My husband and I have been to Ouray several times, usually staying at a bed and breakfast or the Ouray Chalet. When, on short notice, we decided to visit, we called several hotels/motels in town. When we contacted the River's Edge the first time, we were told they were booked for 2 of the 3 nights we were requesting. We... more

We've been to Ouray many, many times. We had stayed in this hotel before, but I guess it was with prior ownership or prior management. The front desk person was rude. The room above us sounded like it would come down through our ceiling -- children running around NONSTOP for hours. We called the front desk to complain a few... more

I chose this place because of the price and that they accepted pets. From the first phone call to my departure, I felt I was dealing with good people and a "special" place. They were extremely friendly and I really felt it was genuine. The building is first rate, the room was better than I expected for the price and... more

We stayed at the River's Edge Monday through Thursday nights and it was absolutely perfect for us. I really liked the location, close to everything but not on a busy street. We slept with the windows open every night and we could hear the river flowing right behind our room, very peaceful and relaxing. We stayed in a room that... more

Avoid this place. When I made my reservation, I was told that their cancellation policy was noon the day before. When I cancelled about 1 week in advance, I was told the cancellation policy was 2 weeks. They said they would only charge me 1/2 the normal cancellation fee, but I did not agree with this. I immediately called my... more