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BEST WESTERN Alpenglo Lodge

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78665 US Hwy 40, Winter Park, CO 80482
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BEST WESTERN Alpenglo Lodge
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396 Reviews from our TripAdvisor Community

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Denver
Level Contributor
58 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

TA has never steered me wrong but this one is a total miss. Everything about this motel is outdated and marginally average. The bed and linens were adequate and the room was clean. they offered me express check out when I arrived, but it was not available at check out! After a full day of skiing, all I wanted was... More 

Helpful?
Thank GoldenJudy
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

We are collectively sorry you did not enjoy your stay. I find this review troubling for two reasons - - - 1) We are never satisfied when a guest has a poor stay such as you expressed here. A member of my staff has already contacted you directly in our attempt to "make it right". 2) You identified the issue... More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We really enjoyed our two night stay at the Best Western. The rooms were very nice. The beds were comfortable. The bed linens were cozy. We were on the second floor so there was some noise from the people above us. There is a nice breakfast served in the lobby each morning. The only small disappointment was that the hot... More 

Review collected in partnership with Best Western

Helpful?
Thank Janie B
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Your kind words are very much appreciated! True, the hot tub is in its own building just steps outside the back door - - - due to a unique building code requirement - - - but many hot tubs in Colorado (especially in resort areas) are entirely outside. So, the trek from the tub to the building through the elements... More 

Colorado Springs, United States
1 review
3 of 5 stars Reviewed 1 week ago

There was nothing to complain about, but there was nothing that was outstanding either. For a ski town, the price per night was ok, but the property felt a bit dated and run down for the price. Overall, it was clean and the experience was not bad. It served its purpose.

Review collected in partnership with Best Western

Helpful?
Thank Christian D
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Thanks for your review, but being "good enough" is not "good enough" for us. I would absolutely challenge the "run down" comment, but consider the source. I would ask the reader to check out some other reviews for the accuracy of this statement. Glad we at least "served our purpose". More 

McFarland, Wisconsin
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We usually get a condo to ski at Winter Park, but decided to try the Best Western for value and to get points. The hotel is very well maintained hotel, if not understated. The staff was well informed, helpful, and VERY friendly. We originally booked a King Bed room, but upon arrival they suggested we move to a different floor... More 

Review collected in partnership with Best Western

Helpful?
Thank Michael K
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

We appreciate your comments and understanding during our recent renovations. Don't feel bad about putting your boots on the carpet - - - that's what it's for - - - but certainly am thankful for the sentiment. The coat rack you mention is actually a ski rack, so that's indeed the place to store the gear. So happy we could... More 

Colorado Springs, Colorado
2 reviews
2 of 5 stars Reviewed 1 week ago

The front desk does not go out of their way for friendliness or great service. We struggled to get the luggage cart in the main entrance only to see that had we used the doors on the other side, it would have been much easier. Was sent to wrong room (it happens, but lots of stuff like this happened to... More 

Review collected in partnership with Best Western

Helpful?
Thank ShakaZuluKaya
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Darn - - - looks like we missed the mark on your stay. For that, please accept my sincere apologies. The comment about trash blocking your access was addressed that very same day (unacceptable), but unfortunately not until you were inconvenienced by its occurrence. Knowing who was on staff that day, the housekeepers were international students from the Southern hemisphere... More 

CASTLE ROCK
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Bob at the front desk was a lifesaver.....overall it was a satisfactory stay, breakfast was fine, other guests smoking marijuana was horrid, but staff seemed to take care of it. Bed was comfy, room was clean, locationwas handy, obviously one of the nicer places to stay, besides the swanky resorts right on the slope.

Review collected in partnership with Best Western

Helpful?
Thank DAWNYA S
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Thanks for taking the time to write a review and sharing your insights. As hopefully all are aware, we are a 100% non-smoking property - - - not quite sure what the folks wanting to smoke marijuana don't understand about that - - - as if somehow that's in another category. We don't care if it's "tree bark", the rule... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Close to down town and shuttle to mountain located right across the street. Hot tub was cleaned twice during our 4 night stay. Front desk staff was pleasant and helpful with restraint recommendations. Allowed to check in early in the morning and given breakfast at no cost. Excellent hospitality.

Helpful?
Thank steven e
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Excellent hospitality! Love that comment, since really - - - that's what it's all about. Thanks! More 

Barcelona, Spain
Level Contributor
94 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The ski shuttle picks up on the :15 and :45 right across the street. It takes exactly 15 minutes to get to the Winter Park base. Couldn't drive there faster, even pay parking. The hotel has your standard generic breakfast of pastries, cereal, coffee, juice, pre-formed omelettes and sausage, waffles. You've definitely had this breakfast before. But it will get... More 

Helpful?
Thank Jeffrey S
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

Thanks for taking the time to provide your thoughts, although I must admit "average" is not a very glowing comment in our eyes. Our staff works tirelessly to provide more than an "average" experience to our guests. Come see us again and we'll see if we can move "average" to "exceptional". Also, our breakfast does include gluten free items and... More 

Centennial, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

During our repeated stays at this property, we have always encountered cordial staff that provide all guests with a great room value in a hospitable manner. The rooms are very clean and have a fresh decor. The location of the property is very convenient to nearby restaurants, a local bus route and assorted mountainous activities.

Review collected in partnership with Best Western

Helpful?
Thank Bob M
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

We so value our repeat guests - - - thank you so much! I trust you are a Best Western Rewards member so you can be working toward a future Free stay. The word "value" truly resonates with us, as that's what we truly attempt to provide. When is the next trip? More 

Douglasville, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This hotel works great for skiing! Staff is friendly and efficient. Room, check in and breakfast area were very clean. Beds were comfortable and warm. Staff was friendly. Hot tub was working and relaxing. Staff did a great job with continental breakfast. They kept fresh food out and drink machines filled.

Review collected in partnership with Best Western

Helpful?
Thank Kobe1111
BW-Alpenglo-Owner, Owner at BEST WESTERN Alpenglo Lodge, responded to this review

So glad you enjoyed your stay. Please come back to see us soon! More 

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