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All 6 Keystone hotels

Keystone Lodge & Spa

4.0 of 5 Hotel   |   22101 US Highway 6, PO Box 38, Keystone, CO 80435
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Keystone Lodge & Spa
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Ranked #1 of 6 Hotels in Keystone
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
dizzneegirl Mississippi
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286 reviews from our community

Traveler rating
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    38
    26
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mississippi
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We were here in July for a conference. Our condo was nice with a great view of the lake and mountains. It did get stuffy at night and there is no air conditioning. Location was very good to walk to conference center.

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Denver, Colorado
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

The lack of air conditioning in the room contributed to our horrible stay. It was raining so we could not open the balcony door. Old stale air in the room. Bar & restaurant staff were not attentive to paying customers. Room service leftovers in the hallway from early evening until we checked out. Rotted wood around windows. Extremely overrated.

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Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear Lisa D, I really appreciate you taking the time to reflect on your recent visit to the Keystone Lodge and Spa although I am disappointed in hearing of your experiences, this is great information on how we can continue to improve and exceed all guest expectations. Thank you again for your feedback and if you should give Keystone Lodge... More

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Great for a weekend getaway with lots of amazing hiking trails around. You can take the free hotel shuttle to nearby cities for dining, shopping and more hiking trails! Staff was really friendly and helpful. The restaurant is too expensive but the bar offers good food at more reasonable prices.

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Atlanta, Georgia
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Let me start by saying I admit it... I'm pretty picky. Our stay at the lodge was absolutely delightful. I agree with the other reviews it would be hard to find a more caring staff. We were totally impressed with the professionalism of the employees and their genuine spirit. Yes there were cosmetic issues with a piece of furniture or... More

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Angela A, Manager at Keystone Lodge & Spa, responded to this review

Dear Grandgracie, Thank you for taking time to share your comments regarding your recent stay. I appreciate the glowing accolades about our Keystone Lodge and Spa Team as we take great care and pride in serving our guests! We look forward welcoming you back in the future. In appreciation, Angela Andrews General Manager 970-496-4192 More

colorado
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very impressed with the Keystone Lodge and Spa. I read some bad reviews after my purchase and was concerned. IE- No a/c in the room. Not needed. I would agree that the restaurants there were too costly. $8.00 for a glass of OJ at breakfast was a little ridiculous.But we did have dinner and thought we did get... More

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Angela A, General Manager at Keystone Lodge & Spa, responded to this review

Dear mary1colorado, Thank you for taking the moment to share how impressed you were with your recent stay. I am happy to hear the excellent experience you had within one of our award winning restaurants. On your next visit to the Keystone Lodge, please feel free to reach out to me as I would enjoy coordinating your return and sharing... More

Colorado
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The Keystone Lodge deserves a 4 star review. Like shadows require light, the lodge has its flaws and its strengths. Yes, the decor is long in the tooth, a sort of throwback to the 1980's. A bit of the paint in my bathroom was peeling. Sure some of the rugs are worn - by hiking (perhaps even ski/board) boots, salt,... More

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Strasburg, Colorado
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed September 15, 2014

Confirmed that I had a room in the Keystone lodge and spa for a conference. Upon arrival went to check into the room, was told where the parking was to be free or had to pay for valet. The woman at the desk said shewould upgrade me to a condo for free parking. Drove offsite to the condo with the... More

Was this review helpful? Yes 3
Brigantine, NJ
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed August 31, 2014

Several years ago, I gave the Lodge a great review. We have been back numerous times since then, but the most recent trip might be our last. The hotel is so poorly maintained. Nothing has been done since we started staying there 6 years ago. The carpet in the restaurant, bar, and public areas is stained and faded. The "spa"... More

Was this review helpful? Yes 2
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2014

We booked a room at the lodge and the pictures online do not truly represent what the reality is . This hotel is truly stuck in the 70's. To make matters worse the sheets were so wrinkled that I wondered if they were changed after the last quests . One bed sheet had a blood stain the other had a... More

Was this review helpful? Yes 1
Denver, Colorado
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

From the moment I arrived I was treated with respect and I felt very welcomed. Nini, the concierge, went above and beyond to make me feel comfortable by showing me a couple of rooms that I could choose from. She also was very friendly telling me about the many activities at Keystone. The bike paths were great. I had the... More

Was this review helpful? Yes 1
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Additional Information about Keystone Lodge & Spa

Address: 22101 US Highway 6, PO Box 38, Keystone, CO 80435
Location: United States > Colorado > Keystone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Keystone Lodge & Spa 4*
Number of rooms: 152
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Also Known As:
Keystone Lodge And Spa
Keystone Hotel Keystone

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