The creed posted in their office reads "Treat Each Guest as You Would Like to be Treated"....they DO NOT live up to this motto! We checked in after paying for two Queen beds and were told "there were not Queens available - Housekeeping was gone for the night" and we were given doubles...not what we paid an extra $22 for! Then when we arrived in our room it smelled horrible and the refrigerator door was open and defrosting - leaking all over the floor. I called the front desk to have someone come and take care of the wet floor and leaking refrigerator and was told by the front desk clerk, "that is not my job!". After I said "excuse me?", she was extremely rude and said that she was not a housekeeper and maintenance person - none were available and I'd have to clean up myself and pull the refrigerator out and plug back in to prevent it from leaking more. I asked why a guest was expected to clean up after another guest - she hung up on me... more