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Crossland Economy Studios - Denver - Thornton

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8750 Grant Street, Thornton, CO 80229 (Formerly Crossland Denver / Thornton)
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Crossland Economy Studios - Denver - Thornton
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Crossland Economy Studios - Denver - Thornton
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41 reviews from our community

Traveler rating
    2
    4
    1
    6
    28
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4
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13
Rating summary
  • Location
    2.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2 of 5 stars
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Gillette, Wyoming
Contributor
12 reviews 12 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 19, 2015

Extended stay motels position themselves as home away from home...not true here. While relocating after employment, were annoyed when after 2 weeks, we still couldn't get a washing machine (2 out of 4 washers have been "out of service please be patient") since March 27 when we checked in. My husband tried to microwave cup of coffee last night and... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you for the feedback about your stay at our hotel. We apologize that you did not have a better experience at our location. I am sorry for the maintenance issues you experienced and the delays that occurred while working to resolve these issues. Our vendor had to order a few parts in order to make the repairs. The customer... More 

1 review
1 of 5 stars Reviewed April 12, 2015

Arrived at hotel at 10 pm. They had no record of my reservation. Once they found it, it took 45 minutes to check in. Was scheduled to get at queen bed, but only got a full. Immediately entering the room the grossness and smell was horrible. Finally fell asleep to wake up to bugs crawling all over me!! Went to... More 

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I want to personally apologize about the situation that you described regarding the mix-up with your reservation and room type as well as the cleanliness issues you experienced. I am sorry that the room was not up to standards. We will be inspecting all... More 

Travelers are raving about these Thornton hotels

Arvada, Colorado, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 22, 2014

What wasn't wrong with this dump! Filthy dirty, bad smell, people selling drugs in the parking lot, people smoking drugs in the rooms. Yes we saw them as they left the door open. Cat woman living there in another room. Laundry hanging all over the banisters, graffiti all over the walls, etc. We refused to even stay! I wouldn't refer... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I was disheartened to read that our hotel was not clean and that you did not feel safe while staying with us. Please accept our apologies. I met with the staff, and we will be walking the property more often to ensure that the... More 

Malmo, Sweden
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 20, 2014

Really clean, comfortable beds, nice and friendly front staff, what more can you ask for? Really price worthy. Kitchen utensils are handed out by reception when asked for. They are really clean also. Recommend this for budget travellers.

Was this review helpful? Yes
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you so much for sharing your experience with us. I am happy to hear that you found the beds to be comfortable and had a good experience at our location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 14, 2014

Wow! Where do I begin? They were suppose to put me in a double bed but instead they put me in a room that was a UV light nightmare (crime scene). You can feel the springs on the bed, the actual cracks on the floor, the smell of smoke in the air all while having to endure 80's-like accommodating appliances.... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you for the feedback about your stay at our hotel. I do apologize that you were not given the correct requested room. I will work with my staff to review our reservation and check-in procedures regarding Priceline to ensure that this does not happen again. As well, I am so sorry that your room had cleanliness issues and that... More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 12, 2014

Staying at Crossing Economy Studios was the worst experience that I have ever had. After 9 hours of driving we went to check in to the hotel, the employee, informed us the one of the two rooms we had reserved 2 months prior was unavailable. She tried to pull the, "oh, there's nothing I can do routine ," we werent... More 

Was this review helpful? Yes 4
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I want to personally apologize about the situation that you described regarding the mix up with your reservation. I can assure you that I have addressed this issue with my staff to ensure your experience is not repeated. As well, I do apologize that... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 13, 2014

Where do I begin? First off as I am checking in I am told I have to pay a 100$ deposit fee, even though they already have my credit card in the system? Whatever, I pay it. We then start walking to our room when we notice a lot of rooms are missing their room numbers. We pass multiple rooms... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

Thank you for the feedback about your stay at our hotel. We are very sorry to hear that your room was not cleaned properly and that you were not informed of the deposit prior to your arrival. We will be retraining our housekeeping staff to ensure all of our rooms are cleaned to our standards. We will also review our... More 

Denver, Colorado
Contributor
13 reviews 13 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed June 7, 2014

Do not stay here, especially for a night or two - way over priced for that! It seems to be a halfway house of sorts and the entire place is filthy. The police showed up three times during our overnight stay. I had written a review with over 20 photos but it didn't get approved. Many of the photos were... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I want to thank you for taking the time to write a review of our hotel. I am sorry to hear that you were not pleased with our rates and the cleanliness of our hotel. We continually work to improve our hotel, so we really appreciate your feedback. We hope to have the opportunity to provide you with a better... More 

Juneau, Alaska
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed May 7, 2014

I called to book three weeks at this hotel, after we sold our house. I specifically asked if the room had a full size refrigerator/freezer, since we were bringing the last of our food with us. I was told that yes, they do have full sized appliances. When my wife checked in, we found that there was only an under... More 

Was this review helpful? Yes 3
Manager_11525, General Manager at Crossland Economy Studios - Denver - Thornton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that you were given the incorrect information from our team. In response to your feedback, I am going to make sure that the reservation center is aware that we only have the small fridges in our rooms. We will also be... More 

1 review
1 of 5 stars Reviewed April 12, 2014

DISGUSTING. Worst hotel I have ever been in. Filthy. Broken items in the room. Dead bugs in light fixtures. Dirty stained sheets. The whole place is filthy. One lamp was broken. The dishes were dirty. Water damaged counters. Windows were dirty. Walk ways needed cleaning. Staff didn't want to be there.

Was this review helpful? Yes
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