The linens, beds, toiletries, lobby, location, and staff are excellent. However, our room was plain creepy. If it hadn't been so late, I would have considered trying to find another hotel. We had the very last room on the farthest side (I-25 side) of the building. The room was about ten feet from an enclosed staircase which was full of... more

Everything was o.k. except the toilet in the room had urine in it.We assumed that the housekeeper had used it so just flushed it and carried on, as the rest of the room was o.k. Breakfast was fair. The problem arose when we received the credit card statement about two weeks later. There was a separate extra charge of $90... more

Had a great stay. Front desk clerk was very helpful (I think her name was Erika). The airline had lost my luggage and she made sure that I had a new toothbrush and toothpaste until my bags arrived. We had dinner and drinks in their resturant and had a great night. The music in the jukebox was a lot of... more

I spent New Years Eve here with some buddies from around CO. The rooms were nice, smelled fresh...(I can't stand moldy smelling hotel rooms). What really caught me was the lounge. I travel for work and visit lots of hotel bars, but this was seriously a nice, classy, comfortable lounge. Instead of eating and drinking at Rock Bottom Brewery across... more

I went there with a group of friends for a new year's eve party. Our group was split into 2 tables and both of the table's orders were taken at the same time. After our salads were served, we were told our table had to be moved, so they set up a card table next to our other group's table.... more

Wow! The Best Western Crossroads Inn in Loveland has really set the precedent for other hotels in the area and for Best Westerns around the country! Having two sons who attend CSU, my wife and I have spent many hotel nights in northern Colorado over the years. We enjoy being close to the mall at Centera when we come to... more

I was hoping for a simple, clean place to stay in the vicinity of the Bud Events Center where we were going to see some concerts. We got that and more. In addition to being a great value and perfectly fine, the place has a nice lounge which was good after the show. The front desk staff was quite friendly.... more

This hotel is in a particularly lame location, almost hidden behind a Conoco gas station. I drove past it because a semi truck fueling up blocked it from view. This Best Western is just a bit lamer than usual. The reasons why I choose Best Western when I travel are because of the hassle free complimentary internet and the overall... more

It looked like a hotel from the outside on the internet. After checking in I was put on an outside room with car drive-up. They do have rooms inside the hotel. Asked to be transferred to a room that was closer to the lobby because the curb outside my room was very high and due to recent knee surgery and... more