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All 27 Lakewood hotels

Sheraton Denver West Hotel

3.5 of 5 Hotel   |   360 Union Boulevard, Lakewood, CO 80228
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64%
Ranked #9 of 27 hotels in Lakewood
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
Ray B Walnut Creek, California
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210 people have reviewed this hotel

Traveler rating
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    79
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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English first
Walnut Creek, California
Top Contributor
172 reviews 172 reviews
57 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall the hotel is very good. Friendly helpful staff. Free shuttle for short local trips. I stayed at the club level and evening drinks were included. Room was spacious and bed was comfortable. It was warm outside and the temps on the hallways, lobby and club lounge were too hot. Room temp was fine. Nice gym and indoor pool.

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for you message and for choosing to stay in our hotel. The recent heat blast in July challenged our air conditioning system in some of the public areas that have doors / windows letting the hot air in. We're glad that you were comfortable in your guest room and hope to have the opportunity to serve you again... More

Las Vegas, Nevada
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed just one night. Got checked in several hours before normal check-in with courteous front desk people. Clean, quite, comfortable room. Plenty of space for just the two of us. Front desk was helpful in getting a cab out to Red Rock Amphitheater. Bartender was friendly after the concert and GREAT wine selection. Asked for late checkout and was... More

Was this review helpful? Yes 2
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for choosing our hotel and for taking the time to tell us and others that you had a great experience here. We'll hope to see you again soon. Best wishes, More

Westminster, Colorado
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 2 weeks ago

1)i reserved 4 rooms for my wedding (jun 17). i added 1 more room for 2 more guests a week or 2 before the wedding. i never got a confirmation in email. 2) so when we came to check in on jun 16, it took the front desk personnel a lot of time to look for it. at first they... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

We were sorry to hear of this guest's problems and were surprised when she posted the same comments on ALL of the major review sites today. Our general manager has reached out to her and we will hope to learn more about her experiences so that we can fix and problems. We wish her and her new husband the best... More

La Mesa, CA
Top Contributor
121 reviews 121 reviews
20 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We recently stayed here and thought we'd be pleased with our 8th floor view room overlooking downtown Denver. Unfortunately, there is a train that runs past the hotel on that side, and it honks every time it goes through the street crossing! It runs ALL night. It's quite loud, considering we could hear it on the 8th floor! Other than... More

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your message. We're sorry that you didn't enjoy your view of the Denver metro area and certainly didn't mean to "talk you into" a certain viewpoint. Most of our guests do not hear RTD's new light rail service to the downtown area and if they do; it is just a gentle reminder of the great amenity two... More

Germantown, Wisconsin
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed at this hotel for a work event. The hotel is an older property and the restaurant owner is out of control!! I had an unfortunate event with mold on my food from room service, which is handled by the 3rd party, and is a privately owned restaurant in the hotel lobby. The events that followed the moldy... More

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Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for choosing the Sheraton Denver West and for taking the time to tell us about your experience. We're glad that you had a positive experience with our hotel and assure you that we're working with the owners of La Cave to resolve your experience with their privately owned restaurant. More

Idaho Falls, Idaho
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel this last May. Our room was impeccable!! The staff was so friendly. They gave us the choices of room on a higher or lower floor and city view or mountain view. We chose city view, and it was spectacular. Our bed was so comfy and the room was spacious. We had very easy access to... More

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your message. We're glad that you enjoyed your stay with us and hope that you'll be back soon! More

Wharton, New Jersey
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here 1 night while attending a concert at Red Rocks. I must start by saying the views no matter which side you're on is beautiful (city or mountain). The restaurant is good and of course pricey. The rooms clean and beds very comfortable. Check in and out was speedy and excellent.

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you for your comments. We're glad that you enjoyed your experience and hope that you'll be back again soon! More

The Bay Area, Ca, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is not the newest hotel on the block, but it has a very good staff, nice rooms and great views of downtown Denver. I would definitely go back! Not sure why Trip Advisor Requires characters to get to 200, but there you go.

Was this review helpful? Yes 1
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Dear Sulltraveler, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, More

Overland Park, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 11, 2014

I recently stayed here on a business trip for one night and overall was very pleased with the cleanliness of the rooms and the accomodating staff. Being a Platinum Starwoods Member I found the club level breakfast to be quite disappointing. No one was there maintaining it and by the time I got there at 8:30 an hour after it... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Thank you very much for choosing to stay with us and for taking the time to tell us about your experiences. We're glad that you enjoyed your overall stay and have forwarded your comments about your Club lounge experience to our food and beverage team so that the can look into and address the issues. We'll hope to serve you... More

Atlanta, Georgia
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed June 9, 2014

I'll start with the good: the people who worked at the front desk were extremely nice, the computers in the lobby were easy to print a boarding pass on, and the gym was large and well-equipped, even if it was a bit hot. Water pressure in the shower was outstanding. Unfortunately, that's about all that is good with this hotel.... More

Was this review helpful? Yes
Management360Union, Manager at Sheraton Denver West Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More

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Additional Information about Sheraton Denver West Hotel

Address: 360 Union Boulevard, Lakewood, CO 80228
Phone Number:
Location: United States > Colorado > Lakewood
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Denver West Hotel 3.5*
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Also Known As:
Sheraton Lakewood
Lakewood Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Green Hotel in Lakewood
Hotel Class
Official Description (provided by the hotel)
A warm welcome awaits you at the Sheraton Denver West Hotel. Enjoy the spectacular beauty of the Rocky Mountain foothills or unobstructed views of the skyline from our comfortable guest rooms. ... more   less 
Number of rooms
242

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