We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

BEST WESTERN PLUS New England Inn & Suites

2.5 of 5 2253 Berlin Turnpike, Berlin, CT 06037
Hotel website
Hotel deals
Special Offer
Stay 2 & Earn a Reward
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Certificate of Excellence 2014
BEST WESTERN PLUS New England Inn & Suites
Professional photos View all
Browse nearby
BEST WESTERN PLUS New England Inn & Suites
Write a Review

133 reviews from our community

Traveler rating
    63
    34
    15
    11
    10
See reviews for
55
29
7
24
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (133)
  • Mar-May only
    (26)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (54)
  • Dec-Feb only
    (21)
All months
Meriden
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars NEW

Overall experience was good for my first time stay at this establishment. The facility was clean and quiet but the only gripe I have is my room was a non-smoking room and clearly I could smell that the room had a smoker in it. Perhaps they should take extra steps (change out curtains, air filters, etc). For a non-smoker the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
berlin, United States
1 review
3 of 5 stars Reviewed 1 week ago

pool was horrible it had to much chlorine that bleached my clothes and burned my sisters arms because of it being to much. the pool was warm but very foggy due to chlorine i may say and it burned my eyes and made them very red.

Review collected in partnership with Best Western

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 3 weeks ago

Nothing super special, but comfy huge rooms, ample hot water, and kind staff. Continental breakfast was pretty substantial. For the price this was a great deal. Be careful if you're taking the train up to Berlin though, as it's not within walking distance and cabs are scarce.

Was this review helpful? Yes
Manchester, Connecticut
1 review
5 of 5 stars Reviewed 3 weeks ago

Hot tub and fireplace. Good cheap romantic place to stay the night. Great service. The water was loud when you turn it on the hot tub but the jets are quiet and theres 2 tvs and a king bed which is nice. Room has thermostat control. Really nice and really clean.

Was this review helpful? Yes
Halifax, Canada
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were heading back home and needed to book a room in the Hartford Area. Hotels closer to the city seemed to be overpriced so we looked at nearby areas and this one stood out. The Hotel is easy to get to, and back out to the highways with eatery's not far away. The room was large, clean and well... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Albany, NY, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

I needed a place to stay near Bloomfield CT for a conference. I booked this hotel through Orbitz. It was about 30 minute drive from my conference, but a balance of price and location is why I chose it. Cheapest room for my stay was a "King Suite." This is a nice BIG room with a king bed and a... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Doetinchem, The Netherlands
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 11, 2015

This hotel is looking very good. The rooms are spacious with a fantastic bedding. The reception is dependable on the front office manager and varies from passive till active. Disadvantage is the lack of restaurants nearby. You have to drive at least 5 miles to find the Outback Steakhouse, which is good. The hotel should put more effort in advising... More 

Was this review helpful? Yes
virginia, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 4, 2015

This hotel was extremely clean and comfortable. The hot breakfast was "HOT", that's a good thing. Stayed for two nights, first night we paid for and the second night was free using our Rewards Points. We booked in advance and upon arrival the cost was down $10. from when we booked and was given the going rate. $10 bucks is... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your review. We are glad you enjoyed the HOT breakfast we offer and found our hotel clean and comfortable. We look forward to having you stay with us again! More 

Evanston, Illinois
1 review
4 of 5 stars Reviewed November 6, 2014

The bathroom size is smaller than average, however the room size is large. The microwave rotating plate wasn't turning, but that was quickly fixed. The swimming pool was cold, and no notifications posted, so I had to check the water twice before being told that the heater is broke. This was nowhere near at the website or the site.

Review collected in partnership with Best Western

Was this review helpful? Yes
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for staying with us and your review. We apologize that your stay was not perfect, but appreciate that you still found our hotel to be worthy of 4 stars! We hope that you consider staying with our hotel again in the future. More 

Sacramento, California
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed November 5, 2014

I had to come to Ct for business and stayed at the best western. Berlin is located directly in the middle of the state so it is very close to all of the interstates. The rooms were clean and the prices were very reasonable. The staff was friendly and I look forward to staying here again.

Was this review helpful? Yes
Gary D, General Manager at BEST WESTERN PLUS New England Inn & Suites, responded to this review

Thank you for your review. We are glad you benefitted from our central and convenient location. We certainly hope to see you again when you return to Connecticut! More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to BEST WESTERN PLUS New England Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS New England Inn & Suites

Address: 2253 Berlin Turnpike, Berlin, CT 06037
Phone Number:
Location: United States > Connecticut > Berlin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS New England Inn & Suites 2.5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Priceline, Hotels.com, Cheap Tickets, Travelocity, Orbitz, getaroom.com, Despegar.com, TripOnline SA and Tingo so you can book your BEST WESTERN PLUS New England Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Best Western Berlin
Berlin Best Western

34 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (13)
Viewed
Room/suite (8)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (13)
Viewed
Business center/function rooms (1)
Viewed
Dining (2)
Viewed
Pool/beach area (1)
Viewed
Other (1)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay