My airline had a cancellation which left 65 people stranded overnight. The staff went over the top to make sure everyone was taken care of. One would think the passengers would be upset and angry. Not so. The professional and polite staff made sure everyone was comfortable. They went out of their way. Nearly all the passengers were in a... more

The friendly and helpful staff pretty much saved the trip to this hotel. I was here for three nights. Aside from the fact that the bed was a little uncomfortable and the room suffered from hallway noise, this was actually a pretty decent place. It is a toss-up whether I would stay here again. Physical plant of the place was... more

Arrived after working all day in New Mexico & Driving 6 hours to get to Montrose. Reception was warm & welcoming, fast & Courteous. Room was clean & tidy. Breakfast was hot. All over one of the better places, that I have stayed at. more

We arrived at the inn hot and tired after a long day of motorcycling. I'd made reservations weeks in advance and (as always) had requested a top floor room. Although its states on the website that requests cannot always be honored, our cheerful check in clerk said she hadn't received the request and only had a first floor room. (I... more

Got to Montrose without a hotel. I am pretty picky about hotels. THe Holiday Inn Express was a great find. Nice front desk, clean and spacious room and very comfortable beds with nice linens. THere is a pool and indoor hot tub, plus an outdoor hot tub. Staff responded to requests quickly. Full brekfast was nice and the warm oatmeal... more

This is a very nice and comfortable Holiday Inn Express in a convenient location. One thing to watch out for - "Pet Rooms." These are on the first floor near the back door. Not a good choice if you have allergies and no pet. We were assigned to a pet room before our arrival, even though we indicated on our... more

Arrived here after a long day drive and was a welcomed site. Check-in was great and the person working front desk was very friendly. Room is a bit small, but everything else in the room was fine. Breakfast room was small, but food was fresh. more

A decent stay for the price. The room was small, but clean. The beds were fairly hard. Bathrooms and vanity areas were clean and decent size. TV was missing the remote, so that was a hassle. Towels were stained. Pool area was OK, but nothing special. Breakfast was good. Our room had a view of a nursing home across the... more

I booked a room in advance because of the reviews on tripadvisor and because Holiday Inn Express hotels tend to be good. There were two minor problems. First, there was a BB gun bullet hole in our window which faced out onto an apartment complex. The front desk staff told us that some kids from the complex had fired a... more