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Quality Resort

2.0 of 5 3505 West Highway 160, Pagosa Springs, CO 81157 (Formerly Pagosa Lodge)
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88 reviews from our community

Traveler rating
    7
    16
    18
    15
    32
See reviews for
19
23
6
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Denver, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This property is in a sad state of disrepair!!!!! Dirty, stained, frayed carpets; scuffed, marked up walls and doors; the sliding glass door in our room didn't lock; back door by our room that was supposed to be locked didn't shut; sauna never heated up; lights in the pool area were out; only one of the two hot tubs half-way... More 

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Denver, Colorado
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 21, 2015

The rooms were clean and spacious. The beds are a little soft for my taste but comfortable. I brought my own pillow and I was thankful. The lobby has a great tv and lots of space to watch a football game. They offer a warm breakfast which comes in handy when you have to be at work super early. And... More 

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Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed January 21, 2015

The hotel is the dirtiest hotel I have everystayed in. Carpet is stained so bad it takes you a second to realized the original color. Splatter marks all over the wall. Smelled like an old attic and got worse when you turned on the furnance. The carpet was not vaccumed and hand dropped food on the floor. The sides of... More 

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Lubbock
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 7, 2015

DO NOT STAY HERE!!!!! Within a three day stay our room and another room was BURGLARIZED, another guest told us his thermostat caught FIRE, then the room they moved them to had NO HOT WATER FOR FOUR DAYS ( they were checking out early and we're not going to receive credit for unused days but fortunately had not prepaid).The policy... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 31, 2014

I had a group of friends that I went with up to snowboard wolf creek. We get to the hotel, seems legit. First thing we notice is that the door at first to get in the halls with your card is broken and just takes a hard pull to open it(hints the latch is broken and doesn't need a card.... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

We got there late and the hotel door was open, there was no one there to help. We called, but there was no answer.We did not feel safe at all! The morning after, we found out that there was a robbery and someone had broken in and had stolen their wallets, phones, and cameras. This hotel has poor management, otherwise... More 

Was this review helpful? Yes 2
El Monte, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 22, 2014

This is a pretty decent hotel. You come to Pagosa Springs to check out the hot springs and see nature (not to stay lock in your room all day). Clean room Hot water shower Free wifi Friendly ad helpful staff Free breakfast Plenty of parking Affordable rates

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Denver, Colorado, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 22, 2014

I don't know if we just got the oldest, dirtiest room they had, but we were completely grossed out. The floors had multiple unknown stains on the carpet, everything about the room was outdated and dingy. The place looked like it should be condemned! Wallpaper was stapled into place where it was torn, the carpet in the halls was more... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 18, 2014

We had two rooms in this hotel on our way to a wedding. We discovered we did not have hot water right away and were told to "let it run awhile'. We contacted the front desk multiple times and were always told someone would get back to us. We were never offered different rooms, or any solution at all. I... More 

Was this review helpful? Yes 1
Denver, Colorado
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed August 6, 2014

I have stayed in Pagosa Springs multiple times and have yet to find a good hotel to recommend in the area. The Quality Resort name is very misleading. I will start with the good: The bed was comfortable enough to get a full nights sleep; the heat/air worked. Not so good: The gloomy room decor was outdated (TV, furniture, bedding,... More 

Was this review helpful? Yes 2
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Additional Information about Quality Resort

Address: 3505 West Highway 160, Pagosa Springs, CO 81157 (Formerly Pagosa Lodge)
Phone Number:
Location: United States > Colorado > Pagosa Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Resort 2*
Number of rooms: 101
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Also Known As:
Pagosa Hotel Pagosa Springs
Pagosa Hotel Springs

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