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Quality Inn

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158 Hot Springs Blvd., Pagosa Springs, CO 81147-1200 (Formerly Oak Ridge Lodge)
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233 reviews from our community

Traveler rating
    49
    60
    50
    33
    41
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55
83
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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england
Top Contributor
61 reviews 61 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This hotel has a poor rating, primarily, it seems, on previous management. It was taken over by new people last summer, apparently. (maybe Tripadvisor should delete all previous comments when new owners take over?) I thought I'd try it. The welcome was good, location excellent, and you can see it's a big place, which will need time and a vast... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Great hotel! Friendly staff! New management has made it a great place to stay! They worked with me to get me a great deal on a room. The location couldn't be better, right across from the hot springs. Really enjoyed my stay here. Definitely will be coming back!

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

My family and I stayed here over spring break. The location was great, right down town near the springs and the river. The rooms were clean and newly remodeled. Breakfast was good and hot. ( not just continental) and the staff were all very nice and helpful. We will be back.

Was this review helpful? Yes 1
Albuquerque, New Mexico
Contributor
16 reviews 16 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was part of a group of about 35. My room was clean, beds were comfortable, lobby area was also well-maintained. I heard no complaints from any of the others on this trip. Our bus driver said this hotel "used to be a dump". The new owners took over in mid-2014 and have made great improvements, so earlier reviews should... More 

Was this review helpful? Yes 1
Albuquerque, New Mexico, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In spite of past history and poor reviews, we decided to trust our Innkeeper's assurances that the improvements were being made/or completed. They made every effort to accommodate our group and put everyone on the ground floor, which helped a great deal with our organization. Matt and Vonnie were extremely welcoming and helpful on our arrival. We were offered lemonade,... More 

Was this review helpful? Yes 1
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 15, 2015

Upon checking in on 2/14/15 was made to sign a waiver staying that if I smoked (tobacco) in the room I would be charged a $250 cleaning fee. The entire building we were staying in stunk with the overwhelming odor of marajuana smoke. It was so bad that my wife ended up with a migraine and no sleep the entire... More 

Was this review helpful? Yes 2
Castle Rock, Colorado
Top Contributor
50 reviews 50 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 5, 2015

I stay in Pagosa a few times per year on business. I typically stay across the street at the Resort but their prices keep going up. I thought I would give this hotel a try. The clerk was very friendly upon arrival. I asked about the lounge and she stated it was closed for remodeling. I can't speak for the... More 

Was this review helpful? Yes 2
Oklahoma City, Oklahoma
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 2, 2015

Currently remodeling, this location is finally upgrading from the old Best Western Oak Ridge Lodge that held the inn for many years. There are nice common areas, a large breakfast area and the staff is very friendly and helpful! I wish the bar/restaurant would be leased, but there are a few really good restaurants and bars within walking location and... More 

Was this review helpful? Yes 1
Breckenridge, CO
Contributor
19 reviews 19 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 31, 2015

Set your expectations: the property certainly needs to be updated, but if you're cost conscious, not planning on spending a lot of time in the hotel and want a location where you can easily walk to The Springs and Downtown and the river, then this hotel will certainly work. Really happy with the price, at least 1/3rd of The Springs... More 

Was this review helpful? Yes 2
Albuquerque, New Mexico
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 5, 2015

The hotel has a hot breakfast which is great when traveling with a family. Warm cookies are available every afternoon. There's a nice lobby with a fireplace to hang out in which our family used with our friends to play games and watch bowl games. The hotel pool is toasty. The hotel is located directly across from the springs:) Part... More 

Was this review helpful? Yes 2
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