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Holiday Inn Express Montrose

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1391 South Townsend Ave., Montrose, CO 81401
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Holiday Inn Express Montrose
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Holiday Inn Express Montrose
Holiday Inn Express Montrose
Holiday Inn Express Montrose
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143 Reviews from our TripAdvisor Community

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Traveler rating
    97
    36
    8
    2
    0
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39
26
10
48
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
  • All months
    (143)
  • Mar-May only
    (31)
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    (23)
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Lake Elsinore, California
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

When we got our room, it looked like someone had laid on one of the beds. Since they had no other upstairs rooms to offer us, the front desk staff came and changed all the bedding for us, which I thought was really nice and professional. Otherwise the room was great, very clean and quiet, breakfast was great as always.... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

We are really sorry you encountered an issue and we appreciated that you gave us the opportunity to make it right , your kind words to our team, praising their professionalism were extremelly gracious, thank you for taking your time to share your experience with us. We hope to see you again next time you pass through our beautiful Montrose.... More 

Cle Elum, Washington
Level Contributor
68 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Comfy rooms, great breakfast and lots of room! This was the perfect solution to crowding my son's house. Will definitely stay again. Safeway is right next door and Montrose is a gateway to lots of outdoor activities. Check out the Heirlooms for Hospice shop.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

We are very happy to hear that we are part of the solution and that you were able to visit your family without crownding your son's house. We hope that you had a great time, filled with adventures and fun! Thank you for taking your time to share your experience with us. The Montrose Holiday Inn Express team is looking... More 

colorado
5 of 5 stars Reviewed 6 days ago NEW

The room was very clean and comfortable. The staff was very friendly and attentive. We were able to have a free dinner one of the nights we stayed there, it was a barbeque/picnic type meal on the patio...very nice.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

We are delighted that you were here on our all american BBQ night. We serve it every wednesday from June to August - And we are proud to announce that for the entire month of August we will be serving Pancakes at night ( 8:00PM to Midnight). The Holiday Inn Express Montrose team is always looking for ways to improve... More 

Colorado Springs, Colorado
Level Contributor
80 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Very nice, clean, comfortable property. Staff was very helpful and professional, rooms were comfortable and clean, pool area was okay, although the hot tub was a little too hot. Definitely would recommend - plan on staying again this year.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your stay, we appreciate your kind words to our property and team. We are sorry about the hot tub temperature, we have to keep at a certain temperature per guidelines of the health department, but we will definitely make sure to check it. On behalf of the Montrose Holiday... More 

5 of 5 stars Reviewed 1 week ago NEW

Good customer service, clean, comfortable rooms, and nice breakfast. We had a layover between flights and chose HIE, we enjoyed the indoor pool and jacuzzi, and breakfast both days. The pet room was clean and grassy area was easily accessible.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

We are delighted that you were able to enjoy the pool and other hotel amenities during your flight's layover. Thank you for choosing the Montrose Holiday Inn Express for your stay and for taking your time to share your experience with us. If there is anything we could have done to make your stay better, please do not hesitate in... More 

Virginia Beach, Virginia
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago NEW

Generally very nice amenities, and is a clean and well run hotel. The breakfast room was well stocked and attended to by Brenda. Nits: our room a/c was noisy and right next to the bed. Par for the course but I wish hotels would find a better design without the noisy fan running and cycling between too warm to too... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for picking us to your return trips to Montrose, we appreciate your loyalty and your feedback in regards to the "nitpicks". Like you, we wish commercial PTAC units were more silent -I want to assure you that the whole hospitality industry is working on it as our goal is for our guests to be able to relax and... More 

Gunnison, Utah
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel with friendly staff. Remodeled, very clean and quiet. Good location once you figure out how to get into the parking lot. Typical breakfast, but Brenda was very helpful and kind making the time spent enjoyable.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for mentioning that Brenda made a difference in regards to your stay. We are proud to have her in the Montrose Holiday Inn Express team. We are really sorry about the confusing entrance and we are glad you figured it out, we are working with the City of Montrose to find a better solution. We are looking forward... More 

1 review
4 of 5 stars Reviewed 1 week ago

Well run and laid out establishment. Welcoming and appealing for the whole party. Simply located on the way to anywhere. Luxurious bed settings. Might try making turkey sausage gravy for the biscuits. And good orange juice. Twelve more letters...

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to write us a review and for your suggestions for the breakfast menu. As you probably know in order to deliver consistency throughout all Holiday Inn Expresses, our breakfast choices are defined by the brand, but they love to hear suggestions and it will be my pleasure to foward yours. We hope to see... More 

Middlebury, Vermont
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We visited Montrose for a funeral/family reunion and were greeted by a friendly staff and excellent facilities. The rooms were well equipped, and quiet. Our group enjoyed a good night sleep. Brenda met us each morning with breakfast and was attentive to our needs. Tables were quickly cleared and cleaned, and food and coffee were quickly restocked. Seating for breakfast... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your stay, and thank you for mentioning the wonderful service our Brenda delivered to you. She does take hospitality to the next level and we are blessed to have her on the Montrose Holiday Inn Express Team. If there is anything we could have done to make your stay... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We are just finishing our stay at the Montrose Holiday Inn Express and are giving them a 5 rating because, while the room was typical Holiday Inn, the personnel were outstanding. From front desk to breakfast personnel to room cleaning personnel we have been incredibly impressed by their genuine desire to serve you, and to make your time there pleasant.... More 

Was this review helpful? Yes 1
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Your review put a smile on our faces, we are firmly believers that is the people that makes a difference and we are very happy to hear that we share the same opinion.Thank you for taking your time to let us know! Feel free to contact us if there is anything the Holiday Inn Express Montrose Team could have done... More 

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