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The Westin Snowmass Resort

4.0 of 5 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
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The Westin Snowmass Resort
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The Westin Snowmass Resort
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366 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Snowmass Resort
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Rapid City, South Dakota
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

We were recently at The Westin at Snowmass for a family vacation. The Kids Club and their director Rose were amazing. Not only did my husband and I get to have some alone time on the slopes, our children had so much fun with the Kids Club. Rose made each of our children feel like they were the most important... More 

Was this review helpful? Yes 1
JCurnow, General Manager at The Westin Snowmass Resort, responded to this review

Hello DocKauffman! Thank you for staying with us on your recent ski vacation to Snowmass! Thanks also for the great review regarding our Kids Club and Rose. She does an excellent job of entertaining our younger guests and we are so pleased your kids had som much fun. The Westin and Snowmass are a great family combination and we look... More 

Freehold, New Jersey, United States
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 24, 2014

Recently renovated this Westin is right on the mountain with ski valet. Very nice restaurant and bar. Great lobby and awesome views nice outside fire pitts.Very small spa no steam or sauna very surprised about that. However its a nice place to stay for a few days or weekend escape. I thought the service at the restaurant was very good.

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to post a review on TripAdvisor after your recent stay at The Westin Snowmass Resort. We're so glad to hear that you enjoyed our location right on the slopes and dining at Snowmass Kitchen. We hope to welcome you back again soon for your next weekend escape. More 

Oklahoma City, Oklahoma
1 review
3 of 5 stars Reviewed March 23, 2014

The location for the Westin property as a ski-in, ski-out can't be beat anywhere on the mountain. Unfortunately, the service is less than desirable. The bar staff all but ignored the guest in the View and the Wildwood, and the wait staff at breakfast attempted to overcharge families with kids who had wristbands every morning (kids with bands eat free,... More 

Was this review helpful? Yes
Hayden81615, Director of Operations at The Westin Snowmass Resort, responded to this review

Hello Trey R, Thank you for your review, I am glad that you found our location right on Snowmass mountain hard to beat. I am sorry that the service in the Vue lounge and Bar at Wildwood did not meet your expectations. These venues are ideal for an après ski beverage and they get very busy. That does not excuse... More 

Clearwater, Florida
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed March 21, 2014

Ok checked in today and reserved a room from their website stating it was 360-380 sq feet. We got into the room and can't be more than 300 ft. We spoke with manager no rooms available to relocate. I also informed her that her website is not accurate about their claims. Rooms are small and difficult to get to due... More 

Was this review helpful? Yes
JCurnow, General Manager at The Westin Snowmass Resort, responded to this review

Greetings Cyclelady1, as you visited the property over spring break and a very full occupancy, I apologize that we may have been unable to accoommodate you in a different room type or size than the room you reserved. We certainly would have done so if we had the availablity to do so. As you stayed in our Alpine Wing, which... More 

Orlando, Florida
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed March 21, 2014

Can't best this ski in ski out location and access to restaurants and shops but the sacrifice lies in the room size, condition and service. The rooms are TINY, especially when you bring all your winter gear. We were promised a better room every day and never got it. The balcony could fit 1 person only and one day our... More 

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JCurnow, General Manager at The Westin Snowmass Resort, responded to this review

Hello CarpeDiem2012, thank you for taking time to post a review of your recent stay. I am disapointed that you did not enjoy your time here. I apologize that your room was not adequate for your space requirments, next time a suite or near by condo might suit your needs better. We will continue to work on the service issues... More 

Sydney
Top Contributor
57 reviews 57 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed March 18, 2014

This hotel offers the best location, right on the slopes, however I would not recommend a slope view room (which costs extra) as grooming takes place all night long and is very noisy! I had issues with my shower facilities - the water was not hot, and when booking my room, I was told that "westin heavenly bath amenities" were... More 

Was this review helpful? Yes
Hayden81615, Director of Rooms at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to provide us with feedback about your recent stay with us. We are fortunate to have such a wonderful ski-in/ski-out location on Snowmass Mountain. Due to our location during the Winter season there are groomers on the mountain working late in the night to make the mountain ready for skiers and snowboarders the next... More 

San Francisco, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 12, 2014

Westin Snowmass - 1 stop experience! We love to ski in Colorado and took advantage in February of the kids "ski" week. The Westin Snowmass was top-notch from start to finish! 1. Location is superb - ski in/ski out 2. Airport Pick up and Drop off (we didn't even rent a car this time around) 3. Shuttle service within the... More 

Was this review helpful? Yes 2
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to post such a glowing review after your stay. We're thrilled to hear that you found The Westin Snowmass to be "top-notch from start to finish!" We hope to see you again for your next kids ski week. More 

Orange County, CA
Top Contributor
68 reviews 68 reviews
36 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed March 12, 2014

Ski-in, ski-out at its finest. On the first night we were in room 10; was awoken at 5am with loud pounding of the walls. We thought we were next to the laundry room because it sounded like an industrial dryer was turned on. We called and complained about the noise. They sent an HVAC technician to look into our A/c... More 

Was this review helpful? Yes
Hayden81615, Director of Rooms at The Westin Snowmass Resort, responded to this review

Hello there, and thank you for the feedback that you provided regarding your recent stay at our resort. We were disappointed that it began the way it did with the noise in the morning and having to have our team in your room so early. We understand how frustrating it must be to be woken up so early to such... More 

Snowmass Village, Colorado
1 review
5 of 5 stars Reviewed March 10, 2014 via mobile

We extended our stay because we felt so well treated and at home. Plus all the glory of Snowmass is literally right outside your door. 5-star experience for sure. Hats off to James, Travis, Patrick, Brittney, Candice, Maggie, Molly and everyone else who made our anniversary so special! Cheers!

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for posting this fantastic review on TripAdvisor. We're so glad we got to be a part of your special occasion, and we hope to welcome you back for many anniversaries to come! More 

London
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed March 6, 2014

The Westin Snowmass has a great location on the slopes and is in walking distance of lots of restaurants and shops. The lobby is really impressive with a great view of the mountains and our room was modern and stylish. But overall, I must say, I wasn't massively impressed with this hotel. When we arrived to check in, no one... More 

Was this review helpful? Yes 1
Hayden81615, Director of Rooms at The Westin Snowmass Resort, responded to this review

Hello there, and thank you for choosing to stay with us and providing us feedback on your recent experience. It is a fantastic location and we are happy that you enjoyed this feature of the property. We are sorry though for the parts of your stay that did not meet your expectation. As a guest you should not have to... More 

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Additional Information about The Westin Snowmass Resort

Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Phone Number:
Location: United States > Colorado > Snowmass Village
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Westin Snowmass Resort 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
The Silvertree Hotel Snowmass Village
The Silvertree Hotel And Conference Center
Silvertree Hotel Snowmass Village
Hotel Style:
#3 Ski-In / Ski-Out Hotel in Snowmass Village
#4 Romantic Hotel in Snowmass Village
#5 Family Hotel in Snowmass Village

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