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All 33 Vail hotels

Sonnenalp

4.5 of 5 Resort   |   20 Vail Road, Vail, CO 81657
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Ranked #4 of 33 Hotels in Vail
A recent review
5 of 5 stars Reviewed September 25, 2010
grabo Las Cruces, New Mexico
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455 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Sonnenalp
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Las Cruces, New Mexico
Top Contributor
50 reviews 50 reviews
16 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed September 25, 2010

I NEVER write reviews but the attention to detail at the Sonnenalp far exceeded my expectations. This was my first visit to Vail. Every employee was friendly, professional and helpful. I left the Sonnenalp (reluctantly) and felt like I was saying goodbye to good friends. I would not have been surprised if they had hugged me! Thanks to all of... More

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jfaessler, Owner at Sonnenalp, responded to this review

Thank you for making an exception and taking time to write and post your review! We often feel like our returning guests ARE our friends and family. It’s one of the wonderful things about this resort. On behalf of all of us at the Sonnenalp Resort of Vail, thank you for your visit. We hope to welcome you back very... More

Ohio
Contributor
18 reviews 18 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 16, 2010

Everything*! From the bed and linens to the staff. Such a delightful experience. We called the day before and got a very nice end of summer rate. Enjoyed the pool and gym and ladies locker facility -as well as the availability of plugs in our room. I couldn't have been happier. So many touches. So quiet. Beautiful. Only one suggestion... More

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for visiting the Sonnenalp Resort and for your positive review! We're glad we were able to accommodate you with short notice. It's great to hear the small touches added up to a wonderful stay for you. I appreciate your suggestion on toiletries, and will consider more luxurious options. Sincerely, Johannes Faessler, Owner / General Manager More

Denver, Colorado
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 15, 2010

Considering the excellent location, wonderful old-world-style architecture, and high rates, it is unfortunate that this establishment lacks temperature control in rooms in the main building. A thermostat is provided, but it has no effect. The max cool or max warm settings make no difference, except that you may feel some accomplishment by fiddling. While I was here, the temperature in... More

Was this review helpful? Yes 2
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your feedback and for bringing the thermostat issue to our attention. We are very sorry for your inconvenience. Our maintenance department is taking steps to remedy the situation. Please contact me personally when making your next reservation and I will make sure your stay is exactly to your liking. Best regards, Johannes Faessler, Owner / General Manager More

new york
1 review
5 of 5 stars Reviewed September 14, 2010

I have travelled extensively for pleasure and for work and cannot name a single hotel in the US or Europe that compares to the Sonnenalp. Aside from the spectacular location--on a creek at the base of vail mountain-- and its equally charming Austrian decor, the service is first class. Everybody is friendly and outgoing and not in some obseqious or... More

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jfaessler, Owner at Sonnenalp, responded to this review

Thank you very much for making the Sonnenalp Resort your home each summer! We are pleased you feel so comfortable here and it's wonderful to hear that our staff has had such a positive impact on your vacations in Vail. We can't wait to welcome you back for your next visit "home." With warmest regards, Johannes Faessler, Owner / General... More

Rio de Janeiro
Top Contributor
109 reviews 109 reviews
27 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed September 13, 2010

We had a very good time in Vail because we stayed at the Sonnenalp which offers a marvellous service, spa, accomodations and breakfast.

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for your review! We are so glad we were able to make your stay in Vail memorable. Come back soon! Sincerely, Johannes Faessler, Owner/General Manager More

Denver, Colorado
1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed September 9, 2010

I really don't get all of these positive reviews... my complaints listed below are absolutely true, and to me, don't reflect a 5 star experience. We went up there for a long weekend to celebrate my girlfriend's 30th... A few highlights: dirty underwear from a previous guest in a bathroom drawer (that was never removed despite our request to the... More

Was this review helpful? Yes 7
jfaessler, Owner at Sonnenalp, responded to this review

we are very disappointed to receive this feedback 9 months after your stay. We would have appreciated to learn more detail and most importantly have the opportunity to make things right. We will do our utmost to investigate and correct the items listed. More

poohkey@yahoo.com
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2010

This is a fabulous resort. All the staff go out of their way to make your visit special. We loved this hotel and had a great time in Vail.

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jfaessler, Owner at Sonnenalp, responded to this review

Thank you for visiting Vail and the Sonnenalp Resort, and for taking the time to post your comments. On behalf of everyone at the Sonnenalp, we are so glad you enjoyed yourselves with us and that our staff made your visit special. We hope to welcome you back soon! Sincerely, Johannes Faessler, Owner / General Manager, Sonnenalp Resort of Vail More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 25, 2010

We loved the Sonnenalp...when we were checking in (early) they actually showed us our room to make sure it was ok before we checked in. Of course it was perfect, but that showed us they have pride and confindence in the property. The location was excellent, right in the village but removed enough so that we were able to have... More

Was this review helpful? Yes 1
jfaessler, Owner at Sonnenalp, responded to this review

We're grateful you chose the Sonnenalp Resort for your Vail vacation, and are pleased you had such a wonderful time! We love to hear when a staff member makes a difference so thank you for making a point to mention Jason at the front desk. We'll be sure to let him know! Best regards, Johannes Faessler, Owner / General Manager,... More

Cape Coral
1 review
5 of 5 stars Reviewed August 19, 2010

This location is BEAUTIFUL, in the heart of Vail, each suite has spectacular views, whether your looking at the mountains, the creek lined with aspens, or the downtown traffic. The staff is amazing and will go out of their way to make your stay easy, assisting with any thing you may need, suggestions on activities, dining, skiing, you name it.... More

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you so much for taking the time to post your review of the Sonnenalp Resort of Vail. I am especially pleased when our staff has made a difference in a guest's stay. We are happy you enjoyed yourself at the Sonnenalp and hope to welcome you back soon. With warmest regards, Johannes Faessler Owner / General Manager More

Atlanta, Georgia
Contributor
16 reviews 16 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 18, 2010

This was an experience to remember and cherish. The town of Vail has as its theme, that of a Swiss village. The Sonnenalp Hotel carries that theme to the next higher level. The hotel is owned and operated by a Bavarian couple who obviously know authenticity when it comes to Swiss hotels. After visiting Durango, Telluride, and Aspen (the St.... More

Was this review helpful? Yes
jfaessler, Owner at Sonnenalp, responded to this review

Thank you for choosing the Sonnenalp Resort of Vail to celebrate your 40th wedding anniversary! We are so happy you enjoyed your stay with us and appreciate your comments very much. Sincerely, Johannes Faessler Owner / General Manager Sonnenalp Resort of Vail More

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Additional Information about Sonnenalp

Address: 20 Vail Road, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sonnenalp 4.5*
Number of rooms: 127
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Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

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