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Holiday Inn Express Montrose

2.5 of 5 1391 South Townsend Ave., Montrose, CO 81401
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Holiday Inn Express Montrose
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Holiday Inn Express Montrose
Holiday Inn Express Montrose
Holiday Inn Express Montrose
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75 reviews from our community

Traveler rating
    50
    17
    6
    2
    0
See reviews for
17
15
6
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
  • All months
    (75)
  • Mar-May only
    (13)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (17)
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Salt Lake City, Utah
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I have traveled extensively and stayed at many hotels large and small. The service we received from Karen Fox and Michelle in Montrose at the Holiday Inn Express was simply AWESOME! They went out of their way to make sure that everything went well for our 2 day meeting we held at the hotel. The pool and hot tub were... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

We are delighted that we made a good impression on you! Above and beyond are Fox and Michelle's normal "mode"... and we are so glad that you had a wonderful time, because that is what we were "shooting" for. Thank you for taking your time to share your awesome experience with us! If there is anything we could have done... More 

Childress, Texas
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Nice place to stay . The staff was courteous and I was able to enjoy our stay. The breakfast gravy was not good. But the rest of the free breakfast was very good. The salt water pool and hot tub was relaxing. The gym was nice. We enjoyed our stay and will go back. Thank you.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking you time to write us review. We appreciate you very nice words to our team member and we are delighted to know that you were able to enjoy and relax by our salt pool. I'm sorry that the gravy was not what you expected, I'll forward your comment to our corporation, as they are always on... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I was pleasantly surprized with the service, comfort, cleanliness and amenities of this hotel. After traveling all day by car through holiday traffic, the night staff was so welcoming and pleasant, it set the night for a very relaxing and quiet night of much needed sleep. I cannot praise the entire hotel staff enough for the way they made us... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to share your experience with us. It is so rewarding to know that we were able made you feel welcome and relaxed after a long day on the road. If there was anything we could have done better, please feel free to let us know. We are looking forward to see you again next... More 

Phoenix, Arizona
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Delivered a training and stayed at this hotel for three days. The staff preparations and accommodations for my training were exquisite. They thought of everything and offered me all kinds of assistance. They have beautiful training/function rooms and cater. The suite was excellent and comfortable. Breakfast was the typical HIE fare however fresher and cleaner than most. I highly recommend... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to share your experience with us, we are delighted that your training went well and that we were able to anticipate your needs and deliver the service that you expected. We apreciated your take on our breakfast, our meeting facilities and your recommendation. We agree with you that every guest should have the opportunity... More 

1 review
5 of 5 stars Reviewed November 19, 2014

The Montrose HIE is blessed with leadership by example in Karen Fox, Director of Sales and Marketing! Her integrity and dedication are truly assets! Her staff - Tony, Michelle, and Gladys, exhibit delightful customer service and dedication. I applaud them!

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to write us such a heartfelt review, we are so happy that you feel like coming home when you stay with us! We agree with you that we are blessed to have our wonderful Karen Fox and her team extraordinaire, thank you for mentioning them by name and for your beautiful words, we apreciate... More 

Fort Worth, Texas
Top Contributor
135 reviews 135 reviews
42 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed November 15, 2014

Really, really enjoyed our stay. Rooms very nice and the staff was so pleasant. Toiletries were plentiful and good. I would most definitely stay here again. Location was also very good with restaurants nearby. If you're thinking about a place to stay in Montrose, I highly recommend this place.

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to write us a review and for giving us a recommendation. I took the liberty to share your review with all our team members as we believe that delivering a "just about perfect" experience to a seasoned guest such as yourself is a team effort and it needs to be celebrated, studied and repeated... More 

Top Contributor
89 reviews 89 reviews
34 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed November 4, 2014

Rooms, Breakfast, and Staff were all better than norm. Everything was clean and in working order to include the all important iron and ironing board. Its a wonderful place to stay, near and around the Rocky Mountains. In fact, I will be staying here again in about 2 weeks (you should, too)

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking you time to write us a review, but first and foremost thank you for your loyalty and for giving us the opportunity to correct our mistakes, we were aware that we had failed to deliver the excellent service you deserved last time... We are very happy to hear that this time everything was up to your... More 

Lancaster County, Pennsylvania
2 reviews
5 of 5 stars Reviewed October 29, 2014

My wife and I had reservations to stay at this hotel for two days while traveling through Southwest Colorado and Arizona. Unfortunately, we had car trouble on our first day in Montrose. It took the dealer four days to complete the repairs and return the vehicle to us. During that time, the staff was extremely helpful by extending our reservation... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to let us know about your experience. It gives us immense pleasure to know that you felt taken care of, specially when you are so far way from home and having to deal with an interrupted trip and all the distress that comes with it. Thank you for giving us the opportunity to expand... More 

Houghton, Michigan
1 review
5 of 5 stars Reviewed October 27, 2014

My husband and I stayed at the Holiday Inn Express in Montrose, CO for 10 days in September of 2014 while visiting our son and family and were 100% satisfied. The room was very clean, the employees at the desk were courteous and very helpful. The breakfast was superb, many choices and the lady that ran it had a great... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you very much for taking your time to write us about your stay. We are delighted that you had a wonderful stay and glad that you were able to enjoy 10 great days visiting your son and his family! Feel free to contact us if you have any suggestions that will help us serve you better. We are looking... More 

1 review
5 of 5 stars Reviewed October 5, 2014

The best thing about this hotel is the staff. They couldn't have been nicer or more helpful especially Brenda who handles the breakfast buffet. The property is extremely clean and well maintained. It appears to be a new property even though it is several years old. This is the best property in Montrose. I wish all of the hotels I... More 

Was this review helpful? Yes
MontroseGM, General Manager at Holiday Inn Express Montrose, responded to this review

Thank you for taking your time to write us a review, we apreciate your lovely words to our team members, specially to Brenda - She is really commited to deliver the best breakfast experience to our guests and we are glad to hear that you were not disapointed! If there is anything we could have done better, please let us... More 

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Additional Information about Holiday Inn Express Montrose

Address: 1391 South Townsend Ave., Montrose, CO 81401
Phone Number:
Location: United States > Colorado > Montrose
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Montrose 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Holiday Inn Express Montrose - Townsend Hotel Montrose
Holiday Inn Montrose
Montrose Holiday Inn
Hotel Style:
#2 Business Hotel in Montrose
#2 Family Hotel in Montrose
#5 Romantic Hotel in Montrose

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