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Healing Waters Resort & Spa

Hotel website
317 Hot Springs Blvd., Pagosa Springs, CO 81147
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Healing Waters Resort & Spa
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Healing Waters Resort & Spa
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62 Reviews from our TripAdvisor Community

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Traveler rating
    9
    21
    17
    7
    8
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21
28
3
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (11)
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Greeley, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We had a reservation for three nights, and cancelled after unloading our luggage in the "cabin". My wife and daughter were prepared to sleep in the car if we couldn't find something else. It was a tiny mobile home made to appear rustic, with only one room air conditioner and the other Windows not openable. The outside was overgrown and... More 

Was this review helpful? Yes 2
Utah
Level Contributor
96 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed June 20, 2015

As others have indicated, it could use some refurbishing. It still has issues with hot water in the shower. It's hard to get it warm without being too hot or freezing. The price is right and for what you save here, you can go to the nice tubs. The massage therapist was very good. One thing that was not so... More 

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soaknpagosa, Guest Relations Manager at Healing Waters Resort & Spa, responded to this review

Sorry about the mowing at check-in - we are working with a new grounds maintenance company and that was their first time in. They recognized the issue right away and have worked us into a different slot of their schedule. We apologize for the inconvenience during your stay! We are also continuing to make numerous updates around the property -... More 

1 review
1 of 5 stars Reviewed June 19, 2015 via mobile

Do not go here! The owner is rude! condescending and cussed in front of my 7 year old daughter my boys and my wife. (The word that starts with an F) because I wanted to see the hot tub before paying and while I was gone my wife asked to use the restroom. Never go to a place that treats... More 

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soaknpagosa, Guest Relations Manager at Healing Waters Resort & Spa, responded to this review

Cashforphoenixhomes - I am hoping to get more information from you concerning the treatment you received while at our establishment. I assure you that it was NOT the owner of the resort you were in contact with while you were on site, but we would certainly like to look into the situation further. Can you please let me know what... More 

Travelers are raving about these Pagosa Springs hotels

Agoura, California
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed May 30, 2015

I loved the spacious, clean room, but the mineral pool (indoor, small outdoor and swimming pool-sized outdoor) areas are very run down, with cracked cement (harsh winter??). There is no signage to lead to the above-ground outdoor soak tub or the (very hot!) indoor pools. The spa area is surrounded by a chain-link fence with tattered blue slats. I thought... More 

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Fort Collins, CO
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 28, 2015

This place has a large pool, a smaller hot soaking pool, and a hot indoor pool that are fed by a natural hot springs. The Hotel has not been updated, so it is not as cheery and colorful as a present designs are, but it is very serviceable and clean. Hotel clerks are very nice. Great deal for natural hot... More 

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Mount Pleasant, Texas, United States
Level Contributor
58 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed May 27, 2015

This might have been a great place years ago, but it is in need of quite a few repairs. Peeling paint (where you can't see it until you have checked in), loose and torn carpet on the stairs to the second level, no temperature controls that worked in our room (only a fan inside an AC unit that only blew... More 

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Carefree
Level Contributor
302 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 424 helpful votes
4 of 5 stars Reviewed May 3, 2015

This hotel is a good choice if you are traveling with children and want to swim with them in the large heated pool. This way, it is convenient to simply go from your room to the pool anytime of the day or evening. Personally we don't patronize The Springs Resort for reasons I will not go into here, and the... More 

Was this review helpful? Yes 2
Allen, TX
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed March 16, 2015

There are 3 places in Pagosa to use the Springs. The other 2 are more expensive and trendy. This place is very basic but the water is still the water from the hot springs and that's what we wanted. It had a large pool filled with the water as well as an outdoor hot tub and 2 private male or... More 

Was this review helpful? Yes 5
Atlanta, Georgia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed February 17, 2015

This was a spur of the moment, one night romantic getaway, booked sight-unseen. For $90 for a single, we assumed we would get something nice. The front desk lady was nice but the place was run-down looking from the outside. "Resort and Spa" is misleading...it is a 1950's-esque motor hotel that in any other city, would cater to locals for... More 

Was this review helpful? Yes 3
Jackson, WY
Level Contributor
75 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed February 16, 2015 via mobile

We just needed a room for the night, so our $ 117 seemed like top dollar for an ordinary room with no b'fast (not sure why this is listed as a B & B). No one was in the office the next AM, and I could find no ice machine, so my resourceful husband used a nearby shovel and chipped... More 

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soaknpagosa, Guest Relations Manager at Healing Waters Resort & Spa, responded to this review

We have been unable to change our designation as a "bed & breakfast" on TripAdvisor, but definitely feel that we are better described as a hotel. My understanding is that, because we do not have a 24-hour front desk, TripAdvisor has placed us in the "bed & breakfast" category. Our front desk is open from 8am to 10pm daily and... More 

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