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Sheraton Denver West Hotel

3.5 of 5 360 Union Boulevard, Lakewood, CO 80228
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Sheraton Denver West Hotel
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Sheraton Denver West Hotel
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248 reviews from our community

Traveler rating
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    45
    28
    17
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Denver, Colorado
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Upon arriving to the hotel we were pleased with the location and the condition. The room was large, mostly clean (peeling paint in shower, hair on walls). Great view of the mountains. Comfortable beds. Upon going to sleep we soon found out why the price point was so low. The guests that stay here party and party all night! There... More 

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United States
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent a weekend at this property and were completely satisfied. Everything was clean, room was large with very comfortable king size bed. Breakfast was delicious for reasonable price. They provide complimentary self-parking. There are several restaurants in walking distance, it's also close to interstate 70 and just few steps to Denver light rail stop. Staff is friendly and helpful.... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for choosing to stay with us and for taking the time to tell others that you enjoyed your experience. Best wishes for more great travel! More 

Wa
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Worse Sheraton I've stayed at. Peeling paint in the bathroom, drain on shower not attached, mold on shower door, very loud (old) air conditioning unit, and lack of follow up to a noise complaint. Our room was right over their conference center so after a 1400 mile drive we were trying to sleep through the sounds of pounding music and... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for your comments. We are sorry that a holiday party disturbed your rest. More 

Chicago
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 9, 2014

Just stayed here and found the hotel to be very nice and comfortable. My alarm clock was not working and room service came a replaced it immediately. I did not use the fitness room or any other amenities, but it did seem like a nice facility.

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you! We're glad that you enjoyed your experience with us at the Sheraton Denver West and wish you a great Holiday season. More 

Los Angeles, California
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 2, 2014

I should have read some reviews about this place prior to booking here, namely the ones addressing noise complaints. I am currently staying at this hotel as I am typing this review. My room is on the top (12th) floor and there is a constant (read: constant!) 'banging' noise coming from the roof above. It sounds like pipes banging together... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

We are sorry to say that after offering numerous options of compensation, service and alternative rooms; we are not able to satisfy this guest. We hope that he is able to enjoy the holiday season. More 

Seattle
Contributor
12 reviews 12 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed November 18, 2014

It's hard to know where to stay when you're traveling for business--you want to be as close to where you HAVE to be, but you don't want to have to sacrifice TOO much. The Sheraton is a great choice for this area--the rooms are spacious, the on-site restaurant, La Cave, is great, the beds are super comfy and the fitness... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you. We're glad that you enjoyed your experience with us and hope that you'll return soon. Please let us know what you're looking for the next time you're visiting and we'll be happy to offer some local options. Best wishes for more great travel, More 

Chicago, Illinois
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed November 12, 2014

This hotel is ideal if you want to stay close to the mountains, but I wouldn't recommend it if you want to be near the action of Denver. The SPG breakfast and happy hour are sub par. The free wifi in our room didn't work. The rooms are spacious but the hotel is big, old, and kind of depressing. This... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Mike. We're sorry that you didn't enjoy your stay as much as we would have liked. It sounds like you appreciated our location for our proximity to many activities; but preferred to be in a downtown Denver location. It's unfortunate that it's impossible to do both but hope that you know about the new W line of light... More 

Olney, Maryland
Top Contributor
288 reviews 288 reviews
53 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed November 3, 2014

I admit I have been avoiding Sheratons because I find many of them dated, including the one I stayed at in Iowa the night before. This hotel totally revived me to the Sheraton brand. Quite frankly, they did everything right, from the wonderful, efficient young woman at the front desk (who smiled at me as soon as I walked through... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for sharing your positive experiences with us and others! We're delighted to read that we've earned your business again and hope that you'll be back soon. Best wishes for great travel, More 

Wichita, Kansas
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 1, 2014

I'm a Starwood Preferred Guest and when I arrived there, I was treated to complimentary appetizers and drinks on the SPG floor. I had not eaten dinner and this just hit the spot! I was so thankful the hotel made this available to me. The room was very comfortable and I slept very well. I would definitely recommend this hotel... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your generous description of your experience with us. We appreciate your business and hope to serve you again soon. Best wishes, More 

Houston, Texas
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed October 31, 2014

I stayed here for a few nights on a business trip and found the accommodations to be comfortable and spacious. When I first checked in, the toilet seat was up and as I lowered it, I saw that there was some substance that hadn't been cleaned on the lid. No matter, I left it open. The noise from construction directly... More 

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for choosing the Sheraton Denver West and for taking the time to tell us about your experiences. We will discuss the problems you mentioned with the teams responsible and see what can be done so that these errors are not repeated. Best wishes, More 

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Additional Information about Sheraton Denver West Hotel

Address: 360 Union Boulevard, Lakewood, CO 80228
Phone Number:
Location: United States > Colorado > Lakewood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton
Hotel Style:
#3 Green Hotel in Lakewood
#6 Business Hotel in Lakewood

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