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Sheraton Denver West Hotel

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360 Union Boulevard, Lakewood, CO 80228
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Sheraton Denver West Hotel
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332 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I had a nice stay this weekend. The staff was very friendly and helpful. The hotel is located in an area close to several shopping malls and a short drive to downtown Denver. The hotel was designed so I could easily get from the room to my vehicle in the parking garage. The shower was awesome, They have an excellent... More 

Helpful?
Thank Thomas W
Colorado Springs, Colorado
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The stay started out great, we were able to check in to our Club Level room early which we were very happy about. When we returned later that evening we went to the Club Lounge for the advertised evening hors d’oeuvres. The whole club lounge looked like it was flooded, there were fans everywhere, even in the halls. In the... More 

Helpful?
1 Thank 74Candy74
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

74Candy74, thank you for reaching out to us on TripAdvisor. We hope to provide every guest with an exceptional stay but it appears we fell short of that during your visit. During your stay with us, we had a water leak from our roof that caused damage to our newly renovated Club Lounge, therefore, we closed the lounge for immediate... More 

Omaha, Nebraska
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed December 30, 2015 via mobile

Pros: Convenient to RTD Adequately clean rooms Some complimentary transportation Pool was old but well-maintained, clear water Good-sized room Helpful front desk Cons: Indoor pool room was very cold. The pool is heated, but the room temperature was so cold as to make the experience very unpleasant. Out of order hot tub Black mildew in shower Small, old TV Scratchy... More 

Helpful?
1 Thank Professor_Avocado
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Professor_Avocado, thank you for reaching out to us on TripAdvisor. I'd like to sincerely apologize for the disappointments you encountered while staying with us. I have spoken with our Chief Engineer, Executive Housekeeper, and General Manager for immediate correction of the pool area temperature, hot tub condition, and guest room issues. I'd like to assure you your experience is not... More 

Golden, Colorado
Level Contributor
211 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed December 23, 2015

We organized a party at La Cave and required rooms for out of town guests. We were able to work out a corporate rate with Ms. Rosy Marquez for our company. Our guests loved the hotel and enjoyed breakfast at La cave as well. Some guests had their kids with them and they loved the heated indoor pool. I stayed... More 

Helpful?
1 Thank ex-globetrottingbabe
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

ex-globetrottingbabe, we're thrilled you enjoyed our restaurant as well as the location of our hotel and your guest rooms. We very much value your patronage and thank you for taking the time to share your Sheraton Denver West experience on TripAdvisor. We hope to have the opportunity to serve you again in the future. More 

Houston, Texas, United States
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed December 15, 2015

I'm really debating whether or not to give this Sheraton a 3 or a 4 star review. I'm leaning toward the 3 side of things, but understand before you read any further.... My visit was very comfortable. What little interaction I had with the staff was pleasant, but the room itself was dated and felt early 1990s. I'm not sure... More 

Helpful?
2 Thank Jeffmikers
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Jeffmikers, thank you for reaching out to us on TripAdvisor about your Sheraton Denver West experience. We sincerely value all guest feedback as it allows us to continually work to improve our facility and service. I can assure you that updating our guest bathrooms is one of our top priorities as we head into the new year. Thank you for... More 

Leadville, Colorado
Level Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed November 29, 2015

Beautiful hotel, friendly staff. the amenities offered are well worth the price. The location is decent. The best are super comfy. We had adjoining rooms, both 2 queens, one room was twice the size along with a shower AND a shower/tub.

Helpful?
Thank Princeton1212
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Princeton1212, thank you for allowing us to serve you at the Sheraton Denver West. We strive to have every guest leave our doors with an eagerness to return and it appears we have accomplished that during your visit. Thank you for taking a moment to share your review on TripAdvisor. We look forward to welcoming you again in the future. More 

Fort Worth, TX
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 22, 2015

This was a good place to stay. The room was northing exceptional but it was larger, clean, had a minifridge, and a terrific view. The staff was friendly and accommodating. Breakfast did not come with the room, but we did the breakfast buffet and it was excellent. There were plenty of choices and the food was fresh and tasty. Parking... More 

Helpful?
Thank txmxsue
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

txmxsue, thank you for taking a moment to provide a TripAdvisor review of your stay at the Sheraton Denver West. We are pleased your stay with us resulted in a five-bubble review and hope that upon future travels to our area, we have an opportunity to exceed your expectations. More 

Dallas
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 20, 2015

Don't let the affordable price tag fool you, the hotel is beautiful, almost luxurious. The rooms are spacious and the amenities are plentiful. The fitness center is spectacular. It is airy, panoramic windows, plenty of cardio and weight machines.

Helpful?
Thank RikkiP
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

RikkiP, thank you for sharing your review for others on TripAdvisor. We are thrilled with your positive feedback and hope to be of service to you again in the future. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2015

I have nothing else to say. The service was good with a nice clean room. I like also the pool with the glass roof. I also would like to make a note regarding the restaurant. I was perfecly suprised by the quality of the food. Everything was fresh and delicious. the service was kind and efficient. maybe my roots take... More 

Helpful?
1 Thank Pierre L
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Pierre, thank you for your TripAdvisor review. We are delighted you found your stay to be "perfect" as we do not take that statement lightly. I have passed along your review to our restaurant manager so he may share it with his team. Thank you for allowing us to serve you at the Sheraton Denver West and La Cave Wine... More 

Pullman
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 15, 2015

Stayed here when in town for fun on an extended weekend. Not right downtown, but still close enough to easily get there. Great view from facility, and decent amenities on site. Pool/hot tub were convenient, but hours leave it unavailable if you're getting in late. Also hot tub appears to have some broken jets, and pool heater was busted! Still... More 

Helpful?
Thank Cinebriate
Colleen I, Manager at Sheraton Denver West Hotel, responded to this review

Cinebriate, thank you for your feedback on TripAdvisor. We appreciate your choice in the Sheraton Denver West when you were in town recently and thank you for your kind words about our staff. I have spoken with our Chief Engineer so he may correct the issues you've mentioned with the pool heater and hot tub immediately. We look forward to... More 

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