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Sheraton Denver West Hotel

#10 of 27 Hotels in Lakewood
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360 Union Boulevard, Lakewood, CO 80228
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Sheraton Denver West Hotel
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Sheraton Denver West Hotel
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265 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ridgway, Colorado
Contributor
18 reviews 18 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

At 2:55 this morning, the alarm went off stating to cease operations and leave the building. For a 12 floor hotel, "do not use the elevator" is scary. I'm happy it was a false alarm but sleep interruption at that time causes issues not to mention unhappy customers.

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Colorado
Top Contributor
81 reviews 81 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for one night as a surprise mini vacation for our kids. We chose this hotel despite conflicting reviews of the pool and are so happy we did! The pool is very spacious and, even better, it is very warm. We have been in enough hotel pools to expect various temperatures from chilly to cold. What a pleasant... More 

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Washington DC, District of Columbia
Top Contributor
53 reviews 53 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: Large Room Renovated large bathroom Comfortable bed Great restaurant on site Nice exercise room Heated pool Nice business center Free parking Walk to train to Union Station Coffee maker in room Nice view of foothills Cons: Heating unit very noisy Noise from street in lower floors Double service fees for room service Pool and pool area need a lot... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Up69, we appreciate your comments and are glad that you enjoyed our large rooms, bathrooms, comfortable bed, great restaurant on site, nice exercise room, heated pool, nice business center, free parking, access to light rail, coffee maker in room and nice view of foothills. We hope that you reported your heating unit's noise level as we recently made... More 

Pueblo, Colorado
Top Contributor
159 reviews 159 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We have stayed in a lot if hotels in Denver and this has to be one of the best values in Denver. The rooms are good sized and had a small refrigerator and the beds were great and comfortable. We are Starwood members and we were treated to a continental breakfast which fit out needs exactly. The staff was great,the... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you! We'll look forward to serving you again soon! Best wishes, More 

Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel for the weekend. Our room was nice, and it was a quiet hotel, however, I was misinformed by staff about transportation when booking. I was told it was close to the airport (actually, its a 45 minute drive) and that it was a short drive to downtown (another 25 minute drive). They do offer complimentary transportation... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Ashley, We are glad that you enjoyed your experience with us and that you're considering staying with us again. We are a little confused by your comments about airport transportation and are sorry for any miscommunication. We do not offer complimentary airport shuttle service. Most of our guests take taxi cabs or use a town car service that... More 

West Jordan, Utah
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In town for a memorial service, the staff was terrific and resolved some self-inflicted issues. Housekeeping staff was very accommodating, front desk was always smiling and helpful. Room have been renovated, restaurant was good, servers very good at special requests. Security patrols in the parking area which includes underground out-of-weather parking, handicapped stalls near all doors, easy access location right... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Doug. We're sorry to serve you under sad circumstances and are glad to hear that you enjoyed your stay. We hope that you can return this summer for some Mile High hospitality. Best wishes, More 

Denver, Colorado
Contributor
18 reviews 18 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Nice enough hotel, but probably past its glory days.. Bought the room through the Starwood reservation line, and although I am usually bargain shopping this sounded like an outstanding value given "the club level" and "breakfast package" that was purchased with the room. When we arrived we had asked about the "free happy hour" and were politely told we were... More 

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you. We're a little confused by these comments because we do not offer or advertise a "free happy hour" and our "breakfast package" includes two, FULL American breakfast buffet meals in our new La Cave restaurant. The breakfast includes scrambled eggs, bacon, sausage, potatoes, steal cut oatmeal, yogurt, fresh fruit, juices, coffee and other seasonal options. We hope that... More 

La Quinta, California
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2015

My husband and I stayed at the Sheraton Denver West in Lakewood when in town for a friend's 60th birthday party. Our room was very spacious and the bed amazingly comfortable. We had some delay with our check-in, but the staff was incredibly accommodating and made sure we were comfortable. We had access to the Club Lounge for breakfast but... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you 420rosie320. We're glad to hear that you enjoyed your stay and hope that you'll return soon. Best wishes for more great travel experiences! More 

Austin, Texas
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 3, 2015

We stayed here the night before we headed up to the mountains. It is on the east side of town, and very close to the Range. Rooms are just redone, and beautiful. Pricing is inexpensive, and the Club lounge was superb. Free apps and drinks every evening. And Free Breakfast. Not far from Downtown either. About 15 Minutes.

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for your kind words and for choosing to stay with us. Our hotel is on the WEST side of town at the base of the Rocky Mountain foothills making it a convenient location for almost everything. We'll hope to serve you again soon and wish you more great travel experiences in the meantime. More 

Albuquerque, New Mexico
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed March 2, 2015

Great Sheraton Quality and Cleanliness. The location was fantastic for accessing the Pepsi Center and the hockey game. The RTD station is within a half mile of the hotel with easy access. You can use RTD to access the sports facilities (Pepsi Center, Mile High and Coors Field) and Elitch Gardens directly without switching lines. Access to Downtown is also... More 

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you Scott. We're glad that you enjoyed your experience with us and appreciated our great location. We have breakfast inclusive packages that you might like for your next stay and also have Sheraton Club floor upgrades that are very affordable. Best wishes, More 

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