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Sonnenalp

#3 of 35 Hotels in Vail
Certificate of Excellence
20 Vail Road, Vail, CO 81657
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Sonnenalp
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530 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sonnenalp
See the most recent reviews
RVC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 13, 2011

Arriving from a business trip to Denver, we were very pleased with the room we had, the service from the front desk and concierge, and the three restaurants in the hotel. We had a large comfortable room with a balcony. The hotel is very close to the pedestrian area of town and a short walk to the gondola in Lion's... More 

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Eagle, Colorado
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 11, 2011

Oh my, where to start! My wife and I had the chance to stay for our 15th Anniversary and I'm struggling with words to describe how amazaing a place the Sonnenalp is! Starting from the moment we arrived, the staff took great care of us. The hotel is beautiful, a true classic Bavarian experience! Our room was very spacious and... More 

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jfaessler, Owner at Sonnenalp, responded to this review

Congratulations on your 15th anniversary! We are honored you chose us for your celebration and so glad we could assist in making it a memorable experience. Creekside is also my favorite side, especially in the summer months. We hope to see you again next year. Maybe sooner for the ski season? Best Wishes, Johannes Faessler More 

Dallas, Texas
2 reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed August 2, 2011

We recently spent 5 days at the Sonnenalp and had a great stay. As previous reviews have mentioned - the hotel has a European charm about it. The staff are all friendly, and always happy to help you with any questions, or assist you with anything that you need. At breakfast you are always welcomed and greeted by your name.... More 

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jfaessler, Owner at Sonnenalp, responded to this review

I am so pleased you fully enjoyed your stay with us. We pride ourselves on paying attention to the details, right down to the warm chocolate chip cookies each night, which we also hope you enjoyed. I do wish we had a bed long enough to comfortably fit your tall frame, I will look into accommodating that in the future.... More 

Old Bethpage, New York
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 28, 2011

Stayed here for a friend's wedding at the beginning of July 2011. This place exudes European charm with its quirky furnishings and style reminiscent of a true Swiss Alp Chalet. Check is in was quick and uneventful. The rooms are fantastic. We stayed in a Lodgepole Suite which consisted of a sleeping area and a small separate seating area in... More 

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

We are so happy you had such a great weekend here in Vail and at the Sonnenalp resort. We appreciate your review and we hope to welcome you back in the very near future. Sincerely, Johannes Faessler More 

Boulder, Colorado
1 review
5 of 5 stars Reviewed July 27, 2011

I came to Vail from Boulder to have shoulder surgery at the Steadman Clinic. My surgery was outpatient, and I was feeling nauseous when I left the hospital, so my boyfriend called ahead and asked if we could get a quick check-in. Our room key was already out on the concierge desk when we arrived, so all we had to... More 

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jfaessler, Owner at Sonnenalp, responded to this review

Thank you for choosing to stay with us during this difficult time. I am very happy my staff was able to make you as comfortable as possible. We hope that your next stay with us will be for a holiday. Sincerely, Johannes Faessler More 

washington dc
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 24, 2011

We stayed at the Sonnenalp in April for the last week of the ski season. The room, and especially the bathroom, was very spacious and charming. The breakfast buffet (included with our room) was exceptionally good. The bar area was very comfortable and friendly. The highlight though was the ski concierge. It was nice to be able to walk a... More 

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jfaessler, Owner at Sonnenalp, responded to this review

I am so happy you enjoyed Vail in the month of April and were able to take full advantage of our ski concierge. It is nice to be able to hand off your skis after a great day of skiing and enjoy the rest of your day in comfort. We look forward to welcoming you back to our resort this... More 

Livingston, New Jersey
Contributor
16 reviews 16 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2011

This staple of hotel quality in Vail Village has a well-deserved reputation for outstanding service. Great central location in the village, try to get a South facing room looking towards the mountain. The breakfast buffet is not to be missed. One morning I was late getting my child to a ski lesson...asked for help at the desk and the next... More 

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jfaessler, Owner at Sonnenalp, responded to this review

Thank you for sharing your review of our resort with us. Breakfast is certainly one of the most important meals and we have worked very hard to make it easy and very tasty for all our guests. We very much look forward to welcoming you back to the Sonnenalp in the near future! With warmest regards, Johannes Faessler, Owner /... More 

Yuma, Arizona
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2011

We stayed 13 days at the Sonnenalp because of a surgical procedure my husband needed to have done at the Steadman Clinic nearby. Well, I cannot express in the amount of words allowed to type in this little box how amazing The Sonnenalp and it's staff was to us in making this stay such an amazing experience. We so enjoyed... More 

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jfaessler, Owner at Sonnenalp, responded to this review

We are very happy you chose our resort as your home away from home during your husband’s surgical procedure. We appreciate the kind words and we look forward to having you as our guest again but for more of a true holiday. Sincerely, Johannes Faessler More 

Annapolis, Maryland
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 7, 2011

I stayed there in the winter many years ago and it was fantastic. It's right in the heart of Vail, great for getting home from apres-ski or skiing without any hassle. Highly recommend!

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your kind review and recommendation. During your stay, we hope you also took advantage of our full service Ski Valet with tuning equipment right at the base of the mountain. We truly hope to see you again this coming season, it promises to be another stellar year. Best Regards, Johannes Faessler More 

Dallas
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 6, 2011

My wife and I recently returned from a 3 night stay (over fourth of July) in a Jr Suite at Sonnenalp. Overall, I would rate the hotel, service, food, etc as ~4.25star. First, the good: i) we opted for the breakfast plan and were pleased in the quality, excellent / friendly staff, and food variety ( though it was basically... More 

Was this review helpful? Yes 2
jfaessler, Owner at Sonnenalp, responded to this review

I appreciate your detailed review and am glad there was much we did to your satisfaction. I will hold a team meeting to go over your other comments to ensure they will not happen again. We hope you will consider staying with us again in the near future. If so, please ask to see me personally, I am usually on... More 

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