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Holiday Inn Hotel & Suites Trinidad

3.0 of 5
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3130 Santa Fe Trail Dr, Trinidad, CO 81082
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Holiday Inn Hotel & Suites Trinidad
Best prices for: 1 room 1 guest
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Ranked #5 of 10 Hotels in Trinidad
A recent review
5 of 5 stars reviewed 2 days ago
Michael G Firestone
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138 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Firestone
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

I've stayed here three times in the last year and everytime has been better than the last! How many Bars have you sat at in a Holiday Inn Express? Much less, one that has the friendliest and best bartenders in town. In the restaurant, The food is "down to earth" good home cooking--fried potatoes and Southern Colorado green chili--w/anything you... More 

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Lake Charles, Louisiana
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Easy check in and out. Nice bed, pool is kind of cold but there's a hot tub. Walmart is across the interstate! that's convenience!! We only stayed for a night, nothing more than everything's fine. Try to print out another booking page, ink almost out but I got it. No noise from the interstate though even is so close to... More 

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golden, co
Top Contributor
74 reviews 74 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Fairly new property. Easy check-in, clean rooms. Breakfast was not very good. Dining Room was cold and I was waited on by an overly casual senior. My huevos rancheros came with corn tortillas instead of flour. It was largely flavorless with the canned refried beans. Right beside a busy Interstate, but just south of town. Easy access to the Lake... More 

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Rio Rancho, New Mexico
Contributor
13 reviews 13 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Holiday Inn in Raton, NM is $20-$50 less expensive...just down the road a little bit. Went down to Tequila's to eat based on prior experience with restaurant. Great Restaurant! Rooms are comfortable and does the job...$150.00 is just a little too much!!

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McKinney, Texas
Top Contributor
379 reviews 379 reviews
24 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are on our way from Dallas to Crested Butte, and stopped in Trinidad for the night. The Holiday Inn & Suites looks like a brand-new hotel. Contemporary, clean, organized well. We had a lovely room with comfortable beds. Perfect after a long drive.

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed May 23, 2015 via mobile

First of all I couldn't be happier with the hotel service and the quality of bed, both of those were great. That being said, the restaurant took over fort give minutes to make eggs, made them wrong, all while the servers ignored their customers. I was seated, my order was taken, and after forty five minutes of no contact, I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear dangerboy45, Thank you for being an IHG Rewards Platinum Elite Member and for taking the time to share your comments. We appreciate that you found our beds comfortable. However, we are disappointed to read of the issues you had with our restaurant and the level of service provided by our restaurant staff. As these events are clearly standards that... More 

Top Contributor
79 reviews 79 reviews
12 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed May 22, 2015

Stayed her last night on our way from Dallas to Breckenridge. Jude at the front desk was very helpful and got our favorite room 134, near the exit. Our dogs like it here and the staff is very accommodating, making sure we always have a fridge and microwave, as requested. We have been coming here for 5 years and have... More 

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Kevil, Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 3, 2015

I have been a business traveler for many years, this is a shame. I need to make sure someone is accountable. I tried to check in with my business partner and did not get a warm greeting from the front desk clerk Shelby. I asked question about rates and breakfast and was told we are NOT AN EXPRESS. So I... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear Paul B, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service, especially to our valued IHG Rewards Club members. However, it seems that we were not able to execute an exemplary hotel stay experience due to the type of customer service received. Please accept our sincere apologies for the... More 

Gulliver, Michigan
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 23, 2015

When we registered during a spring snowstorm with hail at the CO-NM border, the desk clerk who--granted--probably tells people this dozens of times daily: "There is no free breakfast in THE INN" although we have a dining room. Well, duh! Obviously not the friendly one from Querina V's review. We've stayed at both types and know the difference--we read names.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Trinidad, responded to this review

Dear Vicki H, Thank you for taking the time to express your thoughts and concerns about your recent stay. It is nice that you found our breakfast selection to be good. However, it is regrettable that you received below par service from our hotel staff. We take all comments seriously and your feedback will be used to improve on what... More 

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 3, 2015

My family and I stopped in Trinidad on the way back from Colorado Springs. We wanted to cut the trip in half from Colorado Springs to Santa Fe, New Mexico. When we walked through the door, we greeted by a very friendly woman who worked at the front desk. Check in was easy and the room we stayed in was... More 

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