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Vail Cascade Resort & Spa

4.0 of 5 1300 Westhaven Dr., Vail, CO 81657
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Certificate of Excellence 2014
Vail Cascade Resort & Spa
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Vail Cascade Resort & Spa
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861 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (288)
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St. Albans, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

I've stayed in Vail Cascade for 2 weeks and can honestly say its wonderful. If i was return to Vail for a holiday, I would most definitely stay here as it has its own ski in/out lift. The guys at the Ski Rentals take your skis and boots, its so easy and nice and they give good honest advice about... More 

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Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our stay at the Cascade was wonderful! The staff was very friendly and made sure that we were 100% satisfied. The hotel is quite lovely, with a beautiful lobby and nice sized rooms as well. The pool and outdoor spa area is fantastic as well! When we stayed here we received a great rate! Which was totally worth it to... More 

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NJ
Contributor
16 reviews 16 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Just returned from a three-day conference at Vail Cascade. The number one takeaway about this hotel is the friendly and helpful staff, and that goes for very single one we encountered. Received an upgrade to a suite, which very, very nice!

Was this review helpful? Yes 1
United Kingdom
2 reviews
1 of 5 stars Reviewed 1 week ago

It started badly on arrival and never really improved. When we arrived the bellboys didn't offer to help with our cases until I took one of their luggage trolleys myself. At the reception desk, I asked if there was a possibility of paying extra for a room with more floorspace (there had only been an alpine room available at the... More 

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear flojo2015, First of all, thank you for being honest and sharing your experience. From what it sounds like, your stay did not meet your expectations, as well as ours. I appreciate you providing us with detailed feedback on some of the issues you encountered and I can promise you that we have addressed your feedback with our team. Your... More 

Denver, Colorado
Top Contributor
83 reviews 83 reviews
69 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 1 week ago

I stay in this hotel several times throughout the year and, although I've not been able to snag a great winter steal recently, I continue to stay due to the amenities and location (ski in/out). On this last stay, there was a promotion from aproximately $250/night for the Signature Preferred balcony room by the lift, however, with resort charges, taxes,... More 

Was this review helpful? Yes 1
New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

Wonderful stay at the Cascade. Booked blindly last minute on a travel website, and it did not disappoint. We would return in a heartbeat! The ski in/ski out made the vacation a "true vacation." The staff was especially friendly and extremely helpful. You cannot go wrong with this hotel. Thank you for a great stay.

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade More 

Newcastle upon Tyne, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel during New Year break. The service & staff were excellent. The hotel itself has great amenities including ski concierge & lift pass kiosk, basketball courts which the kids loved, tennis, spa, outdoor heated pool & hot tubs to name a few... The location was very good if you are looking for something slightly out of the... More 

Was this review helpful? Yes 1
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear EJ, We’re delighted to hear that your New Year’s visit to Vail was memorable for your family – what an honor to have you as our guest, especially coming all the way from the UK! Thank you for sharing your experience. We’re pleased to hear you had a nice time. If you do return to Vail, we’d love the... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Housekeeping staff was very nice but I would not term this a luxury hotel. In need of updates and main areas in the hotel such as lobby, elevators, and halls were not well kept. Service staff was inconsistent, especially concierge services. The club facilities pleased my children but again in need of updates. The setting was beautiful however.

Was this review helpful? Yes 1
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Hopetohelpu Thank you for taking the time to provide us with your constructive feedback. My name is John Garth and I am the Managing Director at the hotel. We take great care in reading through all of the reviews posted and we appreciate hearing from you. We’re pleased that you enjoyed our setting and location on Gore Creek. As... More 

Chicago, Illinois
Reviewer
3 reviews 3 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The resort is "ski in ski out". But you will most likely find your self using the bus to get back since the lift is all the way at the end of the mountain. It's as if the lift was only built so this resort could be called ski in ski out. Other than that it's excellent. Hot tub is... More 

Was this review helpful? Yes
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Thank you for your review. We appreciate your business and taking the time to share your feedback. We hope you return soon for another winter getaway. Thank you, John Garth Managing Director Vail Cascade More 

Guernsey
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for ten nights in winter and had an amazing time. The facilities alone are incredible. We made use of the pools, basketball court, gym and of course the ski lift on site. The shop next to the lift was very convenient for renting skis and boots and it was nice to just unclip and forget about your gear... More 

Was this review helpful? Yes 1
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Giorgio1712, Thank you for taking the time to write a comprehensive review on TripAdvisor. We value feedback from all our guests and appreciate your opinion. As a AAA Four Diamond resort, we strive to provide a great experience and appreciate your thoroughness on every aspect of your experience. Glad to hear you enjoyed our ski amenities, resort accommodations and... More 

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Additional Information about Vail Cascade Resort & Spa

Address: 1300 Westhaven Dr., Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Vail Cascade Resort & Spa 4*
Number of rooms: 292
Reservation Options:
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Also Known As:
Vail Cascade Resort And Spa
Vail Cascade Hotel Vail
Cascade Resort
Hotel Style:
#3 Top resorts Hotel in Vail
#4 Spa Hotel in Vail
#6 Family Hotel in Vail
#6 Luxury Hotel in Vail
#7 Business Hotel in Vail
#8 Romantic Hotel in Vail

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