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The Westin Snowmass Resort

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100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
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The Westin Snowmass Resort
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The Westin Snowmass Resort
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418 reviews from our community

Traveler rating
    180
    123
    58
    38
    19
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137
125
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Westin Snowmass Resort
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Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I like salt. A lot. Hiowever, it is my strong advice to AVOID the onion soup. My wife and I stayed here this past weekend. We arrived late and decided to relax and have room service. Onion soup tasted like additional salt was added. I could not finish the bowl. Hamburger was cold as was the side of fries. Next... More 

Was this review helpful? Yes
Emma S, Guest Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for sharing your experience. I apologize that you did not enjoy your onion soup. I will pass on your comments to the Chef. I hope you let us know so we could correct both this and the temperature of your order. I am a little confused regarding your comment about the lack of hot water, we have no... More 

Naperville, Illinois, United States
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very clean rooms and great access to Snowmass retail/restaurants/gear shops.Never got the feel for the place as it took us 2 elevators to get from the lobby to our 6th floor rm....and a lot of walking thru the maze of corridors. Very accommodative team but a thin staff to handle the volume of guests. $40 cab ride into Aspen or... More 

Was this review helpful? Yes
Emma S, Guest Relations Manager at The Westin Snowmass Resort, responded to this review

Thanks for your review. I am pleased that you enjoyed or clean rooms and great location. I regret you had some issues with your meal at Kitchen, I hope they made it right. I hope you will give us another chance to provide you with a stay that really impresses you! Many Thanks, Emma S More 

McLean, Virginia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Westin has a great location and the ease of ski-in/ski-out is the hotel's greatest positive. Our room was clean, beds were comfortable, heating and ventilation was fine, and everything worked. However the overall level of service was not what I would expect staying at a Westin. This is not a "luxury' guest experience by any stretch of the imagination.... More 

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Senior Contributor
43 reviews 43 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel had a great ski storage system. It is definitely ski in and ski out. Plenty of people to help with getting your ski equipment in and out! The biggest problem was them switching what you reserved for your room preference. Also, no free wifi in rooms or microwaves.

Was this review helpful? Yes
Emma S, Guest Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for your review. I am glad you enjoyed our Ski Valet! I regret you were not given the room type you requested. Rooms are allocated upon check in and we do always do our best to provide guests with their requested room type. It unfortunately is not a Westin standard to provide microwaves in room however we do... More 

Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location is outstanding. Go to the ski valet, strap on the skis and you are skiing in minutes after leaving your room. Every encounter with staff was great - the ski valet staff (Tom in particular) were very good. Front desk staff was outstanding. It took 5-10 minutes with 2 different elevators to get to our room - a maze... More 

Was this review helpful? Yes 1
Dallas, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Positives: The Westin was very nice. The standard room had plenty of space for 4 women to move around. Great view of the slopes. Check-in was quick and easy. The lobby was cozy, not too small, not too big. Great location. Very convenient. We were there for our semi-annual ski conference and it was in the middle of all of... More 

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Arizona
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We were able to book one night at the Westin through our corporate travel for $200.00 per night. Normally the room rate is $550 per night. Upon check in they told my wife that all rooms were sold out except for the suites for which they would upgrade us too. We were thinking great we have an upgrade! We open... More 

Was this review helpful? Yes
Emma S, Guest Relations Manager at The Westin Snowmass Resort, responded to this review

Thank you for your review. I am sorry you did not enjoy your Suite upgrade and that you did not find our bellman particularly knowledgeable about the resort. It seems like there were multiple areas in which you were not pleased and for that I do apologize. Our pricing including our drink pricing is competitive with other resorts which I... More 

Colorado
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 5 weeks ago

As other reviewers have noted, the location of this resort is exceptional. I found the valet staff to be friendly and enjoyed the views from the lobby. I paid $277 for this room and another $35 to park my vehicle. Here are the issues that made me regret booking the "Deluxe" room with 2 queen beds in the Pinnacle Wing.... More 

Was this review helpful? Yes 1
Switzerland
Top Contributor
104 reviews 104 reviews
28 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 9, 2015

Very nice hotel in a great location. Ski in ski out. Friendly service and rooms wel equipped. Free shuttle from airport a bonus. Great place to stay in winter. Ski valet a good service also. Would stay again,

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Clarksville, Tennessee
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed March 9, 2015

The ski in/ ski out along with the ski valet was great! One of the highlights for our 5 year old granddaughter was the kids club activities in the Westin Lobby after skiing all day. Rose was wonderful and had a different activity planned for each afternoon.this gave the adults in our group a time to wind down while the... More 

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