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Madeline Hotel and Residences

Certificate of Excellence
GreenLeadersSilver level
Hotel website
568 Mountain Village Boulevard, Telluride, CO 81435
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1 room 1 guest
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420 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (420)
  • Mar-May only
    (58)
  • Jun-Aug only
    (140)
  • Sep-Nov only
    (140)
  • Dec-Feb only
    (82)
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Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I expected a beautiful property and stunning views but the friendly professional and always accommodating staff was the extra that made the trip a winner! I have been having a back problem and while the Conference Center was quite close it was further than I could manage. Every day one of their staff came to my room with a wheelchair... More 

Was this review helpful? Yes 1
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

We were so happy to be able to assist you during your stay, and your time at the Conference Center. It was our pleasure to have you with us and we hope you will come back again soon. More 

Highlands Ranch, CO
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago NEW

People visit Telluride, Colorado because if the beauty, but return to the Madeline Hotel in Telluride because of the people! The views are magnificent, the accommodations are beautiful and the staff couldn't be more helpful and kind. I wouldn't stay any place else in Telluride. It's memorable every season of the year. ENJOY!!

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Thanks so much for your kind words! Wonderful to hear from our loyal guests and we truly appreciate you staying with us. Please come back this fall and enjoy the golden aspen leaves. Amazing! More 

Miami Beach, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute we arrived till our departure I felt like a Queen! From being greeted by name by EACH staff member to any whim being met. Had a problem with the refrigerator and they not only apologized, they moved me to an upgraded room and sent me a fruit platter! Just five star all the way! Derek & Cindy... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Derek and Cindy are amazing! Thanks so much for noticing the extra effort and sharing it with others. It is our pleasure to host you at the Madeline. More 

salt lake city
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I booked 2 nights via groupon on a whim a couple of months ago. Turned out to be a good choice. The rooms are spacious and comfortable. The bathroom is huge with a separate bath and shower. The staff was friendly and helpful. Nearby is the free gondola that will take you down to Telluride, so our car remained parked... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

We are thrilled you enjoyed your first trip to Telluride. Thanks so much for your feedback on the Madeline experience. Glad you were able to take advantage of the promotional offer. This winter we will have incredible amenities with the new pool, and also an amazing ski in and out Ski Valet! Come back and join us for fresh powder,... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our first stay at this property. The staff are some of the best I have experienced, friendly and ready to help. The town of Telluride is on the other side of a mountain but the hotel and the other properties are connected to town via a free gondola that takes you over the mountain. That alone is worth riding. We... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Thanks so much for selecting the Madeline for your first visit to Telluride. Wonderful to hear you felt the hotel product and guest service were top notch. We certainly were disappointed to hear that you did not enjoy Black Iron Kitchen, and would be honored if you would give us another opportunity to exceed your expectations on your next visit.... More 

Westminster, Colorado
Level Contributor
93 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the minute we walked into The Madeline until we left we received great customer service. David Sussman greeted us when we got there and went over and above to make sure we got a great room with the best view! Derek was also in the lobby and both were so personable and you could tell they were proud of... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Thank you so much for your kind recommendation! David and Derek do an exceptional job at the front desk and they will be very happy to hear that you enjoyed the experience. Please come back and join us again soon on your next trip to the area. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Everything was completely perfect from check in to check out. A great place for our 20th anniversary. Never heard or saw the construction that is taking place this summer as they put you in a different part of the hotel. Take advantage of the great prices now.

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Happy Belated Anniversary! We are so excited that you chose to spend it with us and we are thrilled to hear you enjoyed the experience. Come back for a half anniversary this winter and enjoy our new outdoor pool deck and hot tubs. It will be wonderful! More 

Grand Junction, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The Madeline is my favorite hotel in Telluride's Mountain Village, and I've stayed here numerous times throughout the years for both business and pleasure. The hotel staff is always welcoming. The decor and lighting is up to date, relaxing and inviting. The restaurants are tops and I rarely venture far from the fireplace seating. The rooms have every amenity and... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Thank you so much for being a loyal Madeline guest and for taking the time to share your feedback with other readers. It is such a pleasure to hear that your stay was once again enjoyable. Hopefully you are getting excited about the new pool project that will be launched this winter. It will be wonderful! Don't be a stranger,... More 

Paradise Valley, Arizona
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family and I spent 4 evenings here and can't wait to go back. The facility is perfectly located in Mountain Village. It is immaculate, clean, and high end. The only thing nicer than the facility is the staff. Very accommodating and friendly. I can't wait to go back and will likely do so within the next year!

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

We would love to have your family back in the next year! Thanks so much for staying with us and we are thrilled that your family enjoyed their stay. Did you guys have a chance to try our new Dylan's Candy Bar?! Hopefully we will see you again soon. More 

Highlands Ranch, Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We arrived a few hours early and were informed by the front desk that it would take a few hours before our room would be available. We were also given the opportunity to utilize the Spa. Our room was spacious, very comfortable and with perfect amenities. It was raining as we were heading to dinner and were given an umbrella... More 

Was this review helpful? Yes
GM-Madeline, General Manager at Madeline Hotel and Residences, responded to this review

Wonderful to hear that our team went the extra mile to ensure you were comfortable while waiting for your room as well as heading out in the rain. Our front office team strives to ensure you have a truly memorable experience. Thanks again, and please don't be a stranger. Come back to Telluride again soon! More 

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