Aug only
    (45)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (21)
All months
boston
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

we stayed for a wedding and were not disappointed. The room was a king and had more space than most kings I have stayed in. The front desk was very friendly and the breakfast was terrific, offering mini omelets and potatoes as well as the normal hotel breakfast. An enjoyable stay.

Was this review helpful? Yes
Fish Creek, Wisconsin
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

sometimes traveling is not always for business or leisure...sometimes you need to be somewhere for a somber occasion...sometimes all you need are friendly faces and caring staff to make such traveling a little less hard to deal with...this is such an establishment!!! with its level of hospitality and proficiency presented by the well informed front desk staff, efficient cleaning crew... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 6 days ago NEW

Even though we never had the opportunity to meet management, the immediate staff was an awesome reflection of their leadership. The facilities were clean, the staff was both kind and accomdating. I would certainly visit again. Many thanks

Was this review helpful? Yes
Rockland, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Located not too far from Rte 9 in central CT on the Berlin Tnpke, I was surprised at the size of the room and the overall nice appearance of this property. Not a lot of anything next to hotel but only minutes away from what you would need. Clean room and plenty big.Great value, friendly staff and nice breakfast area.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Raleigh, North Carolina
2 reviews
3 of 5 stars Reviewed 1 week ago

After a five hour drive for a friend's wedding I was hoping to have a relaxing night to rest up before the ceremony. It turns out my room was located right across from the elevator door. I didn't mind it at first but the elevator door was constantly moving and dinging throughout the night. It's understandable that people use the... More 

Was this review helpful? Yes
New York City, New York
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Convenient location on the Berlin Turnpike; room was average and comfortable; staff was welcoming. There is coffee and tea in the lobby at all times. Breakfast was okay - the bacon was very thin and not very good.

Was this review helpful? Yes
Orrington, Maine
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel several times and have had a wonderful experience. Staff is friendly and helpful. The full breakfast is a great perk as I can start the day well fed.Rooms are nice, bed comfortable. The only negative i had this last time was there was no comfortable chair to sit and watch TV. There was a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Magnolia, Delaware
Contributor
15 reviews 15 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This Best Western is located right on Route 15, with easy connection to I - 84; the room was very spacious, as is the bath room; king bed was firm and provided an excellent night's sleep; tastefully decorated with convenient amentias ; Route 15 provides many restaurants. We never expected to find a Ruth's Chris Steak House in this suburb... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
OLD SAYBROOK
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I stopped into this hotel to see about a future stay. Jason was working at the front desk and he could not have been more helpful. He showed me the room and gave me so much information and provided options that I did not find on line. He knew I was in a hurry, so he worked efficiently and followed... More 

Was this review helpful? Yes
Whittier, United States
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had a good experience. Good rest. Close to restaurants and local attractions. Nice breakfast to start the day. Staff was pleasant and helpful with information. Would visit again if ever in area. Check out process was easier than I had anticipated.

Review collected in partnership with Best Western

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

14 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (1)
Viewed
Hotel & grounds (1)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay