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Arrabelle at Vail Square, A RockResort

#4 of 34 Hotels in Vail
Certificate of Excellence
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675 Lionshead Place, Vail, CO 81657
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Arrabelle at Vail Square, A RockResort
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Arrabelle at Vail Square, A RockResort
Review This Hotel

391 reviews from our community

Traveler rating
    317
    40
    18
    10
    6
See reviews for
118
163
14
36
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Golden, Colorado
1 review
5 of 5 stars Reviewed 3 days ago NEW

Location is unbeatable. Staff is amazingly efficient, friendly and professional. Room decor makes you feel like you live in a castle. Was upgraded to larger room without asking - very pleasant surprise that made our trip. I LOVE The Arrabelle

Review collected in partnership with this hotel

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melbourne,australia
Contributor
17 reviews 17 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were amazed that everything appeared reactive rather than proactive. In other words we needed to ask to have toiletries replaced when room was cleaned. On two occasions we went to breakfast in the hotel and were told to come back in 20 minutes because they were full up. I stuck my head in the breakfast room and saw at... More 

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Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Called the hotel twice and they never found it. If it was not for the loss, would have given more stars. It was an expensive stay ($1000/night) plus the value of the lost jewelry (about $1200)... I have stayed at dozens of hotels and always had been super careful about my belongings. This time was just so unfortunate...

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear Semeyka, I am so sorry to hear about your lost items. This is so disappointing especially as it sounds as if your stay was a pleasant one. I have checked with our team and we do not have a record of this loss. With some added details I would be happy to continue to look into the matter and... More 

Arvada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel experience really is over the top. The attention to detail is everywhere you look. You really should splurge and use the spa. The management was very helpful with some of our needs. Valet parking was so nice because parking in Vail can be a nightmare. You will enjoy your stay.

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear Scott2320, Thank you kindly for such a great review of The Arrabelle. Your comments regarding our RockResorts Spa and the Valet are much appreciated and will be shared with the team. As a Senior Reviewer for TripAdvisor, this feedback will make our staff very proud. Kind regards, Jonathan Brownlee General Manager More 

San Antonio, Texas
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We went there to celebrate our anniversary. The hotel is beautiful, the decor is very cozy as are the rooms, the bathroom area is big, the beds are very confortable and the terrace is lovely. The service thou, not so good… we ordered ice every day during our stay and not once was delivered. We talked to the front desk... More 

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear Patytour23, Thank you for taking the time to provide candid feedback regarding your stay at The Arrabelle. I apologize that not all aspects were as expected. Specifically, I am sorry to hear about your experiences with the Tavern on the Square and with your ice requests. I assure you that I am personally following up with our staff to... More 

Delray Beach, Florida
1 review
5 of 5 stars Reviewed 1 week ago NEW

This was our second time staying at the Arrabelle, Vail. Kathryn B., an Arrabelle concierge, is such an asset to the hotel and made our experience both times something that we will always remember fondly! She spent hours making sure our itinerary was just perfect and even responded to a phone call the day before our trip - while she... More 

Review collected in partnership with this hotel

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear Ronald T, Your review is such a pleasure to read! We are so proud of the service that Kathryn, our Concierge, was able to provide to your family. We have recognized her efforts based on this review and it means a lot to us that you would take the time to share such praise. In addition, thank you for... More 

Delray Beach, FL
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We selected theArrabelle for its location and ice skating rink. We got what we felt was a good price for a hotel room. The room was nice, the pool area was excellent and overlooked the main ski run back the resort base. The beds are extremely comfortable and the breakfasts at the tavern on the square were first rate. We... More 

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Jonathan B, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review

Dear cmazz1024, I am so glad to hear that this was such a special trip for your family. We are such a unique place for children and adults alike, given all of the amenities you mentioned. Thank you for the kind words regarding breakfast and all of the elements of your visit. We hope to welcome back soon. Kind regards,... More 

San Francisco
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The Arrabelle is one of the premier hotels in Vail, and it has a lot going for it - very nice rooms, friendly and helpful staff, and good location near the lionshead gondola. It is not ski-in, ski-out, despite what some may say. A short walk. And unfortunately, its one drawback is a truly lousy ski valet service where the... More 

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Evansville, Indiana
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had not been back to Vail for a few years and wanted to do it right for a family birthday. Even during a hectic month with great snow this prime facility in a prime ski location manages to get you skiing and relaxing afterwards with ease. Our suite was magnificent only outdone by the views. A most memorable family trip.

Was this review helpful? Yes 1
Lincoln, Nebraska, United States
Senior Contributor
46 reviews 46 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We just returned from Vail and had a fantastic stay at The Arrabelle. The best parts of our stay included ski valet, quiet room, heated bathroom floors, rooftop hot tubs, luxurious bedding, in room fireplace and the best valet and bell service we've ever had, The location in Lions Head Village is super convenient to the gondola, lifts, ski school,... More 

Was this review helpful? Yes 1
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