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All 16 Snowmass Village hotels

The Westin Snowmass Resort

4.0 of 5 Hotel   |   100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
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72%
Ranked #6 of 16 hotels in Snowmass Village
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed January 5, 2014
andreesmalls Corona del Mar, California
  • Reviews (309)
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309 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Snowmass Resort
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Atlanta, GA
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 5, 2014

I stayed with my family at Westin Snowmass resort over the Christmas and New Year's 2013 holidays. Hotel is ski in/ ski out for Snowmass ski resort which is a big plus and they have ski and boots storage (part of the $30 daily resort fee). Check in staff was very polite but inefficient and undertrained and that comes from... More

Was this review helpful? Yes
Hayden81615, admin assist at The Westin Snowmass Resort, responded to this review

Thank you for choosing to stay with us over the holidays with your family. Your loyalty as an Platinum SPG member is highly valued, and your insight and opinions are useful for us to improve our property and service levels. We're so glad to hear that you enjoyed the convenience of our ski-in/ski-out location as well as the ski valet.... More

Corona del Mar, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2014

The Westin-Snowmass sits in the best location in Snowmass. The ability to ski in/out is convenient to say the least...The hotel lounge is comfortable to relax in while waiting for your room or your family as they ski the slopes. Our room was marginal and nothing to brag about. Overall Staff: The staff at the Vue bar is engaging and... More

Was this review helpful? Yes 1
Hayden81615, admin assist at The Westin Snowmass Resort, responded to this review

Thank you for posting a review on TripAdvisor after your recent stay. We're so glad to hear that your family enjoyed our Kids Club and the convenience of our ski-in/ski-out location. I sincerely apologize for the disappointments you experienced, and your comments have been shared with the Director of Housekeeping and the Food & Beverage Team. We appreciate you sharing... More

NoVA
Top Contributor
94 reviews 94 reviews
35 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed January 5, 2014

The way the hotel management seemingly ignored our request resulted in my rating of the resort. I made my original reservation 4 months in advance, When I noticed I booked the wrong type of room I called the hotel 3 months prior to our arrival to correct my error and was told it would be done – I asked for... More

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to write such a detailed review after your recent stay at The Westin Snowmass Resort. I sincerely apologize for the frustrations you experienced regarding your room-type/reservation. Double Queens were in high demand over the holidays, and many guests who booked Kings ended up actually needing Double Queens upon arrival. It is true that only... More

Denver, Colorado
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2014

This hotel is very reasonably priced and is a true ski-in, ski-out. The rooms are the same quality as any other Westin. I agree with the other feedback though regarding the staff. They don't seem highly trained and are all rather young and inexperienced. The bar is also extremely slow. Also the food is unimpressive. I had a pizza through... More

Was this review helpful? Yes
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

We appreciate you taking the time to post a review after your recent stay at The Westin Snowmass Resort. All feedback, both positive and negative, is a useful tool that can be used to improve the guest experience for all future visitors. Your comments have been shared with the Food & Beverage department in particular, and we hope to surpass... More

Rio de Janeiro, RJ
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 4, 2014

I just loved it the kids club. Rose Was the best...she played with my son ,did arts and crafts and other things he had so much fun and did not want to leave it ....great place great people to be with For sure i will be back there soon

Was this review helpful? Yes 1
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

I think Rose has as much fun as the kids do! Thank you for taking the time to post this wonderful review of our Kids Club, and we're thrilled to hear that you will be coming back again soon. More

South Florida
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed January 3, 2014

I have been organizing a group of families from South Florida who ski together during the holidays for almost ten years now. This was our group's first trip to Snowmass. From the moment we arrived at the boutique style Aspen airport, there was a feeling of easiness. The Westin provides free airport service to the hotel and a friendly driver... More

Was this review helpful? Yes 1
Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to post such a detailed review after your recent stay. It's so kind of you to specifically mention members of the team like Kate and Chris - they work so hard (especially over the holidays!) and greatly appreciate the recognition. We loved hosting your group from Florida, and we are thrilled to hear that... More

San Diego, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 3, 2014

I travel all the time. This is a GREAT hotel. First. it is beautiful. And of course ski in/ski out in the heart of the mall area of snow mass. Great drinks at the bar, good restaurant, really everything is what you'd want. But that doesn't begin to describe the staff. First, we were assigned rooms at end of the... More

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Hayden81615, admin assistant at The Westin Snowmass Resort, responded to this review

Thank you for this fanastic review. So glad to hear that your daughter recovered quickly and was dancing by the end of the trip. We hope to welcome you and your family back again soon for a more relaxing and ER-free vacation! More

Fort Lauderdale, Florida
Contributor
19 reviews 19 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 2, 2014

We booked the Westin Snowmass Resort and spent a week from December 24 - Dec 31. Our family originally was booked in a deluxe room with two queen bedrooms, however, when we checked in, these were all sold out. The front desk offered us an additional king room for our stay as compensation. Because one of my children was a... More

Was this review helpful? Yes 1
Hayden81615, admin at The Westin Snowmass Resort, responded to this review

Thank you for sharing your experience with us. We greatly appreciate your detailed review of your stay. I do want to clarify a couple of things to avoid confusion for others: The Pinnacle Wing is the main section of the hotel that includes the main lobby/entrance, and the Alpine Wing is the part of the hotel that is a further... More

Boca Raton, Florida
2 reviews
5 of 5 stars Reviewed December 31, 2013

This was our 2nd year that we stayed at the Westin and we will continue. We always have a great time, beautiful hotel with the best location in Snowmass. From the minute we arrive at the airport and get picked up to checking in, we always feel welcome First class treatment from start to finish. The General Manger John Curnow... More

Was this review helpful? Yes
Hayden81615, admin at The Westin Snowmass Resort, responded to this review

Thank you for taking the time to post such a glowing review on TripAdvisor. We are so excited to hear that you and your family had an excellent vacation here, and we are looking forward to welcoming you back for your 3rd year at Westin Snowmass! More

Magnolia, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 31, 2013

It was the day after Thanksgiving last year that my husband was diagnosed with stage 4 cancer. We had to cancel our 2012 ski trip to Snowmass and start the treatment for cancer. Skiing was the last thing on our minds. Surviving cancer was our ultimate goal. My husband finished his treatment in June. After battling cancer with chemotherapy and... More

Was this review helpful? Yes 5
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Additional Information about The Westin Snowmass Resort

Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Phone Number:
Location: United States > Colorado > Snowmass Village
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Snowmass Resort 4*
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Also Known As:
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Silvertree Hotel Snowmass Village

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#3 Ski-In / Ski-Out Hotel in Snowmass Village #4 Family Hotel in Snowmass Village
Hotel Class
Official Description (provided by the hotel)
Located in the center of Snowmass Village, the Westin Snowmass Resort offers guests ski-in/ski-out access to Snowmass Mountain, which has more trails than any other mountain in the country. ... more   less 
Number of rooms
254

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