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Holiday Inn Express Snowmass Village

3.5 of 5 40 Elbert Lane, Snowmass Village, CO 81615 (Formerly Wildwood Snowmass)
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Holiday Inn Express Snowmass Village
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Holiday Inn Express Snowmass Village
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114 reviews from our community

Traveler rating
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    27
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    24
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Dallas, Texas
1 review
1 of 5 stars Reviewed 6 days ago NEW

As a consultant with one of the largest technology firms and a confirmed road warrior, I was fortunate enough to stay are various hotel chains. I found loyalty with two major hotels companies, because of the quality of the rooms, facilities, and customer service. For this trip to Snowmass, Co, I decided to branch out and use IHG and have... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

If you know what to expect, enjoy where you are! I hardly spent any time in the room. I went out and enjoyed the proximity to everything you could possibly want. The hotel is cute they just opened the noodle bar and I heard they are renovating the bathrooms this summer.

Was this review helpful? Yes 1
columbus, oh
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Pros: Location - you have a 2 minute walk to the amazing slopes, 2 second walk to the Snowmass Mall area with shopping, dining and drinking Wifi - Free and fast Breakfast - standard free buffet from a Holiday Inn Express Hot Tub - Large and hot, there are 2 and were not crowded Parking - Very close, provided through... More 

Was this review helpful? Yes 1
denver
Contributor
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Despite all the negative reviews, we found the staff very friendly and helpful. Although our heat was off when we arrived, the engineer arrived within moments, as did 4 extra blankets. Soon enough we were warm and toasty. The rooms are funky, but clean and you can't beat the location. We found the breakfast to be plentiful and with good... More 

Was this review helpful? Yes
Aspen, Colorado
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were staying for one night and even that amount of time we had many disappointments even with knowing it was a Holiday Inn Express. Danny who checked us in was not welcoming and providing wrong information which cause us to miss a bus into Aspen. We were shocked by the $40 parking charge for one night stay, but Danny... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear NK596, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the problems you experienced in your room and regret the way your concerns were handled by our staff. We appreciate your feedback as this is our best resource for improving guest services. We... More 

Truckee, CA
Top Contributor
62 reviews 62 reviews
17 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I agree with another reviewer, set your expectations, and embrace the experience. First off, the location is excellent. You can walk to Snowmass Village for dinner, skiing, etc. The hotel is very dated. While we didn't hang out in the lobby/bar, it has a trendy look that makes you feel like the rest of the hotel will be cool. But... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear NewRide, Thank you for sparing some time out of your busy day to write us a feedback regarding your recent stay. I am glad to see that our property's location was convenient for your travel needs. On the other hand, it is regretful to see that the layout of the room you have stayed at fell below your standards.... More 

Austin, Texas
Top Contributor
51 reviews 51 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I booked this hotel through a third party. We already had our flights to Colorado booked and I was having a hard time finding an "affordable" hotel in Aspen. This hotel was the least expensive in the area at the time we were travelling. The pictures on the website looked awesome, so I booked it as I knew I wasn't... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear AHFisher, Thank you for taking the time to share your experiences. Your opinion is very important to us, as it helps us identify areas in need of improvement. I am glad to learn you had a smooth chek in and appreciate our accommodation and friendly staff. However, I am sorry the cleanliness of the bathroom did not live up... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed January 22, 2015

Dark, dysfunctional, depressing little room. One chair at the little table. No coat hangers. No wash clothes. Unable to illuminate the room even with all the lights turned on. Very noisy refrigerator. Ironically the "art" over the bed was a poster saying "Look Out the Window." Looking out the window we saw an outside staircase and about 20 feet beyond... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Skiextremeterrain , Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your next stay as best as it can be. I have sent... More 

Griffin, Georgia
Top Contributor
115 reviews 115 reviews
46 hotel reviews
102 helpful votes 102 helpful votes
1 of 5 stars Reviewed January 12, 2015

Wow, this was one of the worst experience I have had in years at a hotel (this is really more of a motel). First, the hotel is no longer a Starwood, it's a Holiday Inn Express, so that should tell you something. Even at that level, it's the worst Holiday Inn Express I have ever stayed in. Starting off, I... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Scotus, Your taking some time out of your busy day to bring this matter to our attention is much appreciated. It is regretful to see that you were not able to fully enjoy your stay with us due to the confusion on room assignment. In our effort to attain 100% guest satisfaction, we would love the opportunity to discuss... More 

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 9, 2015

We booked here because friends we were travelling with had booked here because they are Starwood members. Prior to arriving Starwood contacted our friends and moved them to another hotel as Starwood wanted to distance themselves from this hotel. I tried to change but the hotel would not allow it. We had prepaid and were charged 4 star prices for... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Kim C, Thank you for sparing some of your precious time to bring this matter to our attention. On the other hand, please accept my sincerest apologies for the quality of service you have had may have fallen below your standards. In our effort to attain 100% guest satisfaction, we would love the opportunity to discuss this matter further... More 

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Additional Information about Holiday Inn Express Snowmass Village

Address: 40 Elbert Lane, Snowmass Village, CO 81615 (Formerly Wildwood Snowmass)
Phone Number:
Location: United States > Colorado > Snowmass Village
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Express Snowmass Village 3.5*
Number of rooms: 155
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Also Known As:
Wildwood Hotel Snowmass Village

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