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High Country Lodge

Certificate of Excellence
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3821 Highway 160 East, Pagosa Springs, CO 81147 (Formerly Americas Best Value Inn & Suites High Country Lodge )
High Country Lodge
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Ranked #1 of 15 Hotels in Pagosa Springs
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed December 2, 2013
rick l Lubbock, Texas
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324 reviews from our community

Traveler rating
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107
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for High Country Lodge
See the most recent reviews
Lubbock, Texas
2 reviews
4 of 5 stars Reviewed December 2, 2013

This was my 4th trip back to HCL. The local owners and new on-site managers and staff continue to make customer service their #1 Priority. They are family friendly, warm and accommodating to say the least. To complain about minor issues that are beyond the owner/manager's immediate control would be petty for they all go out of their way to... More 

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HCL3821, Manager at High Country Lodge, responded to this review

It was great seeing you again. Thank you for the thoughtful review, it is much appreciated, and we will consider your suggestions. A detailed review always gives us new ideas on making a guest's stay more enjoyable, and helps us raise the bar on customer service. We hope to see you again soon. Thank you for staying with us. More 

Littleton, Colorado
1 review
4 of 5 stars Reviewed December 2, 2013

Our family of six had two rooms. Everything was in order. Easy check in, close to a decent restaurant and the kids loved the hot tub. Wifi was spotty and only one device could access it. Rooms were clean and comfortable. Breakfast was quite good, the lodge, breakfast area was extremely nice. Will definitely stay here whenever we're in Pagosa... More 

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HCL3821, Manager at High Country Lodge, responded to this review

We enjoyed hosting you and your family. It sounds like you had a great time-we look forward to seeing you often throughout the seasons. Some guests think of us a a winter resort and others come for rafting and summer fun. But the truth is, this area has so much to offer in every season, you will always find activities... More 

Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed December 1, 2013

We stayed in cabin 404. It was clean and comfy. My favorite place we've stayed. The hot tubs were gret. Felt awsome to sit in the hot tub after skiing all day. They have movies and board games to rent at no charge. We will stay here every time.

Was this review helpful? Yes
HCL3821, Manager at High Country Lodge, responded to this review

Thanks so much for staying with us! We are the closest lodge on this side of Wolf Creek Pass, and only about 20 miles from the ski area. Our cabins are really cozy and comfortable in the winter, and close to the hot tub deck for after ski relaxation. Now that you have found a favorite cabin, be sure to... More 

Contributor
19 reviews 19 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2013

We stayed in one of the little cabins and found it to be cute, cozy and perfect! A real stone fireplace with real logs! The hot tubs, grounds, breakfast room and lodge were very nice, well stocked, warm and inviting. Truly a great little place :)

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HCL3821, Manager at High Country Lodge, responded to this review

Thank you for your great review-other potential guests will enjoy knowing your experience here. It makes us happy, knowing that our guests had a good time, and enjoyed the ambiance of the cabins and the amenities here. We appreciate you lodging with us, and hope you will come back often and enjoy HCL in different seasons. More 

Denver, Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2013

We rented a cabin. It was perfect. The kitchen made it possible for us to have a cute romantic dinner in our cabin instead of spending our money out. Breakfast was decent and nice that it was free. The staff are extremely helpful and friendly and very ready to give suggestions about the area. There were a couple things that... More 

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HCL3821, Manager at High Country Lodge, responded to this review

We are so glad you enjoyed your cabin-they are quite special and provide the true Colorado experience. While the cabins are similar, each is still unique, and offers it's own special ambiance. Our knowledgeable staff all know this area well, and have a lot of great suggestions for recreation, dining out, and entertainment. We hope you will visit us again-this... More 

Vail, CO
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed October 31, 2013

This is not a 5 star hotel. But it is the nicest place to stay in Pagosa and at a reasonable price. The staff goes above a beyond. The rooms are very clean and my bed and pillows were very comfortable. I travel here frequently for business, and the High Country Lodge will be my favorite place to stay!!

Was this review helpful? Yes
HCL3821, Manager at High Country Lodge, responded to this review

Thank you so much for lodging with us and telling others about your experience here. As a frequent business traveler, we hope to see you often and promise to provide you with the same great hospitality as the first time. If you come back after Thanksgiving, you will have a real treat--our Christmas decor at the lodge is gorgeous, and... More 

Marysville, Washington
Top Contributor
212 reviews 212 reviews
35 hotel reviews
130 helpful votes 130 helpful votes
5 of 5 stars Reviewed October 25, 2013

As this was rated #1 on tripadvisor, this is where we stayed. Star checked us in. She was very friendly and provided us with hiking advice. We were pleased to learn the hot tubs and sauna were open until 11PM. The room was a typical motel room. The bathroom was tight and the toilet small. The room was clean. The... More 

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HCL3821, Manager at High Country Lodge, responded to this review

What a well thought out review! We would enjoy having you return when you can spend more time and really explore all this lovely area has to offer. From hot springs to balloon rides, hiking, camping, exploring, fishing, skiing and snowboarding, snowmobiling, etc. there is a tremendous amount of activities to keep you busy any season of the year, and... More 

Grand Junction, Colorado
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 24, 2013

The lodge is located a little north of Pagosa Springs, so you are not right in town, but it's in a pretty setting and much quieter. The room was clean and well appointed. We enjoyed our stay and will stay there the next time in Pagosa.

Was this review helpful? Yes
HCL3821, Manager at High Country Lodge, responded to this review

Thank you for staying with us and taking time to write a review, so others will know about your enjoyable experience here. We appreciate all our guests, and each of you share things with us that help us grow in the hospitality field. We enjoyed having you as our guest and hope you will come back often, to the same... More 

Colorado Springs, Colorado
Contributor
18 reviews 18 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 23, 2013

Stayed here for two nights early October. We didn't stay in the lodge itself but in cabin 401 which was simply wonderful, welcoming and cozy. We arrived very late on the Saturday evening so had called ahead to advise it would be around 9pm. When we arrived, it was nearer 10pm and were delighted to be greeted by a friendly... More 

Was this review helpful? Yes
HCL3821, Manager at High Country Lodge, responded to this review

Thank you for your great review! We enjoy hearing from our guests because we always learn something-a good review like this tells us we are doing things right, and another review might tell us something we need to add to the comfort of our guests. In any case, a review like lthis lights up our day, and makes us smile.... More 

Shaker Heights, Ohio
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013

High Country Lodge was so welcoming, clean, comfortable, and so much more! We rented one of their log cabins for our Honeymoon and we can't wait to go back. Breakfast each morning was delicious (especially on the weekends when they have biscuits & gravy!). We also had a small but complete kitchen along with lots of grills on site for... More 

Was this review helpful? Yes 1
HCL3821, Manager at High Country Lodge, responded to this review

It doesn't get any better than this--helping make wonderful memories for a honeymoon couple! We truly enjoyed having you as guests, and watching you have fun. We are so glad you chose HCL, and hope you will come back again to celebrate many anniversaries with us in this special corner of the world. We wish you all the best in... More 

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