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Arrabelle at Vail Square, A RockResort

4.5 of 5 675 Lionshead Place, Vail, CO 81657
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Certificate of Excellence 2014
Arrabelle at Vail Square, A RockResort
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Arrabelle at Vail Square, A RockResort
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357 reviews from our community

Traveler rating
    292
    35
    15
    9
    6
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104
150
14
35
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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Vail
1 review
4 of 5 stars Reviewed 2 days ago NEW

The views around Lionshead are stunning. Although this is a fabulous property, with world class in-out sking, restaurants/bars, full amenities and plush rooms with huge balconies and gorgeous views, our room (#363) for which we paid a discounted December rate of $400 has absolutely no view (unless you consider looking at the neighbors fabulous balcony view). As they say, "all... More 

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Houston, Texas
2 reviews
1 of 5 stars Reviewed 3 days ago NEW

We booked rooms for six people and packages that combined for almost $10,000 and had one--just one--last minute cancellation for medical reasons and the resort absolutely refused to provide a refund for the cancellation. They would not even provide resort credit for the amount of the cancelled room, which we would have gladly used at the restaurant or spa facilities.... More 

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

I apologize that you were unable to join us and truly experience The Arrabelle at Vail Square for this visit. I also sincerely apologize that our staff could not appropriately find resolution for your cancellation. I would be happy to personally review the situation and attempt to assist if possible. Dependent on how you may have booked, travel insurance is... More 

1 review
2 of 5 stars Reviewed 5 days ago NEW

This is a lovely hotel with a convenient location, BUT...management needs to step up their game. Meaning, we stayed three nights and on the two days on which housekeeping was supposed to make-up/refresh our room, the first day housekeeping didn't show up until after three, and that was _after_ we called to ask them when housekeeping was going to show... More 

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Happyknow, Thank you for taking the time to provide to us this feedback. I am extremely disappointed to hear of our shortfall in housekeeping especially as this is not feedback that we are used to hearing. We certainly take this to heart and I sincerely apologize for the lack of follow up. Although we do clean rooms until 4:00 pm... More 

Pasadena, CA
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The Arrabella is a luxury property located in the heart of Lionshead right at the base of the ski lifts. The rooms are top of the line with plenty of room to spare. Units are in apartments and can accommodate families or friends sharing units. Apartments with a west view are spectacular. Of course this is an upper-end property with... More 

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Vail
1 review
5 of 5 stars Reviewed 2 weeks ago

Beautiful hotel with excellent staff. Not great selections in on campus eateries for vegetarians. Views stunning. Hotel facade like a Swiss village. Cool. Great valet and bell staff. Prefer Vail village to Lionshead overall but location has its pluses such as less crowd. Couldn't be easier to hop on a lift!

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Houston
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

My family spent Thanksgiving weekend in Vail Colorado and had the vacation of a lifetime.. The Arrabelle at Vail Square is an amazing hotel with the most professional and courteous staff. They are welcoming and the concierge staff did a fabulous job coordinating our activities such as skiing, snowmobiling and dog sledding.. They handled everything for us so when we... More 

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Dallas, Texas
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We upgraded to a premium room with a mountain view. Big room, big balcony, lots of storage, and beautiful finish out. Very close to the Gondola but my favorite part was the Gondola-side valet, nice!! We felt like royalty in this place. Use the rooftop pool and Jacuzzi, we didn't get a chance but checked it out. Seconds from great... More 

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Charlotte, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

A wonderful property. So close to the slopes with ski valet. Free shuttle to anywhere in Vail - to dinners. Our room was very comfortable and clean. We had a two bedroom condo that exceeded our expectations by miles! It was huge with a balcony, steam shower, jacuzzi, full kitchen. Every one was friendly and polite. We will go back... More 

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Denver, Colorado, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

It's hard to find a luxury hotel in Colorado to where you and your loved one can lock yourself in a room for a couples nights to spend some time to reconnect (and I could propose). This hotel definitely fits the bill. From the start you can tell that their #1 goal is to please you. They go through great... More 

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Denver, Colorado
Contributor
20 reviews 20 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My girlfriends and I stayed this past weekend. It was very easy to book online, received confirmation emails with all the details I need. Valet staff was amazing, one step ahead of us and very helpful. We used a babysitter while in the Spa. Care 4 Kids was perfect, helped us last minute and sent over a wonderful babysitter. The... More 

Was this review helpful? Yes 1
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Additional Information about Arrabelle at Vail Square, A RockResort

Address: 675 Lionshead Place, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Arrabelle at Vail Square, A RockResort 4.5*
Number of rooms: 81
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Also Known As:
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Vail Square
Arrabelle Hotel Vail
Hotel Style:
#3 Spa Hotel in Vail
#3 Luxury Hotel in Vail
#3 Family Hotel in Vail
#4 Business Hotel in Vail
#5 Romantic Hotel in Vail

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