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Sonnenalp

#3 of 34 Hotels in Vail
Certificate of Excellence
20 Vail Road, Vail, CO 81657
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559 Reviews from our TripAdvisor Community

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Traveler rating
    465
    63
    16
    9
    6
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120
258
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45
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (129)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (559)
  • Mar-May only
    (110)
  • Jun-Aug only
    (173)
  • Sep-Nov only
    (146)
  • Dec-Feb only
    (130)
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There are newer reviews for Sonnenalp
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TUS
Level Contributor
142 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
5 of 5 stars Reviewed December 18, 2011

Just spent several days at the Sonneralp Resort and enjoyed every minute. The rooms have fireplaces, the staff is warm and friendly, the beakfast buffet has everything, evening entertainment is excellent. Great experience.

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your stay during this very special pre-holiday time. We hope to see you come back very soon. More 

Fort Collins, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 25, 2011

Terrific hotel, great staff, beautiful rooms, delicious food and convenient to all attractions...walking, by bus, by auto or by bike.

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Fort Collins, Colorado
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 25, 2011

We've been coming to the Sonnenalp in Vail for 20 years. They are consistently excellent. The service is terrific, rooms are lovely, clean and comfortable. The rooms are designed in a lovely old world German theme, as is the hotel. The rooms are quite large and the bathrooms are beautiful with heated floors. The staff are wonderful at helping celebrate... More 

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your comments. We look forward to seeing you again soon. More 

St Maarten-St Martin
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 20, 2011

There are so many choices for hotels and lodging in Vail. The Sonnenalp Resort remains my personal favorite. From a sincere welcome from the valet, an efficient check in from the smiling reception desk, a courteous maintenance man who happened to be on the elevator, to a warm greeting from the owner while dining at the Bully Ranch- They really... More 

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Denver, Colorado
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 15, 2011

So impressed with the Sonnenalp Resort- kind and welcoming staff, perfect location, great rooms. I stayed at the Sonnenalp during the summer and it was such a blast. I can't wait to get back up this winter!

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your visit. I am delighted that you enjoyed your stay and look forward to welcoming you back soon. Happy Thanksgiving. More 

javaruke
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 12, 2011

Three girlfriends spent the weekend at the Sonnenalp to celebrate a milestone birthday. From the time I booked the reservation, to the time we left, the customer service was unparalleled. Prior to arrival, the concierge offered to have the pastry chef prepare a special cake. We had a delicious custom cake created which was delivered to our room after dinner,... More 

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

I delighted to hear that you took advantage of the special rates and packages we offer during non peak periods. The Sonnenalp never closes during shoulder season periods and we work hard to offer the Sonnenalp experience year around regardless of seasonal up and downs. Thank you for your visit. More 

Fayetteville, New York
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed November 11, 2011

I was so impressed with the exceptional staff training at this hotel. We received five star service from every staff member we encountered. All staff were friendly and accommodating and had the perfect touch for interacting with guests. Dinner at the Swiss Chalet, the fondue restaurant, was very enjoyable. The radiant heated floors in the bathrooms were a nice touch.

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

thank you. With all the things we try hard to do well at the Sonnenalp, our staff performance is the most important measure of our success to us. We are very proud of our team and I am grateful if I can pass on good feedback. More 

Seattle
Level Contributor
3 reviews
5 of 5 stars Reviewed November 2, 2011

I stayed at the Sonnenalp 10/17/11-10/23/11 and it exceeded my expectations in all ways. I had my arm in a sling and was a special needs customer (potentially grumpy customer). The staff at the Sonnenalp was unfailingly charming and very helpful to me . My 1 bdrm suite was bright and cheerful with huge closets, a luxurious bathroom, a sweet... More 

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for taking the time to post this message. I am delighted to read that your stay was enjoyable. I appreciate your comment regarding a full service hotel versus a condominium. More 

Denver, Colorado
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 31, 2011

We have recently been transferrd to Denver , Colorado. We were looking forward spending our wedding anniversary in a nice place, in the mountains not to far from Denver. We had stopped once in Vail in summer as the kids visited . Choosing Vail was an easy one, choosing for a hotel was tougher as they have lots of choice.... More 

Was this review helpful? Yes 2
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for spending your anniversary with us. One of the things that we want to be known for is to be special place for special occasion and I am very happy to read that you enjoyed your special day at the Sonnenalp. We look forward to seeing you again soon. More 

Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 18, 2011

Here was my first surprise...most resorts during the "shoulder season" cut back on amenities such as turn down service, 24 hour room service, and even keeping the lobby fire places lighted....not the Sonnenalp. This was my fourth visit, and it just gets better and better. The service is flawless, and the charm and warmth of the hotel makes you feel... More 

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for allowing us to host your college reunion weekend. We have alway tried our hardest to present the Sonnenalp at the hightest level possible to our guest regardless of time of year. I appreciate very much that this made a positive difference to you and your friends. More 

Hotel Review Summarization

What travelers say

  • Bully Ranch(8)
  • Breakfast buffet(8)
  • Heated marble floor(3)
  • Swiss chalet(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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The Hotel (39)
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Vail Mountain Suite (66)

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Other (12)
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