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Quality Inn & Suites

2.0 of 5
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2751 Commercial Way, Montrose, CO 81401
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Ranked #10 of 11 Hotels in Montrose
A recent review
3 of 5 stars reviewed 1 week ago
Promouth Denver
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64 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Not as nice as other Quality properties I've been in. Check-in took a long time. One person on duty. Although pleasant, apparently having difficulties completing a telephone reservation. Older AC/Heat unit was a bit noisy. Needed two remotes to run TV. Condition of room and cleanliness excellent. Really fell apart on the breakfast. Some kind of mystery meat hash instead... More 

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Longmont, Colorado
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were on the first floor not far from the front desk yet never had any issue with noise. We were disappointed to find the hot tub not working but I suppose these things happen. My wife wouldn't use their duvet due to having stains on it so we used a blanket we brought along. The smoke alarm was dangling... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Terrible experience. Had an issue with their online reservation system, so I called the hotel. Took 3 hours to get a hold of a human on-site. Finally they stated that they see the issue and are correcting it - however, it would cost a bit more to change days (it was around July 4th holiday). Fine, I will pay the... More 

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Travelers are raving about these Montrose hotels

Palmetto, Florida
Level Contributor
176 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I did not run into any problems with the staff but this hotel definitely needs some upgrades. The beds were not that confortable and like many Quality Inns someone must have gotten a deal on the pillows which were much too soft and uncomfortable. The price was right and since we only stayed one night it was passable. There are... More 

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Lancaster, Pennsylvania
Level Contributor
90 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This Quality Inn is in need of an upgrade. Rooms are dated as is the electrical outlets for accommodating multiple mobile devices. Lampshades are dingy and falling apart. Bed linens are not fresh smelling. Found a pair of dirty men's underwear at the corner under the bed. Room carpets are stained. Would not stay here again.

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Forney, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The lights in our room didn't work, there were patches in the carpet and in the wall. There are washers and dryers on site but they didn't work too well. The owner was friendly, staff was friendly, beds were comfortable.

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Grand Junction, Colorado
Level Contributor
228 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed June 21, 2015

Needed a room for an early business meeting and found this hotel clean, comfortable and affordable. Proximity to dining and shopping make this a good property to stay at when in Montrose. The staff was friendly and accommodating. I'll stay here again!

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Kazi H, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Colorado
Level Contributor
4 reviews
4 hotel reviews
2 of 5 stars Reviewed June 11, 2015

The woman at the desk fit the description of a meth-head to a tee. She had a gross open sore on her mouth and has no place being in a customer service position. She took FOREVER to check me in for no apparent reason. Without warning me, I was put in the handicap room with a Queen bed although I... More 

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Castle Rock, Colorado
Level Contributor
73 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 24, 2015

First time stay. I was in town on business and basically just needed a decent place to stay. The front desk clerk was friendly upon arrival. My room was clean and comfortable. The only amenity I used was the fitness room. It was decent except there were no towels and the only programming on the TV was an Indian station.... More 

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Farmington, New Mexico
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 2, 2015

I have stayed here a few times and never had a problem. The pool is very warm like a warm bath. The breakfast is fairly decent. It's in a nice quite area right off main street. I recommend this hotel unless something has changed since I last stayed here.

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