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BEST WESTERN Denver Southwest

#10 of 27 Hotels in Lakewood
Certificate of Excellence
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3440 S Vance St, Lakewood, CO 80227-5150
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BEST WESTERN Denver Southwest
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134 reviews from our community

Traveler rating
    47
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    21
    10
    17
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61
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Paul, Minnesota, Usa
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This hotel has a unique theme: Dinosaurs!! Stairwells are lined with dinosaur murals. "Fossils" hang from the ceiling of the restaurant. An interpreter staffs a lobby desk part time to talk about dinosaurs and fossils. If I had young children, I would definitely stay here when in the Denver area.

Review collected in partnership with Best Western

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Gunnison, Colorado
Top Contributor
103 reviews 103 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Not sure why so many folks had such negative reviews of this Best Western. We have had a great experience the two times we have stayed at this affordable and VERY unique privately owned hotel. We stayed here for 3 nights a few weeks ago and our room was clean and quiet and the front desk staff were helpful and... More 

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

Thank you for your review. I am happy that you enjoyed your last 2 stays with us. I am sorry to hear about your daughter's hair. We are working on signage for our bar area. We do not allow employees to stay as an extended stay at our hotel and they are not allowed in our bar to drink. If... More 

1 review
2 of 5 stars Reviewed 3 days ago NEW via mobile

The first day at the motel the pool dyed our friends hair green! Then someone puked in the pool and they dumped loads of chemicals in it and made everyone else sick. On top of that, it is a nonsmoking hotel and when we checked in the whole hallway reeked of pot and cigarettes! They don't clean rooms when you... More 

Was this review helpful? Yes 1
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

I spoke with your friend and I personally made things right with her. Yes, someone did get sick but not in our pool, they got sick in the hot tub, which was completely drained, and scrubbed. We log our pool chemicals everyday and we have two employees on staff that are pool certified. I do apologize for the issues you... More 

Omaha
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

We stayed for two nights. The hotel location was very nice - many nice restaurants/attractions located within easy driving distance. The rooms are small (bathroom was tiny) but clean and comfortable. The high speed internet was excellent!

Review collected in partnership with Best Western

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

Thank you for your review. We have done a lot of improvements on our Wi-Fi and I am very please that you feel it was excellent. We hope to see you again. Best regards, Rae Lin Murray Operations Manager 303-989-5500 rmurray@bestwesterndenver.com More 

Hughson, California
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is not a good review and for me that is not my character. I had a reservation for over 5 months. Arrived the young lady at the desk was very confused and had to get someone to help. They thought we were with "some group" we said no. We got the room, very small. Not what we were used... More 

Was this review helpful? Yes 3
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

I apologize for the unsatisfactory service you received during your stay with us. I will get with our front desk to make changes. We had a big dance group and sports team staying with us that night so we are now making every parent sign our house rules agreement. I hope that you will give us another chance to make... More 

colorado springs, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

After our first stay in a different motel, coming to the best western denver southwest was like staying in the taj majal. the beds were amazingly comfortable, the rooms were clean with a great bathroom. just loved the amenities, and friendliness of staff

Review collected in partnership with Best Western

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

Thank you for your review! It's good to hear that you enjoyed your stay with us. I am very pleased that you enjoyed our amenities, our beach front entry pool, hot tub, high speed internet, fitness room, and our helpful staff. Best regards, Rae Lin Murray Operations Manager 303-989-5500 rmurray@bestwesterndenver.com More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We needed a hotel that permitted animals. The hotel was perfect for us and our pet. Conveniently located and easy access. Safe and clean neighborhood. The choices for nearby restaurants made the stay even better.

Review collected in partnership with Best Western

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

I personally have a dog and I sometimes want to take him with me. We feel that pets are family too and so we have designated rooms for pets only. We have this set up so we can provide rooms for guests with pet allergies. I am happy that we could accommodate your families stay with us and we hope... More 

Lakewood, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Rug in my room left my white socks filthy. Hope no one lets their baby crawl on them. Toilet paper holder kept falling out of holder. Infrastructure needs attention to say the least. Security risk and legal exposure regarding broken exterior door by room #102. Has been fixed before. Should be replaced! I rated cleanliness excellent because the room except... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

Thank you for your review. I apologize for the carpet and the security door. Carpets have been cleaned and security door replaced. We want our guests to feel safe while staying with us. I hope you will stay with us again in the future. Best regards, Rae Lin Murray Operations Manager 303-989-5500 rmurray@bestwesterndenver.com More 

New Orleans, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was just looking for a comfortable, inexpensive lodging in Lakewood while there on business. With good regional access and near a few restaurants, this fit the bill. The surprise: A lobby filled with fossils and large casts of dinosaur skeletons, plus ice-age murals in the stairwells. The room was comfortable and warm--I was there during a winter storm with... More 

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

Thank you for your review. We are just off highway 285 also known as Hampden. I am happy to hear that you liked our lobby with castings of Dinosaurs. I see you stayed with us during a snow storm, did you get a chance to enjoy our out door heated pool and hot tub? Thank you for choosing us for... More 

Alexandria, Egypt
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is a very nice hotel really it was not city center but the bus station is very near, walmart and ross dress are very near just cross the road , i bought from them a lot with good price . The breakfast is excellent , in quality and quantity variable , staff is helpful

Was this review helpful? Yes
RaeLinM, Manager at BEST WESTERN Denver Southwest, responded to this review

I am very pleased that you enjoyed your stay with us. There are restaurants in walking distance, bus transportation, and shopping. I am glad that you rated our front desk staff as helpful, we do strive to make sure our guests enjoy their stay with us. Best regards, Rae Lin Murray Operations Manager 303-989-5500 rmurray@bestwesterndenver.com More 

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