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All 27 Lakewood hotels

Comfort Suites Southwest

2.5 of 5 Hotel   |   7260 West Jefferson Ave, Lakewood, CO 80235
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Ranked #11 of 27 Hotels in Lakewood
A recent review
3 of 5 stars reviewed 1 week ago
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65 reviews from our community

Traveler rating
    11
    26
    8
    12
    8
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18
15
4
14
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed 1 week ago

They are still in the middle of renovations but it looks like it is coming along nicely. Our room had all brand new furniture and was big and cozy. We had a small kitchen area with a prep sink, mini fridge, and microwave. The only thing I'd complain about in our room is the shower! The water pressure was horrible.... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Hello and thank you for taking the time to complete the on line survey. We appreciate your feedback and hope you give us another opportunity to have you as our guest in the future. More

Chicago, Illinois
Contributor
19 reviews 19 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 4, 2014

I was not impressed. The whole place was under renovations, which was annoying. The elevator was scary, and my hope was that it was inspected recently (although I doubt it). As soon as we got into the room, I knew that it was a mistake to stay there. When opening the doors, I smelled the worst smell of cigarette smoke... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear valued guest, the Comfort Suites is 100% non smoking and we do apologize for any guest that violated our policy. We do charge a fine if someone violates the policy and unfortunately we do occasionally have people that violate our policy. We do appreciate you taking the time to share your feedback and hope you consider staying with us... More

mincie
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 29, 2014

Checked into a King room and A/C didn't work. Desk clerk tried to fix to no avail. Changed rooms and it has stains on sofa, stains on both sheets. went down got new sheets put them on ourselves. Hotel is torn up with painting and replacing carpet. it's a 45 dollar room at best.

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear valued guest, we sincerely apologize for the inconveniences you encountered while staying at our hotel. We hope you will reconsider staying with us again once we have completed our renovation. Thank you for taking the time to share your feedback and we wish you safe travels. More

Montrose, Colorado
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 19, 2014

Some renovations in progress did not affect our Saturday night stay. Minor concerns: Both telephones in our suite were not plugged in, likewise, our bed side clock was not plugged in. Also, the handle that controls the sink stopper came disconnected the first time we used the sink. Otherwise, all was good. Quick check in & check out. Very well... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear valued traveler, thank you for sharing your comments. Our renovations are almost complete and we hope you consider staying with us again in the future and we wish you safe travels. More

Salida, Colorado
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed August 18, 2014

We always stay here when we come to Denver and havent really had any problems but this stay was not good. When we arrived in our room our toliet wasnt working we called front desk and right away they did come and fix it so that was good. The next morning I went to take a shower and noticed there... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear valued guest, please allow me to apologize on behalf of our entire staff for not meeting your expectations. Thank you for taking the time to share your feedback and we will be addressing all the concerns you mentioned. Again, thank you for sharing and wishing you safe travels. More

Denver, Colorado
1 review
4 of 5 stars Reviewed August 17, 2014

this was my first time at this comfort suites. i stayed for 4 nights 8/4-8/4/8/14. the hotel being remolded, a bit of an eyesore at times but for the best. the hotel overall was..........well, really only 1 area stood out and was above and beyond expectations. that was KEITH at the front desk. ONLY REASON ITS A 4 NOT A... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear JT, thank you for taking the time to share your feedback with us. We do appreciate your comments and have shared your comments with Keith. Thank you again for staying with us and we wish you safe travels. More

Salt Lake City, Utah, United States
Top Contributor
68 reviews 68 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed July 23, 2014

This hotel is more for the casual vacationer rather than the business traveler. April and Keith, at the front desk were very helpful. The air conditioning in the dining area was not working. The trash bins out front and in the dining area were full from mid afternoon into the following morning. The room was comfortable. The wall paper was... More

Was this review helpful? Yes 1
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear Bob, thank you for taking the time to share your feedback and comments with us. We truly appreciate it and have shared your comments with our staff. We hope you will consider staying with us again in the future and wish you safe travels. More

Fort Collins
Top Contributor
148 reviews 148 reviews
42 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed July 14, 2014

We have stayed at CS before no problems but this was the worse, I get they r remodeling but the rooms were terrible they moved us because our first room smelt like smoke which the hotel clerk confirmed so he said he upgraded us to another room, that was the only other clean room.the check in was a 20 min... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Dear valued traveler, we sincerely apologize for any inconvenience you encountered. We are almost finished with the renovation and look forward to providing the best Quality and levels of service to our valued guests. We hope you choose to stay with us again and wish you safe travels. More

Brownhills, United Kingdom
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 22, 2014

Night 3 & 4 of 21 on my US Roadtrip 2014! Check in procedure quick and easy. Room fine, as booked.... VERY LARGE ROOMS!!! The property though is/was having some re-decoration work being done when I stayed... There wasnt any noise from this, however would have been good to know about this BEFORE I arrived... and wasnt actually told anything... More

Was this review helpful? Yes
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Hello and thank you for sharing your feedback with us. We are almost finished with our renovations and look forward to providing you with superior service the next time you visit us. Thank you again and safe travels. More

Portales, New Mexico
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 8, 2014

We always stay at this property. We never have issues. This time I had one issue, which is that the back door was unlocked the entire time - no key needed to enter the building, which resulted in non-guests hanging around in the stairwells. It seemed worse too that the door was usually propped open with a can of cigarette... More

Was this review helpful? Yes 1
Lori J, Public Relations Manager at Comfort Suites Southwest, responded to this review

Hello and thank you for taking the time to share your feedback with us. We truly appreciate the fact that you are a repeat customer and we appreciate your business. We hope to see you again soon and wish you safe travels. More

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Additional Information about Comfort Suites Southwest

Address: 7260 West Jefferson Ave, Lakewood, CO 80235
Phone Number:
Location: United States > Colorado > Lakewood
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Southwest 2.5*
Number of rooms: 71
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Also Known As:
Comfort Suites Lakewood
Lakewood Comfort Suites
Southwest Comfort Suites

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