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Ritz-Carlton Club & Residences, Vail

#7 of 35 Hotels in Vail
Certificate of Excellence
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728 West Lionshead Circle, Vail, CO 81657
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Ritz-Carlton Club & Residences, Vail
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96 Reviews from our TripAdvisor Community

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Traveler rating
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    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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Fort Myers, Florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

First time to Vail and WOW a great stay! The staff, the service were all 5 star. Our room was very nice and exceeded our expectations. The location was within walking distance of both Lionshead and Vail Village and both Gondolas. We chose to vacation in the summer since we are not skiers. The concierge (Laura Silverstein) made sure we... More 

Was this review helpful? Yes
Jessie K, Manager at Ritz-Carlton Club & Residences, Vail, responded to this review

Hello Sharon T, Thank you for taking the time to share your kind words in a rave review! I have passed your sentiments along to Laura, who I'm sure will be thrilled to have made such an impact on your vacation in Vail. We look forward to the opportunity to welcome you back soon! Lindsey Warner Assistant Manager, Vail Resorts'... More 

Denver, Colorado
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Just returned from a 5 night stay at the Ritz in Vail. What a terrific experience. We have stayed at the Arabelle and 4S many times but this was our first at the Ritz. We love the fact it is in Lionshead and in great walking distance to everything but it is not as loud as Arabelle. We had a... More 

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Atlanta, Georgia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I could write on and on about the incredible accommodations which include an unbelievable pool area, top notch fitness center, condos that would make you never want to leave, a shuttle service that will take you anywhere in Vail at the drop of a hat, the views and the easy access to the gondola. But I would be doing other... More 

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Jessie K, Manager at Ritz-Carlton Club & Residences, Vail, responded to this review

Jim B, Thank you for taking the time to write a wonderful and thorough review! We appreciate your acknowledgement of our facilities, residences, amenities and staff and I am thrilled to hear how much you enjoyed your time with us in Vail. Please do give us a call when you next return to the Vail Valley - I would be... More 

Huntingburg, IN
Level Contributor
106 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I always expect it from the Marriott group but the Ritz Carlton at Vail goes a notch above. Friendly outstanding service to go along with elegant accomodations make this place a worthy place to stop. We spent a week here and enjoyed every minute. Highly recommend!

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Parker, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From the moment I arrived, every staff member I encountered went above and beyond to make sure that my visit was a wonderful experience. The property itself is a beautiful and welcoming home away from home. I was lucky enough to stay in a three bedroom, four bathroom residence that was spectacular, and had every amenity imaginable. What was truly... More 

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Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 26, 2015 via mobile

Well I think I know where the line "Putting on the Ritz@ comes from. We are staying in a high end 2 bedroom unit with a full kitchen loaded with top end everything. Normally these units would be well beyond our grasp but visiting in the way off season is allowing us to explore how the 1% of the 1%... More 

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Orlando, Florida
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 22, 2015

This is a well appointed place, elegant yet somewhat rustic for that mountain life feeling. Everything you need to enjoy a stay is provided and of the best quality. The gas fireplaces add very nice ambiance and the heated bathroom floors are a very nice touch. Very roomy, great staff, a great home away from home.

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Toronto, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 21, 2015

We stayed at this property for 5 nights, with our three children for a ski holiday. The apartment was fabulous-we joked that we wished our home was this nice. They had everything is the unit you could possibly need from a full kitchen, to laundry to comfy beds. The unit was so nice we ended up eating in almost every... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 21, 2015

I recently ventured to Vail for a mix of business and pleasure with friends. We booked the Ritz Residences as many other hotels were sold out due to a large Volvo launch event. We ended up sharing a three bedroom residence. As the title says, the facility did meet expectations but rarely exceeded them. The rooms were modern, spacious and... More 

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Jessie K, Manager at Ritz-Carlton Club & Residences, Vail, responded to this review

Gotelier, Though I am disheartened to hear of your 'unremarkable' experience, I thank you for your honest review. You hit the nail on the head - this property is not a Ritz-Carlton hotel! Our staff does our best to let our guests know of the differences beforehand, and we work hard to anticipate your needs while here and fulfill your... More 

Washington DC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 31, 2015

Beautiful property. Just as others have said, everything is immaculate, the people are amazing, and the location couldn't be better. There isn't an on-site spa, but there are two massage rooms with a lovely waiting area with the usual spa selection of teas, dried fruits, etc. We enjoyed the musicians in the bar/great room two of the nights we were... More 

Was this review helpful? Yes 2
Jessie K, Assistant Manager, Vail Resorts' Ritz-Carlton Residences Collection at Ritz-Carlton Club & Residences, Vail, responded to this review

Thank you for your rave review! I'm happy to hear you enjoyed our live music offerings in the Member's Lounge during your stay. Our staff takes your comments to heart and deeply appreciates your warm satisfaction with your experience with us in Vail! We look forward to welcoming you back soon! Lindsey Warner More 

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