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Sheraton Denver West Hotel

3.5 of 5 360 Union Boulevard, Lakewood, CO 80228
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Sheraton Denver West Hotel
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Sheraton Denver West Hotel
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232 reviews from our community

Traveler rating
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    92
    42
    25
    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Halstead,
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is a great location if you want to be close to the mountains and close to downtown. It is a nice hotel with a great pool. It is very easy to get in and out of and all around a good hotel. We did notice the doors shut rather loudly, we were woken around 4am by the neighbors... More

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Basrah, Iraq
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I staid in this hotel for 10 days for Business trip , Old Hotel very clean ,the area quite and you can find many restaurant around. the stuff was very friendly and helpful the hotel provide a shuttle bus to go and back within 5 mile distance , the train station is 5 minutes walking so you can go easily... More

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Atlanta, GA
Senior Contributor
41 reviews 41 reviews
22 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay at Starwood properties weekly and found this Sheraton to be one of the best Sheratons I have visited in the network. Here's why: 1) Staff. I believe the staff at this Sheraton are being trained differently. The level of customer service / friendliness / engagement was higher than most other Sheratons I have visited. 2) Rooms / Facilities:... More

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for your kind review and for choosing to stay with us. We appreciate your business! We're so glad that you appreciated our service efforts and hotel renovations. We'll hope to serve you again soon! Best wishes, More

Lissabon, Portugal
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed for almost 2 weeks in September and would definitely never choose this hotel again, we expected quite more of a Sheraton. Room was ok and had nice views on Golden and the Rockies. The bathroom though was tiny, sink was outside the bathroom to make up with that. W-LAN free but not reliable, sometimes just too slow and... More

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Kristella. We are sorry to read that you had bad experiences and hope that you'll contact us directly so that we may look into your reported problems. Best wishes, More

Bath, United Kingdom
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel and if your trip is to see some sites west of Denver then this is the place. However, if you want the downtown buzz this is not for you. It is in a quiet location. However, avoid the back of the hotel as there is a tram that sounds its horn first thing 5am everyday. Very annoying

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you. We're glad that you enjoyed your experience with us and we appreciate your business. We have applied for a "quiet crossing" so that the Light Rail trains do not sound their horns. Most of our guests do not hear or are not bothered by the sound; but lighter sleepers can be affected. There is a hospital next door... More

Boston, Massachusetts
Contributor
18 reviews 18 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 5 weeks ago via mobile

The location is great for. Concert at Red Rocks, but the rooms are very dated and the overall property shows it's age. They have done a nice job with the lobby and new wine bar / restaurant and have Friendly staff! The pool was warm and clean and made for a relaxing Saturday prior to a show.

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your message. More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 18, 2014

Came to town to visit my sister. We were set up in the club level and immediately upon entering the room, I heard some weird sounds coming from the roof that sounded a lot like pipes banging together. I alerted the front desk and they switched us to a different room on the club level, but it was still just... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your comments. The sound on the roof was addressed earlier; so we are guessing this review was from an earlier stay and sincerly apologize for the inconvenience of the sound. Our Club lounge is re-stocked several times per day and continually staffed during high demand periods of time. We will look into our service practices and try... More

Minneapolis, Minnesota, United States
Top Contributor
128 reviews 128 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 16, 2014

I stayed at the Sheraton Denver west on a recent business trip and thoroughly enjoyed the hotel. Rooms are large and comfortable. Handicapped shower is excellent. Hotel personnel are friendly and helpful.

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for choosing to stay with us and for taking the time to tell others that you enjoyed your experience. We sincerely appreciate your business and it's always a delight to hear that we have met our guests expectations and needs. Best wishes for more great travel experiences. We hope to serve you again soon. More

Long Island, NY
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 14, 2014

Stayed here for 4 nights for the recent CEDIA show in downtown Denver. Hotel was nice. Staff very friendly. Room clean and bed very comfortable. It was pretty easy to get downtown. 15 minute drive if no traffic, $25 taxi cost (plus tip), plus right next to mass transit. Had a mountainview room and it was very quiet. Would definitely... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you. We appreciate your business and are glad that you enjoyed your experience with us. We'll look forward to your return! Best wishes for great travel, More

Keller, Texas
Top Contributor
169 reviews 169 reviews
9 hotel reviews
62 helpful votes 62 helpful votes
2 of 5 stars Reviewed September 4, 2014

SPG Platinum member. When we checked we went to the SPG Gold/Platinum check in line as there were a few people in line for the general check in line. The person at the front desk started to ask the next person in the general line with myself standing on the SPG Gold/Plat mat. When I spoke up they seemed surprised... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Our rooms director had reached out to this guest directly and we appreciate his notification of the noise issue. A failing water pump has been replaced and the problem has been fixed. More

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Additional Information about Sheraton Denver West Hotel

Address: 360 Union Boulevard, Lakewood, CO 80228
Phone Number:
Location: United States > Colorado > Lakewood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
Number of rooms: 242
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton

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