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Ramada Monument

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1865 Woodmoor Dr, Monument, CO 80132 (Formerly Sundance Mountain Lodge)
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Ramada Monument
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274 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (71)
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    (43)
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Crossville, Illinois, United States
Level Contributor
65 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed today NEW

Interesting property. Check in was smooth. We found our room easily. We walked in and the sliding glass doors were open. It was dark, so this was a bit unsettling. We reserved two double beds, the room was extremely cramped. There weren't enough towels, so we went to the desk and was given one wash cloth. That was all they... More 

Was this review helpful? Yes
Norton Shores, MI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Stayed here on a recommendation. Double check that!!! Hot tub cold and full of floaties surface & below. Slider was secured with a stick, otherwise did not lock. I also think in part of the building there were permanent residents. Met one, and other clues. Breakfast? HA!!! Disappeared before 9:00. We made it through the night, but would not take... More 

Was this review helpful? Yes 1
Ks
Level Contributor
44 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I was not expecting much since it was a last minute reservation and trying to go relatively cheap. But this place was much better than your average place. The room is very well kept, bed is very comfortable. The view is definitely worth it. My only complaint was that the when we went to breakfast they had ran out of... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

We reserved a hotel room for a our stay in Monument Colorado. This place is a complete nightmare! Hot tub is filled with bugs and cold water and no filter and they stated i"t was up and running, and to just take the top off and hop on in". Our room has still yet to be cleaned after we requested... More 

Was this review helpful? Yes 3
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Can't stress enough how awful this hotel was. First our reservation was lost, then they offered us a room at the same price that was nothing what we requested (A King bed to a full and a busted couch). The room was disgusting. The girl Jennifer at the front desk was to busy passing numbers to a guy in the... More 

Was this review helpful? Yes 3
Derick N, General Manager at Ramada Monument, responded to this review

Brooke, Again ma'am I'm sorry that our lodge did not meet your expectations. The numbers that Jennifer was receiving and passing were actually room numbers. I apologize for any confusion that may have caused, we strive to make our customers happy. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked reservations online for pet friendly hotels in/near Colorado Springs. It showed beautiful rooms& pool. We were booked in a back building that had not been renovated due to dogs. We were charged $25 extra per night for pets which was not in confirmation for reservations. Weeds were knee high outside. Rooms hadn't been upgraded since the 70's. Holes in... More 

Was this review helpful? Yes 4
Sidney, Nebraska
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This will be my first review on anything here so it might be a little rough. This is the single worst hotel I've ever had the privilege of staying at. My wife and I checked in after the Colorado Renn Fair and the lobby looked promising. We paid over 90$ for the room and the woman at the front desk... More 

Was this review helpful? Yes 2
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

June 2015. Room smelled like a badly kept nursing home. Booked two queens online for full price and was given a room with a trundle bed and one double bed. No sheets on the trundle bed. Requested a new room and was given one that had mouse droppings and cigarette butts in it, and smelled as bad as the first,... More 

Was this review helpful? Yes 3
Fort Worth, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

1st room we were given had not been cleaned, 2nd room was a pet room (not needed or pet with us) with a hideously noisy AC that smelled worse than any kennel I've been to, 3rd room was reasonably clean. But they gave keys to this room to someone else. At 10:30 pm we were startled awake with someone trying... More 

Review collected in partnership with Ramada

Was this review helpful? Yes 2
Derick N, General Manager at Ramada Monument, responded to this review

Kathik, I am so sorry about the snafus that occurred while you were here. Having just changed over to a new system we experienced some unacceptable issues with your stay and you're right, just saying I'm sorry doesn't fix that. There shouldn't be any more errors like the one you experienced. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at this Ramada, it was unlike the others and had a pleasant outdoorsy vibe to it. It was close to Colorado Springs, so I spent the day doing some touristy things like Garden of the Gods and Manitou Springs. But it wasn't too close to the city, so the hotel was very quiet and the... More 

Was this review helpful? Yes 1
Derick N, General Manager at Ramada Monument, responded to this review

Ryan, Thanks for sharing your experience with us and others. We can't wait to see you again! More 

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