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Pinnacle Grand Jomtien Resort & Spa

Certificate of Excellence
37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
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Pinnacle Grand Jomtien Resort & Spa
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At a glance

83%
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KEY AMENITIES
Pool
Room Service
Fitness Center with Gym / Workout Room
Free Internet
Restaurant
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Pinnacle Grand Jomtien Resort & Spa
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    268 Reviews from our TripAdvisor Community

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    Traveler rating
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    Rating summary
    • Sleep Quality
      4.5 of 5 stars
    • Location
      4 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4 of 5 stars
    Traveler tips help you choose the right room.   Room tips (9)
    Date | Rating
    • Chinese (Traditional) first
    • Chinese (Simplified) first
    • Danish first
    • Dutch first
    • English first
    • French first
    • German first
    • Italian first
    • Japanese first
    • Polish first
    • Russian first
    • Thai first
    • Any
    English first
    • All months
      (268)
    • Mar-May only
      (47)
    • Jun-Aug only
      (65)
    • Sep-Nov only
      (82)
    • Dec-Feb only
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    Glasgow
    Level Contributor
    4 reviews
    3 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 5 days ago NEW via mobile

    This is a peaceful resort with its own beach. The place was clean, well looked after and had a relaxing atmosphere. We found that many of the visitors here belonged to tour groups, who leave for excursions early in the morning and return after dinner, so the resort did not feel busy during the day even though we stayed in... More 

    Was this review helpful? Yes
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear JWSLW, Thank you for your kind sharing the experience during stay with us and I am very delight to read your nice comments. It was my pleasure to learn that you thoroughly enjoyed stay with us and appreciated our overall amenities and facilities especially, the service from my colleague which I have shared to them. Thank you for the... More 

    Level Contributor
    8 reviews
    4 hotel reviews
    common_n_hotel_reviews_1bd8 1 helpful vote
    4 of 5 stars Reviewed 2 weeks ago

    We've being for 2 days only, but liked this place. Green and peaceful hotel with amazing tree near restaurant. Too far from center. Free buss is only when you take 10 days reservation. Too expensive car to Pataya. Anyway , we think it a good holiday for family. Stuff doesn't know English at all except Resection.

    Was this review helpful? Yes
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear Maria S, Thank you for your kind sharing the experience during stay with us and I am very delight to read that you found us the excellent hotel. It was my pleasure to learn that you thoroughly enjoyed stay with us and appreciated our overall amenities and facilities especially, the service from my colleague which I have shared to... More 

    Roanoke, Virginia
    Level Contributor
    29 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 38 helpful votes
    5 of 5 stars Reviewed 4 weeks ago

    Flawless. We have 2 older kids and 2 babies. We never thought a vacation was possible with so many kids, but this place was wonderful. The numerous pools and choices of rooms are great! We HIGHLY recommend the "Superior Bungalow" rooms. You can't beat having a private pool right outside your room! Also, based on what we saw from other... More 

    Was this review helpful? Yes 3
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear the4cokes Greetings from Pinnacle Grand Jomtien Resort, where tradition lives on! It was my pleasure to read your review with thankful for taking your time to share the experience on TripAdvisor. Moreover, I was very delighted to learn that you thoroughly enjoyed staying with us. Thank you for left your highly recommend to us and I really do appreciated... More 

    Chiang Mai, Thailand
    Level Contributor
    9 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 17 helpful votes
    4 of 5 stars Reviewed June 14, 2015

    I have read other reviews criticizing below standard quality of their staffs and their ignorance but I can assure you that I found out quite opposite to those negative claims. Receptionists were friendly. Both young and old housekeepers greeted us every time when they saw us around. During checkin, our receptionist put other guess to our pre-booked room which was... More 

    Was this review helpful? Yes 2
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear Sylarx, Thank you for spending the time to write a review for us in TripAdvisor. I was delighted to read that you found us very good and impressed our service as well. Thank you so much for visit us and and we hope we could have the further opportunity to welcoming you back again. With kind regards Mr. John... More 

    Bangkok
    Level Contributor
    48 reviews
    41 hotel reviews
    common_n_hotel_reviews_1bd8 23 helpful votes
    3 of 5 stars Reviewed June 13, 2015

    I spend only a night in this resort. It is located on the Jomtien beach. There are 2 swimming polls, 2 restaurants, 1 tailor, and a salon. Service, room condition, and breakfast are on average level. Try a restaurant near the hotel, called glass house.

    Was this review helpful? Yes 2
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear Noom-Noom, Greetings form Pinnacle Grand Jomtien Resort and thank you for sharing your experience with us. It was nice reading your kind review in TripAdvisor. I truly appreciated and thank you again for taking the time to write it for us. We looking forward to see you soon. best regards John Hoermann Assistant Manager Pinnacle Grand Jomtien Resort prjgr2@pinnaclehotels.com More 

    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed May 28, 2015

    After looking for a place to have our wedding we choose Pinnacle Grand Jomtien. Khun Somikate and his staff made us feel very welcomed and at home since the first day. All our requests for the wedding were meet and also exceeded our expectations. Words cannot describe how happy we were of how professional and the length of detail and... More 

    Was this review helpful? Yes 1
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear Tony G I was really pleased to read your feedback following your recent stay and your Wedding Ceremony at Pinnacle Grand Jomtien Resort. I am delighted to read your review and learn that you had a relaxing stay with us and also appreciated the service from my colleague. It was indeed our pleasure to have you as our guest... More 

    Kiev, Ukraine
    Level Contributor
    12 reviews
    6 hotel reviews
    common_n_hotel_reviews_1bd8 11 helpful votes
    4 of 5 stars Reviewed May 28, 2015

    We've been staying at Pinnacle in May 2015 during the honeymoon. Advantages: the hotel is located in a beautiful garden, the sea is relatively clean (in comparison with the sea in Pattaya, unsuitable for swimming), the food (breakfast) is good, even some local meals occur. Disadvantages: hotel staff ignored us as if we were ghosts. Noone smiles - dissappoints a... More 

    Was this review helpful? Yes 1
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

    Dear Helen Greetings from the Pinnacle Grand Jomtien Resort, Please accept my sincere apology for the possible inconvenience you have experienced during your stay and it was my deepest regret to learn that we could not meet with our guest satisfaction. We will talk about your review in our morning briefing and make sure, that the proble with the bed... More 

    2 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    3 of 5 stars Reviewed April 23, 2015 via mobile

    Having paid for a beach front delux room we were surprised how dated the unit is which certainly needs renovating to be considered 'deluxe'. Old chipped furniture and ill fitting wardrobe doors and well worn balcony furniture isn't deluxe. On the positive side, the grounds are lovely, the beach clean and crowd free and the staff are very pleasant and... More 

    Was this review helpful? Yes 1
    Hotels-Resorts P, Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review
    Google Translation

    Sehr geehrter Herr Ron C, Vielen Dank das Sie sich die Zeit genommen haben um uns hier auf Tripadvisor zu... More 

    1 review
    common_n_hotel_reviews_1bd8 4 helpful votes
    5 of 5 stars Reviewed March 14, 2015 via mobile

    My company choose Pinnacle Grand Jomtien for 34 seminars a year because of good sevices, many type of roomsfor your choice, conference room, facilities, private beach, foods and spa. I feel like home every time I stay here for their hospitality.

    Was this review helpful? Yes 4
    Caracas, Venezuela
    Level Contributor
    50 reviews
    32 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    4 of 5 stars Reviewed March 2, 2015

    I selected the Pinnacle Grand Jomtien mainly because two reasons: it has its own private beach and it's far from the hustle and riot of Central Pattaya beach/Walking Street.Yet, if you want to go there for clubbing, nightlife, night market, etc, it's just a 10 min drive from the hotel. Our check-in was really fast and we were greeted by... More 

    Was this review helpful? Yes 5
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    Deluxe Room with Sea View (34)
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    Standard Bungalow (39)
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