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All 4 Jomtien Beach hotels

Pinnacle Grand Jomtien Resort & Spa

3.5 of 5 Resort   |   37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
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Pinnacle Grand Jomtien Resort & Spa
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81%
Ranked #1 of 4 hotels in Jomtien Beach
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
bazza1011 Melbourne, Australia
  • Overview
  • Reviews (203)
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203 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
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English first
Melbourne, Australia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I recently stayed at this resort with my husband and children. From the moment we arrived, we received nothing but poor service. We stood waiting in the lobby whilst staff sat at their desks seemingly unaware we were there, despite being stood with 3 young, noisy children. We arrived to our dirty, old style room to much disappointment. This was... More

Was this review helpful? Yes 4
Melbourne, Australia
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have been staying at the Pinnacle Grand Resort for over 15 years and as such feel qualified to give an un-biased report. Over this time, I have got to know all the staff from management down to the young people that clean the pool. They are all helpful and always respectful and go out of their way to help.... More

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear bazza1011, thank you so much for taking time to give us such a great review. It is nice to hear that you have again enjoyed your holiday with us. It is a pleasure to hear that you were satisfied with our services and that you only gave us positive assessment criteria. We always try to make your holiday as... More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Pinnacle as part of a wedding party in early July. Thoroughly enjoyed my comfortable stay there and would recommend it to others. The staff were courteous, the facilities were great, I enjoyed the buffet breakfast each day and room service was good too!

Was this review helpful? Yes 4
Melbourne
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a great stay in the bungalow room. Although it's 10+k from Pattaya town, it more than made up for it with its facilities. Pool at the edge of the deck, restaurant on the beach, tennis courts and a gym, and the beach a short 2min walk. I'd highly recommend it for couples, families and large groups (I was... More

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Craigdaplumba,' Thank you very much for your stay with us and for your kind words. We are pleased to see that we have contributed to a wonderful holiday and the Pinnacle team is looking forward in welcoming you again in the near future. Sunny regards, Jan Bremauer Guest Relation Manager Pinnacle Grand Jomtien Resort & Spa More

melbourne
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed in the bungalows at the Pinnacle. Rooms were spacious and clean. Very pleasant and enjoyed stepping out of our room into the swimming pool. Staff friendly and helpful. Nothing was too much trouble.

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear tiffanyMelbourne, thank you for bother to write a review. It is a pleasure that you have enjoyed your holiday at Pinnacle Resort in Jomtien. If you have any questions please do not hesitate to contact us under prjgr2@pinnaclehotels.com We hope to welcoming you again soon. Best regards, Jan Bremauer Pinnacle Grand Jomtien Resort & Spa More

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have travelled all over the world and have never had a more unbelievable stay anywhere. The staff are absolutely top class, all management are more helpful than I have ever experienced!! The place is magnificent and there was nothing to fault at all. The food was amazing and everything we asked staff to do, was done immediately. A special... More

Was this review helpful? Yes 3
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Cherisse Thank you very much for the great review. We were very happy to hear that you have again enjoyed your holiday with us and that you were satisfied with all kind of services. We are trying to give the best to make your holiday as good as possible. We are looking forward to welcome you again in Pinnacle... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked a "family room" through the manager for my family of 5. Was taken to a seemingly disused part of the resort to an old building on the top floor with no view. Walked into a largish room with a king bed, a fold out bed, a portable cot and a proper single bed in the corner. 5 people, 1... More

Was this review helpful? Yes 6
Lucknow
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

We stayed here in February and just enjoyed the whole experience. The rooms were great for the price. They have 2 pools and a gym. A strip of beach which is semi private. My daughter enjoyed the pool so much. The only downside is the commute to Pattaya which needs a taxi as the hotel is located away from Tuk... More

Was this review helpful? Yes 4
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear arihantjain99999, Thank you for your fantastic review. We are delighted to hear that you continue to enjoy your stays at Pinnacle Grand Jomtien Resort & Spa and that you find the pool, rooms and all in all to be to your liking. We look forward to your next return to Grand Jomtien Resort & Spa. Sincerely, Jan Bremauer Pinnacle... More

Bangkok, Thailand
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 6, 2014

We had a really nice and interesting experience. The staff are super nice and friendly. Breakfast are fantastic. Especially here having an “AUDI” bird which you will falling in love with him and never forget.

Was this review helpful? Yes 5
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Pinnacle Guest, Thank you very much for your stay with us and for your kind words. We are pleased to see that we have contributed to a wonderful holiday and the Pinnacle team including Audi is looking forward in welcoming you again in the near future. Best regards, Mike Moegersheimer Guest Relation Manager More

Somerset
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed February 12, 2014

After what seemed like an eternity in getting here, Driver issues, Yes he knew where I was staying , then he got lost and then he advised me it was a bad place then after 100 more excuses, we arrived, very tired. But……….. oh how lovely everyone was, a refreshing drink, staff that spoke English, polite and friendly, just such... More

Was this review helpful? Yes 3
Hotels-Resorts P, Guest Relations Manager at Pinnacle Grand Jomtien Resort & Spa, responded to this review

Dear Jack, Thanks for taking the time to write a review over the Grand Pinnacle Resort & Spa in Jomtien. We happy to hear that you enjoyed your stay with us. And we looking forward to welcoming you again in our Resort. Thanks for your advise about the smoking in our Restaurants. Please be informed that we created non-smoking areas... More

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Additional Information about Pinnacle Grand Jomtien Resort & Spa

Address: 37/2-11 Moo 2, Sukhumvit Road | Na Jomtien, Sattahip, Chonburi, Jomtien Beach, Pattaya 20250, Thailand
Location: Thailand > Chonburi Province > Pattaya > Jomtien Beach
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Pinnacle Grand Jomtien Resort & Spa 3.5*
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Also Known As:
Pinnacle Grand Jomtien Hotel Jomtien Beach
Pinnacle Grand Jomtien Resort And Spa
Pinnacle Grand Jomtien Resort & Spa Jomtien Beach, Pattaya

139 photos of this hotel

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Class
Official Description (provided by the hotel)
The PINNACLE Grand Jomtien Resort & Spa is located on its own private beach separated from the Jomtien Pattaya beaches, and is about 9 km from South Pattaya. The hotel low rise buildings are set amidst a tropical landscape of lawns, pools and tropical trees. The 345 hotel rooms and suites are located in 8 low rise buildings (ground floor plus 2 floors) which are grouped around a free size swimming pool with a children's paddle pool, the Pool Bar and a large pond amidst a tropical garden with palm trees flowering shrubs and orchids. Beyond this area lays the second swimming pool, the tennis courts, a large lawn with palm trees and sunshades, the Beach Restaurant and Bar and the wide sandy beach. The PINNACLE Grand Jomtien Resort & Spa is specially suited for families and guests who want a private, peaceful and relaxing holiday on a private beach while shopping, entertainment, and festivities of Pattaya are awaiting. ... more   less 
Number of rooms
245

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