We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Jomtien Beach hotels

Pinnacle Grand Jomtien Resort & Spa

3.5 of 5 Resort   |   37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
Hotel amenities
Save Saved
You added Pinnacle Grand Jomtien Resort & Spa to your Saves list
Pinnacle Grand Jomtien Resort & Spa
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
81%
Ranked #1 of 4 hotels in Jomtien Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
AndiMG Munich, Germany
  • Overview
  • Reviews (207)
  • Photos (410)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (7)
  • More
true
Write a Review

207 people have reviewed this hotel

Traveler rating
    76
    91
    22
    9
    9
See reviews for
47
46
9
2
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Thai first
  • Any
English first
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed yesterday NEW

It use to be my favorite hotel in Pattaya when I was young. Coz of the location, atmosphere, and guest are nice.most are Europe family not I Chinese style ! I know it getting old but I do believe in service mine until I did the reservation with them it up side down from it use to be.and I hope... More

Was this review helpful? Yes
Munich, Germany
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

The resort is located somewhat out of town from Pattaya in a quiet area where the beach is tidier and everything is less crowded and seedy. The service is nice and they have a good restaurant and pools. The greatest part for me was the tailor shop right in the resort, run by Ronie, who is fluent in more languages... More

Was this review helpful? Yes
Bangkok, Thailand
Top Contributor
128 reviews 128 reviews
87 hotel reviews
187 helpful votes 187 helpful votes
1 of 5 stars Reviewed 4 weeks ago

One of the worst stays in a Thai hotel ever! I was really impressed by the most reviews in the tripadvisor and the professional photos of the hotel and I made the mistake to book a long weekend there. It was one of the worst stays in Thailand ever! We have booked in room with a sea view but we... More

Was this review helpful? Yes 6
Melbourne, Australia
1 review
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 8, 2014 via mobile

I recently stayed at this resort with my husband and children. From the moment we arrived, we received nothing but poor service. We stood waiting in the lobby whilst staff sat at their desks seemingly unaware we were there, despite being stood with 3 young, noisy children. We arrived to our dirty, old style room to much disappointment. This was... More

Was this review helpful? Yes 8
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 7, 2014

I have been staying at the Pinnacle Grand Resort for over 15 years and as such feel qualified to give an un-biased report. Over this time, I have got to know all the staff from management down to the young people that clean the pool. They are all helpful and always respectful and go out of their way to help.... More

Was this review helpful? Yes 5
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear bazza1011, thank you so much for taking time to give us such a great review. It is nice to hear that you have again enjoyed your holiday with us. It is a pleasure to hear that you were satisfied with our services and that you only gave us positive assessment criteria. We always try to make your holiday as... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

Stayed at the Pinnacle as part of a wedding party in early July. Thoroughly enjoyed my comfortable stay there and would recommend it to others. The staff were courteous, the facilities were great, I enjoyed the buffet breakfast each day and room service was good too!

Was this review helpful? Yes 4
Melbourne
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 7, 2014

I had a great stay in the bungalow room. Although it's 10+k from Pattaya town, it more than made up for it with its facilities. Pool at the edge of the deck, restaurant on the beach, tennis courts and a gym, and the beach a short 2min walk. I'd highly recommend it for couples, families and large groups (I was... More

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Craigdaplumba,' Thank you very much for your stay with us and for your kind words. We are pleased to see that we have contributed to a wonderful holiday and the Pinnacle team is looking forward in welcoming you again in the near future. Sunny regards, Jan Bremauer Guest Relation Manager Pinnacle Grand Jomtien Resort & Spa More

melbourne
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 7, 2014

Stayed in the bungalows at the Pinnacle. Rooms were spacious and clean. Very pleasant and enjoyed stepping out of our room into the swimming pool. Staff friendly and helpful. Nothing was too much trouble.

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear tiffanyMelbourne, thank you for bother to write a review. It is a pleasure that you have enjoyed your holiday at Pinnacle Resort in Jomtien. If you have any questions please do not hesitate to contact us under prjgr2@pinnaclehotels.com We hope to welcoming you again soon. Best regards, Jan Bremauer Pinnacle Grand Jomtien Resort & Spa More

Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 7, 2014

I have travelled all over the world and have never had a more unbelievable stay anywhere. The staff are absolutely top class, all management are more helpful than I have ever experienced!! The place is magnificent and there was nothing to fault at all. The food was amazing and everything we asked staff to do, was done immediately. A special... More

Was this review helpful? Yes 3
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Cherisse Thank you very much for the great review. We were very happy to hear that you have again enjoyed your holiday with us and that you were satisfied with all kind of services. We are trying to give the best to make your holiday as good as possible. We are looking forward to welcome you again in Pinnacle... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 6, 2014

Booked a "family room" through the manager for my family of 5. Was taken to a seemingly disused part of the resort to an old building on the top floor with no view. Walked into a largish room with a king bed, a fold out bed, a portable cot and a proper single bed in the corner. 5 people, 1... More

Was this review helpful? Yes 6
Owners: What's your side of the story?
If you own or manage Pinnacle Grand Jomtien Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Pinnacle Grand Jomtien Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pinnacle Grand Jomtien Resort & Spa

Address: 37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
Location: Thailand > Chonburi Province > Pattaya > Jomtien Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pinnacle Grand Jomtien Resort & Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Asiatravel.com Holdings, Agoda, Travelocity, Booking.com, Priceline, Tingo, HotelsClick, Otel, Hotels.com, BookingOdigeoWL and Venere so you can book your Pinnacle Grand Jomtien Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pinnacle Grand Jomtien Resort And Spa
Pinnacle Grand Jomtien Hotel Jomtien Beach
Pinnacle Grand Jomtien Resort & Spa Jomtien Beach, Pattaya

410 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (141)
Viewed
Room/suite (17)
Viewed
Dining (7)
Viewed
Pool/beach area (34)
Viewed
View from room (6)
Viewed
Hotel & grounds (40)
Viewed
Bathroom (2)
Viewed
Family/play areas (3)
Viewed
Other (32)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (270)
Viewed
The Hotel (31)
Viewed
Standard Room (48)
Viewed
Restaurants and Bars (8)
Viewed
Pool (32)
Viewed
Economy Room (45)
Viewed
Deluxe Room with Sea View (34)
Viewed
Deluxe Room (48)
Viewed
Beach (7)
Viewed
Amenities (17)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Jomtien Beach with
any amenities

Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The PINNACLE Grand Jomtien Resort & Spa is located on its own private beach separated from the Jomtien Pattaya beaches, and is about 9 km from South Pattaya. The hotel low rise buildings are set amidst a tropical landscape of lawns, pools and tropical trees. The 345 hotel rooms and suites are located in 8 low rise buildings (ground floor plus 2 floors) which are grouped around a free size swimming pool with a children's paddle pool, the Pool Bar and a large pond amidst a tropical garden with palm trees flowering shrubs and orchids. Beyond this area lays the second swimming pool, the tennis courts, a large lawn with palm trees and sunshades, the Beach Restaurant and Bar and the wide sandy beach. The PINNACLE Grand Jomtien Resort & Spa is specially suited for families and guests who want a private, peaceful and relaxing holiday on a private beach while shopping, entertainment, and festivities of Pattaya are awaiting. ... more   less 
Number of rooms
245

Questions & Answers

Questions? Get answers from Pinnacle Grand Jomtien Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer