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Holiday Inn Express Snowmass Village

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40 Elbert Lane, Snowmass Village, CO 81615 (Formerly Wildwood Snowmass)
Best prices for: 1 room 1 guest
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Holiday Inn Express Snowmass Village
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Holiday Inn Express Snowmass Village
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123 reviews from our community

Traveler rating
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    29
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    28
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27
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16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Guadalajara, Mexico
1 review
1 of 5 stars Reviewed 1 week ago

Hotel is on a great location for a very reasonable price - Rooms are dark and very old fashion. You have to pay extra for parking and an additional fee per person when you get there. I ordered online some shoes (boots) to be delivered to the hotel (which by the way took a couple of days for the staff... More 

Was this review helpful? Yes
Washington, DC
1 review
1 of 5 stars Reviewed 1 week ago

There was one issue after another at this hotel and the front desk staff didn't seem to care at all. The room was so noisy. It sounded like someone was moving furniture in the room above mine during the night and the hall was always noisy. There was no ironing board or iron in my room and it took housekeeping... More 

Was this review helpful? Yes
Buenos Aires
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Housekeeping kept skipping my room. I complained about it 3 days in a row and they still would not come. The room was a mess and I had no toilet paper. Front desk was awful. They never apologized or tried to solve the problem and even seemed annoyed. They gave my a box of tissues in lieu of TP since... More 

Was this review helpful? Yes 1
West Haven
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

you can either like the Holiday Inn express or not. It depends on your attitude. Yes, the parking is $40 which is expensive if you're only here one day but that is a city fee not the hotel's fee. If you're for a week, it's a pretty good deal considering the parking situation in Aspen and Snowmass. The fact is... More 

Was this review helpful? Yes 1
Pittsburgh, Pennsylvania
Top Contributor
67 reviews 67 reviews
33 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My room was run down and featured a concentrate of all the problems the other reviewers documented: stained carpet, peeled paint, broken closet door, chipped tiles, rusty soap holder, broken bed frame, poorly sound proofed windows and entry door. Noises from the corridor outside and the road required me to wear ear plugs at night. The decor is a tired,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear EnricoNovelli, Thank you for your feedback. We are glad you liked our location. However, we regret letting you down on some aspects of your stay. We are working hard to improve our product and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can... More 

Grand Rapids, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for a week during spring break. Check-in was fine they needed a credit card on file for security and damage reasons so I gave them a credit card to put on file. After checking out I find 2 fraudulent charges on my credit card from the hotel. I call the hotel to check on these charges and they... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear unhappyguest101, Thank you for leaving us a feedback. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations particularly to your billing concern. We would love to regain your faith in our hotel and would welcome the... More 

Salida, Co. USA
Top Contributor
153 reviews 153 reviews
30 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed 3 weeks ago

So we need to be in Snowmass to hook up with friends, and can't justify spending too much, so we find this as the best deal for one night. The hotel is like a multi story motel, all the doors are outside. Probably one of the only downsides. Price was around 250 a night, plus they skin you for parking... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Salida1048, Thank you for taking time to write your review about our hotel. We strive every day to create special experiences one guest at a time and we are truly sorry we did not live up to your expectations. Please accept our sincere apology for the issues you had at breakfast. We also regret that you found the level... More 

USA
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This hotel isn't up to standard. The room was dirty, with lots of long hairs in the bathroom and elsewhere. The room became suffocatingly hot and dry, with no way to adjust the temperature. We tried calling the front desk about the non-functional TV, but they were too understaffed to answer the phone (we eventually told them in person). Our... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear yankee_traveler_212, Thank you for taking the time to write your review. We appreciate you bringing your concern to our attention and we apologize for any inconvenience the room conditions may have caused you. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. I have... More 

Dallas, Texas
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

As a consultant with one of the largest technology firms and a confirmed road warrior, I was fortunate enough to stay are various hotel chains. I found loyalty with two major hotels companies, because of the quality of the rooms, facilities, and customer service. For this trip to Snowmass, Co, I decided to branch out and use IHG and have... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear GRay0631, Thank you for taking the time to review our property. We work diligently to ensure our facilities and services are superior and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary stay due to the issues you may have experienced... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you know what to expect, enjoy where you are! I hardly spent any time in the room. I went out and enjoyed the proximity to everything you could possibly want. The hotel is cute they just opened the noodle bar and I heard they are renovating the bathrooms this summer.

Was this review helpful? Yes 1
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