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Holiday Inn Denver Lakewood

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7390 West Hampden at Wadsworth, Lakewood, CO 80227
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Holiday Inn Denver Lakewood
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Holiday Inn Denver Lakewood
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196 Reviews from our TripAdvisor Community

Traveler rating
    80
    75
    23
    9
    9
See reviews for
49
40
16
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Erie, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel did such a first rate job for my son's wedding. The rehearsal dinner took place there and the food, service, set-up and kindness of all the staff was remarkable. They also shuttled out of town guests back and forth the the wedding venue and were so professional and accommodating. Everyone raved about how clean and comfortable their rooms,... More 

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granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for the recommendation and for including us in your son's special day! More 

Fruita, Colorado
Level Contributor
189 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I attended a convention at this hotel that had been under contract for this convention for I believe 2 years. Upon arrival so very many of us were told the rooms we had booked far in advance were not available because the hotel was overbooked and people had not left the rooms. It is difficult to understand how the hotel... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Please accept our apologies that your stay was less than perfect. We have reviewed, in detail, your comments with our management team. Though there are situations out of our control, many we can and should deal with promptly and efficiently. We do hope to have another opportuntiy to serve you on a future visit to the Denver area. More 

Osawatomie, Kansas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

No free breakfast. That is the downside it seems to a hotel with a restaurant attached. The room was clean, Blake at the front desk was very friendly and helpful. Good location. Pool and sauna were private and clean. Would stay again, just get frustrated when there is no complimentary breakfast, especially with more expensive hotels

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for your review - glad you found our location convenient and clean and our staff friendly and helpful. You are correct, that as a full service Holiday Inn, we do not offer a complimentary breakfast. Some of our limited service sister hotels (like the Express) do offer a breakfast, but do not offer the additional amenities that we... More 

MO
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed 2 nights on a Monday & Tuesday, first week of June. Clean gronds, lobby, pool area, hot tub area, halls, elevators. Nice gentleman checked us in and I asked him about reserving Tues at the same promo price as Monday, he said no it would be like 30.00 including the addt'l high taxes. However, when I spoke with Blake... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for the detailed review. We've also referred and read the information you updated on the IHG website. We are pleased that the credit card 'hold' for incidental charges was removed as expected after check-out. We thank you for taking the time to post your comments on your recent stay. More 

Wilmington, Delaware
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed May 17, 2015

PRO: On arrive by Alissa (?) could be Alessa was warm and very helpful. Her co-worker maybe not so much. Justin in the bar was like the super hero of servous in a very under staffed bar. Housekeeping was respectful of our privacy and very eager to make certain we had everything we needed. So, what could've wrong?We stayed on... More 

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granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for posting you review. It is always our goal not just to meet, but to exceed our guests' expectations. We do apologize that you and your group did not fully experience our very best. Be assured that your comments are read, take seriously and will be used as a training tool to continue improving and perfecting our services... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 15, 2015

We stayed here with family. The hotel was nothing super special, but the rooms were clean and the stay was pleasant. Staff: the girl at the front desk helped us with two early check in (two rooms and two different times) and out in genuine care in finding suitable rooms. All staff members were happy people and seemed to enjoy... More 

Was this review helpful? Yes 2
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

We love our team too... and know how hard they work to provide extra special 'genguine' service to our guests. Thank you for acknowledging them and the work they do. We truly appreciate your feedback and your comments. Safe travels and we hope to see you again soon! More 

Memphis, Tennessee
Level Contributor
248 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
3 of 5 stars Reviewed May 8, 2015

The front desk staff is very friendly and courteous. The lobby is awkward as there are a bunch of seats in the middle and you feel like your interrupting people as you walk through it. There are two elevators that were fast and available, but looked pretty old. Getting to the room, more of the same. Nice room, clean, but... More 

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IHGCare, Guest Relations Manager at Holiday Inn Denver Lakewood, responded to this review

Dear eatbread, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are glad you found our rooms comfortable and clean and front desk staff friendly and courteous. However, it is regrettable that you found our lobby and room layout dated and not to your liking. We greatly appreciate your feedback as... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 7, 2015

I was traveling to denver for an emergency medical appointment and called this Holiday Inn since it was near the emergency room. I was greeted by Matt(I think that is his name? The night audit who worked 4/3 and 4/4. I came in with a monstrous rash on my face from a severe allergy outbreak and he was just smiles... More 

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granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for posting your review and for choosing Holiday Inn Denver Lakewood. More 

Silverthorne, Colorado
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 6, 2015

We stayed one night here for a quick shopping getaway. The pool was closed during our stay, so we can't review that aspect. The hotel lobby is nice and open. The room had two queen beds, a nice size bathroom, they were clean, nice triple sheet bedding. The large flat screen TV and small fridge were nice. We walked across... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for the recommendation! We look forward to seeing you again on a future shopping expedition! More 

Thompson, Canada
1 review
3 of 5 stars Reviewed April 28, 2015

Boyfriend and I stayed for two nights at the end of our Colorado trip. We booked because they had smoking rooms and it was still close to downtown Denver and other areas we wanted to visit. Location is easy to find, but it is not directly close to much other than other hotels. There is a couple of restaurants but... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Holiday Inn Denver Lakewood, responded to this review

Thank you for posting the review of our hotel. We are pleased you found our location convenient to get into downtown Denver (did you try the Light Rail? a great, easy way of getting in and out of downtown Denver). We'll forward your comments about electrical outlets to our management team - that's great feedback, as we recently placed lamps... More 

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