I made a prepaid reservation with this hotel and when the charge arrived on my credit card it was $3 higher than the price I'd been quoted. I called the hotel to ask what it was for and spoke to a very unhelpful and rude clerk. Three calls later I finally spoke to Bruce Wallace, the manager. He apologized completely... more

My wife and I initially used this hotel as a stopover on 27 July 2009, on our trip North from Denver to Canada. We arrived about 9.50pm but were served courteously and amply with food at Monroes Lounge, despite the kitchen about to close at 10pm. Staff at reception were polite and our (smoking) room was very well furnished and... more

The hotel was easy to find and conveniently located to I-25, yet is surprisingly quiet. Check-in at this Best Western was fast and friendly; so was check-out. Friendly, welcoming staff really do make for a much better lodging experience. Breakfast exceeded expectations. The room was basic, clean, and met expectations for lodging at this level. The one caveat is that... more

Stayed here overnight before travelling to the Rockies. I dont think I have stayed in a more comfortable bed ever. Room was great. Staff very helpful and friendly. Would highly recommend it. more

We stayed one night on our way to Oklahoma and brought our dog. The best we could figure is they have one room when you bring your pet--its the one they don't clean! Our room honestly smelled like a urinal and because the weather stripping was old we had all kinds of 6 legged visitors (ants mostly) crawling around on... more

I was traveling on a business trip in July 2008 and I was booked into a hotel by the company I was meeting with. They said they had a company rate for their business guests and since I was on their dime I stayed there. It was the Best Western Crossroads Inn in Loveland, Colorado. I was extremely surprised by... more

I was pleasantly surprised that this was a Best Western. When I walked inside to the lobby, the newly remodeled decor had an upscale feel more on the level of an expensive big city hotel. The staff was really friendly and down to earth. Anything I needed they were happy to assist with. The lounge in the hotel is equally... more

Good and clean. Allows pets. Nice lounge serves dinner outside of the main lobby. Very nice breakfast area with waffles. Hotel located near the highway but surprisingly quiet. more

The linens, beds, toiletries, lobby, location, and staff are excellent. However, our room was plain creepy. If it hadn't been so late, I would have considered trying to find another hotel. We had the very last room on the farthest side (I-25 side) of the building. The room was about ten feet from an enclosed staircase which was full of... more