First of all the Silvertree has a GREAT location...but, that's where the good stuff stops. The entire hotel needs to be renovated. The rooms reek like a convalescent home...that oh so unique blend of odors. The TVs are tiny, channel selection mediocre, wifi is overpriced ($9.99/day), customer service is non-existent....I could go on and on. If you're looking for a... more

We stayed here for 5 nights with our 1 year old grandaughter. Our room was nice and clean. My only little complaint was I asked for a crib 3 times and never got it. But, we finally decided we could make do by pushing the bed up to the sofa. Self Parking in Snowmass Village is quite a distance from... more

We stayed here for the weekend as my husband was competing in the "Blast the Mass" mountain bike competition. We originally booked into the Wildwood Lodge and when we arrived we got upgraded to this hotel. The rooms were ideal for us, clean and roomy. There are two pools one of which could use some maintenance. The staff were very... more

My family and I travelled to Snowmass for a week of skiing. We stayed at the Wildwood lodge.Halfway through our trip, on Wednesday evening at 5 PM, the sprinkler system in our room unexpectedly went off. Needless to say everything got soaked. I was able to rescue my wife's computer, and our travel documents and my cameras, but my son's... more

Silvertree Hotel, Snowmass Village, Colorado The hotel, staff and location are all excellent. This is the ultimate ski-in ski-out hotel with all of the extras without the big price tag of some of the other resorts in Aspen. Our group travels to Colorado for a two week ski trip every December. We have stayed one of those weeks at the... more

First of all, if you are traveling during winter months when flight delays are frequent, don't book through third party sites - you will not be able to get your money back, hotel's policy doesn't allow for that. Even booking directly, double check, they ask for cancellation 30 days in advance which is ridiculous when your flight is canceled a... more

Booked a last minute getaway for some smowboarding on Smowmass mountain. Slopes are literally right outside and the location is the best part. Cleanliness was the main problem in the room, as well as miniature television. Room service was a nice feature and Brother's Grille was better than expected. Clearly a family resort. Decent value for the money but rooms... more

My three boys recently went skiing at snowmass and stayed at silvertree. United airlines in their ultimate wisdom deciderd not to put their snowboards on the flight and did not tell them until they arrived at aspen, united of course was no help as usual, but the staff at silvertree was extremely helpful and went out of their way to... more

We have stayed at the Silver Tree Hotel in Snowmass on very many occasions in the past since we have a close friend who lives in Snowmass and it is more convenient to stay there then Aspen. This is, without a doubt, the worst experience we have had at this hotel. The housekeeping was extremely poor. The first morning, they... more