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BEST WESTERN Sundowner

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125 Overland Trail Street, Route 1, Sterling, CO 80751
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BEST WESTERN Sundowner
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230 Reviews from our TripAdvisor Community

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Traveler rating
    121
    80
    17
    8
    4
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88
57
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41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The staff is friendly. The rooms are large and clean. The included breakfast is just a little better than the other similar chains. This was our fourth stay here...I should have published a review earlier. We'll stay here any time we are in the general area.

Was this review helpful? Yes
Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Dear Rich D, The Best Western Sundowner is so pleased to hear that you had a great stay. Our goal is to provide an inviting environment for our guests, and we love to hear when that goal has been met. We hope that you visit us again soon, and keep adding to that number of stays you have with us.... More 

Castle Rock, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff were superb, the room was cleaned and the bed was BEST. They greeted me with warm smiles and freshly baked cookies...amazing. I forgot some personal items and they took care of me like it was no big deal. I would highly recommend this hotel entirely.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Dear Art W, We at the Best Western Sundowner are humbled by your kind words. We are so pleased that your stay with us was great, and we would love for you to come back and stay with us again. If there is anything we can do to make your visit even better next time, please let us know. We... More 

West Liberty, Iowa
1 review
5 of 5 stars Reviewed 1 week ago

Large Clean Rooms. Wonderful pool for the kids. Helpful staff. We could find nothing wrong. Right across the street is a great western museum worth seeing. Luckily we stayed on a July weekend when a car show was going on in Sterling and woke up to a parking lot full of beautiful automobiles and friendly owners. Check for July of... More 

Was this review helpful? Yes
Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Bjrohner, We at the Best Western Sundowner would like to thank you for your business and your kind words. We are so pleased to hear that you had a great stay with us. We hope that you not only stay with us again, but when you do, you have an even better experience than before. Thank you once again and... More 

Rio Rancho, New Mexico
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here several years ago before the remodel, and must say we were pleasantly surprised with the "new" feel of the hotel. Although it's close to the freeway, this hotel is quiet. There is a nice little park behind the hotel, and the Overland Trail Museum is just a short walk away. We were in the new wing, and... More 

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Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Rosslyn, The Best Western Sundowner would like to personally thank you for your business. We are humbled by your kind words, and are pleased to hear that you had such a great stay. However, we would like to apologize for the inconvenience of the trash. We will make a note to fix this issue right away. Thank you once again... More 

Denver, Colorado, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The bed was great.. Except for a missing pair of jeans I have no complaints. The girls at the front desk were great. Breakfast was good. Lots to choose from. Husband want's to know what kind of mattresses they have so he can buy one for home.

Review collected in partnership with Best Western

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Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Mona, The Best Western Sundowner would like to thank you for your business! We are so pleased to hear that you had a great stay with us. We love to hear that our guests are not only happy, but comfortable as well. We are sorry about your jeans, and will do our best to make sure that never happens again.... More 

Canon City, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff is genuinely friendly and accommodating. Every area of the hotel that I observed was clean and tidy. I used the fitness area, the lobby, the room and had breakfast. Each area was very well maintained and staffed. Checking in and out were both quick and easy. Nothing but praise for this property.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Tiffany, The Best Western Sundowner would like to personally thank you for your kind words as well as your business with us. We love to take care of every guest we have, and we are delighted that we were able to add your name to that list. We hope to see you again soon. Happy traveling! Sincerely, Saige Herbert Front... More 

West Des Moines, IA, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Nicely updated hotel with very helpful staff! Excellent breakfast setup and selection. The outdoor pool would be so nice in warmer weather. The indoor pool was small...very small :). Great value for all that you get!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sundowner06108, Front Desk at BEST WESTERN Sundowner, responded to this review

Stacey, We at the Best Western Sundowner are so pleased that you had great stay! We appreciate your business very much and look forward to seeing you again. We understand your comment about the indoor pool, and we are sorry that we can not immediately fix this; however, if there is anything we can do to make your next stay... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

CLEAN,. WELCOMING, HELPFUL. Would have liked an express check-out and an elevator! Why no elevators? Even for ambulatory people, a lot of luggage is a bear to drag up a flight of stairs. Otherwise, great place to stay. Don't pass it up.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sundowner06108, General Manager at BEST WESTERN Sundowner, responded to this review

Mimi, Thank you for taking the time to write a review for our property! I know it's unpleasant to drag luggage upstairs and I really hope that in a remodel down the road that we might consider adding an elevator. I'm glad that you chose to stay with us despite the inconvenience and hope to see you again sometime. Michelle... More 

Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel exceeded our expectations especially in their employees who were extremely helpful and pleasant. The room was spacious, clean and nice decorated. Our room was also very quiet. We will definitely put this hotel on our list for a repeat visit.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sundowner06108, General Manager at BEST WESTERN Sundowner, responded to this review

Laura, Thank you for your review! I'm glad that you were treated well and that the hotel lived up to your expectations. Here's hoping your entire trip was a pleasant one and that you find your way back this direction someday. Michelle Flinn General Manager More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room fine. Clean. Decent wifi. Had no hot water tho. Apparently is recurring problem. Front desk unhappy it wasn't fixed... apparently thought it was. No biggie for us to not shower since we were just heading down the road anyway. They offered us to break up into different rooms to accommodate but we opted for discount instead. Otherwise would have... More 

Was this review helpful? Yes
Sundowner06108, Front Office Manager at BEST WESTERN Sundowner, responded to this review

Dear Todd, Thank you for taking the time to leave us a review. We know what an inconvenience it was for many people during the time we had no hot water. The problem has been fixed and shouldn't happen again. We truly appreciate your understanding. We hope to see you again soon. Sincerely, Angel Ramos Front Office Manager More 

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