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Holiday Inn Express Snowmass Village

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40 Elbert Lane, Snowmass Village, CO 81615 (Formerly Wildwood Snowmass)
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Holiday Inn Express Snowmass Village
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Holiday Inn Express Snowmass Village
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135 reviews from our community

Traveler rating
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    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Virginia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed April 21, 2015

I had booked a reservation based on the pictures, when I walked into the lobby and saw the condition of the area in and around it, I asked to see our room before checking in. The elevator was dirty, I open the door and it opened on to balcony that was open aired, the room was a shadow of the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear justmemon, Thank you for taking the time to review our property. We regret that the overall condition of the hotel and room was a let during your visit. Please know that this is not reflective of our daily high standards. We take all of the reviews we receive very seriously as they allow us to identify areas that may... More 

Ponte Vedra Beach, Florida
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed April 15, 2015

As I was checking in, a departing customer said this to me and was correct. Great location, but they are getting away with this feature rather than providing meaningful comfort. Main issues include: 1)outdoor hallways and stairwells in a ski resort become icy and slippery, not to mention cold; 2) front desk was quite unmotivated; 3) difficult to find essentials... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear PVB_32082_11, Thank you for your recent stay with us and reviewing our property. I am glad that you found our location to be excellent. However, please accept my sincerest apologies that the food quality and services were not up to the standard that you have been expecting and that the rooms have not been to your liking and felt... More 

Travelers are raving about these Snowmass Village hotels

Jeddah, Saudi Arabia
1 review
5 of 5 stars Reviewed April 14, 2015

I'm part of a group of East coast professionals who ski the Western mountains each year. This year we negotiated rates for two adjacent resorts (50 feet apart). I chose the more affordable option -- the Holiday Inn (aka Wildwood). I was expecting to sacrifice service for saving $200/night. Instead I found a wonderful staff and nice facilities. In particular,... More 

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Acworth, Georgia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 8, 2015

My Family and I stayed at the Great Located Hotel from April 1st –April 6th. The Location of this hotel is perfect. There is no wear from Aspen to the Snowmass Village you cannot get to either by Foot or bus. Oh and for the slopes mmm only a short 2min Walk from the rooms to the first chair left.... More 

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Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

We just recently stayed at the Holiday Inn Express and had a great experience, from Alonso and Sly at the front desk to Lynn and Kevin at the Bar. Rooms were clean and ready to check into upon arrival. Having seperate buildings was different, however after checking in and finding our room we didn't have any problems. The kids enjoyed... More 

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Los Angeles, California
Senior Contributor
39 reviews 39 reviews
17 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed April 8, 2015

The manager's name is Sly. Very fitting because Sly he is. I tried getting a hold.of him many days in a row with no returned email or call. I'm not even sure he really exists. If the manager ever reads this I would appreciate any kind of response. This hotel is old and gross. Just not a good feeling. Many... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear dyhppy, Thank you for taking the time to post your comments. We apologize for your dissatisfaction on some of our staff and services. It is certainly not our intent to inconvenience our valued customers, but to instead provide good value, comfortable, clean and friendly accommodations. Your feedback is of great importance to us and allows us to monitor and... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 4, 2015

This hotel has been around for a long time. They recently "updated" it to a retro theme that looks like they hired the cheapest designer they could find. The decor is cheesy and cheap looking. For the life of me I don't understand why a hotel can't just buy fitted sheets. Using the wrong size sheets and turning them sideways... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Tizzydog, Thank you for your feedback. We are glad you found our location convenient. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. It is unfortunate you were not fully satisfied with the room you received. We are certainly disappointed that we were not... More 

Washington DC, District of Columbia
2 reviews
3 of 5 stars Reviewed April 1, 2015

This is a nice cheap place to stay right in the middle of Snowmass. I don't know what everyone is complaining about. If you want bigger rooms and service, then you can book a room across the street at the Westin, or rent any number of condos in the area - and you will pay a lot more for them.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear SmittyDC, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 1, 2015

Horrible experience. Check in was supposed to be at 4 and we got there at 3:15, so we expected to wait for 45 minutes. We did not expect to be told repeatedly that our room would be ready in an hour and a half (every 45 minutes I would check back and that was what we were told). We did... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Snowmass Village, responded to this review

Dear Gwendolyn C, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further... More 

East Haven, Connecticut
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2015

After reading a lot of reviews I was pleasantly surprised with the great condition of this property. The staff was very nice and helpful. I arrived a few hours early and they said the room was ready. So I checked in. A little disappointment was when I checked out they tried to charge me a $25.00 a day resort charge.... More 

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