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All 17 Snowmass Village hotels

The Westin Snowmass Resort

4.0 of 5
100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
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The Westin Snowmass Resort
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Most recent review
5 of 5 stars Reviewed May 23, 2013
Alton C Littleton, Colorado
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143 reviews from our community

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Littleton, Colorado
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed May 23, 2013

The hotel sits at the top of the mountain and offers wonderful views. The lobby is just lovely with the huge fireplace wall of windows. I was paying a discounted corporate rate and I am not a premium Starwood member. So I'm pretty sure my room was the "low-end" offered by the hotel. That being said: My room was perfect.... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
May 27, 2013

Thank you very much for taking the time to write such a wonderful review on TripAdvisor. We’re so glad to hear that you enjoyed the newly renovated Westin Snowmass Resort, but most of all, we are so pleased to hear that you were so impressed by our fantastic associates. They truly strive to provide the best experience possible for our... More

Pasadena, California
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 24, 2013

The Westin Snowmass renovation is beautiful and the staff did a great job during a recent meeting I attended there. Their food and beverage, from room service to closing reception for our meeting, was fabulous. The front door, front desk, bell desk & ski valet were all top notch. Love the new rooms and spa. Bravo.

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Fredericksburg, Virginia
Top Contributor
61 reviews 61 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 19, 2013

We had a beautiful late season stay at the Westin Snowmass and enjoyed everything there was to offer in the snowmass village. The hotel was a bit on the expensive side, but had nice facilities and a top notch ski valet service. Snowmass village was right on the bus route to go into Aspen (20-25 minute free bus ride), and... More

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See 3 more reviews by JPlatner for Snowmass Village
Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 26, 2013

Thank you for taking the time to post your review on TripAdvisor. We’re so glad to hear that you enjoyed your stay at the Westin and everything that Snowmass Village has to offer. We hope to welcome you back in the summer when there are wonderful concerts right on the slopes, and the hiking and biking can’t be beat. More

Durango, CO
1 review
5 of 5 stars Reviewed April 15, 2013

I was in Snowmass attending a conference, adjacent to the Westin. The Westin was the group hotel and they offered a very reasonably rate for attendees. The staff went above and beyond in every aspect of my trip. I travel a lot for work and never have a hotel and staff impressed me as much as this property. I stayed... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 26, 2013

Thank you so much for this fantastic review. We’re especially pleased to hear that you were impressed by the service you received from our associates. It was a fantastic ski season, and we really ended it on a high note with two very exciting groups. We hope to welcome you back again soon! More

Chicago, Illinois
1 review
3 of 5 stars Reviewed April 14, 2013

We stayed at the Westin during the X Games in January, 2013. The hotel was experiencing significant growing pains. The food quality and service was poor (one off us got quite sick; cannot say for certain whether it was the food). The Lobby is quite loud but attractive. The rooms were clean and the house keeping staff was very good.... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 19, 2013

We appreciate you taking the time to share your review on TripAdvisor. I apologize for your disappointment with the food quality and service and have passed on your concerns to the Food and Beverage Leadership Team. Thank you for recognizing the hard work done by the housekeeping team: As X Games is definitely one of the busiest weeks of the... More

wyoming
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 14, 2013

Let's start off by saying if you tell a guest that you will call when room is ready (it wasn't when I tried to checked in) then call when the room is ready! A bad start to a less than stellar stay. I arrived on an early flight. Prior to leaving for trip I called hotel and said I would... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 19, 2013

Thank you for taking the time to share your review on TripAdvisor. We sincerely apologize for the challenges you faced during your check-in and at the restaurant. This is certainly not the kind of instinctive guest experience that we strive to deliver. Please be assured that all of your comments have been shared with executive management who will explore your... More

usa
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 14, 2013

We stayed in this hotel for our family winter vacation. It is a nice hotel for family, ski in ski out place with ski valey. Multiple places to eat after all day skiing in Snowmass and there is a free bus to Aspen. The hotel staff was very friendly. Rooms were clean. Heated pool and jacuzzi were nice to relax... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
May 2, 2013

Thank you for posting such a lovely review. There really is nothing better than soaking in the hot tubs slopeside right after a long day of skiing! We’re so glad you enjoyed your stay, and we hope to welcome you back again soon. More

Denver, CO
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 10, 2013

I've stayed in Westin hotels across the US and I'd say this one doesn't meet the standards I'd expect. They say they took the previous hotel (Silvertree) down to the studs for the massive renovation last year, but I think they skimped on some aspects. First, the walls are warped in several areas, which I don't think should happen after... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
May 2, 2013

We appreciate you taking the time to write a review. I sincerely apologize for the frustrations you experienced during your stay and have passed on your concerns to the Executive Team. Being slopeside provides the best access to the slopes, but it also means that a more unique layout is necessary to follow the slope/incline of the mountain. We are... More

Los Angeles, California
1 review
5 of 5 stars Reviewed April 9, 2013

The hotel recently underwent a major renovation. We stayed in the Ski in Ski out suite. Daniel at the front desk was a caring first impression of the hotel. He made sure we had everything we needed and informed us of the resort offerings. The entire Concierge staff was extremely helpful from arranging or changing dinner reservation as well as... More

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Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 19, 2013

We are thrilled to hear that you had an enjoyable stay with us at the Westin Snowmass Resort. And thank you for specifically mentioning the quality service you received from Daniel as well as the entire concierge, housekeeping and bell staff. Our entire team strives to provide each of our guests with personal and instinctive service. We look forward to... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 6, 2013

1) We arrived on Saturday and Sunday was supposed to be the first day of skiing. We went down to ski valet (or ski storage rather, because what they call a valet service is not really any of that) and told them that our skies were shipped by UPS and asked them to locate them. We were told they “got... More

Was this review helpful? Yes 1
Hayden81615, Guest Experience Team at The Westin Snowmass Resort, responded to this review
April 18, 2013

Thank you for taking the time to write a review on TripAdvisor. Feedback, both positive and negative, is truly a gift that we can use as a teaching resource for all associates. On behalf of The Westin Snowmass Resort, I sincerely apologize for the frustrations that you experienced during your stay. I have spoken with the General Manager and the... More

 
 
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Additional Information about The Westin Snowmass Resort

Also Known As:
The Silvertree Hotel
The Silvertree Hotel And Conference Center
The Silvertree Hotel Snowmass Village
Silvertree Hotel Snowmass Village
Address: 100 Elbert Lane, Snowmass Village, CO 81615 (Formerly The Silvertree Hotel & Conference Center)
Phone Number:
Region: United States > Colorado > Roaring Fork Valley > Snowmass Village
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotels in Snowmass Village
#3 Business Hotels in Snowmass Village
#6 Family Hotels in Snowmass Village
Price Range: $$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Located in the center of Snowmass Village, the Westin Snowmass Resort offers guests ski-in/ski-out access to Snowmass Mountain, which has more trails than any other mountain in the country. ... more   less 
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