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BEST WESTERN Sundowner

125 Overland Trail Street, Route 1, Sterling, CO 80751
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Certificate of Excellence 2014
BEST WESTERN Sundowner
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BEST WESTERN Sundowner
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179 reviews from our community

Traveler rating
    85
    68
    15
    7
    4
See reviews for
64
49
11
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greeley, Colorado
Top Contributor
91 reviews 91 reviews
15 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I was pleasantly surprised to find this Best Western a cut above the rest. Our room was large, nice, clean, and well furnished. Best of all the bed was very comfortable. I will definately keep this place in mind during our travels to NE Colorado.

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Greeley, Colorado
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The BW Sundowner is a very nice hotel in Sterling. The rooms were clean and the bed was comfortable. I just stayed at this hotel while on business in Sterling. The only strange thing was the outlet on the desk (typically for the computer) was taken by the control box for the TV. Minor inconvenience. Breakfast was simple offerings; I... More 

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Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Thank you for your feedback! We always love to hear from our guests. We appreciate you taking the time to let us know what you liked and how we can improve. We hope you will stay with us again where a clean, comfortable room always awaits! Angel Ramos Front Office Manager More 

Minnesota
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Sundowner twice on our recent drive to/from Denver. The room was large and very clean. Tina (at the front desk) was efficient and friendly. I requested a quiet room. She gave us a nice location for peace and quiet. I also called down to the front desk for an extra blanket. She delivered one to our... More 

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Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Thank you for your great review! I am glad that Tina was able to help you get a quiet room and was able to warn you about the bad road conditions. The safety of our guests (and everyone else) is always very important to us. I am glad you made it back okay. We hope to see you again soon.... More 

1 review
5 of 5 stars Reviewed 1 week ago

I was in town for two nights for work I and stayed in 2 separate rooms because the second night wasn't planned. Both of the rooms were very clean and nice and the hotel staff was very friendly. One of the nights I was here sterling got 7 inches of snow and my work van got stuck in the parking... More 

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Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Dear Jeremy, Thank you for your kind review. I am glad Billy was able to help you out after the snow storm we got. We are always happy to help where we can. We hope to see you again soon. Sincerely, Angel Ramos Front Office Manager More 

OMAHA
Top Contributor
53 reviews 53 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This motel has been nicely updated and appointed, which made it one of my most enjoyable overnight stay during this 3 week road trip........ The Front Desk personnel were friendly, knowledgeable of the area and quite courteous, while the warm, freshly baked cookies just added to the process of checking in..... The room was very clean, even the carpet, which... More 

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Sundowner06108, General Manager at BEST WESTERN Sundowner, responded to this review

Dear Brent, Thank you for your great comments as well as for staying with us. We really appreciate your feedback and truly believe that feedback is the way to continually improve ourselves. I'm glad that your stay was a great one and we hope to see you again soon! thank you, Michelle Flinn General Manager More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Sundowner when moving my son from Mn to Denver. Plenty of room to park a truck pulling a trailer. The check in was swift and easy. The room was large, very clean and everything worked. The bed was excellent. The breakfast was by far the best I have ever had at a motel. I will plan... More 

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Sundowner06108, General Manager at BEST WESTERN Sundowner, responded to this review

Thank you for staying with us at the Best Western Sundowner. We appreciate your business and are very happy that we were able to serve you in a manner that was satisfactory to your needs. Also, thank you for your feedback; all feedback is important as it gives us the opportunity to continually improve. We look forward to seeing you... More 

Sioux Falls, South Dakota
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Staff were friendly and helpful. Several issues I had were that the outlets in the bathroom did not have a ground fault breaker, a safety concern,. And there were ants in the bathroom, a strange site days before Thanksgiving. There was an excellent hot breakfast served,

Was this review helpful? Yes 1
Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Dear Bob, Thank you for your review. I am sincerely sorry for all of the issues during your stay with us. It is feedback such as yours that lets us know what you liked and how we can improve. I hope you will give us another chance to provide you with a superior experience. Angel Ramos Front Office Manager More 

Sterling, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

A nice, clean, friendly place to stay in Sterling, Colorado. The breakfast was good with plenty of selections. Staff was very helpful. The only issue was a very frustrating programmable coffee pot in the room that would have been much better if it just had a simple on/off switch.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Mark, Thank you for your nice comments. We are currently in the process of replacing the coffee makers in the rooms. I apologize for the frustration that the one in your room caused you. I am pleased to hear that we were able to provide you with a nice stay aside from that. We hope to see you again soon.... More 

Fort Collins, Colorado
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Our room was very clean, spacious and comfortable. The volume kept going out on the tv. When we called the front desk, someone was there right away and fixed the problem (showing us how to fix it if it happened again, which it did.) The breakfast was a nice hot meal, not just a continental breakfast. There were containers of... More 

Was this review helpful? Yes 1
Sundowner06108, General Manager at BEST WESTERN Sundowner, responded to this review

Dear John, thank you for staying with us and thank you for your positive comments. I'm glad that so many things were pleasant for you during your stay. We continue to work with our cable provider on the TV issues - hopefully we find a solution to them soon! Also, I'm in the process of upgrading all of our wireless... More 

Wilmington, North Carolina
Top Contributor
97 reviews 97 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 20, 2014

Only redeeming feature is the mattress - one of the better comfort mattresses I've stayed on. Everything else is average to below average. The breakfast isn't acceptable, nor is the gym. Not really any other option to stay in the area.

Was this review helpful? Yes 1
Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Dear Anthony, Thank you for your review regarding your recent stay with us. I apologize that we did not meet your expectations. We take all feedback to heart and use it to create better experiences for guests in the future. I hope you will give us another chance to not only meet, but exceed your expectations. Angel Ramos Front Office... More 

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Additional Information about BEST WESTERN Sundowner

Address: 125 Overland Trail Street, Route 1, Sterling, CO 80751
Phone Number:
Location: United States > Colorado > Sterling
Price Range (Based on Average Rates): $$
Number of rooms: 58
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Also Known As:
Best Western Sundowner Hotel Sterling
Best Western Sterling
Sterling Best Western

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