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Holiday Inn Hotel & Suites Trinidad

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3130 Santa Fe Trail Dr, Trinidad, CO 81082
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1 room 1 adult
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Holiday Inn Hotel & Suites Trinidad
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160 Reviews from our TripAdvisor Community

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2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Long day..tired and hungry..There is a little take out area with sandwiches,salads etc, open until 10:00pm ..was great and tasty..The actual room stay was great and comfortable .The breakfast was the gem for me as they have items for people with gluten issues...even bread!! It was the the first time in 3 days I really was able to eat! The... More 

Helpful?
Thank Joel O
Fort Worth, Texas
Level Contributor
103 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We travel to the Mountains two or three times a year and this is a good stopping point. Very convenient from 25 and plenty of places to eat just a few miles away. Hotel is clean and quiet. There is an indoor pool I plan to use next visit. We will be back!

Helpful?
Thank Allison M
Walnut Creek, California
1 review
5 of 5 stars Reviewed 2 weeks ago

This experience was similarly pleasant to the one I had at this property five years ago. Jude and Liz at the front desk greeted us with smiles when we arrived at check-in which was fast and painless. They informed us about the pool and other things to do on the property. When I came downstairs later that night to use... More 

Helpful?
Thank Adam W
Dumas, Texas
Level Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After white knuckling it on icy roads for 7 hours I made to the hotel. Looking forward to checking in getting some food and a cold beer at the hotel restaurant and bar. Walked up to the front desk and stood there for 10 minutes waiting for someone to check me in, the lobby was empty. Finally the front desk... More 

Helpful?
Thank safetyman79
IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear safetyman79, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your high score in cleanliness. However, we’re sorry we fell below your expectation regarding customer service. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will help... More 

Pueblo, Colorado
Level Contributor
117 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

On the south end of Trinidad at Exit 11 off I-25. If you need to stop because of weather this is a good place. The room was large, clean and okay decorated. My room did not have a fridge or microwave. There is a resturant in the lobby. Breakfast was good, fresh, hot with lots of healthy choices. Same for... More 

Helpful?
Thank DR186
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 27, 2015

Paul the front desk guy on duty when I checked in was doing an outstanding job answering questions, checking in guests, while answering the phone and maintained great compsure and went out of his way for every guest without panicking or getting overwhelemed. Kudos to Paul and the nice clean rooms and restaurant venue at one location the blizzard

Helpful?
1 Thank Rick H
Berkshire, UK
Level Contributor
327 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 284 helpful votes
2 of 5 stars Reviewed November 9, 2015

There's a turn-off about a couple of miles south of Trinidad's small downtown. There's a gas station or two and several hotels that all look similar. One of them is the Holiday Inn, Its OK, just another modern mid range hotel with few distinguishing marks save maybe slower than usual WiFi. We'd taken a walk/drive around Trinidad and discovered that... More 

Helpful?
1 Thank DavidHBerkshire_UK
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear DavidHBerkshire_UK, We appreciate you taking the time to share your feedback regarding your stay with us. We give the utmost importance to our guest comments as they help us improve and continually provide the best guest experience possible. It is nice to know that you were satisfied with hotel. However, we are truly sorry for falling short of your... More 

ALEXANDRIA
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 14, 2015 via mobile

Stayed on way to funeral. Had made reservation ahead of time and specified lower floor, suite , view. Was assured we had it by desk clerk. Arrived right at check in time. Room was on 1st floor and they said it was a suite with a view. It was on the first floor and that's it. Very very small room... More 

Helpful?
1 Thank WADE P
IHGCare, Public Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear WADE P, Thank you for taking the time to write a review of your recent stay. I am glad that you liked the food we have served. On the other hand, allow me to apologize if our room accommodations did not meet your expectations. While it is regrettable to know that purpose of your travel, I would have preferred... More 

Rockdale
Level Contributor
45 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed October 12, 2015

Very nice property. We stay in this hotel every year on our way to Estes Park, Co. on vacation. The rooms are always fresh, clean and provide for a nice rest before going on the next day. We normally travel about 13 hours from our home in Texas before we stop. There is a good mexican food restaurant close by... More 

Helpful?
1 Thank Michael B
Fort Worth, Texas
Level Contributor
355 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
3 of 5 stars Reviewed September 28, 2015

Do not get caught out on the road with out a room they fill up fast at dark! We tried to stay at two other places, but they had just filled up. Since there seems to be a pretty big level of difference between properties and I did not want to stay in a dump, we stayed at this over... More 

Helpful?
2 Thank michael m
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear Michael M, Thank you for taking the time to express your thoughts and concerns. I am pleased to hear that you found your room accommodations to your liking. However, I apologize for not meeting your expectations when it comes to breakfast. Your comments are noted and forwarded to our Management team for proper evaluation. I greatly appreciate you sharing... More 

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