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Four Seasons Resort Vail

5.0 of 5 1 Vail Road, Vail, CO 81657
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#10 of 33 Hotels in Vail
429 Reviews 4.5 of 5 stars
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429 reviews from our community

Traveler rating
    316
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    38
    11
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for Four Seasons Resort Vail
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Batavia, Illinois
Contributor
12 reviews 12 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 28, 2013

We had a one bedroom mountain view suite. The room was great and well laid out. Nice touch of the tent and stuffed animal for my three year old daughter. We almost couldn't get her out of the room. In room dining was excellent and the other services. I would highly recommend this hotel.

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for your recent stay at our Resort! I'm glad to hear your daughter enjoyed the tent and stuffed animal--a family favorite! I do hope you can return soon. Sincerely, Jim Guttau Director of Public Relations More

Chicago, Illinois
Top Contributor
71 reviews 71 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 24, 2013

Yes, its the Four Seasons so you expect everything to be great the minute you walk in. Yet I discovered that the staff will find a way to exceed your expectations. From our check in (Thank you Liliana) to the concierge (Thank you Dani), housekeeping, in room dining, all the way to our departure I doubt if there was a... More

Was this review helpful? Yes 3
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for visiting our Resort. I'll make sure to commend the staff members you mention in your review. Our employees are the number one asset, definitely! Glad you enjoyed The Spa as well--a relaxation sanctuary. Sincerely, Jim Guttau Director of Public Relations More

Denver, Colorado
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 20, 2013

My husband and I spent our anniversary at this hotel, and we really enjoyed our time here. As natives of Colorado, we've spent a lot of time in Vail growing up, but were pleased to see that so much has changed in the last 5 years of development. The property is gorgeous, and the staff is welcoming. I wasn't really... More

Was this review helpful? Yes 2
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for your recent visit to our Resort--to celebrate your anniversary. Thank you for trying out The Spa, just rated five stars by Forbes Travel Guide. We hope you can return soon. Sincerely, Jim Guttau Director of Public Relations More

Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 13, 2013

Everything from the location to the staff to the room was amazing. Everyone was extremely helpful, we had a package delivered to the hotel and the staff had it ready for us upon our arrival. The room was immaculate and the bed cozy. We were traveling with a lot of gear and there was more than enough space in the... More

Was this review helpful? Yes 2
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Greetings, I am glad you enjoyed our spacious closets, turndown service, guest rooms and staff! Thanks for choosing us and hope you can return soon. Sincerely, Jim Guttau Director of Public Relations More

naperville
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 8, 2013

This is an awesome property right in Vail Village. They have a great pool, hot tubs and spa. Everything is very elegant and high end. By far the best attribute is the service, they cater to every whim and take real pride in the excellent service they offer. The slope side concierge, ski/boot storage and locker area has a real... More

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for your recent visit and review! I am glad to hear you enjoyed our Ski Concierge service--at the base of Vail Mountain. Please come again soon! Jim Guttau Director of Public Relations More

ft. lauderdale
Contributor
18 reviews 18 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed April 8, 2013

Agree totally with the review by Chris H. Had several similar experiences with a sub par level of service starting with inexperienced desk staff, rooms not ready for checkin, ski concierge snafus with equipment, and I could go on... Definitely not what we usually get from a Four Seasons Hotel. I can't tell you how many condescending apologies we received... More

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for sharing your invaluable feedback with us. We are sorry to hear that your experience was less than exceptional. We strive to exceed all expectations and pride ourselves on amazing guest service, and want all of our guests to experience this. I would welcome the opportunity to hear more about your experience. Please call me at 970-420-9487 to... More

Grand Island, Nebraska
Top Contributor
397 reviews 397 reviews
53 hotel reviews
247 helpful votes 247 helpful votes
5 of 5 stars Reviewed April 8, 2013

The hotel is farther from the slopes than some and I did not go skiing during my visit. However, it's a short walk from the hotel to just about anywhere in Vail. The interior has a woody, lodge feel, warm and inviting. The floor layout is a bit confusing and getting to and from my room was disorienting at times.... More

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for visiting our Resort. Thank you for your comments on our staff, Nespresso machines and valet! Jim Guttau Director of Public Relations More

Newport Beach, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 7, 2013

My husband and I have stayed at this resort about 5 or 6 times....and just got back from another great weekend there. We love this place- and don't think there is anywhere better in Vail. We have stayed at many hotels up here- and there are many good ones....but this one is the BEST. It is walking distance to anywhere... More

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Greetings, thank you for being a loyal and frequent customer; we are glad our Resort can become your "second home." Thank you for mentioning our heated outdoor pool and hot tubs--and the orange juice. It's a guest favorite! See you on your next visit here. Jim Guttau Director of Public Relations More

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed April 4, 2013

We have stayed at Four Seasons hotels in many cities - it is far and away our favorite and we go out of our way to stay there, even picking specific travel destinations based on the hotel availability. The Four Seasons Vail, however, was by far my least favorite. We just returned from a four day trip where we were... More

Was this review helpful? Yes 2
FourSeasonsColorado, Guest Relations Manager at Four Seasons Resort Vail, responded to this review

Thank you for sharing your invaluable feedback with us. We are sorry to hear that your experience was less than exceptional. We strive to exceed all expectations and pride ourselves on amazing guest service, and want all of our guests to experience this. Our Director of Rooms, Raphael Pazzini, would welcome the opportunity to hear more about your experience and... More

Morristown, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 4, 2013

My family just returned from a 4 night stay at the Four Seasons and we could not have been more pleased with our stay. The hotel is beautiful with every vacation amenity that you would need. We were upgraded to a 2 bedroom with den residence suite. All I can say is WOW! The suite had two master bedrooms along... More

Was this review helpful? Yes 1
FourSeasonsColorado, Public Relations Manager at Four Seasons Resort Vail, responded to this review

Greetings, I am glad to hear your enjoyed the upgrade to the residence suite--perfect for a family to spread out. I am also pleased that you enjoyed our convenient Ski Concierge service, making skiing a bit more enjoyable! Our spa is the perfect place to wind down, so I am glad you used our fitness center and enjoyed massages and... More

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Additional Information about Four Seasons Resort Vail

Address: 1 Vail Road, Vail, CO 81657
Location: United States > Colorado > Vail
Price Range (Based on Average Rates): $
Hotel Class:5 star — Four Seasons Resort Vail 5*
Number of rooms: 121
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Also Known As:
4 Seasons Resort Vail
Four Seasons Resort Vail Hotel Vail

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