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Doubletree by Hilton Hotel Denver - Thornton

3.5 of 5 83 East 120th Avenue, Thornton, CO 80233 (Formerly The Castle Hotel)
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Certificate of Excellence 2014
Doubletree by Hilton Hotel Denver - Thornton
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Doubletree by Hilton Hotel Denver - Thornton
Doubletree by Hilton Hotel Denver - Thornton
Doubletree by Hilton Hotel Denver - Thornton
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317 reviews from our community

Traveler rating
    194
    85
    25
    7
    6
See reviews for
88
51
9
136
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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Tuscaloosa, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

Staff were kind and helpful but cleanliness was lacking. My coffee maker water tank was full of old coffee with cream that someone had perhaps poured in to reheat their coffee as there was no microwave in the room. By the way, the mix had molded and I was given a clean coffee maker. I had stayed almost two weeks... More

Review collected in partnership with DoubleTree by Hilton

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Vienna, VA, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Thornton, CO Doubletree at 120th and I-25 was perfect for my business needs in Colorado last week. Location is ideal, next to drive-thru Starbucks, nearby shopping malls for after work, staff was excellent: accommodating, responsive, helpful, made my stay extra special and will stay there again.

Review collected in partnership with DoubleTree by Hilton

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed here while on business in Colorado and enjoyed my room and the hotel staff. The room was very clean and felt "new". As a woman traveler, safety is very important to me and I felt safe leaving after dark and returning. Staff was very nice and made me feel comfortable. I will stay at this hotel again.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Hastings, Michigan
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Staff was friendly. And hotel was nice. Rooms were clean. Breakfast and dinner were both good. I had a corner room and it was large and comfortable. I was however on only the 3rd floor and right by elevator and ice machine. So noise was a small issue. But luckily only for a short time in evening. I will stay... More

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Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

We appreciate your review and gracious feedback from your stay with us at Doubletree Thornton. I'm pleased to hear you found our cleanliness, service and amenities to your satisfaction. We hope to extend our hospitality to you again in the near future. More

1 review
2 of 5 stars Reviewed 1 week ago

Bathroom was dirty - comments to front desk and housekeeping yeilded nothing. Dirty towels from previous guest left in the bathroom along with a dirty shower. No service in restaurant -I waited for 10 minutes for someone to come seat me and no one ever showed up. The front desk staff is not effective and non responsive. Not the typical... More

Review collected in partnership with DoubleTree by Hilton

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Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

My sincere apologies that your experience was not consistent with the standards that we both have for Doubletree Hotels. Our lack of follow through and service is completely unacceptable to me. I am unsure why the restaurant was not open, as we did have two people scheduled. Please rest assured I will check into this and take steps to ensure... More

westminster, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

our room smelled like sewer, they said they had problems with the pipes, they did want to move our room but i was going to bed and didn't have time. I thought they would at least discount out room but did not offer. That is not good customer service.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

Thank you for your review and for your feedback. Hearing directly from guests is important as it tells us what we are doing well and what we need to do to improve. I hope you will accept my most humble apology for the smell that you experienced in your room. This is not normal at all. Please give me a... More

Woodbridge, NJ, United States
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Thornton, Westminster area is close to Boulder and Denver and the Doubletree Thornton provides a high quality place to stay in this area. With a background view of snowcapped mountains this hotel is comfortable and convenient. It is centrally located for this region and features excellent staff and management.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

We appreciate your review and gracious feedback from your stay with us at Doubletree Thornton. I'm pleased to hear you felt well taken care of by our staff, and found our service and location a perfect fit. We hope to extend our hospitality to you again in the near future. Regards, More

1 review
4 of 5 stars Reviewed 4 weeks ago

We have family in Westminster/Thornton so the location of this hotel was perfect. The staff was very friendly and efficient. Easy drive to downtown and the airport. Room was comfortable and clean. Did not use the dining facilities but the restaurant looked inviting. The patio would be great for drinks in the evening especially with the fire pits

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

Thank you for sharing all the facets of your stay that made for an excellent experience at Doubletree Thornton. We appreciate your compliments regarding our friendly staff, clean rooms and convenient location. We hope the weather permits you some time by the fire pits on your next visit to Thornton. Thank you, More

Steamboat Springs, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice staff, clean rooms and outstanding breakfast. I stayed for business and am not sure if I would stay for pleasure merely because of the surrounding area; though there are many great restaurants in the area there is little else to do.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

Thank you for taking the time to provide us your feedback about your stay with us at Doubletree Thornton. We're pleased to know our property and guest service met your satisfaction. Thank you for selecting our hotel for your travels. We hope you'll visit us again soon. More

Apple Valley, United States
1 review
5 of 5 stars Reviewed October 15, 2014

Great stay....will stay here again. Room was big and well appointed. Great freeway access and staff was helpful and friendly. Hotel was located near light retail with many choices for food and emergency supplies.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Pam H, General Manager at Doubletree by Hilton Hotel Denver - Thornton, responded to this review

Thank you for your comments, we are glad you enjoyed your stay with us. We look forward to being of service to you again. Regards, More

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Additional Information about Doubletree by Hilton Hotel Denver - Thornton

Address: 83 East 120th Avenue, Thornton, CO 80233 (Formerly The Castle Hotel)
Phone Number:
Location: United States > Colorado > Thornton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Hotel Denver - Thornton 3.5*
Number of rooms: 134
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Also Known As:
Radisson Hotel Thornton
Radisson Thornton
Radisson Hotel Graystone Castle
Thornton Radisson

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