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Evergreen Lodge

3.0 of 5 250 South Frontage Road West, Vail, CO 81657
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175 reviews from our community

Traveler rating
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    73
    46
    13
    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Baton Rouge, Louisiana
Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

One hotel that we will probably never visit again. The rooms are very dated the equipment and the beds are very worn out. The staff is okay but the restaurant leave a lot to be desired. Again we visit on Christmas so everyone was really. So I will say that is the visit on Christmas so even the staff kind... More 

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Fort Collins, Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 6 days ago NEW

Ugh..don't do it. I give 2 stars only because the location is good. If it wasn't for that they would be out of business. Tired, marginally clean room. The sink was literally half ripped off the wall. Loud music until 2 am and then loud drunks beyond that. The front desk was oblivious to it. I stayed in a handicapped... More 

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Boulder, Colorado
1 review
1 of 5 stars Reviewed 1 week ago

I had a three day event to attend in Vail so booked here because they gave our group a reduced rate. My room was disgusting - gross stains on bed covers and smelled like Lysol. The sports bar was not a good option for food or to feel comfortable as a woman staying on my own. I left after my... More 

Was this review helpful? Yes 1
Pensacola, Florida
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I am stuck here due to the cancellation policy and its like being stuck on one of the levels of hell. I curse the coworker who recommended I come here. I have a 9 night reservation and it's almost unbearable to think I would have to forfit 2k to go someplace else. The only dining here is a sports bar... More 

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 17, 2014

Online it says pet friendly, so I booked a room and brought my dog, knowing I'd be paying a $25 pet fee. When I got there, they said only the 1st floor can have pets so they downgraded my room but made me pay the same rate as the upgraded room that I booked. Then the extra pet fee on... More 

Was this review helpful? Yes 1
EvergreenMangement, Manager at Evergreen Lodge, responded to this review

Dear Alice, Thank you for your recent stay will us. We appreciate you taking the time to write your comments about your recent stay at The Evergreen Lodge at Vail. Please accept our sincere apology for the negative experience you encountered due to the condition of the hotel and the misunderstanding about the hotel’s pet policies. We have tried to... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 15, 2014

The bar there is overserving locals and doing nothing about thier inappropriate and violent behavior. They only seem to care who is giving out dollars. I saw a local named Ben going around the bar an hour before close, clearly overserved, slurred speech, stumbling - kicking out people minding their own business & trying to relax. He was threatening to... More 

Was this review helpful? Yes 2
EvergreenMangement, Manager at Evergreen Lodge, responded to this review

Dear George, Thank you for your feedback. It is unfortunate that you did not have an ideal experience at Altitude Bar and Grill. We have reviewed our policies with our Bar Manager and have taken steps to ensure that further incidents are avoided. Additionally, our alcohol management plan will be discussed at all staff training. Best- The Evergreen Lodge at... More 

Ely, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
3 of 5 stars Reviewed November 3, 2014

The room was very nice and clean. Staff really friendly and very helpful on reception. The only thing which was slightly disappointing, was breakfast. It was explained that we would have Don't let this put you off as lovely places to eat.

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Steamboat Springs, Colorado
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 28, 2014

I was looking for a one night stay in Vail to visit a friend and was traveling with my dog. Checked out the on-line specials and decided to upgrade to a "King, Mountain View" and was willing to pay the additional charge. All the time I knew the property was pet friendly and sure assumed (my mistake) that I would... More 

Was this review helpful? Yes 1
Colorado Springs, Colorado
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2014

We went here because of the price but by the time we left we wished we would have gone somewhere else since the price ended up being the same. between the resort fee at the end of your stay and 25 dollars a night pet fee, it really is not worth it. The room was just ok. There was a... More 

Was this review helpful? Yes 1
EvergreenMangement, Manager at Evergreen Lodge, responded to this review

Dear paitynedwards, Thank you very much for your recent stay at the Evergreen Lodge during your trip to Vail, as well as for taking the time to provide this feedback. We are obviously disappointed that we were not successful in delivering the service that should have been delivered to you. Additionally, we will make sure that the $25 per night... More 

Pinedale, Wyoming
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 18, 2014

I travel frequently with my family (husband, 2 young children). I really liked this hotel- very clean and the room was spacious. I really liked the size of the room, that it had 2 sinks, 2 closets, - it didn't feel too crowded with the 4 of us. Also was happy with the location- very easy to get to Vail... More 

Was this review helpful? Yes
EvergreenMangement, Manager at Evergreen Lodge, responded to this review

Dear Wendy, Thank you for taking the time to post your experience about your recent stay on Trip Advisor. We truly appreciate it and have extended our fitness center hours to 6:00am-midnight, based on your feedback. We hope that your husband can take advantage of the expanded hours on your next trip to Vail. Best- The Evergreen Lodge at Vail... More 

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Additional Information about Evergreen Lodge

Address: 250 South Frontage Road West, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Evergreen Lodge 3*
Number of rooms: 130
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Also Known As:
Evergreen Hotel Vail
Evergreen Lodge Vail

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