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Pinnacle Grand Jomtien Resort & Spa

Certificate of Excellence
3.5 of 5
37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
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Best prices for: 1 room 1 guest
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Pinnacle Grand Jomtien Resort & Spa
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Pinnacle Grand Jomtien Resort & Spa
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243 reviews from our community

Traveler rating
    95
    104
    25
    9
    10
See reviews for
63
53
11
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Russian first
  • Thai first
  • Any
English first
  • All months
    (243)
  • Mar-May only
    (39)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (82)
  • Dec-Feb only
    (74)
All months
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015 via mobile

My company choose Pinnacle Grand Jomtien for 34 seminars a year because of good sevices, many type of roomsfor your choice, conference room, facilities, private beach, foods and spa. I feel like home every time I stay here for their hospitality.

Was this review helpful? Yes 1
Caracas, Venezuela
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 2, 2015

I selected the Pinnacle Grand Jomtien mainly because two reasons: it has its own private beach and it's far from the hustle and riot of Central Pattaya beach/Walking Street.Yet, if you want to go there for clubbing, nightlife, night market, etc, it's just a 10 min drive from the hotel. Our check-in was really fast and we were greeted by... More 

Was this review helpful? Yes 1
Enschede, The Netherlands
Contributor
11 reviews 11 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 22, 2014

Nice hotel, near the beach with its own private beach. Staff is very friendly. Breakfast buffet really good. Room was spacious and clean, but there were ants. Even after we changed rooms. Very nice garden.

Was this review helpful? Yes 3
Hotels-Resorts P, Leiter Gästebetreuung at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Guest, Thank you for your comments on Tripadvisor. Its very nice to hear that you had enjoyed your days with us. We hope you will visit us again soon. With sunny regards, The Pinnacle Team John Hoermann Assistant Manager More 

Hong Kong,
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 4, 2014

I stayed in November for 5 nights at the Pinnacle together with my wife. We had a good Deluxe Room with Seaview and a Balcony. Overall we had a great time there. It is the perfect place especially if you don t want to lie on the beach or at the pool all the time. Now beach is clean and... More 

Was this review helpful? Yes 6
Hong Kong, China
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 3, 2014

I've stayed at this location for the 3rd time this year and can't understand some of the reviews written here. Yes there are Russian and German guests but this didn't seem to bother me at all. Everyone seems to enjoy there own areas. If I had an issue with my room it was dealt with promptly. The internet was slow... More 

Was this review helpful? Yes 5
Bangkok, Thailand
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 8, 2014

The only one thing I did like the most is the swimming pool , long and deep one the beach was too crowded for me and breakfast was awesome ( but staffs weren't ) ... Mostly 90% of guess are Russians and some Thais .. maybe I'm Thai and they less welcome .

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed September 1, 2014

It use to be my favorite hotel in Pattaya when I was young. Coz of the location, atmosphere, and guest are nice.most are Europe family not I Chinese style ! I know it getting old but I do believe in service mine until I did the reservation with them it up side down from it use to be.and I hope... More 

Was this review helpful? Yes 6
Munich, Germany
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2014

The resort is located somewhat out of town from Pattaya in a quiet area where the beach is tidier and everything is less crowded and seedy. The service is nice and they have a good restaurant and pools. The greatest part for me was the tailor shop right in the resort, run by Ronie, who is fluent in more languages... More 

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear AndiMG, Thank you for your comments on Tripadvisor. Its very nice to hear that you had enjoyed your days with us. We hope you will visit us again soon. With sunny regards, The Pinnacle Team More 

Bangkok, Thailand
Top Contributor
134 reviews 134 reviews
90 hotel reviews
211 helpful votes 211 helpful votes
1 of 5 stars Reviewed July 30, 2014

One of the worst stays in a Thai hotel ever! I was really impressed by the most reviews in the tripadvisor and the professional photos of the hotel and I made the mistake to book a long weekend there. It was one of the worst stays in Thailand ever! We have booked in room with a sea view but we... More 

Was this review helpful? Yes 11
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Guests, Thank you for taking the time to write a review. We apologies for all the misunderstanding, we will investigate according to your review. The announced problems will be sort out and if you visit us again it will be different from your last stay. Best regards, The Pinnacle Team More 

Melbourne, Australia
1 review
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed July 8, 2014

I recently stayed at this resort with my husband and children. From the moment we arrived, we received nothing but poor service. We stood waiting in the lobby whilst staff sat at their desks seemingly unaware we were there, despite being stood with 3 young, noisy children. We arrived to our dirty, old style room to much disappointment. This was... More 

Was this review helpful? Yes 12
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Guest, Thanks for posting a review on Tripadvisor. We apologies for all the misunderstanding which happened. Please be informed that not our staff sleep in the hotel, it was a seminar group which stayed only 1 night. Our Staff had a look to many other rooms with you but you disagree as you didn't want to pay a higher... More 

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