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Fairmont Heritage Place, Franz Klammer Lodge

Certificate of Excellence
GreenLeadersSilver level
4.0 of 5
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567 Mountain Village Blvd., Telluride, CO 81435
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Fairmont Heritage Place, Franz Klammer Lodge
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Ranked #9 of 18 Hotels in Telluride
Certificate of Excellence 2014
GreenLeadersSilver level
A recent review
5 of 5 stars reviewed 2 weeks ago
Mike C Saskatoon, Saskatchewan, Canada
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94 reviews from our community

Traveler rating
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    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Saskatoon, Saskatchewan, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Franz Klammer is ideally situated for your ski vacation in Telluride. Your are steps to the slopes and the shops in Mountain Village. The ski valet will take care of your skis - you don't even have to shlep them up to your room! The staff in the Franz ? Very helpful. Unit I stayed in - very nice -... More 

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for the wonderful review of our property! We are glad you enjoyed our central location to the ski area, restaurants and shops. In addition, it is wonderful to hear that you took advantage of our complimentary ski valet and overall level of service. We hope to have you stay with us again soon! More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
4 of 5 stars Reviewed 2 weeks ago

This our fourth visit to the Franz Klammer in Telluride and we have never been disappointed. It has a great location - across the plaza and you are on the slopes. It has wonderful and very helpful staff, with a great spa. The rooms come with fully equipped kitchens to eat some home cooked meals. Will definitively come back.

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking the time to review your stay with us. It is wonderful to hear that you come year after year to enjoy our proximity to the slopes, our Himmel Spa and the level of service our staff provides. We hope to see you again next year! More 

Frisco, Texas
Top Contributor
88 reviews 88 reviews
13 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed February 3, 2015

First-class service from every single uniformed staff member. Every nook and cranny was clean and polished. Beds comfortable and lush. Great views of the slopes. Amazing food, although quite pricey. Overall, there is nothing to complain about with this place. Great for romance or with kids.

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking a moment to provide feedback on our property. We are so happy that you experienced top notch service during your stay and were able to experience some of Telluride's unbeatable views! Please come stay with us again. More 

Montgomery, Alabama
Top Contributor
71 reviews 71 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 27, 2015

My husband and I enjoyed several days at this beautiful ski lodge recently, and we hope to come back again! This is a lovely accommodation with good service in a perfect location. It is a bit expensive, but worth the extra money for the amenities and luxury! We enjoyed the hot tubs with gorgeous mountain views, the hot chocolate served... More 

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your wonderful review of our property. We are so happy to hear that you enjoyed your stay with us and were able take advantage of our central location and complimentary amenities - including airport transfers, ski valet and coffee, hot chocolate and tea! We hope to see you again soon! More 

Sydney, Australia
Contributor
12 reviews 12 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 21, 2015

A great place to ski, particularly if you like skiing. The Klammer is more like a ski lodge than a hotel, seems the same group of people are there on a regular basis, hence if you travel there at the same time each year you begin to know the guests.

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your wonderful review of our property. We pride ourselves on our many repeat guests, who come to enjoy our property year after year. We hope you will return again for some more of Telluride's unparalleled skiing! More 

Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

For the quality of amenities and lack of kindness from the lodge staff, I would not recommend it. Concierge was great. Cleanliness not good for the price one pays. Management team was prejudiced towards the owners not the guests. Owner services catered to the owners only, the rest of us (paying customers) were left out in the cold sot to... More 

Was this review helpful? Yes 1
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking the time to provide feedback on your stay with us. We are sorry to hear that you felt that the price you paid was not appropriate for the amenities and service you received. We pride ourselves on providing an unforgettable vacation experience for all of our guests and sincerely apologize that you felt that you were... More 

Wilmette, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

We stay at Franz Klammer Lodge three weeks each year. The condos are large, attractive, comfortable and immaculate. The location is ideal . . . just steps from the slopes. The service is absolutely outstanding. Telluride is our favorite place, and we can't imagine staying anywhere else!

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for the wonderful review of our property. We appreciate you taking the time to recognize our service and ideal location at the base of the ski resort. It is wonderful that you are able to enjoy our spacious, luxury residences three times a year! We look forward to the next time! More 

New York
2 reviews
5 of 5 stars Reviewed December 13, 2014

The Franz Klammer was a perfect place to stay for a ski holiday in Telluride. I loved the spa and outdoor Jacuzzi. It was wonderful to have the option to cook, and to be in such incredible proximity to skiing, the gondola into town, etc. Also major bonus to have Le Labo products in the bathroom! EnJOY!

Was this review helpful? Yes
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your wonderful review of our property. We are glad to hear that you enjoyed our central location to the ski area and gondola, and enjoyed our Himmel Spa, complete with indoor and outdoor hot tubs. It is a wonderful way to relax after a long day on the slopes! We hope to see you again soon! More 

npdsgt618
Contributor
13 reviews 13 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 13, 2014

We just returned frlm the Franz Klammer and Telluride. This was our first trip to Telluride and we fell in love. The beauty, cleanliness, fresh air, and most of all the mountain. Such an amazing place. The Klammer is an amazing resort. Ski in, ski out right on lift 4. My 4yr old just learned to ski in one day... More 

Was this review helpful? Yes 1
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for taking the time to recommend our property. We are so happy that you enjoyed our central location at the base of the ski area and our spacious residences. It is wonderful to hear that you found our service to be spectacular and enjoyed the complimentary amenities we provide. We apologize that you found the residence temperature to... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 23, 2014

We arrived for a 3 day stay for our anniversary, hoping it wouldn't be too late in the year for some luxury accommodations, spectacular scenery, and hiking. We were not disappointed. The Franz Klammer was fantastic. Everything you could think of was in the room--from whole humidifiers to a steam shower to full size quality appliances in the complete kitchen.... More 

Was this review helpful? Yes 1
Heather C, Residence Manager at Fairmont Heritage Place, Franz Klammer Lodge, responded to this review

Thank you for your wonderful review of the property! We are so happy to hear that you enjoyed your spacious residence complete with a fully stocked kitchen, steam shower, fireplace and private patio. It is wonderful you were able to discover some of the hiking trails that start just steps from the property. Our concierge does a wonderful job at... More 

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