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The Westin Snowmass Resort

4.0 of 5 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
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The Westin Snowmass Resort
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The Westin Snowmass Resort
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393 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Knoxville, Tennessee
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 26, 2014

Great service! Very accommodating! Great location! Awesome off season rates! Fabulous food! The only complaint I have is I wish I could've stayed longer! Close to hiking trails. Our room had a small balcony with a great view of the mountains and village below. Will definitely stay here again!

Was this review helpful? Yes 1
Elisabeth J, General Manager at The Westin Snowmass Resort, responded to this review

Dear Tiff05 Thanks for taking the time to share your fabulous feedback on your recent stay with us. It’s great to know that you enjoyed every aspect of your stay – except that it was too short, of course! We look forward to welcoming you back for a much longer stay next time! Best, Elisabeth James, General Manager More 

Pittsburgh, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed June 20, 2014

To Start I have stayed in Snowmass and Aspen a few times summer and winter (my daughter works out their)and we visit every three months or so, I have stayed at Viceroy , Capital Peaks, Stonebridge Inn, and Tamarack, Limelight, Hyatt. The first room we had was so small it should just be quoted as (a single persons room) .I... More 

Was this review helpful? Yes 1
Elisabeth J, General Manager at The Westin Snowmass Resort, responded to this review

Dear janetR Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased that we were able to address your concerns regarding the size of your room with reassignment to a one bedroom suite but disappointed that you did not find enough counter storage for your personal items and that you did... More 

Hattiesburg, Mississippi
Contributor
12 reviews 12 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 18, 2014

After sending a letter to the manager after our stay in March, and not having a response by June, I thought it important to post a complaint here. How on earth did this property get a 4-star rating other than it's location? The temperature in oru room could not be regulated. The banging pipes sounded in the middle of our... More 

Was this review helpful? Yes 1
Elisabeth J, General Manager at The Westin Snowmass Resort, responded to this review

Dear JenniferM First let me apologize that you did not receive an immediate response to your original letter sent after your stay with us in March. I joined the hotel in June and this is the first I have heard of your concerns; unfortunately I have been unable to locate your original correspondence in our files. Thank you for taking... More 

Louisiana
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

This was our first visit to Aspen/Snowmass area. From the moment we stepped out of our car Westin employees greeted us with polite smiles and generous helping hands. Rebecca at the front desk was welcoming and very helpful, as was Nick as he assisted us to our room. High points: Great staff Delicious restaurant Convenient location Nice 'Green' voucher $5... More 

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for sharing your experience with us on TripAdvisor. This is exactly what we all want to hear: That you received "excellent customer service" throughout your stay at The Westin Snowmass Resort. Our associates greatly appreciate the special shout-outs, and I will be sure to pass on the praise to Rebecca and Nick. We hope to welcome you back... More 

Brooklyn
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

Candice, Peter, and Cory were wonderful. Beautiful views here in the summertime and the stuff was so friendly and helpful. Amenities were great. Such a relaxing place. Might be the nicest westin I've stayed at. Highly recommend. I will certainly be back

Was this review helpful? Yes 1
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for posting this great review on TripAdvisor. We're so glad to hear that you would highly recommend The Westin Snowmass, and we look forward to welcoming you back again soon. More 

Lakewood, Colorado
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed June 8, 2014

We just got back from Snowmass area for the weekend. We arrived Friday and the valet gentleman was friendly and extremely helpful. The layout of the hotel is odd and doesn't flow well however it's built on the side of a mountain and all of the layout of the village is a maze. That night after returning from dinner we... More 

Was this review helpful? Yes 2
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to write such a detailed review on TripAdvisor. We're so pleased to hear that Rebecca provided you with service that exceeded your expectations. That is our goal with all of our guests, and we will certainly pass on the kudos to Rebecca. I do apologize that there were other aspects of your stay that... More 

Denver, Colorado
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 8, 2014

We spent a few days in Snowmass for the Ragnar Trail Relay and stayed at the Westin. The location was great with the mall just out the door giving us lots of options without leaving. We also frequented the lobby bar - amazing pizza! The staff was friendly and helpful. Thank you especially to Erin and Wendy who helped coordinate... More 

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for sharing this great review on TripAdvisor. We're so glad to hear you had such a fun time here in Snowmass for the Ragnar Relay. We appreciate your loyalty and look forward to your next visit. More 

Los Angeles
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 24, 2014

While the Westin only renovated a long-existing slope side hotel, it is so much more inviting now and the location has always been ideal for people who love skiing the incredibly varied and huge terrain of Snowmass and don't care about being in Aspen every evening. The rooms are clean and fine (though I would request one close to the... More 

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for sharing your experience on TripAdvisor. We're so glad to hear that you enjoyed your stay at The Westin Snowmass Resort. I'm sorry to hear that you did not enjoy the food at the lobby bar. We value all feedback, both positive and negative, as it helps us improve the experience for all of our guests. We hope... More 

usa
Contributor
15 reviews 15 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed May 19, 2014

We spent another spring break at Snowmass Westin – another great experience! It is a nice ski-in/ski-out resort with ski valley. Good service. Kids loved to go to the pool with hot tub after a day of skiing. The ski school was down a gondola ride and you could also ski down. No problem signing in, they always have enough... More 

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

We're so glad to hear that you had another great family vacation here at The Westin Snowmass Resort. We appreciate you taking the time to write a review, and we look forward to welcoming you and your family back for many more ski vacations. More 

tokyo
Contributor
17 reviews 17 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 1, 2014 via mobile

Gotta love the setting and location on the slopeside. The food in the restaurantsrs is pricey but you are close to the mall for other dining options. Hotel is very clean and has free newspapers. Staff is great.

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to post a Tripadvisor review after your stay at The Westin Snowmass Resort. We're so pleased to hear that you loved the location right on the slopes, and we hope to welcome you back again soon. More 

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Additional Information about The Westin Snowmass Resort

Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Phone Number:
Location: United States > Colorado > Snowmass Village
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Snowmass Resort 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Silvertree Hotel Snowmass Village
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Snowmass Village
#6 Family Hotel in Snowmass Village

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