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Hampton Inn Denver North / Thornton

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243 East 120th Avenue, Thornton, CO 80233
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1 room 1 guest
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Hampton Inn Denver North \/ Thornton
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192 Reviews from our TripAdvisor Community

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Traveler rating
    59
    67
    38
    19
    9
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72
37
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54
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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casper, United States
1 review
2 of 5 stars Reviewed 4 days ago NEW

I was quoted a lower price than when I got there. My room smelled like smoke. The faucet leaked and the breakfast was sub par, at best. The clerk was hard to understand and I am not biased but they should be able to communicate clearly, she tried, not her fault.

Review collected in partnership with Hampton

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Casper, Wyoming
2 reviews
1 of 5 stars Reviewed 1 week ago

I never thought I would say this, but I cannot recommend this place! Usually love to stay at a Hampton Inn, they always have good service and comfy beds. I booked this stay through an online booking source for my husband and kids. We called the hotel direct to confirm after booking and everything seemed fine. On arrival they were... More 

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HI_Guest_Services, Guest Relations Manager at Hampton Inn Denver North / Thornton, responded to this review

We are sorry we were not able to accommodate based on the reservation you were issued from Priceline/Hotwire. Unfortunately, we never received any reservations from them based on your first & last name. It is our understanding that we did offer to rent rooms on our side. We contacted priceline/hotwire (they are all owned by Expedia as well) & they... More 

Fishers, United States
1 review
2 of 5 stars Reviewed 1 week ago

Room was small, air never did cool off the room completely. Bathroom was dirty in all corners of the floor and mode on the ceiling. Pillows and sheets need were old and needed to be relaced. Internet was slow. Service was average. Breakfast was acceptable but are to eat was very crowded.

Review collected in partnership with Hampton

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HI_Guest_Services, Guest Relations Manager at Hampton Inn Denver North / Thornton, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptons and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Kansas City, Missouri, United States
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

older property. Mattress was not newer variety but fairly comfortable. Breakfast was pretty good. I've stayed in numerous Hampton Inn's and this one was not special. Staff was nice and friendly. Accommodating to requests!

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Denver, Colorado
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

As me coming a lot to this part of CO and having stayed in a lot of Hotels, i must tell u all who ever needs to be in this area and is looking for a super very nice , kind , warm , beautiful , good place and wants a real happy peaceful place to be please give this... More 

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Florissant, MO
Level Contributor
206 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Property was pretty much typical for Hampton Inn, but looked older than most properties. Room was clean and everything was in working order. Sofa sleeper in our room appeared to be new. The second night, our room was made up, but no towels were left for us. Had to go to the front desk to get towels. They informed me... More 

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Portland oregon
Level Contributor
160 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Find another hotel in Thornton, this Hampton is a dump. Walked in and was barely greeted - the front desk person kept answering the phone while I was trying to check in - never acknowledged as a Diamond member and then had to ask for a bottle of water. Room was OK. Workout room was small. But the Business center... More 

Was this review helpful? Yes
HI_Guest_Services, Guest Relations Manager at Hampton Inn Denver North / Thornton, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hampton and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

Nelson, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

just not what was expected from a Hampton. Will be changing brands for future visits. Staff was not the most helpful, breakfast options/quality has really declined. Very disappointed with the facility or maybe I should just say we were expecting much more from a Hampton.

Review collected in partnership with Hampton

Was this review helpful? Yes
HI_Guest_Services, Guest Relations Manager at Hampton Inn Denver North / Thornton, responded to this review

We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. We try hard to make sure all of our guests have a great stay as we are all about Satisfaction Guaranteed.... More 

San Diego, California
Level Contributor
333 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We had difficulty finding this hotel behind a restaurant and obscured by nearby hotels and office buildings as we exited the I-25 going south. Our arrival was very early on a Sunday morning, as we planned to attend an afternoon Rockies game. The desk clerk was very helpful, and held two of our larger bags for us. We found all... More 

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Mundelein, United States
Level Contributor
4 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

The hotels in Denver were very very expensive which surprised me. Luckily for us this Hampton was the only one that had rooms available, but after staying I know why. The hotel cleanliness was on the low side of average. The staff was fine but wasn't interested in going the extra mile. It was like the hotel was just going... More 

Review collected in partnership with Hampton

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