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BEST WESTERN PLUS Crossroads Inn & Conference Center

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5542 East US Highway 34, Loveland, CO 80537-8994
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BEST WESTERN PLUS Crossroads Inn & Conference Center
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150 Reviews from our TripAdvisor Community

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Traveler rating
    93
    36
    13
    4
    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (41)
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Danville, Illinois
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Convenient location to go multiple directions without having to spend hours driving each day. Clean comfortable rooms for a fairly reasonable price. The staff are very helpful in finding information on nearby attractions.

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your review. We are so happy that you found our location to be convenient for your area plans, and that our staff was able to help you with information about attractions. We get many compliments on our customer service. Please visit us again! Todd McIntyre Director of Sales and Marketing 970-667-7810 todd@bwloveland.com More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hallie and Brendan were great servers and had fantastic food suggestions. When we arrived we were helped immediately and never had to wait to ask for anything. Checked on us at all the right times while eating.

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your feedback! So happy to hear that you received great service from the the staff in Monroe's. We get many compliments of our staff, service and food. Please visit us again soon:) Todd McIntyre Director of Sales and Marketing 970-667-7810 todd@bwloveland.com More 

Parker, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The rooms had an unpleasant odor and cleaning was not good. Room assignment was not organized well-we reserved 22 rooms for a wedding party and the requests for conjoining rooms was not considered. After asking a 2nd time we finally got the rooms but then had to move everything to another floor. Very disorganized.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your feedback on your stay. I was sad to hear that your experience didn’t meet your expectations. Unfortunately, during busy periods, adjoining rooms are difficult to guarantee, due to extended stays, check-ins, etc. Thankfully, we were able to accommodate you with some re-arranging. We received many compliments from the wedding party, and hope that we have an... More 

Oklahoma City, Oklahoma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We had this reservation for over two months and checked in about 8:30 PM we were not given the handi capped room we reserved but given a seldom used room that smelled of mildew. When we called the front desk they brought up a jug of room deodorant which we were expected to use to clean up the smell. Thankfully... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your comments. I was saddened to hear that your room didn't meet your expectations. We certainly strive to provide a clean, comfortable and correctly appointed space for your stay, and regretfully this wasn't your experience. My apologies, and I hope that perhaps we can host you again and you will experience the great experience that the vast... More 

Mondovi, Wisconsin, United States
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Hotel is very clean, neat, and attractive. Staff was excellent. We stayed there for a wedding. The bride and groom reserved rooms for wedding guests. The staff was very nice and let us check in early so we could freshen up before the wedding. Great location. Easy to find.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your kind remarks. We so appreciate our wedding groups, and I was happy to hear that you and the wedding party had a good experience here. We hope to see you again in the future:) Todd McIntyre Director of Sales and Marketing 970-667-7810 todd@bwloveland.com More 

Santa Claita, CA, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Super property and staff! Clean, friendly and comfortable. Kent and Kelly were serious about resolving a minor issue from a previous stay, which lead me to a second stay. I am glad I did. All staff members were very courtious and friendly, and greeted you, including housekeeping and the lady who services the breakfast area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

We appreciate your review. I was so happy to hear that your previous concerns were addressed and that you enjoyed your stay! Thank you for your loyaly, and we look forward to hosting you again. Todd McIntyre Director of Sales and Marketing More 

Middle Amana, Iowa
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 weeks ago

Beautiful property, Comfortable rooms..... awesome staff.... piano bar with great service and Unique menu, that included Elk can't wait to return to Colorado.... will definitely stay here again. easy access to the interstate---Denver, Ft Collins, and Right on Hwy 34, which takes you to Estes Park, the gateway to Rocky Mt National Park!

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you so much for your comments! So happy to hear that you enjoyed Monroe's, the piano bar and the menu. We do get many compliments on our central location to area activities. Looking forward to hosting you again soon:) Todd McIntyre Director of Sales and Marketing 970-667-7810 todd@bwloveland.com More 

1 review
5 of 5 stars Reviewed May 15, 2015 via mobile

Our server Hallie was awesome- made the whole stay great. Our Busser Patti was really sweet, and Emili was working hard! The staff make me want to return. They were fun and lively. I had the most interaction with Hallie, and she was sweet.

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

We appreciate your comments. So happy to hear the Hallie, Patti and Emili provided you good service and a pleasant experience in Monroe's! We all hope to serve you again very soon:) Todd McIntyre Director of Sales and Marketing 970-667-7810 todd@bwloveland.com More 

Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 14, 2015

We stayed at this Best Western for four nights while we were visiting Colorado. We had a great room with a comfy king sized bed. We also had a couch where we could watch tv. Our room looked out onto the pool and a beautifully landscaped area. The bathroom was super clean as was the room. The staff was very... More 

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for all of the nice comments! We do get many compliments on our rooms, staff and breakfast. I'm so sorry that your wait was so long in Monroe's however. Unfortunately, sometimes circumstances arise to cause a breakdown in the process. Please contact me personally on your next visit and I would like to offer you a complimentary meal... More 

Kansas City, United States
1 review
2 of 5 stars Reviewed May 12, 2015

Over all the hotel was well maintained and clean, but the staff was unfriendly when dealing with noise from a party in the conference center at 10:30 PM. This is extremely late in the evening to have loud music for those of us who have been traveling all day and are in need of sleep. I'd not recommend this hotel... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWCR_General_Manager, Director of Sales at BEST WESTERN PLUS Crossroads Inn & Conference Center, responded to this review

Thank you for your comments. I was sad to hear that the event, which ended at 10:30 PM affected your stay. It isn't often that the hotel hosts a fund-raising event such as this one. Because of the turnout, we were able to raise a substantial amount of money to help fight Melanoma, a disease that causes many deaths, especially... More 

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