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Quality Inn & Suites

2.0 of 5
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2751 Commercial Way, Montrose, CO 81401
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Quality Inn & Suites
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Ranked #10 of 11 Hotels in Montrose
A recent review
3 of 5 stars reviewed 5 days ago
Kellie M Forney, Texas
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58 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (12)
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Lancaster, Pennsylvania
Top Contributor
77 reviews 77 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This Quality Inn is in need of an upgrade. Rooms are dated as is the electrical outlets for accommodating multiple mobile devices. Lampshades are dingy and falling apart. Bed linens are not fresh smelling. Found a pair of dirty men's underwear at the corner under the bed. Room carpets are stained. Would not stay here again.

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Forney, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW via mobile

The lights in our room didn't work, there were patches in the carpet and in the wall. There are washers and dryers on site but they didn't work too well. The owner was friendly, staff was friendly, beds were comfortable.

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Grand Junction, Colorado
Top Contributor
217 reviews 217 reviews
23 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed 1 week ago

Needed a room for an early business meeting and found this hotel clean, comfortable and affordable. Proximity to dining and shopping make this a good property to stay at when in Montrose. The staff was friendly and accommodating. I'll stay here again!

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Kazi H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Colorado
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The woman at the desk fit the description of a meth-head to a tee. She had a gross open sore on her mouth and has no place being in a customer service position. She took FOREVER to check me in for no apparent reason. Without warning me, I was put in the handicap room with a Queen bed although I... More 

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Travelers are raving about these Montrose hotels

Castle Rock, Colorado
Top Contributor
68 reviews 68 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 24, 2015

First time stay. I was in town on business and basically just needed a decent place to stay. The front desk clerk was friendly upon arrival. My room was clean and comfortable. The only amenity I used was the fitness room. It was decent except there were no towels and the only programming on the TV was an Indian station.... More 

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Farmington, New Mexico
Senior Contributor
29 reviews 29 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 2, 2015

I have stayed here a few times and never had a problem. The pool is very warm like a warm bath. The breakfast is fairly decent. It's in a nice quite area right off main street. I recommend this hotel unless something has changed since I last stayed here.

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Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 24, 2015

My Grandson and I checked into this Quality Inn about midnight needing some rest before continuing our trip to attend a funeral for a teenager tragically killed in a car accident after falling asleep! We took no luggage in with us. The night clerk took an inordinate amount of time checking us in blaming the computer. Arising at 6 am,... More 

Was this review helpful? Yes 1
Kazi H, General Manager at Quality Inn & Suites, responded to this review

Thank you for writing your review. For your kind information, We never found that missing comforter and you were reverse for that charge as promised just to make you happy even you never call me back as mentioned. Please check your statement and let me know if that charge still there. Right review help people to stay in a good... More 

Cortez, Colorado
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed March 14, 2015 via mobile

Pretty clean, beds as hard as rocks, wasn't the worst place I've stayed however after having the unfortunate opportunity of watching/listening to a member of what I'm assuming was management YELL and reprimand an employee in a terribly rude manner in front of my 11 yr old daughter I'll probably find some where else to stay next time.And there was... More 

Was this review helpful? Yes 2
Toronto, Canada
Top Contributor
66 reviews 66 reviews
24 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed September 7, 2014

We stayed here for one night, after visiting the Black Canyon of Gunnison. This place is very close to the park. The hotel was clean and the breakfast in the morning was good.. We did not stayed in a suite, but just a room.

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Falcon, CO
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 31, 2014

We stayed for 1 night and am glad we were just passing through. We had a king suite and the setup of the room was great but the halls smelled of smoke, the carpet looked dirty, the pool and hot tub were a nice temperature but looked disgusting and there was a large bug in the shower. The staff was... More 

Was this review helpful? Yes 2
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