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Madeline Hotel and Residences

Certificate of Excellence
GreenLeadersSilver level
568 Mountain Village Boulevard, Telluride, CO 81435
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Best prices for: 1 room 1 guest
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Madeline Hotel and Residences
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Madeline Hotel and Residences
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376 reviews from our community

Traveler rating
    263
    88
    13
    8
    4
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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  • Swedish first
  • Any
English first
  • All months
    (376)
  • Mar-May only
    (55)
  • Jun-Aug only
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  • Dec-Feb only
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Denver, Colorado
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel was very nice. We stayed in a 2 bedroom, 2 1/2 bath condo with a full kitchen. The space was lovely, large and comfortable. We rode the gondola down into Telluride everyday. My youngest son has declared when he is a grown up he is moving here. Pool is indoor, small and not great. My kids passed on... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for staying with us at the Madeline Hotel and Residences. It was a pleasure hosting your family, and your son can come back for an internship when he is ready to move to Telluride! :) The Madeline is currently undergoing a renovation which will add a 4500 square foot outdoor pool deck with hot tubs and fire... More 

Montrose, Colorado
1 review
5 of 5 stars Reviewed April 8, 2015

Thank you Madeline Hotel in Telluride for a wonderful stay! While it was the end of the season and most resort-staff are "burned out" -the Madeline staff still offered us the smile and courtesy we expected, and have received there year round. The staff anticipated our needs upon arrival and departure. The staff was familiar with the oxygen compressor my... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for staying with us at the Madeline and for commenting on our great staff. They will be delighted that you enjoyed your stay! Please come back and join us again soon. More 

CA
Contributor
17 reviews 17 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed April 8, 2015

As Jeremy V said " From the time you pull up to the Madeline" we had a great experience. We were treated kindly , and attentively. We enjoyed our mountain view room. Loved the ski valet service. It's very important to get a good nights sleep so you can start the day fresh, and our bed was comfortable, our room... More 

Was this review helpful? Yes 1
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thrilled to hear that you enjoyed Telluride, and that the Madeline could assist in providing a great destination experience. Please come back and stay with us again soon. More 

Fairfield, Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2015

From the time you pull up to the Madeline in Telluride, you are treated to a superb luxury experience at the base of Telluride Ski Resort. The staff were as upbeat and cool as the mountain village itself. Perfectly located at the base of the mountain, with endless views of both the ski area and the valley in the other... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for staying with us at Madeline. So excited to hear that you enjoyed the hotel experience, the great skiing, and the wonderful reggae concert in the plaza this past weekend. The weather has been tremendous and the snow is still great! Come back this summer and try out one of our great festivals in Telluride. The hotel... More 

Telluride, Colorado
Top Contributor
70 reviews 70 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed March 29, 2015

The spa's signature treatment- the 90 minute "Spirit of the Mountains" was hands down the best massage I've ever had. Andrea was outstanding, welcoming and healing. I love deep tissue and hot stone massages but this one was unique- they incorporate a hot herbal treatment and a wonderful smelling lemongrass oil massage. It's amazing! Every moment between arriving, the lounge... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for joining us at the Madeline Spa, and for commenting on our great staff! Please come back and join us again this summer, when we enhance our salon and spa experience even further! More 

pensacola, fl
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 24, 2015

We had an excellent experience at the Madeline. The ski valet is great- they keep your boots and skis. When you walk in the staff hands you your warm and dry boots and puts your skis on the snow- couldn't be easier. They keep your shoes in a storage box for you. You never have to carry skis/boots anywhere. The... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for your thorough feedback and for enjoying your experience at the Madeline. We are thrilled that you found it to be a wonderful experience. Please come back and stay with us again soon. More 

Newport, Virginia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 21, 2015

We chose this hotel because of the ratings and the location within the Telluride Mountain Village. The rooms are just ok, not five star material. Management was competent but not attentive to the guest as we have come to expect from the best hotels. Of course once you are staying up in the Telluride Ski Village, everything is extortionately priced.... More 

Was this review helpful? Yes 1
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

We greatly value your feedback and appreciate you taking the time to share about your experience. As a 4 Diamond 4 Star Leading Hotel of the World we do take pride in our Quality Assurance standards. Unfortunately it seems that we may have missed the mark on your stay here at Madeline, but hope that you might give us a... More 

Sydney, Australia
2 reviews
3 of 5 stars Reviewed March 18, 2015

Certainly NOT a Leading Hotel of the World. If this was not a Leading Hotel, I would not have been disappointed. It's a nice hotel with good size rooms and big bathroom, slightly outdated pool area, but great food in all the restaurants. The service is done by untrained youngsters who keep topping up your coffee uninvited like in an... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Good Day From The Madeline Telluride. We greatly appreciate you selecting the Madeline on your recent trip to Telluride. It was wonderful to hear that our hotel product and food from the outlets met your overall expectations. We hope that you enjoyed the overall Telluride experience and were able to take advantage of the great recreation and cultural activities which... More 

Brookhaven, Mississippi
Senior Contributor
21 reviews 21 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 17, 2015

The Madelline is beautiful, comfortable, attention to detail, quiet with astonishing views. The ski valet greets you with warm dry boots & carries your equipment about 10 steps to the slopes. A quick trip down the meadows & your biggest decision is which trail you want to ski -- plenty of choices -- groomed corduroy, fresh powder, packed powder --... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

So thrilled that you enjoyed the Telluride skiing experience through our Ski Valet at the Madeline. Thanks so much for providing such great feedback. We hope you will come back this summer and try out some of the great hiking trails. They are just as wonderful! More 

Washington DC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed March 14, 2015 via mobile

We were part of a large group that makes an annual spring trip to the property. Opting for the spa package, we were most disappointed to note that our spa services were billed separately and at full price on our final bill. We politely brought this error up to the front desk, who prepared and presented us with what we... More 

Was this review helpful? Yes
Todd G, Director of Sales at Madeline Hotel and Residences, responded to this review

Thanks so much for joining your group at the Madeline Telluride for your ski retreat. It sounds like based on your feedback, that you truly enjoyed the hotel product, the overall slope side location with access to the gondola, and our friendly staff. Our hope is that your concerns with billing did not deter you from having an outstanding experience... More 

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