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Hampton Inn & Suites St. Augustine-Vilano Beach

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95 Vilano Rd, Vilano Beach, Saint Augustine, FL 32084
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Hampton Inn & Suites St. Augustine-Vilano Beach
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912 Reviews from our TripAdvisor Community

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Traveler rating
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    238
    75
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
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    (250)
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1 review
3 of 5 stars Reviewed yesterday NEW

We have stayed in numerous Hampton Inn and Suites but this one may be the worst. When we arrived our room was not ready. We were told that it will be ready by 3:00 pm. We checked after 3:00 pm and it still was not ready. We were told that the shower head was missing and they were trying to... More 

Was this review helpful? Yes
4 of 5 stars Reviewed yesterday NEW

Location and hotel very nice. there is not a lot to do in Verona Beach. Only a couple of restaurants and a Publix nearby. Otherwise very nice area. Walks on the beach and watching the sunset is a good thing with lots of relaxation.

Review collected in partnership with Hampton

Was this review helpful? Yes
Louisville, United States
4 of 5 stars Reviewed yesterday NEW

The hotel allowed us to check in early which was nice. The hotel was very clean and the staff was great! Beach was a two minute walk from the hotel. Many good places to eat and shop within 5-15 minutes of the hotel. Hotel staff were very friendly and great with advice on local attractions. Enjoyed our overnight stay. We... More 

Review collected in partnership with Hampton

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Jax, FL
Level Contributor
59 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

Super slow check in, waited 30min. In line as customers were helped and received rooms, only to be told my room was not ready. A friend that booked after me got his room and booked a day after me. One person working the front desk is a joke for such a popular spot. Obviously not well managed people off the... More 

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear Rich2e, We appreciate your business and thank you for your review. I apologize we were not able to immediately accommodate your request for an early check-in. We do have quite a few room types and they are not all checked-out/cleaned before our posted check-out time of 11 a.m. We are happy to provide early check-in if we have a... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in an ocean view with balcony, whirlpool tub king suite. Included a living area with a fold out couch, 2 flat screen tvs, 1 microwave and 2 mini fridges. Room was beautiful, nice bedding, and very clean. Hotel had a beautiful pool and hot tub. The way the room was set up would be great for parents with... More 

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear Allison D, Thank you so much for being our guest and for your review! We are thrilled that you enjoyed your visit with us and that you found our location and service were well-suited to your needs. Like you, many of our guests prefer our location due to the low volume of traffic and our proximity to both the... More 

York, Pennsylvania
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Typical excellent Hampton quality within a short walk to Vilano beach and a short commute to downtown Saint Augustine. Several Pizza and sandwich shops near by and some bay side dinning a short drive away. The location is great if you want to split your vacation between touring saint Augustine and beach time. However this is a compromise location; if... More 

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear therman17404, We are thrilled that you enjoyed your visit with us! Thank you for taking the time to submit a review for our hotel. I am especially glad to know that you found our hotel ideally located for splitting time between the historic district and the beach. We hope to have you as our guest again soon! Best Regards,... More 

Crystal Lake, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

This hotel is steps away from the beach, it's clean, and has a friendly staff. The free breakfast was better than expected. Overall, me and my family were very pleased with our stay here and will most likely revisit this hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear Eddy C, Thank you for staying with us and for your review of our hotel! We are delighted that you and your family enjoyed your visit, especially our breakfast! We hope to see all of you again very soon. Best Regards, Joey M More 

1 review
2 of 5 stars Reviewed 1 week ago

Quality does not come up to its price level Breakfast items of poor quality; no fresh orange juice, plastic looking eggs etc. Room not serviced at all second day. Front desk staff very helpful Junior suit spacious but dingy with dirty looking and smelly carpet

Review collected in partnership with Hampton

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear RAMON R, Thank you for being our guest and for your review of our hotel. I was sorry to learn that you did not enjoy our breakfast and the carpet in your room. I apologize for any inconvenience. We hope that you will stay with us on your next visit to St. Augustine. Best Regards, Joey M More 

Sarasota, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Every Hampton I have ever stayed at has been clean and friendly and of good value because of the wonderful breakfasts they serve as part of your stay. Easy to locate as well as good location. Close to main attractions.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear Pamela O, Thank you for being our guest and for your loyalty to the Hampton brand! We are so glad to know that you enjoyed your stay with us and that we delivered on everything you have come to expect from Hampton. We look forward to your next visit! Best Regards, Joey M More 

Orange Park , Florida, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

This hotel and all the staff were amazing. Beautiful view of city and nice walk across the street to beach, resturants, and grocery store. excellent stay. I will stay here again when the time comes back around. it was in between my boyfriends job in Jacksonville and mine in Palm Coast. So we did make this a travel work time... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review

Dear Telissa M, Thank you so much for choosing our hotel for your rendezvous! We are thrilled that you enjoyed your stay with us and that our service and location were just what you wanted. We hope to see you again very soon! Best Regards, Joey M More 

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