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Quality Inn Trinidad

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3125 Toupal Drive, I-25, Exit 11, Trinidad, CO 81082
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Quality Inn Trinidad
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Quality Inn Trinidad
Quality Inn Trinidad
Quality Inn Trinidad
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161 reviews from our community

Traveler rating
    51
    42
    30
    18
    20
See reviews for
52
42
15
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • Any
English first
  • All months
    (161)
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    (40)
  • Jun-Aug only
    (60)
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    (28)
  • Dec-Feb only
    (33)
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Top Contributor
75 reviews 75 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stay at Choice Hotels every year as we travel to our winter home in Mexico. Our 1st stay in Trinidad for a few years. The Quality Inn is an older property but they are in a remodel process. The room was extremely clean, quiet, and very affordable. The staff was very attentive and breakfast was more than adequate. We... More 

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Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our stay was perfect: couldn't beat the price! Pool is indoors- is only 3 1/2 feet deep. If you have kids s enough to swim on their own get a pool room!!! So cool. We had a pet- so we're tucked in a corner. Beds we so comfy-room temp perfect-shower good- smelled fine- view beautiful!!! I would stay again!!!

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Texas
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We stayed overnight on March 6th. Thankfully it was one night only. We arrived about 10:45pm only to get to our room and the heater was not on. It was 32 degrees outside and no heater on in the room???? The next morning when checking out we let the front desk know and her response...."oh well we don't know which... More 

Was this review helpful? Yes 1
sofiag33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for taking the time to complete our survey and for sharing your experience with us. We appreciate your time and business. We apologize for failing to meet your expectations. We will use your feedback to keep improving and be able to offer better service to our guests. We hope to get the opportunity to serve you again some... More 

Lehi, Utah
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I spent two days at this hotel while my son played baseball. The place seemed OK from the outside and there were no hotel rooms available so we decided to stay. The staff is friendly and the lobby was decent looking. My first shock came when we were told that there is no elevator in the hotel and we would... More 

Was this review helpful? Yes 1
sofiag33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for completing our survey and for sharing your experience with us. I apologize for failing to meet your expectations. We will apply all the necessary corrections and hope to get the opportunity to serve you once again some time in the future. More 

Bangor, Pennsylvania
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here for 3 nights. The hotel is a bit older and showing some signs of age but all in all things are clean and the hotel is quiet. The bed was quite comfortable and the staff very accommodating. I ate the breakfast one morning and it was pretty good offering most of the cold fare you would expect... More 

Was this review helpful? Yes
sofiag33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for completing our survey and for all your comments and your input. We will apply the necessary corrections to keep offering our guests the best service. We value your time and appreciate your business. More 

Golden, Colorado
1 review
5 of 5 stars Reviewed February 27, 2015

Excellent customer service, the king size bed was new and very comfortable. We stayed in a newly remodeled room. Decent breakfast with a lot of choices. The on site manager and her staff had great customer service and went out of their way to make our stay comfortable. We would stay there again. They are currently remodeling their hotel.

Was this review helpful? Yes
sofiag33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for taking the time to complete our survey and for all your nice comments. We hope to see you again and continue to serve you. More 

Rapid City, South Dakota
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed January 23, 2015

This hotel is looking very tired. The door to the room wouldn't open. The desk clerk had to come and fiddle with it, twice. The ceiling material in the bathroom was falling off. The bathroom counter was so low it felt like grade school. The carpet was dirty. The bed was comfortable, however. The breakfast room was cold and drafty.... More 

Was this review helpful? Yes 1
nimisha33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for taking the time to share your review and all your comments. We appreciate your time and your business. We are addressing all these issues and working on getting them all fixed to better serve all our guests . We hope you give us the opportunity to serve you once again some time in the future. More 

Phoenix, Arizona
Contributor
11 reviews 11 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed December 14, 2014

I first stayed at this place about two months ago. I called choice hotels to book the room and my card was billed. When I got to the hotel, they billed my card twice more when I checked in. So my card was billed three times. I brought this to the attention of the owner the next day and she... More 

Was this review helpful? Yes 1
nimisha33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for taking the time to share your experience with us and bringing this to our attention. We appreciate and value your time and feed back. we regret so much that we fell below your expectations. We will definitely work harder at preventing this issue from happening, and we will keep working at communicating more successfully with our guests.... More 

Fort Collins, Colorado
Senior Contributor
42 reviews 42 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 14, 2014

We made a last minute stop at the Quality Inn in Trinidad on our way back to Northern Colorado. We were not expecting much as the hotel was not expensive. The hotel has a very nice indoor pool right in the lobby. We saw a person actively testing and cleaning the pool so the upkeep was very good. The rooms... More 

Was this review helpful? Yes 1
nimisha33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for your review. We are happy to have you, and so glad to have exceeded your expectations. We appreciate your business, and thank you for giving us the opportunity to serve you. More 

Belvidere, Illinois
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 12, 2014

The room was clean, the bed was comfortable and the hotel was quiet. The restaurant had good food with several choices for dinner. Fantastic free breakfast. The staff was very friendly and knowledgable. Would recommend and will stay again!

Was this review helpful? Yes
nimisha33673, Front Office Manager at Quality Inn Trinidad, responded to this review

Thank you for your nice comments. We are glad you enjoyed your stay and so happy to hear that you enjoyed our staff and were of good service to you. Once again thank you and hope to be able to keep serving you in the near future. More 

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