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Vail Cascade Resort & Spa

#12 of 35 Hotels in Vail
Certificate of Excellence
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1300 Westhaven Dr., Vail, CO 81657
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Vail Cascade Resort & Spa
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Vail Cascade Resort & Spa
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917 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
1 review
4 of 5 stars Reviewed 2 days ago NEW

When I stayed at the Vail Cascade, the lady who checked me in I think her name was Lisa. She was very rude and smelled like weed....a very strong smell of it. She took to long to check myself in and I was too tired to hear about all of the things on property. I didn't like how she treated... More 

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Top Contributor
139 reviews 139 reviews
19 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoyed our stay. Attending a conference and it was convenient. Fantastic adjacent gym/spa with all the amenities, comfortable rooms and lots of places to enjoy the beautiful outdoor scenery. Food was passable, and rooms were dated but comfy and we did have a fireplace--so lovely to keep the windows open and the fireplace on for a wonderful sleep. Staff... More 

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Top Contributor
77 reviews 77 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Relaxing and classic resort Huge gym End of season dinner specials Beautiful mountain view and creekside Pool and deck with rocking chairs , lounge chairs , bistro tables and chairs along gas fire pits Multiple indoor and outdoor jacuzzis Friendly staff ,wonderful housekeeping Don't forget to use the Shower massager in the bathroom First class spa treatments Two Happy Hours... More 

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 1 week ago

Great spot in vail. Very nice hotel with great hot tubs and restaurants. The staff is very friendly. It is not right downtown but the shuttle service is very good and there is a chair lift right at the base of the hotel.

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Callie, Thank you for your endorsement of Vail Cascade! We are pleased to hear you and your family had a great time while visiting from Calgary. As for our location, being off the beaten path offers guests serenity, peacefulness and easy access to all the great activities that make Vail so special. Plus, Vail Village and Lionshead are a... More 

Top Contributor
90 reviews 90 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Came to cascade resort for skitam 2015. Excellent service, spacious room. Good shuttle services to the ski hills. Our room was almost above the bar area and it was noisy. Fortunately we were all tired for long days on the slopes so it did not matter. Very nice pool and gas fireplaces overlooking the river.

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Thank you for sharing your candid feedback on your recent stay. We appreciate hearing from you and hope that we have the chance to have you return. Spring is in the air and it’s a beautiful time to be in Vail. Thank you, John Garth Managing Director Vail Cascade More 

Charlotte, North Carolina
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed at the Vail Cascade for about 5 years running. I almost don't want to review it, because I want to keep it a secret, but let's face it…they deserve it. So here we go…I am reviewing from a skiers perspective, so bear with me. That's what we go for. First of all, I will say that Vail... More 

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

We are delighted to have had you as our guest at Vail Cascade and are thrilled to hear you enjoyed your stay. Time and time again, our guests comment on how relaxed they feel after staying with us. From our location on Gore Creek to the infinity-edge pool, hot tubs and fire features to Atwater’s delicious cuisine, we take great... More 

Brownstown Township, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Staying at this resort was a great idea. My husband and I are not skiiers but we did love this place. The outdoors area was gorgeous!! We loved the hot tub and the pool. The rocking chairs along the heater were a great plus! I could not imagine going to another ski resort, if i were someone who skied. The... More 

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Thank you for your review of Vail Cascade! We’re pleased to hear you had a great time while visiting and were impressed with our amenities, room and staff. If your travels bring you back to Vail, we’d love to welcome you back to Vail Cascade! John Garth Managing Director Vail Cascade More 

Austin, Texas
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel and facilities. Beautiful pool and jacuzzi. Easy access to mountain, chairlift at property, taking hotel shuttle or city buses back . Excellent breakfast buffet. Hotel staff very professional . Will stay here again.

Was this review helpful? Yes
John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Thank you for sharing your candid feedback on your recent stay for the Film Festival. We appreciate hearing from you and hope that we have the chance to have you return. Spring is in the air and it’s a beautiful time to be in Vail. Thank you, John Garth Managing Director Vail Cascade More 

Toronto, Ontario, Canada
Top Contributor
55 reviews 55 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
1 of 5 stars Reviewed 2 weeks ago

because we used outside site to book with them they did not have enough beds for a group of 6 ,so forced us to upgrade to larger room and pay more when its there fault and think 2 people per bed is normal on a queen bed when we said its 6 guys traveling from the start. poorly handled and... More 

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear Ash, Thank you for taking the time to provide us with your feedback. My name is John Garth and you may recall that we spoke while you were staying with us. As mentioned, we are sorry to hear that you were disappointed with your room as you did not get the unit you were expecting after booking with another... More 

Evergreen, CO
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Very much enjoyed the facility and the staff. Attended a wedding ceremony and dinner reception following. Tables beautifully set up in a Great Room with wonderful views of the mountains. The outdoor patio immediately accessible off the Great Room is spacious, the perfect place for guests to mingle, and provided an incomparable setting for the wedding itself. The staff were... More 

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John G, General Manager at Vail Cascade Resort & Spa, responded to this review

Dear jedi9899, We are pleased to hear you enjoyed Vail Cascade with your family. Glad to hear the wedding was amazing and that your family enjoyed Vail. Considering you live in Evergreen, we’d love to see you again soon. It’s a quick drive away and we have all the great amenities to ensure your stay is special. We hope you... More 

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