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Holiday Inn Vail

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2211 N Frontage Rd, Vail, CO 81657
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Holiday Inn Vail
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289 Reviews from our TripAdvisor Community

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Traveler rating
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    104
    52
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
5 of 5 stars Reviewed 4 days ago NEW

the team at the hotel was very pleasurable after a long drive in. We all had a good nights rest in the great beds and the pillows were awesome. The staff at the front door was eager to great us and set the mood for the night.

Was this review helpful? Yes
Racine, Wisconsin
1 review
5 of 5 stars Reviewed 6 days ago NEW

The entire staff made my trip amazingly easy. I was traveling for business and that can always be a stressful endeavor but the staff made me feel welcome and comfortable. Definitely one of the most enjoyable trips business trips that I have had. Look forward to coming back for vacation.

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New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

We had one of the best experiences at holiday inn Vail we were staying at the kingsize condo, the room was so big and beautiful, it had its separate living and dining area with a kitchen. The bedroom and bathroom were located upstairs (very well furnished) we had an amazing view of the mountains. The general Manager Mr. Bob was... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

First time in Vail, the hotel is in great location within reach of all Vail activities and resorts. Very well kept hotel with great friendly staff who cares for their guest and go out of the way. Guest Service Agent, Diego and GM Mr. Kapoor is a great asset to this hotel. We were upgraded to the Condo room and... More 

Was this review helpful? Yes 1
Southlake, Texas
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This was my family's first time to visit Vail so we needed a lot of help. The hotel staff and the manager were great. They made it very easy for us to get around town and showed us all the amenities. Staff was very friendly and the room was clean. The hotel smelt good as soon as we stepped in.... More 

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Sedalia, Missouri, United States
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice rooms but no coffee maker but the restaurant was the best for breakfast. Staff was nice and very pet friendly so it worked great for our vacation. It was a great location with Safeway within walking distance. A short drive to Vail Village or Edwards to do some off roading. I would recommend it!

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Bob K, General Manager at Holiday Inn Vail, responded to this review

Dear Dena M I am glad to note that you enjoyed your stay with us. We strive to make every guest stay a memorable and pleasant experience. I have addressed the coffee maker concern with the Department Head. All our rooms have coffee makers. Bob Kapoor More 

LAWTON
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stay in a lot of hotels all over the nation and these guys are top notch. This is my second time staying here in two weeks and, when I come through Vail again I will stay here. They made my stay away from home very enjoyable. I probably stay in a hundred hotels a year and never write reviews... More 

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Laramie, Wyoming
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First let me begin with disclosing how loyal I am to IHG/ Holiday Inn when I travel. I personally prefer Holiday Inn because I am guaranteed a specific standard of quality. Some standards include a shower that drains properly, faucet water that get's hot not just luke warm, stocked coffee and coffee cups, a comfortable bed, with the option of... More 

Was this review helpful? Yes 3
Bob K, General Manager at Holiday Inn Vail, responded to this review

Dear Nikki r I am very sorry to learn about your stay. I was personally informed of your concern with a stain in the bathroom, by Mike and walked to the room personally with the Assistant Housekeeping Manager to inspect the room. Both the Housekeeping Manager and myself did not come across any stain. I will like to assure all... More 

Denver, Colorado
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice hotel close to vail village. Hotel was clean and they recognized my platinum elite status. This is an older holiday inn property and it shows although they do keep it up. Parking is forced valet at $15/night. Attached breakfast restaurant is great.

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Bradenton, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was good. The staff was friendly, it was clean but otherwise unremarkable. The Westside Cafe in the hotel was also very good. A very reasonable and affordable place to stay in Vail but nothing very special

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Vail, responded to this review

Dear OswaldsReviews, Thank you for taking the time to relay your comments regarding our property during your recent stay. Please accept our sincerest apologies for falling short of your expectations on some aspect of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar... More 

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