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Fairmont Heritage Place, Franz Klammer Lodge

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
Hotel website
567 Mountain Village Blvd., Telluride, CO 81435
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10% off room rate
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1 room 1 guest
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Fairmont Heritage Place, Franz Klammer Lodge
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109 Reviews from our TripAdvisor Community

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Traveler rating
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    6
    3
    1
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61
25
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
  • All months
    (109)
  • Mar-May only
    (24)
  • Jun-Aug only
    (37)
  • Sep-Nov only
    (23)
  • Dec-Feb only
    (25)
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Boulder, Colorado
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 1 week ago

The condo itself--with killer appliances (plan to cook!), comfy beds, good pillows, great bathrooms and stellar bath products (Le Labo) and incredible staff--is great but the hotel overall has a confusing multi-elevator system (make a good map please) and the pool area is fairly small. Our space was quiet and the location was great (very near gondola access). Plus, since... More 

Was this review helpful? Yes 1
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for the positive review of your stay at our property this summer. We are glad that you appreciated the many features and amenities in your residence, our goal is to be your 'home away from home'. As you mentioned, we do recommend taking advantage of the Lodge Tour upon arrival so that you can have a good working... More 

Lake Tahoe
Level Contributor
43 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were initially disappointed when we checked in and found that we'd been assigned to a room on the 2nd floor, even though we had requested a higher floor to avoid the noise and cigarette smoke coming in from the walkway below (since there is no air conditioning, opening the windows in summer is a must). The canned answer we... More 

Was this review helpful? Yes 1
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Hello TamikoBold - Thank you so much for your detailed review of our property. We are so glad that we were able to help make your stay in Telluride an enjoyable one. Our central location in Mountain Village is the ideal starting point for all of your Telluride adventures, be it hiking, biking or wining and dining! I'm sorry that... More 

Houston
Level Contributor
89 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed July 26, 2015

Just visited the Klammer during 4th of July week. Very busy week in Telluride. The 4th of July, The Yoga festival and the Ride Festival. Very impressed how smoothly the resort ran. 100% full and you were made to feel like you were the only guest there. Kuddo's to the whole team, everyone was so pleasant and helpful. We had... More 

Was this review helpful? Yes
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your continuous positive reviews of our property. We are happy to hear that you are pleased with the results of our property refresh! The 4th of July Weekend is a very exciting and fun time to be in Telluride, we are glad that our staff was helpful during your stay. We look forward to welcoming you back! More 

Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed July 25, 2015

The property is beautiful, situated in Mountain Village and a gondola ride away from the town and the market. The 2 bedroom condo was plenty big for our family of 4, the bathrooms are huge and luxurious, and the kitchen has everything you need. The staff is exceptional and customer service is extremely high. Before arriving, the staff helped us... More 

Was this review helpful? Yes
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for reviewing our property. We truly appreciate all of your insightful feedback. We're so glad that you were pleased with our accommodating staff during your planning phase of the trip. We certainly try to plan for every aspect of our guest's stay so that they can enjoy an extraordinary vacation. We are also glad that our luxury residences... More 

Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed July 9, 2015

Our first time visit to Telluride was made extra special by staying here. We were in a three bedroom condo that was perfectly appointed, very clean, and so comfortable. Just steps away from the gondola and in the heart of Mountain Village shops and restaurants.

Was this review helpful? Yes
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your feedback on the Fairmont Heritage Place Franz Klammer Lodge. We are happy to hear that you enjoyed our luxurious residences while visiting Telluride for the first time! Our location is ideal for a variety of outdoor activities in Mountain Village and the free, eco-friendly Gondola ride into the town of Telluride. We hope you will stay... More 

Oklahoma
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 8, 2015

Our family has been visiting the Franz Klammer for many years. The condos have just been re-decorated, and they are both beautiful and comfortable. The kitchens first rate, and are well stocked with cooking and serving pieces. The staff is EXCELLENT, and always ready to help with recommendations. Perfect spot for vacationing, summer or winter!

Was this review helpful? Yes
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for positive review on our property, we appreciate your feedback. It's great to hear from our guests who return every year to enjoy all of the wonderful amenities our property has to offer! We look forward to welcoming you back soon! More 

Wichita, Kansas
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 7, 2015

We enjoyed our short stay in the Franz Klammer Lodge. The 3 bedroom condo was nicely appointed and just the right size for our family. The beds were very comfortable, though and the rooms were spotless. The only drawback would be the lack of air conditioning and the west facing upper windows that did not have shade. I'm not particularly... More 

Was this review helpful? Yes 1
Heather C, Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your kind words about our staff - we are very proud of our positive reputation for being helpful and friendly to all of our guests at the Franz Klammer Lodge. We do apologize for the Telluride heat-wave that impacted your stay with us. Like many Telluride properties, we do not have air conditioning, as it is rarely... More 

albuquerque
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2015

The room is beautiful the amenities are nice the staff is friendly. Surprised by the $35 a night fee in addition to a $210 cleaning fee. One major drawback is that our room is so hot. No air conditioning, all the windows in the unit are open, and the master bedroom is almost 90°. Hope to be back in the... More 

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking a moment to review our property! We are happy to hear that you enjoyed the spacious residence and our engaging staff. It sounds like you stayed with us through an exchange program, which explains the nightly fee and departure clean charge. In addition, we apologize for the Telluride heat-wave that impacted your stay with us. Like... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 26, 2015

Love it here - relaxing! Everything is perfect and we'll be back next year. It is great to be able to leave your car and take the gondola back and forth in to town. Plenty of great places to eat. Great for hiking and enjoying the beautiful outdoors.

Was this review helpful? Yes 1
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for this wonderful note. It is great to hear that you enjoyed the Lodge's great location and Telluride's accessible transportation. We hope to have you visit us again soon! More 

North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2015

We celebrated our 10 year anniversary over five days in one of their newly renovated 2 BR units. The unit was gorgeous, the staff was exceptionally friendly and informative, and the complimentary perks including bikes, DVDs, and water bottles, were just icing on the cake. Mountain Village and Telluride are both very charming. We can't wait to visit again with... More 

Was this review helpful? Yes 2
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking the time to write us such a wonderful review! It is great to hear you were able to celebrate your anniversary in Telluride and enjoyed our luxurious and newly renovated residences! We hope to have you return soon. Thank you! More 

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